Abstract: A location of a client in a private network where the client has a plurality of interfaces for using a plurality of internet gateways for coupling with the public internet can be determined by sending, from the client, a plurality of STUN BINDING requests to a STUN server connected to the public internet that each exit through an individual internet gateway, receiving, at the client, a plurality of STUN BINDING responses from the STUN server that each include public IP address mapped to the internet gateway through which the STUN BINDING request has exited the private network, sending, from the client, a plurality of location requests that each include a mapped public IP address and the corresponding private IP address, to a location server for looking up location data for the respective private IP addresses so the client can receive location data relating to the public IP addresses.

Abstract: A method and a system for automated switchover timer's tuning on network systems or Next Generation Emergency Systems configured so that the sending, by a master node, of a heartbeat and/or ARP ping to one or more backup nodes and/or a surveillance unit according to preconfigured switchover timer values can occur to check if the master node is still active. One or more backup nodes and/or a surveillance unit, can use an additional first Session Initiation Protocol (SIP) OPTION message to the master node after receiving the heartbeat and/or the ARP ping or if the heartbeat and/or ARP ping fails to be received according to the switchover timer values. An administrator or an administrative unit of the network can perform a switchover or failover to a backup node in case the first SIP OPTION message is not answered with a suitable response by the master node.

Abstract: A method of providing an emergency response service includes connecting at least one Internet of Things (IoT) device belonging to a subscriber to the SIP server, associating, in the SIP server, the at least one IoT device to the location information, receiving at the SIP server, real time data associated with the emergency situation from the at least one IoT device, and transmitting the real time data associated with the emergency situation to an emergency service routing proxy (ESRP) of an emergency network solution (EsiNet). An emergency response service system can implement embodiments of the method.

Abstract: A computer-implemented method of optimizing bandwidth in a public safety answering point (PSAP) environment ca n include retrieving content related to emergency incidents from a Social Media (SM) server, feeding the content to a Stream Processing Module having a Machine Learning engine for determining a similarity level between the emergency call and any of the emergency incidents retrieved from the SM server. If the similarity level exceeds a predetermined threshold value, then option for downgrading the emergency call to a call comprising only audio data can be provided. If this downgrade option is selected, the RTP stream of the emergency call can be downgraded to an audio call without any video.

Abstract: An electrical connector mountable to a substrate (e.g. a Printed Circuit Board, PCB) can include a terminal housing having a front wall and an opposing back wall. An opening is provided in the front wall for receiving a plug inside the terminal housing, opposing side walls, and a top wall and an opposing bottom wall. The bottom wall has an inner surface facing the inside of the terminal housing and an outer surface facing away from the inside of the terminal housing. The outer surface (can have at least two retention pins projecting from the outer surface for being inserted into corresponding holes in the PCB. A first retention pin can be positioned on the outer surface so as to be arranged asymmetrically with respect to a second retention pin.

Abstract: A computer-implemented method of detecting abnormal events in a telecommunication system can include a training phase and a production phase. The training phase can include recording data events in a log file during the execution of the system and creating a standard for the data events representing a properly working environment of the telecommunication system by applying a training procedure. The production phase can include receiving at least one new data event and determining whether the at least one new data event is a normal event that matches the standard or not. If the at least one new data event matches the standard, it can be used for updating the standard. If the at least one new data event does not match the standard, it can be classified and reported as at least one an abnormal event.

Abstract: A method of processing an emergency incident reported to a Public Safety Answering Point (PSAP) by a user of a mobile communication device can include receiving an emergency call, determining the geolocation of the mobile communication device that made the emergency call; triggering an SMS-CB so SMS messages are sent to mobile communication devices located within a predetermined area around the determined geolocation of the device that made the emergency call, and receiving a plurality CB-SMS response messages that include objects related to the emergency incident. An object comparison on objects extracted from the responses can be performed to determine a similarity of the objects with respect to each other. It can also be verified whether the similar objects have been received from co-located mobile communication devices.

Abstract: A method, system, and computer program product for dynamic short dial allocation in emergency systems can be configured for acquisitioning, by a PSAP element, data from a caller, smart device and/or sensor processing and storing the data. Further, identifying, by a decision framework located at the PSAP side an emergency incident by means of the data and extracting, by the decision framework an appropriate emergency pattern for the identified emergency incident. Furthermore, gathering geolocation information from the caller, smart device and/or sensor and retrieving emergency services or departments at the geolocation area of the caller, smart device and/or sensor. Subsequently, providing appropriate emergency services or departments which must be notified according to the emergency incident to the call taker and displaying appropriate short dials for the emergency services or departments which must be notified.

Abstract: A computer-implemented method of performing a Web Real-Time Communication-based (WebRTC-based) communication and collaboration session with a plurality of predefined participants can include detecting that a participant from a plurality of predefined participants is addressed by another participant for answering a question or for submitting a comment during the communication and collaboration session; and verifying whether a presence status of the participant to answer the question or to submit a comment is required to be presented to the predefined participants. If it is verified that the presence status of the participant to answer the question or to submit a comment needs to be presented, a feature activation step of activating a feature for presenting presence information to the predefined participants can be utilized.

Abstract: A method can include a server transmitting first data received from a first client to the at least one second client so as to display a first view on the display device of the at least one second client. The server can also receive sixth data from the first client relating to an actor event including an information indicating content displayed at the display device has changed from the first view to a second view that is intended to be shared with the at least one participant. Upon receipt of the actor event at the web collaboration server, a time window can be opened for a predetermined amount of time. The server can send an alert to provide notification that a data mismatch may occur to trigger a checking procedure in the event a second data is received relating to a pointing event within the still open time window.

Abstract: A method and system for establishing optimized data streams in a network can be configured for crafting resource-draining Session Description Protocol (SDP) bodies on a call queue.

Abstract: A system and method for publishing and updating policy rules in a network can be based on predictive algorithms and blockchain techniques for network systems (e.g. next generation emergency systems).

Abstract: A method in which a communication device can be configured with a MAC address so that when the user logs into a network environment using a communication device from among a number of communication devices a MAC address is assigned to the user and is specific to the user. The MAC address assignment can be used for pairing with a communication device assigned to the user (e.g. a near-field communication device). A database containing MAC addresses can be connected to communication devices through a network and can provide user-specific MAC addresses that are readable into or otherwise transmittable to a predetermined communication device when a user logs into the network. The database can be managed by a server or other computer device of the network.

Abstract: A computer-implemented method of processing an emergency incident can include routing a first emergency call and a second emergency call; verifying that the first emergency call and the second emergency call relate to the same emergency incident; establishing a conference bridge between communication terminals of first and second agents who were assigned the first and second calls so the agents are able to communicate via the conference bridge and to merge the first emergency call and the second emergency call that relate to the same emergency incident. If the first and second emergency calls are merged, a message can be sent to a services provider device (e.g. police station device, fire station device, etc.) for handling the emergency incident. A communication apparatus can be provided to implement embodiments of the method as well.

Abstract: Method and System for avoiding howling disturbance especially on conferences, wherein the method comprising the steps of using a howling detector unit implemented inside a multipoint control unit to receive an audio stream input from a client, analyzing the audio input with the howling detector in order to verify if howling noise is present, using at least two of a skewness analysis, a flatness analysis, a crest analysis, a rolloff analysis and preventing the audio stream input to be forwarded as an output to an audio mixer, if howling noise is present.

Abstract: A computer-implemented method of transcribing an audio stream can include transcribing the audio stream using a first transcribing instance having a first predetermined transcription size that is smaller than the total length of the audio stream. The first transcribing instance can provide a plurality of consecutive first transcribed text data snippets of the audio stream and the size of the first transcribed text data snippets can respectively corresponding to the first predetermined transcription size. The audio stream can also be transcribed using at least a second transcribing instance having a second predetermined transcription size that is smaller than the length of the audio stream. The second transcribing instance can provide a plurality of consecutive second transcribed text data snippets each corresponding to the second predetermined transcription size.

Abstract: A method of determining the quality of transmitted voice data can include: providing voice data at a transmitter side in a first data format, providing a first test signal in the first data format, combining the voice data and the test signal to form input data, transmitting the input data in a transmittal data format, receiving the transmitted input data at a receiver side to obtain output data, removing at least portions of a data packet in the output data or of a data packet derived therefrom in order to derive a second test signal, and analysing the derived second test signal by applying a predetermined analysis criterion in order to obtain at least one value for a quality indicator. An apparatus and system can also be configured to utilize embodiments of the method.

Abstract: A computer-implemented method of sharing a screen amongst at least two users participating in a real-time communication and collaboration session via a communication network can be configured so that a screen displaying a first content can be shared by a user of a first client so as to be displayed at at least a second client used by a second user. Embodiments of the method can include receiving, at a control unit for controlling the communication and collaboration session, coordinates specifying the position of an intended item of the first content of the shared screen and receiving, at the control unit, a screenshot of the intended item and a predetermined surrounding area as a sample picture or as sample pixels.

Abstract: An apparatus and method for determining the speech quality in a Web-RTC audio and/or video communication session. can include receiving an audio data stream comprising speech data transmitted from a second client used by a second participant of the session, transmitting at the at least one first client, the speech data to a transcriber to transcribe the speech data into text data and estimate or otherwise determine a confidence value for the transcribed text data to indicate a probability on the correctness of the word recognition from the speech data. The determined confidence value can be transmitted is from the at least one first client to the second client so the confidence value can be displayed to the speaking second participant via a display device of the client of that user so the user can evaluate his or her speech quality and take corrective action without interruption if needed.

Abstract: A real-time collaboration platform can utilize a collaboration application, which is adapted to permit a number of users to communicate with one another in at least one session about a predetermined topic via a network. The real-time collaboration platform can include at least one media server with a selective forwarding unit adapted for selectively forwarding media streams according to a content of a predetermined session. The media server has an interface to a media gateway that is enhanced by a real-time announcement adapter via which interface the media server can be connected to an announcement system with acoustic announcement devices such that the media streams of a predetermined session can be output via the announcement devices.