Patents Assigned to Sorenson Communications, Inc.
  • Patent number: 9217911
    Abstract: A camera assembly having a camera support system that may include a first support member, a second support member, a first biased hinge, and a strap. The first support member may have a first end and a second end. The second support member may have a first end and second end. The first biased hinge may include the first end of the first support member, the first end of the second support member, a first pivoting rod, and the strap wrapped around the first pivoting rod. The camera support system may further include a second biased hinge. The second biased hinge may include the second end of the first support member, a second pivoting rod, a portion of a camera body, and the strap wrapped around the second pivoting rod.
    Type: Grant
    Filed: February 24, 2015
    Date of Patent: December 22, 2015
    Assignee: SORENSON COMMUNICATIONS, INC.
    Inventors: Eric Von Winsor, Doug Reynolds, Mark David Nelson
  • Patent number: 9215409
    Abstract: Communication systems and methods for controlling audio communications between a relay service and an audio endpoint with a video endpoint are disclosed. A communication system comprises a relay service configured to engage in video communications with a video endpoint and audio communications with an audio endpoint. The relay service comprises a control circuit configured to receive call control signals from the video endpoint, and automatically control communications between the relay service and the audio endpoint responsive to the call control signals. A communication system includes a video endpoint comprising a user interface configured to transmit call commands to the relay service responsive to user inputs. The call commands are directed to automatically triggering controls at the relay service over audio communications between the relay service and the audio endpoint.
    Type: Grant
    Filed: April 15, 2014
    Date of Patent: December 15, 2015
    Assignee: Sorenson Communications, Inc.
    Inventors: Adam Montero, Daniel Baker, Lane Walters, Shane Herndon, Christine Barton, Michael R. Ohran, Jeff Thompson, Michael Bowers, Ryan Kunz
  • Patent number: 9214094
    Abstract: Systems and methods for communicating emergency alerts to a hearing-impaired user are disclosed. Queries are performed to one or more emergency alert databases to develop emergency alert notifications. At least some of the emergency alert notifications are filtered responsive to user selected criteria to select one or more filtered emergency alerts. An attention desired indicator is transmitted to a hearing-impaired user device that subscribes to a hearing-impaired relay service supported by the server if the one or more filtered emergency alerts are present. The filtered emergency alerts are transmitted to the hearing-impaired user device in response to a emergency information query from that user device.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: December 15, 2015
    Assignee: Sorenson Communications, Inc.
    Inventors: Steve Taggart, Bruce Johnson, Steve Saunders, Jarod Cranor, Don Brenner, Brian Chevrier, Jennifer Mitchell
  • Patent number: 9204088
    Abstract: Systems and methods for operating a plurality of communication devices configured to be associated with a user group. Each communication device of the plurality of communication devices may be configured to communicate with one or more servers both as an individual communication device with an individual unique identifier assigned thereto and as the user group with a group unique identifier assigned thereto.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: December 1, 2015
    Assignee: Sorenson Communications, Inc.
    Inventors: Jesse Parent, Richard Shields, Scot L. Brooksby, Merle L. Walker, Lane Walters, Jason Andersen
  • Patent number: 9185211
    Abstract: Apparatuses and methods are disclosed for enabling a first user at a first communication device to communicate with a far-end user at a second communication device via a relay service providing translation services for the first user. The communication system may be operable in a plurality of modes, including a tone mode in which an audible tone conveying a message may be transmitted to the second communication device regardless of a format of the character data generated by the first communication device. A text mode may include sending a text signal corresponding to the message being displayed at the relay service regardless of the format of the character data. Switching modes may be responsive to a determination that the far-end user is a live person. Related methods of operating the communication system are also disclosed.
    Type: Grant
    Filed: November 8, 2013
    Date of Patent: November 10, 2015
    Assignee: SORENSON COMMUNICATIONS, INC.
    Inventors: Isaac Roach, Richard Shields, Grant A. Beckmann
  • Publication number: 20150189071
    Abstract: Visual assistance systems and related methods are disclosed. A visual assistance system includes a visual assistance service configured to receive and display images from a user device on an electronic display for a live assistant. The visual assistance service is also configured to transmit assistant audio from the live assistant conveying information derived by the live assistant's review of the images. A visual assistance system comprises a user device configured to capture and transmit the images to the visual assistance service. The user device is also configured to receive the assistant audio from the visual assistance service, and reproduce the assistant audio to a user of the user device. The user is registered with the visual assistance service as having at least a minimum level of visual disability. A method of operating the visual assistance system includes receiving the images from, and transmitting the assistant audio to the user device.
    Type: Application
    Filed: December 31, 2013
    Publication date: July 2, 2015
    Applicant: Sorenson Communications, Inc.
    Inventors: Conrad Arlo MAXWELL, Richard SHIELDS
  • Publication number: 20150131786
    Abstract: Apparatuses and methods are disclosed for enabling a first user at a first communication device to communicate with a far-end user at a second communication device via a relay service providing translation services for the first user. The communication system may be operable in a plurality of modes, including a tone mode in which an audible tone conveying a message may be transmitted to the second communication device regardless of a format of the character data generated by the first communication device. A text mode may include sending a text signal corresponding to the message being displayed at the relay service regardless of the format of the character data. Switching modes may be responsive to a determination that the far-end user is a live person. Related methods of operating the communication system are also disclosed.
    Type: Application
    Filed: November 8, 2013
    Publication date: May 14, 2015
    Applicant: SORENSON COMMUNICATIONS, INC.
    Inventors: Isaac ROACH, Richard SHIELDS, Grant A. BECKMANN
  • Patent number: 8989355
    Abstract: Methods and apparatuses for enabling electronic communication with a hearing-capable user and a hearing-impaired user are disclosed. An identified entry is selected from a database comprising one or more entries, wherein each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more custom greetings for the contact. The identified entry is selected responsive to the one or more connection indicators for the hearing-capable user. A calling connection from the hearing-capable user to a translator is established and the translator is instructed to greet the hearing-capable user with one of the one or more custom greetings.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: March 24, 2015
    Assignee: Sorenson Communications, Inc.
    Inventors: Christine Barton, Michael R. Ohran, Jeff Thompson
  • Patent number: 8976940
    Abstract: Systems and methods are disclosed for visually indicating an occurrence of an event. A spatial visual indicator system comprises a spatial visual indicator including a plurality of illuminatable elements configured in at least a two-dimensional arrangement. The spatial visual indicator displays a visual indicator pattern corresponding to a detected event. A control circuit is configured to detect an event, and cause a transceiver to send a communication indicating a visual indicator pattern corresponding to the event to the spatial visual indicator. The spatial visual indicator is configured to display the visual indicator pattern. The spatial visual indicator is located remote to the transceiver. A method of indicating an occurrence of an event comprises receiving a communication indicating one of a plurality of visual indicator patterns that is associated with a detected event. The method also includes displaying the one of the plurality of visual indicator patterns.
    Type: Grant
    Filed: November 27, 2013
    Date of Patent: March 10, 2015
    Assignee: Sorenson Communications, Inc.
    Inventors: Conrad Arlo Maxwell, Eric Winsor, Lane Walters, Phillip Shimek, Miranda Johnson, Mark Nelson
  • Patent number: 8976220
    Abstract: A video call host module comprising a processor configured to decode video data corresponding to videos from endpoints and rank the videos based on motion indicators corresponding to each of the endpoints. The motion indicators are calculated from motion vectors corresponding to each of the videos. A predetermined number of highest-ranking videos are selected for display. A method of hosting a video call includes receiving encoded video data including motion vectors. Videos are ranked based on a motion indicator calculated from the motion vectors for each of the videos. Encoded video data is converted to decoded video data, and decoded video data corresponding to a predetermined number of the highest ranking videos is combined to create a single video.
    Type: Grant
    Filed: July 5, 2013
    Date of Patent: March 10, 2015
    Assignee: Sorenson Communications, Inc.
    Inventor: Conrad Arlo Maxwell
  • Patent number: 8978112
    Abstract: Systems and methods for controlling communication systems for the hearing impaired are disclosed. A portable communication device requests control over a plurality of communication devices. The portable communication device connects to and controls the plurality of communication devices. The portable communication device includes a user interface that enables a user to transfer a call from a first communication device to a second communication device.
    Type: Grant
    Filed: March 14, 2013
    Date of Patent: March 10, 2015
    Assignee: Sorenson Communications, Inc.
    Inventors: Scot L. Brooksby, Trevor Wagner, Tara Ault, Bradley Grimm, Jennifer Harris
  • Publication number: 20150009276
    Abstract: A video call host module comprising a processor configured to decode video data corresponding to videos from endpoints and rank the videos based on motion indicators corresponding to each of the endpoints. The motion indicators are calculated from motion vectors corresponding to each of the videos. A predetermined number of highest-ranking videos are selected for display. A method of hosting a video call includes receiving encoded video data including motion vectors. Videos are ranked based on a motion indicator calculated from the motion vectors for each of the videos. Encoded video data is converted to decoded video data, and decoded video data corresponding to a predetermined number of the highest ranking videos is combined to create a single video.
    Type: Application
    Filed: July 5, 2013
    Publication date: January 8, 2015
    Applicant: Sorenson Communications, Inc.
    Inventor: Conrad Arlo Maxwell
  • Publication number: 20140282095
    Abstract: Devices and methods for creating and administering a user group with a user interface of a communication device. One or more servers are configured to address the communication device with an individual unique identifier assigned to the communication device. The one or more servers are also configured to address the communication device with a group unique identifier assigned to the new user group.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Sorenson Communications, Inc.
    Inventors: Lane Walters, Merle L. WALKER, Tara AULT, Jarret M. GILL
  • Publication number: 20140282041
    Abstract: Apparatuses, systems and methods for presenting a change contact entries option to a user of a first communication device, and causing a contact entry corresponding to the first communication device to be replaced with a contact entry corresponding to a user group to which the first communication device belongs. The first communication device is configured to communicate with one or more servers responsive to being addressed both with a first unique identifier assigned thereto and a first group unique identifier assigned thereto as a member of the user group.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Sorenson Communications, Inc.
    Inventors: Merle L. Walker, Adam Montero
  • Publication number: 20140267579
    Abstract: Communication systems and methods for controlling audio communications between a relay service and an audio endpoint with a video endpoint are disclosed. A communication system comprises a relay service configured to engage in video communications with a video endpoint and audio communications with an audio endpoint. The relay service comprises a control circuit configured to receive call control signals from the video endpoint, and automatically control communications between the relay service and the audio endpoint responsive to the call control signals. A communication system includes a video endpoint comprising a user interface configured to transmit call commands to the relay service responsive to user inputs. The call commands are directed to automatically triggering controls at the relay service over audio communications between the relay service and the audio endpoint.
    Type: Application
    Filed: April 15, 2014
    Publication date: September 18, 2014
    Applicant: Sorenson Communications, Inc.
    Inventors: Adam MONTERO, Daniel BAKER, Lane WALTERS, Shane HERNDON, Christine BARTON, Michael R. OHRAN, Jeff THOMPSON, Michael BOWERS, Ryan KUNZ
  • Publication number: 20140267580
    Abstract: Systems and methods for operating a plurality of communication devices configured to be associated with a user group. Each communication device of the plurality of communication devices may be configured to communicate with one or more servers both as an individual communication device with an individual unique identifier assigned thereto and as the user group with a group unique identifier assigned thereto.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Sorenson Communications, Inc.
    Inventors: Jesse Parent, Richard Shields, Scot L. Brooksby, Merle L. Walker, Lane Walters, Jason Andersen
  • Publication number: 20140280562
    Abstract: A communication system comprises a server configured to associate a plurality of communication devices with each other in a user group. Each communication device of the plurality of communication devices is associated with a group-wide individual unique identifier that is unique as to other members of the same group; a network-wide individual unique identifier that is unique as to other communication devices of the network; and a group unique identifier that is shared with the plurality of communication devices of the user group. A method comprises receiving a call request including a group-wide individual unique identifier, and sending an outgoing call to the individual communication device. The group-wide individual unique identifier is unique to an individual communication device within a user group of communication devices that is smaller than a number of communication devices configured for communication on a network.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Sorenson Communications, Inc.
    Inventor: Richard Shields
  • Publication number: 20140272814
    Abstract: Apparatuses and methods for notifying a group of communication devices about a missed call are disclosed. Each communication device is associated with a group identifier that is shared with all the communication devices in a group. Each communication device is also associated with an individual identifier that is unique to that communication device. An unanswered communication to the group identifier is received on all the communication devices in the group. A first communication device transmits to a remote server an acknowledgement notification that the unanswered communication related to the group identifier has been acknowledged by the user. A clear indicator indicating that the unanswered communication has been acknowledged is transmitted from the remote server to all the devices in the group except the first communication device. Each of the communication devices receiving the clear indicator can then clear its indicator that notifies the user of a missed call.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Sorenson Communications, Inc.
    Inventors: Jesse Parent, Merle L. Walker, Richard Shields
  • Publication number: 20140270101
    Abstract: Systems and methods are disclosed for visually indicating an occurrence of an event. A spatial visual indicator system comprises a spatial visual indicator including a plurality of illuminatable elements configured in at least a two-dimensional arrangement. The spatial visual indicator displays a visual indicator pattern corresponding to a detected event. A control circuit is configured to detect an event, and cause a transceiver to send a communication indicating a visual indicator pattern corresponding to the event to the spatial visual indicator. The spatial visual indicator is configured to display the visual indicator pattern. The spatial visual indicator is located remote to the transceiver. A method of indicating an occurrence of an event comprises receiving a communication indicating one of a plurality of visual indicator patterns that is associated with a detected event. The method also includes displaying the one of the plurality of visual indicator patterns.
    Type: Application
    Filed: November 27, 2013
    Publication date: September 18, 2014
    Applicant: Sorenson Communications, Inc.
    Inventors: Conrad Arlo MAXWELL, Eric WINSOR, Lane WALTERS, Phillip SHIMEK, Miranda JOHNSON, Mark NELSON
  • Patent number: 8824640
    Abstract: Methods, apparatuses, and devices for creating or sharing a visual indicator pattern for indicating a condition of an incoming communication. A storage device stores a plurality of visual indicator patterns for displaying on a spatial visual indicator. A user interface is configured to receive a command from a user. Responsive to the command, a user-created visual indicator pattern is stored on the storage device, or another visual indicator pattern is received from, or shared with, another user.
    Type: Grant
    Filed: March 12, 2013
    Date of Patent: September 2, 2014
    Assignee: Sorenson Communications, Inc.
    Inventors: Eric Winsor, Lane Walters, Phillip Shimek, Miranda Johnson, Mark Nelson