Patents Assigned to Service
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Systems and methods for providing customer service functionality during portfolio migration downtime
Patent number: 11853579Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method for providing customer data access during a migration process. The system may initiate a transfer of customer data from a source data server to a system platform and transfer a subset of the customer data to a temporary data storage. The system may modify the temporary copy of customer data and generate an instruction to modify the permanent copy of customer data. In response to the completion of the transfer of customer data from the source data server to the system mainframe, the system may then transfer and execute the instruction to modify the permanent copy of customer data.Type: GrantFiled: April 13, 2022Date of Patent: December 26, 2023Assignee: CAPITAL ONE SERVICES, LLCInventors: Faizan Ahmad, Shahnawaz Ali -
Patent number: 11854021Abstract: Method and system for providing access to information comprising the steps of receiving a request for information derived from data from a requester having one or more requester properties. Determining if the one or more requester properties meet one or more predetermined criteria associated with the data, if the one or more requester properties meet the predetermined criteria then providing the requested information to the requester. Storing data describing the request within a blockchain. In another aspect, there is provided a method and system for anonymizing data comprising the steps of at a first source of data determining one or more parameters of a procedure for dividing a first data set into subsets of data, such that each subset of data meets one or more criteria. Providing the parameters to a second source of data. At the second source of data amending the parameters such that the procedure will divide a second data set data into subsets of data that each meet the one or more criteria.Type: GrantFiled: February 28, 2019Date of Patent: December 26, 2023Assignee: Barclays Execution Services LimitedInventors: Anthony A. Macey, Harry Powell, Richard Craibe William Martin, Antoine Amend
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Patent number: 11849695Abstract: A process for producing a reduced tobacco-specific nitrosamine (TSNA) tobacco plant comprising reducing and/or eliminating anatabine biosynthesis in wild-type tobacco plant. In addition, use of such plants for discovery of molecular markers that are closely linked with genes required for anatabine biosynthesis and for discovery of genes required for anatabine biosynthesis. In addition, a smoking composition, a smoking article and a smokeless tobacco oral delivery product contain the tobacco material.Type: GrantFiled: September 28, 2022Date of Patent: December 26, 2023Assignee: Altria Client Services LLCInventors: Chengalrayan Kudithipudi, Rutger Van Der Hoeven, Ndjido Ardo Kane
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Patent number: 11853408Abstract: Aspects described herein may provide detection of a physical characteristic of a credential, thereby allowing for authentication of the credential. According to some aspects, these and other benefits may be achieved by detecting the physical characteristic with the credential. An image of a credential may be received. An optical characteristic of a secure feature of the credential may be determined. An expected optical characteristic of the secure feature may be determined based on known properties of the secure feature. A determination as to whether the credential is authentic may be based on a comparison of the determined optical characteristic of the secure feature to the expected optical characteristic of the secure feature.Type: GrantFiled: December 22, 2022Date of Patent: December 26, 2023Assignee: Capital One Services, LLCInventors: Clayton Johnson, Daniel Tesser, Luis De La Rosa, Jeffrey Wieker
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Patent number: 11855853Abstract: An information technology (IT) network includes configuration items (CIs) that may constantly change, where the CIs describe hardware components or software components that are configured to operate on the IT network. Machine learning techniques can be employed determine whether a CI has been changed (e.g., added, updated, or removed) in the IT network. For example, a software code or a log message associated with a CI can be analyzed to determine whether the CI is a newly added or updated within the IT network.Type: GrantFiled: February 23, 2023Date of Patent: December 26, 2023Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)Inventors: Donald Nelson Berg, David Owens, James Austin Adams, Thomas Alexander Hoffman
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Patent number: 11851608Abstract: A method may include: introducing a treatment fluid into a subterranean formation, the treatment fluid comprising: an aqueous brine; and a hydrolysable resin precursor; allowing the hydrolysable resin precursor to hydrolyze in the subterranean formation to form at least a polymerizable resin precursor monomer; and allowing the polymerizable resin precursor monomer to polymerize to form a polymerized resin in the subterranean formation.Type: GrantFiled: December 13, 2021Date of Patent: December 26, 2023Assignee: Halliburton Energy Services, Inc.Inventors: Philip D. Nguyen, Michael Wayne Sanders, Josselyne Chano, Philippe Quero, Julio Estuardo Vasquez Estrada
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Patent number: 11853058Abstract: A system may include one or more sensors configured to acquire data associated with a driver of a vehicle and a processor. The processor may receive the data and determine whether the data is within a baseline data associated with expected behavior of the driver. The processor may then control one or more operations of the vehicle in response to the data being outside the baseline data.Type: GrantFiled: July 28, 2022Date of Patent: December 26, 2023Assignee: United Services Automobile Association (USAA)Inventors: Kade L. Scott, Benjamin D. Ethington, Richard Daniel Graham, Matthew T. Flachsbart
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Patent number: 11851605Abstract: Suspensions of elastomer particles for cement compositions and associated methods of cementing. An example method includes providing a suspension of elastomer particles. The suspension of elastomer particles includes elastomer particles, an aqueous fluid, a viscosifier, a surfactant, and a clay-based stabilizer. The suspension may be combined with a cement slurry to form a cement composition. The cement slurry includes a cement and a base fluid. The cement composition may be introduced into a wellbore penetrating a subterranean formation. The cement composition may be allowed to set in the wellbore.Type: GrantFiled: April 8, 2019Date of Patent: December 26, 2023Assignee: Halliburton Energy Services, Inc.Inventor: Rahul Nandkumar Jadhav
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Patent number: 11854099Abstract: An exemplary method includes receiving, by a processor, flight information from a computer device associated with an airline identifying a flight and passengers on the flight that purchased flight tickets by utilizing payment cards associated with a card authorizing entity. Passenger food preferences for the flight passengers based at least in part on historical payment card transaction data of the flight passengers is received from a computing device associated with the card authorizing entity based on the flight information. A food inventory available to be serviced on the flight is received. Automatically determining a flight-specific food inventory, to minimize an overall weight of the flight-specific food inventory to be carried by the flight based on the passenger food preferences. Automatically transmitting food packing instructions to a packing-related machine based on the flight-specific food inventory so as to assemble a portion of the flight-specific food inventory.Type: GrantFiled: May 12, 2021Date of Patent: December 26, 2023Assignee: Capital One Services, LLCInventors: Viraj Chaudhary, Abdelkader M'hamed Benkreira, Jennifer Kwok
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Patent number: 11851994Abstract: The present disclosure relates to gravity feeding coiled tubing (CT) into a live well. A method may include gravity feeding the CT into the live well having a wellhead, a line in fluid communication with the wellhead, a CT stripper and pressure control equipment (PCE) disposed above the wellhead, and a safety valve disposed below the wellhead, the method comprising: injecting a fluid through the line and into the wellbore to displace reservoir fluid positioned above the safety valve such that at least a portion of the reservoir fluid is forced below the safety valve; closing the safety valve; releasing pressure from between the PCE and the safety valve via the line; gravity feeding the CT into the wellbore; isolating pressure between the PCE and the safety valve; manipulating pressures on both sides of the safety valve; opening the safety valve; and gravity feeding the CT past the safety valve.Type: GrantFiled: October 8, 2021Date of Patent: December 26, 2023Assignee: Halliburton Energy Services, Inc.Inventors: Yoann Santin, Alexandra Charlie Tramier
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Patent number: 11854014Abstract: A fraud detection system may identify a suspected fraudulent transaction based on one or more criteria. The transaction may be associated with a user. Based on identifying a suspected fraudulent transaction, the fraud detection system may receive augmented reality data from an augmented reality device of the user. The fraud detection system may determine, based on the augmented reality data, whether the transaction is fraudulent, and may take an action based on the determination.Type: GrantFiled: July 1, 2020Date of Patent: December 26, 2023Assignee: Capital One Services, LLCInventors: Joshua Edwards, Eric Loucks, Jacob Learned
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Patent number: 11849768Abstract: An additive assembly for an e-vaping device includes an adsorbent material that includes adsorbed carbon dioxide. The additive assembly may be in fluid communication with a vaporizer assembly that forms a generated vapor. The adsorbent material may release the carbon dioxide into the generated vapor based on at least a portion of the generated vapor adsorbing on the adsorbent material. The additive assembly may include a flavor material including a flavorant. The adsorbent material may generate heat based on at least a portion of the generated vapor adsorbing on the adsorbent material, and the flavor material may release flavorant into the generated vapor based at least in part on the heat generated by the adsorbent material. One or more of the adsorbent material and the flavor material may be included in beads. Adsorbent material and flavor material may be included in multiple additive structures within the additive assembly.Type: GrantFiled: April 11, 2022Date of Patent: December 26, 2023Assignee: Altria Client Services LLCInventors: Georgios Karles, Tracy M. Ogbonlowo, Danielle Crawford, San Li
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Patent number: 11855360Abstract: Disclosed herein is a method for communicating between platforms, comprising the steps of initializing a first platform and a second platform; optically tracking a movement of the second platform by the first platform; and optically communicating bi-directionally between the first platform and the second platform. Disclosed herein is an optical communication device comprising various elements including but not limited to: a processor configured to provide at least a tracking mode and a communications mode; an input-output interface coupled to the processor; an electro-optic controller coupled to the input-output interface; an acquisition-tracking portion coupled to the electro-optic controller; and a communication portion coupled to the electro-optic controller.Type: GrantFiled: February 3, 2020Date of Patent: December 26, 2023Assignee: 4S-Silversword Software and Services, LLCInventors: William Robert Allen Ziegler, Ronald H. Smith
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Patent number: 11853977Abstract: The ELECTRONIC RECEIPT MANAGER APPARATUSES, METHODS AND SYSTEMS (“ERM”) transforms transaction initiation requests and receipt requests via ERM components into receipt formatting, organization, storage and linkage with transactions. The ERM may be configured to receive a receipt through an interface of a portable device and determine a set of fields for formatting data from the receipt. The ERM may format the data from the receipt to include the set of fields and store the formatted data in a memory element of the portable device.Type: GrantFiled: January 20, 2022Date of Patent: December 26, 2023Assignee: Visa International Service AssociationInventor: Juliene P. Britt
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Patent number: 11854530Abstract: An electronic audio file is received that comprises spontaneous speech responsive to a prompt in a non-native language of a speaker. Thereafter, the electronic audio file is parsed into a plurality of spoken words. The spoken words are then normalized to remove stop words and disfluencies. At least one trained content scoring model is then used to determine an absence of pre-defined key points associated with the prompt in the normalized spoken words. A list of the determined absent key points can be generated. This list can then be displayed/caused to be displayed in a graphical user interface along with feedback to improve content completeness. Related apparatus, systems, techniques and articles are also described.Type: GrantFiled: April 24, 2020Date of Patent: December 26, 2023Assignee: Educational Testing ServiceInventors: Su-Youn Yoon, Ching-Ni Hsieh, Klaus Zechner, Matthew Mulholland, Yuan Wang
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Patent number: 11853356Abstract: This invention relates to a System and Method for generating Primary Output and a Secondary Output programmatically. The method may include extracting a transcript, topics, a hierarchy of the topics of a video file, and generating a Primary Output and a Secondary Output programmatically. The Primary Output comprises a visual, editable, clickable, and hierarchical Mind map for the video file. It further comprises a Unique address of parent and child nodes in the hierarchical Mind map and Time-stamps of corresponding topics. The Secondary Output comprises an index table of a Proximity score, details on whether a Secondary Input is found or not in the video file, a Unique address P[u,m,n], From and To Time-stamps, and a corresponding topic in the video file.Type: GrantFiled: June 27, 2022Date of Patent: December 26, 2023Assignee: Lumos Information Services, LLCInventor: Mukunda Krishnaswamy
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Patent number: 11854259Abstract: Aspects of the subject technology relate to determining a holdup measurement based on a gamma spectrum through machine learning. A spectral image based on a gamma spectrum generated downhole in a wellbore can be accessed. A component of a holdup measurement for the wellbore can be classified into a specific quantized level through application of a machine learning classification model to the spectral image. A continuous value for the component of the holdup measurement for the wellbore can be quantified by applying a machine learning quantization model associated with the quantized level.Type: GrantFiled: December 30, 2021Date of Patent: December 26, 2023Assignee: HALLIBURTON ENERGY SERVICES, INC.Inventors: Mayir Mamtimin, Jeffrey James Crawford, Weijun Guo
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Patent number: 11855770Abstract: A system, process, and computer-readable medium for updating an application cache using a stream listening service is described. A stream listening service may monitor one or more data streams for content relating to a user. The stream listening service may forward the content along with time-to-live values to an application cache. A user may use an application to obtain information regarding the user's account, where the application obtains information from a data store and/or cached information from the application cache. The stream listening service, by forwarding current account information, obtained from listening to one or more streams, to the application cache, reduces traffic at the data store by providing current information from the data stream to the application cache.Type: GrantFiled: November 30, 2021Date of Patent: December 26, 2023Assignee: Capital One Services, LLCInventors: Prateek Gupta, Samuel Wu, Zachary Wyman, Ramiro Ordonez
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Patent number: 11854001Abstract: A device may determine information that identifies a location of a projectable transaction card. The device may determine that the location of the projectable transaction card is in proximity to a location associated with an account entity. The device may determine navigation information based on determining that the location of the projectable transaction card is in proximity to the location associated with the account entity. The navigation information includes information for navigating from the location of the projectable transaction card to the location associated with the account entity. The device may provide the navigation information for display on a display screen of the projectable transaction card. The navigation information is not provided for display on the display screen of the projectable transaction card prior to the location of the projectable transaction card being in proximity to the location associated with the account entity.Type: GrantFiled: May 3, 2021Date of Patent: December 26, 2023Assignee: Capital One Services, LLCInventor: Sam Taffer
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Patent number: 11853406Abstract: A system receives an image including a live facial image of the user and an identity document including a photograph of the user. Moreover, the system calculates a facial match score by comparing facial features in the live facial image to facial features in the photograph. The system recognizes data objects and characters in the identity document using optical character recognition (OCR) and computer vision, and then identifies, based on the recognized data objects and characters, a type of the identity document. Further, the system calculates a document validity score by comparing the recognized characters and data objects to character strings and data objects known to be present in the identified type of the identity document. Additionally, the system determines and outputs the user's identity verification status based on comparing the facial match score to a facial match threshold and comparing the document validity score to a document validity threshold.Type: GrantFiled: November 14, 2022Date of Patent: December 26, 2023Assignee: Capital One Services, LLCInventors: Abdelkader M'Hamed Benkreira, Joshua Edwards, Michael Mossoba