Patents Assigned to Services
  • Publication number: 20240401418
    Abstract: An apparatus may include a connector sub rigidly securable to a conveyance for running the connector sub along a wellbore. The connector sub has a connector lug. Further, the apparatus may include a spool mandrel coupled to the connector sub and having a mandrel lug. The spool mandrel is rotatable with respect to the connector sub, and contact between the connector lug and the mandrel lug bounds rotation of the spool mandrel with respect to the connector sub between a first angular position and a second angular position. Additionally, the apparatus includes a control line extending between the connector sub and the spool mandrel. The control line is displaceable to permit rotation of the spool mandrel with respect to the connector sub.
    Type: Application
    Filed: May 31, 2023
    Publication date: December 5, 2024
    Applicant: Halliburton Energy Services, Inc.
    Inventor: Nick Strohla
  • Publication number: 20240406315
    Abstract: A system and method for allowing a single live customer service agent to simultaneously serve multiple customers. According to various embodiments, a virtual agent operates at the front end to receive and attempt to handle customer issues. The virtual agent employs speech recognition and intent mapping in order to generate a proposed response that attempts to identify and resolve customer issues. In some scenarios, the proposed response includes both a response message and a response action to be taken. A chat history and the proposed response is then provided to the live agent. The live agent reviews the information provided, and determines whether the proposed response is appropriate. The live agent then approves the response or revises or replaces the response. The final response is sent back to the virtual agent for processing and providing to the customer.
    Type: Application
    Filed: June 17, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Joshua EDWARDS, Guadalupe BONILLA, Tyler MAIMAN, Michael MOSSOBA, Vahid KHANAGHA, Aysu Ezen CAN, Mia RODRIGUEZ, Feng QIU, Alexander LIN, Meredith L. CRITZER
  • Publication number: 20240403858
    Abstract: In certain embodiments, location-based activation of card identifiers may be facilitated. In some embodiments, an electrophoretic display card may store a set of location-specific card identifiers, where each card identifier of the set is associated with (i) an account of a user and (ii) creation location information indicating a device location of the user at a creation time of the card identifier. In response to being powered by a user device, the card may initiate wireless communication with the user device. The card may determine a device location of the user device, select a card identifier from the set of card identifiers that matches the device location, and switch a state of the card identifier to an active state to enable transaction processing for the card identifier. In some embodiments, the card may cause the active card identifier to be presented on an electrophoretic display of the card.
    Type: Application
    Filed: August 8, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Varun Gupta, Amanda Sneider, Allison Fenichel
  • Publication number: 20240405568
    Abstract: A method and system for transitioning between grid-tied and islanded modes of operation are disclosed. A plant may include a microgrid that includes one or more customer loads and that may provide power to a utility grid. The plant may include clean energy sources, such as DC-coupled photovoltaics and battery systems, as well as other types of clean energy generation and storage technologies. In certain instances, the plant may transition from grid-tied (in which the plant receives or provides power to the utility grid) to islanded (where the plant is disconnected from and does not receive or provide power to the utility grid), and vice-versa. The method and system may automatically transition between grid-tied and islanded without interruption of power to the one or more customer loads.
    Type: Application
    Filed: June 3, 2024
    Publication date: December 5, 2024
    Applicant: AES Clean Energy Services, LLC
    Inventors: Alston D Costa, Ankit Sharma, Christopher Boyer, Samuel Ley, Felipe Cantero
  • Publication number: 20240403182
    Abstract: Disclosed are methods and systems for monitoring a computing process. For instance, the method may include: receiving a rules file including a set of rules for monitoring the computing process; receiving a configuration file for processing the rules file; retrieving a data set including a plurality of records associated with the computing process based on one or more sources of data included in the received configuration file; filtering the retrieved data set by applying one or more filter queries included in the received configuration file to the retrieved data set; applying the set of rules included in the received rules file to the filtered data set; and generating an output indicating results of applying the set of rules to the filtered data set.
    Type: Application
    Filed: August 8, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Mark MABRY, Richard SHI, Arindam CHAKRABORTY, Thomas HAYGHE, Sovon NATH, Naresh ADHIKARI, Aniket SINKAR
  • Publication number: 20240403554
    Abstract: Methods and systems for a browser extension application are disclosed. In some embodiments, a browser extension application is configured to receive from a browser extension server a regular expression configured to detect a plurality of fields in a web page and execute the regular expression to detect a transaction field in the web page and automatically populate the transaction field with stored data. The application is further configured to detect an unrecognized field in the web page, provide suggested transaction data, and detecting manual population of the unrecognized field with the suggested transaction data. The application is further configured to providing to the browser extension server an indication of the unrecognized field and receive from the browser extension server an updated regular expression configured to detect the unrecognized field in the web page.
    Type: Application
    Filed: June 10, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Dwij TRIVEDI, Matthew de GANON, Kunal ARORA
  • Publication number: 20240402979
    Abstract: Systems and methods for generating a preview stream for a user of a video conferencing service. In some aspects, the systems and methods provide for receiving a video stream of at least a portion of a display screen of a user device and determining whether the user device has been designated as a receiving device for receiving a version of the video stream. In response to determining that the user device has not been designated as a receiving device for receiving a version of the video stream, a request is generated to designate the user device as a receiving device in addition to being a presenting device. Based on images of the video stream, a preview stream (e.g., of at least a portion of the display screen) is generated and transmitted for display at the user device.
    Type: Application
    Filed: August 16, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Alexander Link, Geeta Shyamala, Benjamin Polk, Lee Adcock
  • Publication number: 20240406720
    Abstract: Systems and methods for securely pairing a transmitting device with a receiving device are described. The systems and methods may communicate with a first device via a first communication method over a wireless communication network. The systems and methods may transmit, to the first device via a second communication method, a first sensory pattern representing a first key. In addition, the system and methods may communicate with the first device via the first communication method using the first key.
    Type: Application
    Filed: August 8, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Kevin P. Kelly, Saleem A. Sangi, Robert T. Perry, Adam R. Koeppel
  • Publication number: 20240398038
    Abstract: An aerosol-generating device includes a sensor configured to detect puffs; and processing circuitry configured to cause the aerosol-generating device to increase a temperature of a heater to a preheat temperature, decrease the temperature of the heater to a first heating temperature before a first detected puff of the detected puffs, the first heating temperature being below the preheat temperature, and increase the temperature of the heater based on a number of the detected puffs.
    Type: Application
    Filed: June 4, 2024
    Publication date: December 5, 2024
    Applicant: Altria Client Services LLC
    Inventors: Nam TRAN, Eric HAWES, Zack W. BLACKMON, Terrance T. BACHE, Rangaraj S. SUNDAR, Raymond W. LAU, Niall GALLAGHER
  • Publication number: 20240403953
    Abstract: Providing the right mechanism to apply blockchain technology with flexible or dynamic credit disbursement while also addressing valuation of the agricultural assets that are dynamic in nature is required. A method and a system for estimating flexible credit eligibility and disbursement schedule using NFTs of agricultural assets is disclosed. A detailed blockchain based approach is provided for evaluating credit collateral of the NFTs representing the agricultural assets, also interchangeably referred to as physical farm assets or agri-assets. Valuation of the credit eligibility is based on flexibility provided to the farmer on deciding the farm assets to be used, current status of the farmer selected agricultural assets and credit equivalent value of the each of NFTed asset selected by the farmer for the season/year. The dynamic disbursement schedule is based on the personalized or customized parameters associated with the current status of farm and farm assets linked to the credit collateral.
    Type: Application
    Filed: May 9, 2024
    Publication date: December 5, 2024
    Applicant: Tata Consultancy Services Limited
    Inventors: JAYANTRAO MOHITE, DINESHKUMAR SINGH, SURYAKANT ASHOK SAWANT, VAIBHAV SADASHIV LONKAR, SALIM HAMSA, HARSHAL JAIN, RAVINKUMAR SIVALINGAM, SRINIVASU PAPPULA
  • Publication number: 20240403964
    Abstract: A hybrid real-world and virtual cell service provides requesting tenants with hybrid cells that include a real-world entity acquired by the hybrid real-world and virtual cell service and a virtual entity configured to provide virtualized services for managing the real-world entity. The hybrid real-world and virtual cell service maintains a plurality of types of real-world entities as well as templates comprising workflows, machine images, and/or software containers for automatically implementing virtualized services for managing the real-world entities. Tenants of the hybrid real-world and virtual cell service may be allocated a hybrid cell comprising a real-world entity and an associated virtual entity. The tenant may use the real-world entity to provide services to customers of the tenant and may rely on the provided virtual entity to manage customer interactions, on behalf of the tenant, without tenant interactions being required for managing the customer interactions.
    Type: Application
    Filed: May 31, 2023
    Publication date: December 5, 2024
    Applicant: Authentic Insurance Services, Inc.
    Inventors: Cole K. Riccardi, Saravanakumar Shanmugam Sakthivadivel, Kyle Babirad, Ezekiel B. Scherl, Madina Bolat, William Mandelbaum, Jacob Eli Haas Frank, Logan John Ross
  • Publication number: 20240403553
    Abstract: Methods and systems are provided for information retrieval pathway guidance. In particular, the systems and methods provided apply artificial intelligence to novel tasks related to retrieving remotely accessible data such as detecting competency levels of users, generating personalized guidance for individual users based on the retrieval goals and initial competency level of a user, generating custom diagnostic assets for those goals based on current strengths and weaknesses, generating content for custom questions for those diagnostic assets, and dynamically tracking and updating the competency level of the user during the course.
    Type: Application
    Filed: May 30, 2023
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Jalen Isaiah CHASE, Matthew Evan SKINNER
  • Publication number: 20240403404
    Abstract: Embodiments are generally directed to systems, devices, and techniques to authenticate unauthenticated users to perform sensitive actions.
    Type: Application
    Filed: August 12, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Justin Anthony BOWERS, James ASHFIELD, Melissa Yoemans HENG
  • Publication number: 20240403450
    Abstract: Methods and systems to detect and manage access to sensitive information. The system retrieves a dataset of entitlements for a plurality of users. The dataset of entitlements specifies one or more respective exposure vectors. The system detects a triggering event, including a release of sensitive information to a first subset of users of the plurality of users via a first exposure vector. The system then determines a second subset of users of the plurality of users that have access to the first exposure vector based on a comparison of the first exposure vector to the dataset of entitlements. The system monitors electronic communications of the second subset of users for activity related to the sensitive information to detect first activity of a first user of the second subset of users. The system generates for display a first notification to a second user based on detecting the first activity.
    Type: Application
    Filed: May 30, 2023
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Matthew Louis NOWAK, Michael Anthony YOUNG, JR., Christopher McDANIEL
  • Publication number: 20240401420
    Abstract: An apparatus may include a connector sub rigidly securable to a conveyance for running the connector sub along a wellbore and a spool mandrel coupled to a downhole end of the connector sub. The spool mandrel is rotatable with respect to the connector sub. Further, the apparatus may include a control line extending between the connector sub and the spool mandrel. The control line is displaceable to permit rotation of the spool mandrel with respect to the connector sub. Additionally, the apparatus may include at least one biasing member for biasing the spool mandrel to a neutral position with respect to the connector sub.
    Type: Application
    Filed: May 31, 2023
    Publication date: December 5, 2024
    Applicant: Halliburton Energy Services, Inc.
    Inventor: Nick Strohla
  • Publication number: 20240405994
    Abstract: A method is disclosed. The method can be performed by at least a mobile device comprising a processor, and memory and display coupled to the processor, the memory storing an application comprising an SDK. The method comprises transmitting, by the SDK, an access credential identifier associated with a main credential to a processing computer. The processing computer then initiates an authentication process with respect to a user of the main credential. The processing computer then receives the main credential and additional data associated with the main credential. The method then includes the SDK receives the main credential and additional data from the processing computer. After the SDK receives the data, the main credential and the additional data are displayed on a display of the mobile device via the SDK.
    Type: Application
    Filed: September 19, 2022
    Publication date: December 5, 2024
    Applicant: Visa International Service Association
    Inventors: Penny Jurss, Debopam Das, Suresh Kalakrishnan, Hari Krishna Annam
  • Publication number: 20240406247
    Abstract: Systems and methods for a frontend architecture that comprise a first application that hosts a plurality of functions. The plurality of functions selects specific micro frontend fragments for specific applications. As the plurality of functions may select specific micro frontend fragments for specific applications at runtime and thus provide the needed governance, all new micro frontend fragments and their associated APIs may be onboarded immediately.
    Type: Application
    Filed: May 31, 2023
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Christopher BOUDREAU, Scott GAMON, Carlos VICTORICA-OROZCO, Doorva SHANDILYA
  • Publication number: 20240403866
    Abstract: Methods and systems for providing browser extension are disclosed. In some embodiments, the browser extension system includes a communication device in communication with a computing device and a networked system. The browser extension system also includes a processor configured to perform operations comprising: maintaining data associated with the computing device; detecting, through a browser extension application running on the computing device, a field in a web page associated with the networked system and provided by a web browser application running on the computing device; and in response to detecting the field: (i) automatically populating the field, through the browser extension application, with a secure token mapped to the data, (ii) detecting, through the browser extension application, a submission script associated with the web page, and (iii) automatically executing the submission script to submit the secure token through the browser extension application to the networked system.
    Type: Application
    Filed: June 14, 2024
    Publication date: December 5, 2024
    Applicant: Capital One Services, LLC
    Inventors: Matthew de GANON, Thomas S. POOLE, Paul Y. MORETON, Dwij TRIVEDI, Kunal ARORA, Katherine H. McHUGH
  • Publication number: 20240406124
    Abstract: A computer implemented method for generating a response to a received electronic message. A generative AI is prompted to analyse the electronic message and to generate intent data indicative of an intent associated with the electronic message and data-identifier data indicative of one or more predetermined data identifiers present in the electronic message. The electronic message is analysed to identify and retrieve client data associated with one or more parties associated with the electronic message. The method includes Verifying the retrieved client data includes data corresponding to the generated data-identifier data. If so, query an ERP system with the verified data-identifier data to extract ERP data corresponding to the predetermined data identifiers of which the data-identifier data is indicative, select a response-message template using the intent data, populate the selected response-message template with the ERP data, and present the populated response-message template to a user for approval.
    Type: Application
    Filed: May 21, 2024
    Publication date: December 5, 2024
    Applicant: Sage Global Services Limited
    Inventors: Ben Cunningham, Chandan Kumar, Matthew Shanahan, Peter Horadan, Rohit Kumar, Srijith Rajamohan, Yu-Cheng Tsai
  • Publication number: 20240398032
    Abstract: An electrically operated aerosol generating system may include a storage portion configured to store an aerosol forming substrate, at least one heating element configured to heat the aerosol forming substrate, a sensor configured to detect an activation of the system, a clock, and electric circuitry connected to the sensor. A usage parameter associated with operation of the system may be measured and compared, to a threshold value. A usage profile of the system may be determined based on the comparison. Such operations may be repeated at different times of day. An operating mode of the system may be selectively executed based on the determined usage profile associated with the current time of day. A monitoring procedure may be ended when the measured usage parameter exceeds a threshold value, and the duration of the monitoring procedure may be compared to a threshold duration to determine the usage profile.
    Type: Application
    Filed: August 9, 2024
    Publication date: December 5, 2024
    Applicant: Altria Client Services LLC
    Inventor: Tony REEVELL