Patents Assigned to Service
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Patent number: 11736896Abstract: Methods and systems are discussed for location-based guidance based on interior conditions at a plurality of locations. For example, the system may receive, from a user device of a user, a user request to access a first service. The system may retrieve a plurality of locations that provide the first service. The system may retrieve an average density for respective first queuing areas at each of the plurality of locations at a first time interval, wherein the respective first queuing areas correspond to respective portions at each of the plurality of locations reserved for queuing users for the first service. The system may determine whether the average density for the respective first queuing areas at each of the plurality of locations at the first time interval exceeds a threshold average density.Type: GrantFiled: August 30, 2022Date of Patent: August 22, 2023Assignee: Capital One Services, LLCInventors: Jude Anasta, Claudia Yee, Alan Master, Tsanyo Tsanev, Jason Jobe
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Patent number: 11734132Abstract: A method, system, and computer program product for maintaining data centers obtain input data; communicate an update request associated with the input data to a node of a plurality of nodes; receive an indication that the update request failed; communicate a result request for result data associated with processing of the input data to the node of the plurality of nodes until the result data associated with processing of the input data is received; and in response to receiving the result data associated with processing of the input data from the node, process the result data.Type: GrantFiled: February 24, 2022Date of Patent: August 22, 2023Assignee: Visa International Service AssociationInventors: Shivam Mohan, Sudharshan Krishnakumar Gaddam, Rajat Raj
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Patent number: 11734643Abstract: The present disclosure relates to an information gathering method. The information gathering method includes identifying a location of a package, the location associated with one or more location-based restrictions on collecting data. The information gathering method also includes restricting access to sensor-collectable data associated with the package in accordance with the one or more location-based restrictions.Type: GrantFiled: May 22, 2020Date of Patent: August 22, 2023Assignee: FedEx Corporate Services, Inc.Inventors: Ole-Petter Skaaksrud, Miley Ainsworth
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Patent number: 11736295Abstract: A method, system, and computer program product generate, with a payment network, a first value (a) and a second value (ga), the second value (ga) based on the first value (a) and a generator value (g); generate, with the payment network, a plurality of random merchant numbers (mi) for a respective plurality of merchant banks; determine, with the payment network, a merchant product (M) based on a product of the plurality of random merchant numbers (mi); generate, with the payment network, a public key (pki) based on the second value (ga), the merchant product (M), and the random merchant number (mi) and a random key (rki) based on the merchant product (M) and the random merchant number (mi) for each respective merchant bank; and communicate, with the payment network, the public key (pki) and the random key (rki) to at least one respective merchant bank.Type: GrantFiled: January 9, 2020Date of Patent: August 22, 2023Assignee: Visa International Service AssociationInventors: Sivanarayana Gaddam, Gaven James Watson, Rohit Sinha, Pratyay Mukherjee
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Patent number: 11734695Abstract: Various embodiments are generally directed to utilizing an offline and/or online verification or authentication protocol to access, redeem, or otherwise utilize multiple loyalty points and loyalty accounts A method for utilizing various loyalty points includes: receiving, by an application executing on a processor, a request to redeem at least one loyalty point of a plurality of loyalty points of a loyalty points account, receiving, by the application, a cryptogram from a contactless card associated with an account, transmitting, by the application to a server, the cryptogram, determining, by the application based on a decryption result received from the server, that the server decrypted the cryptogram, and authorizing, by the application based on the determination that the server decrypted the cryptogram, the request to redeem the at least one loyalty point.Type: GrantFiled: February 7, 2023Date of Patent: August 22, 2023Assignee: Capital One Services, LLCInventors: Kevin Osborn, Srinivasa Chigurupati, Jeffrey Rule
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Patent number: 11734135Abstract: Disclosed herein are system, method, and computer program product embodiments for a processor health monitoring system. An embodiment operates by determining that a plurality of messages are transmitted to both a primary processor and a recovery processor. A functional health of the primary processor is monitored based on one or more metrics, and a failure event is detected at the primary processor based on the one or more metrics. A timestamp of a first message of the plurality of messages is identified, the first message having been successfully processed by the primary processor prior to the failure event. The timestamp of the first message is provided to the recovery processor, wherein the recovery processor is configured to actively process the plurality of messages from the timestamp of the first message. The primary processor is deactivated.Type: GrantFiled: September 13, 2021Date of Patent: August 22, 2023Assignee: Capital One Services, LLCInventors: Reza Dehganpour, Thuc Vu, Dhairyasheel B. Patil
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Patent number: 11734028Abstract: A device may initiate an automated script to perform one or more interactions with a browser application and identify a first element in a page rendered by the browser application that satisfies one or more accessibility criteria, wherein the first element may include text that is readable by a screen reader application and/or an attribute that causes the first element to be navigable using a keyboard. The device may modify the first element to be inaccessible to the screen reader application and the keyboard and insert, into the page, a second element including text that is readable by the screen reader application to describe the one or more interactions that the automated script is performing. The client device may restore the page to an original state based on determining that the automated script has finished executing.Type: GrantFiled: May 12, 2022Date of Patent: August 22, 2023Assignee: Capital One Services, LLCInventors: Vu Nguyen, Jonatan Yucra Rodriguez, Adam Vukich, Joshua Edwards, David Gabriele, Abdelkadar M'Hamed Benkreira
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Patent number: 11732537Abstract: A downhole probe can be utilized in a wellbore to accurately determine a relative depth between measurement locations. The downhole probe includes a measurement unit for taking downhole measurements and a detachable anchor that can grip a wellbore wall to maintain a fixed location. The measurement unit may be moved relative to anchor between the measurement locations to unspool a tether coupled between the anchor and the measurement unit. The length of the tether unspooled may provide a more accurate indication of the relative distance between the measurement locations than surface-based measurements. The detachable anchor may be retrieved for deployment at additional measurement locations or may be abandoned in the wellbore.Type: GrantFiled: September 29, 2021Date of Patent: August 22, 2023Assignee: Halliburton Energy Services, Inc.Inventors: Christopher Michael Jones, Darren George Gascooke, Anthony Herman Van Zuilekom
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Patent number: 11732577Abstract: A control module for operation of downhole well tools and apparatuses is disclosed. The control module can control multiple tools, electronics, subs, etc. based on one electronic input and optionally one hydraulic input from the wellhead or surface. The control module can transmit along selected electronic lines and optionally hydraulic lines in order to control specific apparatuses of the downhole well tools. By allowing a single electronic line from the surface or shut in to control multiple tools, total electronic complexity is reduced. A three conductor control module can control operations of up to twelve downhole tools, and a two conductor control module can control operations of up to six downhole tools, in some embodiments.Type: GrantFiled: May 26, 2021Date of Patent: August 22, 2023Assignee: Halliburton Energy Services, Inc.Inventors: Lorenzzo Breda Minassa, Aswin Balasubramanian
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Patent number: 11734624Abstract: A system for performing contact center agent scheduling according to an embodiment includes at least one processor and at least one memory comprising a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the system to generate a workload forecast indicative of a demand that will be introduced into the contact center in a future planning period based on a workload forecast model and time series data, generate a staffing requirement forecast indicative of a number of agents required to handle the workload forecast based on the workload forecast, one or more service goals, and a staffing requirement model, and perform schedule optimization using column generation to generate an optimized contact center agent shift schedule for a plurality of agents based on the staffing requirement forecast and one or more constraints.Type: GrantFiled: July 26, 2021Date of Patent: August 22, 2023Assignee: Genesys Cloud Services, Inc.Inventors: William D'Attilio, German Andres Velasquez Diaz, Wei Xun Ter, Bayu Wicaksono, I-Hsuan Weng, Jay Michael Langsford
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Patent number: 11734679Abstract: Embodiments of the invention provision multiple payment tokens on a communication device. The communication device may be provisioned with multiple limited use keys (LUK), each LUK being associated with a specific type of transaction. When the communication device is used for a transaction, the communication device automatically determines a type of the transaction and selects an appropriate LUK based on the determined transaction type. The selected LUK may be used to create a cryptogram, which can be used to verify the transaction.Type: GrantFiled: January 4, 2022Date of Patent: August 22, 2023Assignee: Visa International Service AssociationInventors: Gyan Prakash, Ajit Gaddam, Selim Aissi, Christian Aabye
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Patent number: 11734682Abstract: A method for creating a smart contract detailing an ordered set of events is disclosed. A smart contract can include information about multiple events and responses for each event. The events and response can be arranged in a predefined order. The responses can include adding new records to a blockchain.Type: GrantFiled: September 1, 2022Date of Patent: August 22, 2023Assignee: Visa International Service AssociationInventors: Ajith Thekadath, Timothy P. Tidwell, Venkata Javaji, Mondo Jacobs
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Patent number: 11734988Abstract: A mobile medical supplies distribution system may include a transportable chassis forming part of a motorized vehicle; a service compartment configured to house a person serving as a medical supplies distribution service agent; a supply of select medical supplies; and one or more delivery drones configured to deliver medical supplies from the service compartment to a location remote from the service compartment.Type: GrantFiled: September 13, 2021Date of Patent: August 22, 2023Assignee: United Services Automobile Association (USAA)Inventors: Meredith Beveridge, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
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Patent number: 11730900Abstract: An electrically heated aerosol-generating device includes a storage portion configured to contain an aerosol-forming substrate and having a fluid permeable internal surface surrounding an open-ended passage extending through the cartridge. The device includes a housing having a cavity for receiving the cartridge, and a heater assembly positioned in the cavity. The heater assembly includes an elongate support member connected to the housing and arranged to extend into the open-ended passage of a cartridge inserted in the cavity. The heater assembly also includes a plurality of electric heaters fixed to and spaced along the length of the elongate support member.Type: GrantFiled: December 3, 2020Date of Patent: August 22, 2023Assignee: Altria Client Services LLCInventors: Rui Nuno Batista, Laurent Manca
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Patent number: 11732423Abstract: A spring anchor assembly for fastening track rail includes a spring anchor having a hook end, a tail end, and a middle section. An insulator is fitted upon the spring anchor and includes a plurality of rib walls extending fore and aft between a first outer insulator wall and a second outer insulator wall. The outer insulator walls form downward depending wall sections extending, respectively, from termination locations of the rib walls to the lower peripheral edges. A channel is formed between the wall sections and receives the middle section, contacted by the plurality of rib walls at the termination locations. The insulator insulates the spring anchor to limit leaking electrical currents from the track rail to ground.Type: GrantFiled: May 8, 2020Date of Patent: August 22, 2023Assignee: Progress Rail Services CorporationInventor: Edward Constantine
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Patent number: 11734672Abstract: A system and method is provided for generating a sensory indication on a transaction card, whereby a user is rewarded with a visual, audial, haptic, or olfactory experience. The method comprises executing a purchase transaction on the card, the transaction relating to an event, charging a power source on the card, receiving an input signal by the card, the signal indicating an output indication relevant to the event, and generating an output signal using power from the power source, based on the input signal. The card comprises a security component enabling a purchase relating to an event, a power source receiving charging energy at the time of the purchase, an input component receiving an input signal comprising information specifying a desired indication relevant to the event, an output component for generating the desired indication, one or more memories storing instructions and one or more processors executing the instructions to perform the method.Type: GrantFiled: August 11, 2022Date of Patent: August 22, 2023Assignee: Capital One Services, LLCInventor: Daniel Herrington
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Patent number: 11737050Abstract: The systems, methods, and devices disclose a transducer system located in a room or in an area to provide an alert to one or more persons. The transducer system includes at least a receiver, a processor and a speaker. The receiver receives an alert message sent from an alarm system or from another transducer system. The processor is configured to determine, from a plurality of notification messages, a notification message based on the alert event indicated by the alert message. Each of the plurality of notification messages corresponds to a different alert event, and each of the plurality of notification messages includes information to vibrate a speaker according to a different pre-determined vibration pattern. The speaker is moveable to generate a vibration pattern according to the determined notification message to inform a person about the alert event, wherein the speaker generates the vibration pattern in a low-frequency range.Type: GrantFiled: May 14, 2021Date of Patent: August 22, 2023Assignee: United Services Automobile Association (USAA)Inventor: Patrick R. Kelley
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Patent number: 11732180Abstract: A method for treating a well penetrating a subterranean formation, comprises placing a treatment composition comprising polylactic acid into the well, wherein the treatment composition is in the form of pellets, a cylindrical rod, or both.Type: GrantFiled: November 30, 2022Date of Patent: August 22, 2023Assignee: Halliburton Energy Services, Inc.Inventors: Zhiwei Yue, Linping Ke, Julio Estuardo Vasquez Estrada
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Patent number: 11734610Abstract: At least some embodiments are directed to an exemplary computer-based electronic activity tracking system that detects activity patterns receiving data values that represent at least one electronic activity. The exemplary electronic activity tracking system includes a detector of unsecure electronic activities that identifies electronic activity patterns performed by a user or non-person entity. The detector of unsecure electronic activities utilizes unsupervised machine learning techniques to detect the electronic activity patterns. The detected electronic activity patterns correspond to unsecure or malicious electronic activities. The electronic activity tracking system outputs notifications indicative of identified unsecure or malicious activity patterns and identifies entities associated with such unsecure or malicious activity patterns. The exemplary electronic activity tracking system implements a graphical user interface operated from a client computing device.Type: GrantFiled: April 18, 2022Date of Patent: August 22, 2023Assignee: American Express Travel Related Services Company, Inc.Inventors: Anshul Jain, Sharad Kumar Agrawal, Bobby Chetal, Ayush Jain, Arun Dutta
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Patent number: 11734245Abstract: In various embodiments, a method for maintaining and analyzing a rolling history of performance data for a computer network is described. In one embodiment, one year's data is stored, sorted by object and date. New data is appended to the end of the file each day and an index by object is stored. Using this method, data for twelve full months can be provided in object order, and data for one partial month that was added daily in date order can also be provided.Type: GrantFiled: January 14, 2022Date of Patent: August 22, 2023Assignee: United Services Automobile Association (USAA)Inventor: Glen A. Becker