Patents Assigned to Verizon Data Services Inc.
  • CHANNEL PATH DISPLAY OF A VIDEO NETWORK
    Publication number: 20090083800
    Abstract: A device may receive selection of a channel provided by a video network, determine equipment, of the video network, associated with the selected channel, determine status information of the associated equipment, determine port level details of the associated equipment, combine the associated equipment, the status information, and the port level details into a path for the selected channel, and provide the selected channel path to a user.
    Type: Application
    Filed: September 25, 2007
    Publication date: March 26, 2009
    Applicants: Verizon Data Services Inc., Verizon Services Corporation
    Inventors: Govinda Puthalapat, Jie Qian, Tim Hunniecutt
  • CONTENT SCHEDULING FOR FANTASY GAMING
    Publication number: 20090083322
    Abstract: A user database includes information concerning at least one entity of interest. A program database includes multimedia content information associated with items of multimedia content and including a temporal interval during which the items of multimedia content are available. A presentation scheduling facility is communicatively coupled to the user database and the program database. The presentation scheduling facility is configured to determine a number of items of multimedia content that are associated with the at least one entity of interest based on the information concerning the at least one entity of interest and the multimedia content information, and configured to provide a scheduling screen containing identifications of the determined number of items of multimedia content.
    Type: Application
    Filed: September 21, 2007
    Publication date: March 26, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Don Relyea, Brian Roberts, Heath Stallings
  • SEARCHING CHANNEL PATH DISPLAY OF A VIDEO NETWORK
    Publication number: 20090083818
    Abstract: A device may provide for display equipment associated with a channel path of a video network, receive selection of one of the equipment, provide for display the selected equipment, receive selection of a port of the selected equipment, and provide for display other equipment of the video network connected to the selected port.
    Type: Application
    Filed: September 25, 2007
    Publication date: March 26, 2009
    Applicants: Verizon Data Services Inc., Verizon Services Corporation
    Inventors: Govinda Puthalapat, Jie Qian, Tim Hunniecutt
  • SYSTEM AND METHOD FOR MESSAGE RETRY IN A BROADBAND GATEWAY
    Publication number: 20090080445
    Abstract: A system and method for message retry in a broadband gateway comprising a receiver to receive one or more messages, a module to create an interface watch in the event one or more communications for processing the one or more messages cannot be established with one or more interfacing systems, and a terminator to terminate the processing of the one or more messages as a message processing safeguard during provisioning and activation of broadband DSL service to customers.
    Type: Application
    Filed: September 26, 2007
    Publication date: March 26, 2009
    Applicant: VERIZON DATA SERVICES, INC.
    Inventors: Shiv Nayak KOLAKERI, Abhitabh KUSHWAHA, Sameer N. DHARMADHIKARI
  • NETWORK-BASED ACCESS AND CONTROL OF HOME AUTOMATION SYSTEMS
    Publication number: 20090066534
    Abstract: A device may include a memory to store a home automation graphical application and a processor to operate based on the home automation graphical application to establish via a network a communication link with a home automation system, and provide a graphical user interface to permit a user to view state information of home devices or modify home automation configuration data to control home devices.
    Type: Application
    Filed: September 7, 2007
    Publication date: March 12, 2009
    Applicant: Verizon Data Services Inc.
    Inventor: Premanand X. SIVAKKOLUNDHU
  • COORDINATED MULTI-MEDIA PLAYBACK
    Publication number: 20090070834
    Abstract: A request is received for playback of a package of media files, the package of media files including at least a first set of media files of a first type and a second set of media files of a second type. The first set of media files and the second set of media files are retrieved via a network. The package of media files is provided to a media playback device such that at least some of the first set of media files are played generally simultaneously as at least some of the second set of media files.
    Type: Application
    Filed: September 10, 2007
    Publication date: March 12, 2009
    Applicant: Verizon Data Services Inc.
    Inventor: Sunil Limbasia
  • METHODS AND SYSTEMS FOR CALL MANAGEMENT WITH USER INTERVENTION
    Publication number: 20090060155
    Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.
    Type: Application
    Filed: October 23, 2008
    Publication date: March 5, 2009
    Applicants: VERIZON DATA SERVICES INC., VERIZON SERVICES CORP.
    Inventors: Robert A. CHINGON, Stephen P. BRENNAN, Christopher L. HELBLING, Nagendra KUNUTURI, Ravi PENUMATSA, Mahesh RAJAGOPALAN, Craig L. REDING, John R. REFORMATO, John H. WURSTER, Sandeep CHAKRAVERTY, Byron M. PINTO
  • REMOTE CONNECTION TO A TELEPHONE LINE VIA INTERNET
    Publication number: 20090059896
    Abstract: A device receives a request from an Internet Protocol (IP)-based device to create a virtual extension of a plain old telephone service (POTS)-based telephone line, authenticates the IP-based device for association with the POTS-based telephone line, and creates the virtual extension of the POTS-based telephone line to the IP-based device when the IP-based device is authenticated.
    Type: Application
    Filed: August 31, 2007
    Publication date: March 5, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Mark W. Stober, Kiran Patel, Jyothival Shivan, Andrew Miller, Sutap Chatterjee, Khalid Ahmed
  • SYSTEM AND METHOD FOR PROVIDING PERSONAL CONTENT RECOMMENDATIONS
    Publication number: 20090019488
    Abstract: A system and method for providing personal content recommendations comprising a receiver to receive and collect one or more user commands at one or more modules, a processor to generate, at the one or more modules, one or more personalized recommendations based on the one or more user commands, and a transmitter to transmit the one or more personalized recommendations to be displayed at a display device in response to receiving one or more user inputs to display the one or more personalized recommendations.
    Type: Application
    Filed: July 10, 2007
    Publication date: January 15, 2009
    Applicant: VERIZON DATA SERVICES, INC.
    Inventors: ENRIQUE RUIZ-VELASCO, Laxmi M. Patel, Japan A. Mehta, Senthil K. Raghavan
  • SYSTEM AND METHOD FOR PROVIDING AGENT MANAGED SUPPORT VIA INSTANT MESSAGING
    Publication number: 20090006550
    Abstract: An approach is disclosed for providing a managed chat session. An agent establishes a chat session with a user for customer support. Information from the user is received via the chat session, wherein the information is used to determine customized content to be presented to the user over the chat session for duration of the chat session.
    Type: Application
    Filed: June 29, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Amit SINGH, Fariborz Ebrahimi, Dinyar Kavouspour, Bipin Sakamuri, Amar Nageswaram, Nikhil Goel
  • AUTOMATIC ANALYSIS OF VOICE MAIL CONTENT
    Publication number: 20090003540
    Abstract: A device receives an audio voice mail message, converts the audio voice mail message to a text voice mail message, analyzes the text voice mail message for voice mail information, and provides the voice mail information associated with the audio voice mail message to enable review of the voice mail information.
    Type: Application
    Filed: June 29, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services, Inc.
    Inventor: Shadman Zafar
  • SYSTEMS AND METHODS FOR A HYBRID TELEPHONY SERVICE
    Publication number: 20090003561
    Abstract: The systems and methods for a hybrid telephony service may provide a plurality of user accounts that each user may have a circuit-based telephony service identifier, a packet-based telephony service identifier and a mapping instruction for the user account. The systems and methods for a hybrid telephony service may further provide a service control component to query the user account database to retrieve the mapping instruction for a telephony service identifier.
    Type: Application
    Filed: June 26, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services, Inc.
    Inventor: Kiran K. Patel
  • Method And System For Filtering Advertisements In A Media Stream
    Publication number: 20090007195
    Abstract: A system and method may include receiving a media stream via a media delivery network, the media stream comprising a plurality of media segments, measuring a plurality of characteristics of a media segment of the plurality of media segments, and assigning a characteristics score to each of the plurality of characteristics. The system and method may further include applying a filter to the media segment to generate a media segment score based on the characteristics scores and to compare the media segment score with a threshold, and outputting a filtered media stream from the filter.
    Type: Application
    Filed: June 26, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventor: Syed Zafar Beyabani
  • MEDIA CONTENT RECORDING AND HEALING STATUSES
    Publication number: 20090006999
    Abstract: An exemplary system includes a content processing subsystem configured to record at least a subset of a media content program and detect a defective portion of the recorded media content program that failed to be properly recorded. The content processing subsystem is further configured to provide a recording status indicator to an output device for presentation to a user, the recording status indicator identifying the defective portion of the recorded media content program. In certain implementations, the content processing subsystem is further configured to heal at least a subset of the defective portion of the recorded media content program and provide a healing status indicator to the output device for presentation to the user, the healing status indicator identifying the healed portion of the recorded media content program.
    Type: Application
    Filed: June 28, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Brian Roberts, Heath Stallings, Don Relyea
  • SYSTEM AND METHOD FOR PROVIDING WORKFLOW MONITORING
    Publication number: 20090006172
    Abstract: An approach is disclosed for providing a workflow monitoring system. Monitoring is performed for a non-occurrence of a successful movement by an object through a workflow that includes a plurality of activities. A task corresponding to the object is generated to specify non-movement through the workflow.
    Type: Application
    Filed: June 29, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Amit SINGH, Fariborz Ebrahimi, Dinyar Kavouspour, Abhijit Adhyapak, Srinivas Halembar
  • COMMERICAL FREE STATUS FOR MEDIA CONTENT RECORDING SYSTEMS AND METHODS
    Publication number: 20090007214
    Abstract: An exemplary system includes a content processing subsystem configured to record at least a subset of a media content program, the media content program including at least one commercial segment. The content processing subsystem is further configured to provide a commercial free status indicator to an output device for presentation to a user when a sufficient sub-portion of the media content program has been recorded to enable commercial free playback of the media content program.
    Type: Application
    Filed: June 28, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Brian Roberts, Heath Stallings, Don Relyea
  • APPARATUS AND METHOD FOR PROVIDING CALL DEFLECTION
    Publication number: 20090003579
    Abstract: An approach is disclosed for providing call deflection. A voice call or chat is initiated by a user to an agent to satisfy an inquiry is received. The voice call/chat is placed in a call/chat queue. The voice call/chat is deflected by invoking a data application that is accessed by the user over a data session to address the inquiry, wherein the voice call/chat is terminated if the inquiry is satisfied by through the data application.
    Type: Application
    Filed: June 29, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Amit Singh, Fariborz Ebrahimi, Dinyar Kavouspour, Roopa Kotha, Bipin Sakamuri
  • SYSTEM AND METHOD FOR PROVIDING CALL AND CHAT CONFERENCING
    Publication number: 20090003576
    Abstract: An approach is disclosed for providing an integrated call and chat conferencing system. A first participant joins in a conference, wherein the first participant communicates over a voice session. The voice session is converted into a text stream and stored. A second participant joins in the conference, wherein the second participant communicates over a chat session. The stored converted text stream is presented to second participant.
    Type: Application
    Filed: June 29, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Amit SINGH, Fariborz Ebrahimi, Dinyar Kavouspour, Bipin Sakamuri, Amar Nageswaram
  • Haptic Computer Interface
    Publication number: 20090002140
    Abstract: A method and system of an embodiment may include a system comprising a touch screen display panel, and a tactile panel with one or more raised surfaces wherein the touch screen display panel is positioned on top of the tactile panel and the tactile panel creates one or more raised surfaces on the touch screen display panel providing tactile information to a user of the touch screen display panel.
    Type: Application
    Filed: June 29, 2007
    Publication date: January 1, 2009
    Applicant: VERIZON DATA SERVICES, INC.
    Inventor: George Higa
  • SYSTEM AND METHOD FOR PROVIDING A COMMUNITY PORTAL FOR CHAT-BASED SUPPORT SERVICES
    Publication number: 20090006549
    Abstract: An approach is disclosed for providing a community portal for chat-based support services. Chat sessions corresponding to customer support service are established among multiple users and one or more agents. A community of the users is created during the chat sessions.
    Type: Application
    Filed: June 29, 2007
    Publication date: January 1, 2009
    Applicant: Verizon Data Services Inc.
    Inventors: Amit SINGH, Fariborz Ebrahimi, Dinyar Kavouspour, Nikhil Goel, Amar Nageswaram