Abstract: Using structured communications in an observation platform with cloud computing. A signal is received from a first communication device at a second communication device associated with a first computer system. The signal is forwarded from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected via a network. Context information is derived for the signal and at least one destination for the signal based on the context information at the second computer system. The context information and the at least one destination for the signal are received at the first computer system.

Abstract: Using an observation platform for training, monitoring, and mining structured communications. A signal is received from a first communication device at a second communication device associated with a computer system, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device.