Patents Assigned to Siemens Information and Communication Networks
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Patent number: 6304548Abstract: A method and apparatus for preventing network rerouting when the overhead associated with the reroute operation could result in system resources being overwhelmed. The system monitors link congestion and CPU utilization that will be caused by rerouting. A comparator determines whether the amount of congestion and CPU utilization is beyond an acceptable predetermined threshold. A reroute control unit prevents rerouting if the amount of link congestion and CPU utilization exceeds the predetermined threshold.Type: GrantFiled: May 25, 2000Date of Patent: October 16, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Shmuel Shaffer, William J. Beyda
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Publication number: 20010028686Abstract: Apparatus, and an accompanying method, for transmitting a frame synchronization signal and a data signal simultaneously through a serial transmission medium (170). Specifically within a data transmitter (105), a frame synchronization signal, a clock signal and a data signal, are encoded to form a single bi-phase mark signal having the frame synchronization signal incorporated into the bi-phase mark signal as a phase-shift. The bi-phase mark signal is then transmitted through a suitable serial transmission medium. A receiver (175), connected to the transmission medium, receives and amplifies an incoming bi-phase mark signal appearing on the medium, and, in turn, synthesizes the clock, frame synchronization, and data signals from this bi-phase mark signal.Type: ApplicationFiled: May 1, 2001Publication date: October 11, 2001Applicant: Siemens Information and Communications Networks, Inc.Inventor: Glenn L. Richards
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Patent number: 6301246Abstract: A system and method for silent Automatic Call Distributor (ACD) call monitoring in a telephony-over-LAN environment includes an ACD agent terminal for handling incoming calls from customers. A first call between the agent terminal and a customer terminal includes agent voice data and customer voice data. After the agent terminal has set up the first call with the customer terminal, the agent terminal receives a monitoring call setup request from a supervisor terminal. In response to the call setup request, the agent terminal cooperates with the supervisor terminal to establish a monitoring call over which the agent terminal transmits the agent voice data and the customer voice data to the supervisor terminal. The agent terminal monitors the first call for simultaneously transmitted agent voice data and customer voice data.Type: GrantFiled: August 17, 1998Date of Patent: October 9, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Shmuel Shaffer, William Joseph Beyda, Mark Skrzynski, Florin M. Gheorghiu
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Publication number: 20010026608Abstract: A system and method within a multimedia messaging system for automatically enabling the system to notify a user that his or her mailbox is full and therefore no longer accepting messages for storage. The system includes one or more mailboxes to receive and store messages from callers, a capacity calculator to determine whether the messages stored in the mailbox exceed the allotted amount of storage space and a message transmittal unit to enable one or more notification alerts to be generated in response to the capacity calculator determining that the mailbox is full.Type: ApplicationFiled: May 29, 2001Publication date: October 4, 2001Applicant: Siemens Information and Communication Networks, Inc.Inventors: William Joseph Beyda, Shmuel Shaffer
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Patent number: 6298119Abstract: A system and method for telephone trouble reporting. One aspect of the present invention is a context-sensitive graphical user interface (GUI). The GUI allows a user to select a trouble reporting option at various stages of a telephone call in a telephony-over-LAN system. Thus, a series of menus listing potential call difficulties are provided in the interface of the digital or IP phone or telephony-enabled computer to the user during the telephone call. Selecting one of the options allows the user to report the problem to the server or other central switch.Type: GrantFiled: January 11, 2000Date of Patent: October 2, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Shmuel Shaffer, William J. Beyda
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Patent number: 6298449Abstract: An integrated reliability enhancement device for providing high reliability operation of a personal computer is preferably embodied in an add-in card for insertion into a bus slot of the personal computer. The add-in card includes monitoring circuitry for detecting an array of events associated with operational failure of the computer including failure of a cooling fan, out-of-range temperature fluctuations within the computer housing, out-of-range deviations in power supply input voltage, out-of-range deviations in power supply output voltage, and out-of-range deviations in line current consumption by the computer. Upon detection of one of the events, data associated with the failure is written into an add-in card memory which is accessed periodically by application software of the host computer.Type: GrantFiled: July 29, 1998Date of Patent: October 2, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventor: George E. Carter
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Patent number: 6298448Abstract: A CPU speed control system for use in devices having microprocessors or microcontrollers which may also be operated using battery power. The system includes a programmable frequency synthesizer for providing the CPU and other system buses in the device with a variable clocking frequency based on the application or interrupt being executed by the device. The frequency synthesizer output may be dynamically varied according to a particular application or task that is to be executed by the device or based on total CPU usage. The operating system of the device and the CPU are both capable of controlling the frequency synthesizer output to ensure that the CPU is operating at the most power efficient level possible.Type: GrantFiled: December 21, 1998Date of Patent: October 2, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Shmuel Shaffer, William J. Beyda, Cheryl Gold
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Patent number: 6295342Abstract: An apparatus and method for coordinating multiple user responses solicited from a user during a session with a call processing application includes receiving a first transmission from a user via a communication network, the transmission causing a voice channel control unit of an IVR unit to open a voice-form voice file. A first request is transmitted to the user, soliciting a first user response, the request being stored in a voice file database of the IVR unit. After receiving the first response, the first response is recorded into the voice-form voice file. A second request is transmitted to the user requesting a second user response. The second user response is appended to the voice-form voice file after it is received. A termination message is transmitted to the user informing the user that the current interaction with the IVR unit is complete. A system administrator configures the call processing application stored in an application database of the IVR unit.Type: GrantFiled: February 25, 1998Date of Patent: September 25, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventor: Mark E. Kaminsky
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Patent number: 6285753Abstract: Errors in dialing or otherwise entering network access codes such as telephone numbers are identified by comparing each entered code with a set of stored codes. Each entered code is also stored. For each stored code, statistics are compiled that reflect the likelihood that the code is invalid. Such statistics include frequency of use over a given time period, the length of the connection to the network after each use, and the length of time after ending a short connection that a different but similar or more probably correct code is entered. Similarity between codes is preferably measured by determining in how many positions the codes agree. If an entered code has a statistically low likelihood of being correct, then the system replaces it with a code that is sufficiently similar, or immediately follows it sufficiently often. The system checks, for example, for possible likely transposition errors.Type: GrantFiled: March 31, 1998Date of Patent: September 4, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventor: Jeffrey Slusher
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Patent number: 6278779Abstract: An accessory device for a wireless telephone or handset functions as either a shoulder rest or a stand. The accessory device has a pair of attaching arms with a pair of attaching pins for attaching the device to the rear surface of a handset by inserting the attaching pins into openings on the handset. The attaching arms extend from a body of the device. A sliding arm slides through the body of the device in a continuous action to multiple configurations. When the sliding arm is fully extended to the bottom of the body, the device is in a configuration to operate as a stand. A foot at the bottom of the device provides support to the handset to hold it in a generally upright position. When the sliding arm is extended out the top of the body, the device is in a configuration to operate as a shoulder rest. A user can hold the handset with the attached device between his head and shoulder like a conventional shoulder rest. The device has a locking pin that also extends through the body of the device.Type: GrantFiled: June 19, 1998Date of Patent: August 21, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: David E. Bryant, William J. Morris
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Patent number: 6275697Abstract: A method and apparatus for implementing coordination of radio equipment. The apparatus may be used with any apparatus that is to be rendered inactive outside of a predetermined geographic area. The apparatus is equipped with a receiver for receiving a radio signal on a beacon frequency and for generating an enabling signal indicative of the presence of the radio signal. In the absence of the enabling signal, the apparatus is prevented from operating. The present invention is particularly well suited for providing coordinatible radio transmitters. The beacon signal is sent from an antenna in the geographic area in which the apparatus is permitted to transmit. The beacon signal includes a code which must match a code stored in the apparatus. In one embodiment of the present invention, the beacon signal also includes an authentication signature to prevent fraudulent beacons from improperly enabling equipment.Type: GrantFiled: June 25, 1996Date of Patent: August 14, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Neal J. King, Peter J. Kozdon
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Patent number: 6275850Abstract: A method and system provide user management of electronic message transmissions between servers and client devices, particularly transmissions of files attached to electronic messages. The method and system operate to transfer selected attached files to and from a client device. When accessing electronic messages with attached files stored at a server by a user, the attached files that satisfy a prescribed requirement are automatically downloaded from the server to the client device utilized by the user. The prescribed requirement may include maximum file size and download time, and approved list of file formats and senders. Preferably, the prescribed requirement is entered into the client device by the user. The prescribed requirement can vary depending upon the personal preference of the user. When forwarding received electronic messages with attached files, only the attached files that have been modified are uploaded from the client device to the server.Type: GrantFiled: July 24, 1998Date of Patent: August 14, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: William J. Beyda, Shmuel Shaffer, Paul Bonomo
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Patent number: 6272461Abstract: A method and an apparatus for providing visual aid to a presenter involve converting the spoken words of a presenter into an electronic text format, electronically comparing the converted spoken words to electronically stored reference text to find text string matches, utilizing the text string matches between the converted spoken words and the reference text to determine a current location of the presentation with respect to the reference text, and delivering upcoming portions of the reference text to the presenter as needed to enable a continuous presentation by the presenter. A preferred presentation support system is incorporated into a portable personal computer that includes a speech recognition subsystem. The speech recognition subsystems allows a presentation to be tracked in real-time so that presentation support material can be automatically displayed to the presenter in synchronization with the in-progress presentation.Type: GrantFiled: March 22, 1999Date of Patent: August 7, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Phillip C. Meredith, Christoph A. Aktas
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Patent number: 6269127Abstract: Apparatus, and an accompanying method, for transmitting a frame synchronization signal and a data signal simultaneously through a serial transmission medium (170). Specifically within a data transmitter (105), a frame synchronization signal, a clock signal and a data signal, are encoded to form a single bi-phase mark signal that is defined by a specific modulation protocol and the frame synchronization signal is incorporated into the bi-phase mark signal as a protocal violation. The bi-phase mark signal is then transmitted through a suitable serial transmission medium. A receiver (175), connected to the transmission medium, receives and amplifies an incoming bi-phase mark signal appearing on the medium, and, in turn, synthesizes the clock, frame synchronization, and data signals from this bi-phase mark signal.Type: GrantFiled: March 19, 1997Date of Patent: July 31, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventor: Glenn L. Richards
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Patent number: 6269095Abstract: A gateway (1000a) is provided including a telephony interface (1004), a network interface (1002), and a digital signal processor (DSP) (1008a) for encoding the incoming telephony channels. The telephony interface (1004) is configured to separate an incoming data stream into separate channels. The telephony interface (1004) is further configured to control operation of a plurality of clocks for synchronizing the transfer of the channels to the encoding DSP, thereby minimizing multiplexing delay. According to another embodiment, the incoming channels are separately initialized by a controller 1050, at a predetermined delay.Type: GrantFiled: February 4, 1998Date of Patent: July 31, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Harald Neubauer, Mark Skrzynski, Gregory Dumas
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Patent number: 6266782Abstract: Apparatus and methods for correcting protocol errors in computer networking software. More particularly, an apparatus and methods are provided for correcting a class of protocol errors that is compatible with the protocol suite being used in computer networking software. The present invention performs inband protocol correction in a single phase or in multiple phases, according to some specific embodiments.Type: GrantFiled: November 30, 1998Date of Patent: July 24, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: George E. Carter, Shmuel Shaffer
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Patent number: 6259785Abstract: A method and system for enabling dynamic location of a voice and video mixing site in a telephony-over-LAN (TOL) automatic call distributor (ACD) system includes establishing a first call between an ACD agent terminal and a customer terminal, wherein the first call includes first voice data transmitted from the agent terminal and second voice data transmitted from the customer terminal. Upon receiving a monitoring session request from an ACD supervisor terminal, agent processor monitoring circuitry determines whether sufficient agent processor resources are available to mix voice, and if applicable, video data samples. If sufficient agent processor resources are available, an agent terminal call control cooperates with a supervisor terminal call control to establish a first monitoring call. The agent call control monitors the first call for simultaneously transmitted agent and customer voice and video data.Type: GrantFiled: August 17, 1998Date of Patent: July 10, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Shmuel Shaffer, William Joseph Beyda, Mark Skrzynski, Florin M. Gheorghiu
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Patent number: 6259722Abstract: A method and system for table implemented frequency selection in a frequency hopping cordless telephone system is provided. A first table comprising an array of sequence numbers is maintained. A second table comprising an array of channel numbers is also maintained. A sequence number is selected from the first table by using a table arrangement number and a subset counter. A channel number is selected from the second table using the sequence number and an index counter. A selected frequency is derived from the channel number and the subset counter.Type: GrantFiled: July 10, 1998Date of Patent: July 10, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Olaf Dicker, Paulus Sastrodjojo, Uwe Sydon, Juergen Kochmann
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Patent number: 6260160Abstract: A method and system for remotely troubleshooting a local computer connected to an array of local peripheral devices include a data collector connected to the local computer. The data collector includes a signal interceptor for intercepting signaling information transmitted by the computer to the peripheral devices. The intercepted signaling information has been formatted for processing by the local peripheral devices at a point of interception. The data collector further includes a transceiver having a transceiver input configured to relay signaling information received from remote peripheral devices located at a remote troubleshooting site to input/output (I/O) ports of local peripheral devices. A transceiver output is configured to transmit intercepted signaling information to the remote peripheral devices at the remote troubleshooting site.Type: GrantFiled: June 15, 1998Date of Patent: July 10, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: William Joseph Beyda, Shmuel Shaffer
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Patent number: 6259781Abstract: A system for isolating portions of a computer program in a telecommunication system that receives messages from a variety of hardware or software platforms. A generic protocol converter (50) receives the message and selects a set of tables (52, 54, 56, 58) based upon the platform of the source or destination of the message. A table within the table set is selected based on the direction of the message. Within each table is a listing of subroutines that are associated with a particular message. The protocol converter calls the appropriate subroutine within a main application program (70) to handle the message. Because the tables are grouped by protocol types, a change to the application program involving one protocol type does not require recompiling or retesting of application programs or subroutines associated with other protocols.Type: GrantFiled: August 6, 1997Date of Patent: July 10, 2001Assignee: Siemens Information and Communication Networks, Inc.Inventors: Richard W. Crouch, Godfrey D. Watson