Abstract: A journal of operations persistently stores a collection of user and machine interactions with documents, concepts within documents, and relationships/mentions among such documents and concepts. A knowledge graph or other visual expression can be used to provide an interactive format for user interactions with this information, and to visually display the accumulated information in the journal of operations on user's device of choice. Such accumulations are often called aggregations or aggregates. Both human users and computer users such as automated recommendation engines, machine learning algorithms, and the like can interact with the journal of operations to facilitate computer-assisted discovery and organization of data around a topic of interest to the human user. The resulting journal of operations and aggregations of those operations such as a knowledge graph or other visual expression(s) also provides a useful medium for sharing knowledge with other users and collaborating on investigation of a topic.

Abstract: Pluggable pricing modules with functional extension points. A plurality of pricing methods are installed with a pricing service. The pricing service has a pluggable architecture to accept pricing methods including a set of pricing functions, and one or more extension points that provide programmatic hooks within an operational flow of the pricing service to provide optional interfaces to functional modules external to the pricing service. In response to a pricing request for a sales transaction, the pricing request including a pricing resolving selected pricing method for each sales item of the one or more sales items from the plurality of pricing methods. At least one of the one or more extension points are used to call an external functional module to interact with the operational flow of the pricing service. Aggregated results are provided to the source of the pricing request.

Abstract: A method and a case management system are described. The case management system enables the user to generate and update a case plan for a client of an organization. The case plan includes a set of goals and a set of action items for each one of the goals that are defined based on goal templates and action item templates.

Abstract: A self-managing database system includes a metrics collector to collect metrics data from one or more databases of a computing system and an anomaly detector to analyze the metrics data and detect one or more anomalies. The system includes a causal inference engine to mark one or more nodes in a knowledge representation corresponding to the metrics data for the one or more anomalies and to determine a root cause with a highest probability of causing the one or more anomalies using the knowledge representation. The system includes a self-healing engine, to take at least one remedial action for the one or more databases in response to determination of the root cause.

Abstract: Techniques for enabling system redundancy for group-based communication platforms are discussed herein. In some examples, a user may post a message to a virtual space of a communication platform. The communication platform may transmit the message to virtual space servers which manage the virtual space within which the message originated. In such examples, a virtual space may be associated with a plurality of geographically distributed virtual space servers. Based on the virtual space servers receiving the message, the virtual space servers may send the message to one or more gateway servers that are subscribed to the virtual space servers. Gateway servers may be connected to client devices associated with user profiles. Upon receiving the message from the virtual space servers, the gateways servers may send the message to the recipient client devices. The recipient client devices may display the message via a user interface of the communication platform.

Abstract: Techniques are described for expediting communications between a first person of an organization associated with a communication platform and a second person not associated with the organization. The first person requests for the communication platform to generate an invitation to communicate with the second person. The first person provides the invitation to the second person directly or via the communication platform. Responsive to receiving an indication that the second person accepts the invitation, the communication platform identifies whether the second person is associated with the communication platform. If the second user is associated with the communication platform, the communication platform modifies an existing user interface associated therewith to enable communications between the first person and the second person.

Abstract: A system and method for automated application programming interface (API) importation that includes receiving a selection of at least one API provider service of a set of API provider services with API integration support for a platform, retrieving a listing of APIs provided by the selected at least one API provider service, receiving a selection of at least one API from the listing of APIs, and enabling the selected at least one API for a user of the platform, in response to the selection of the at least one API.

Abstract: A multi-tenant computer system authenticates access to a shared datastore by a shared service running on the multi-tenant computer system. The shared service is operable to access the shared datastore to execute requests from a plurality of multi-tenant cloud computing services. The requests include an indication of a particular tenant and a particular tenant grouping indicator. Requests are authenticated by cryptographically verifying the request and verifying that the particular tenant is associated with the particular tenant grouping indicator. In response to authenticating a request, the shared service accesses the shared datastore to execute the first request.

Abstract: A method for a multi-tenant server to manage data in a peer-to-peer blockchain network is described. The method includes monitoring one or more fields of a first physical object of a first tenant in the peer-to-peer blockchain network to determine when one or more conditions of a smart contract have been fulfilled; determining that one or more conditions of the smart contract have been met by the first physical object of the first tenant; and performing one or more operations of the smart contract, which are associated with the one or more conditions, in response to determining that the one or more conditions of the smart contract have been met by the first physical object of the first tenant, wherein the one or more operations are performed in relation to a second physical object of a second tenant in the peer-to-peer blockchain network.

Abstract: An application builder system includes an application builder server and a client-side application builder. The application builder server may receive, from a tenant user device, a request to store a data structure corresponding to a container component. The application builder server may identify one or more attributes of the data structure corresponding to a declarative use feature of the server. The application builder server may determine whether the data structure satisfies the declarative use feature of the server based on the attributes. The application builder server may expose the container component on the user interface based on the declarative use feature of the server. As such, a developer may upload a custom container component for use in an application builder application. Other users may download the custom container components and use the custom container component on the application builder application.

Abstract: Configuration input for creating a new data privacy profile may be received via a graphical user interface. The configuration input may include account information specifying a plurality of web-accessible accounts. Profile data may be retrieved from the accounts by authenticating with the accounts and populating retrieved user profile data into a newly generated data privacy profile stored at a host organization. A unique SOLID compliant tag may be issued to the user, associated with the data privacy profile, and recorded on a public blockchain. One or more private portions of the data privacy profile may remain inaccessible to requestors.

Abstract: A method that includes receiving a first configuration and a second configuration that define a set of rules for matching and merging a set of source data objects that are associated with a tenant and that are received from a plurality of data sources. The method may further include generating a set of merged data objects from the set of source data objects based on an identification of matching values from fields of the set of source data objects and selecting a value for each field of each merged data object having multiple values. The method may further include generating a mapping between primary keys associated with each merged data object and corresponding primary keys of the source data objects. The method may further include storing the merged data objects and the mappings in a first datastore and a second datastore that is different from the first datastore.

Abstract: Techniques are described for providing an interface for managing invitations to communicate via a communication platform. In an example, a first user can access a first interface to invite a second user to communicate via the communication platform. In response to input from the first user via the first interface, the communication platform can generate an invitation for the second user to communicate with the first user and can provide the invitation to the second user, such as by causing the invitation to be presented via a second interface. The second user can submit a response to the invitation via the second interface. The communication platform can update the first interface and the second interface based on response, such as, in examples in which the second user accepts the invitation, to reflect a newly established connection between the first user and the second user.

Abstract: Systems and methods are provided for storing, at a storage device communicatively coupled to a computer, one or more operations to be executed for a web browser. A closed shadow document object model (DOM) may be generated by a component of a web page to be displayed in the web browser using the one or more of the stored operations. The closed shadow DOM may be configured to receive sensitive data or restricted data. The component of the web page that receives the sensitive data or restricted data may instantiate an inline frame (iFrame) with a same domain as the component. The web page to receive the sensitive data or restricted data via the instantiated iFrame may be displayed on a displayed device from an input device communicatively coupled to the computer for a component of the web page.

Abstract: The technology disclosed describes systems and methods for generating feature vectors from resource description framework (RDF) graphs. Machine learning tasks frequently operate on vectors of features. Available systems for parsing multiple documents often generate RDF graphs. Once a set of interesting features to be considered has been established, the disclosed technology describes systems and methods for generating feature vectors from the RDF graphs for the documents. In one example setting, a machine learning system can use generated feature vectors to determine how interesting a news article might be, or to learn information-of-interest about a specific subject reported in multiple articles. In another example setting, viable interview candidates for a particular job opening can be identified using feature vectors generated from a resume database, using the disclosed systems and methods for generating feature vectors from RDF graphs.

Abstract: A computer-readable media, system, and method for providing role-based access management to channels within a group-based communication system. Role-based access management allows for a plurality of roles to be established and for users to be associated with these roles. Roles may be associated with sets of permissions allowing users assigned to the respective role to perform various actions within the group-based communication system. The group-based communication system may include preset, system roles with predetermined permissions and custom, user-defined roles may be created by administrators within the group-based communication system.

Abstract: A method provides visual analysis of datasets. The method is performed at a computer system. A user selects a data source. In response, the system presents a natural language interface for analysis of data in the data source and presents a map data visualization within the graphical user interface for selecting geospatial data points from the data source. In response to receiving a first user input to select a first set of one or more geographic regions, the system calculates the similarity between the first set of one or more geographic regions and a second set of one or more geographic regions, based on a range of socio-economic, demographic, and/or geographic data fields from the data source, using one or more statistical techniques (e.g., Jensen-Shannon Divergence (JSD)). The system then updates and displays the map data visualization according to the calculated similarity.

Abstract: To deliver up-to-date, coherent user data to applications upon request, the disclosed technology includes systems and methods for caching data and metadata after it has been synchronously loaded—for future retrieval with a page load time close to zero milliseconds. To provide this experience, data needs to be stored as locally to a user as possible, in the cache on the local device or in an edge cache located geographically nearby, for use in responding to requests. Applications which maintain caches of API results can be notified of their invalidation, and can detect the invalidation, propagate the invalidation to any further client tiers with the appropriate derivative type mapping, and refresh their cached values so that clients need not synchronously make the API requests again—ensuring that the client has access to the most up-to-date copy of data as inexpensively as possible—in terms of bandwidth and latency.

Abstract: Computer-readable media, method, and system for inviting a plurality of users to a group-based communication channel within a group-based communication system. The plurality of users are invited by transmitting a respective plurality of invitations to the users upon a sending user instruction. The outcome of a user accepting an invitation may be determined based on an approval privilege of the user and a status of the group-based communication channel.