Abstract: Systems and methods for providing automated personal privacy during virtual meetings are provided herein. The method may include establishing, by a video conference provider, a video conference having a plurality of participants. The method may also include receiving, from a first client device associated with one of the plurality of participants, a first audio stream and a first video stream, and recording responsive to an indication from one of the plurality of participants, one or more audio or video streams within a recording. The method may include receiving, from the first client device, a personal privacy request. In response to the personal privacy request, the method may include modifying, by the video conference provider, at least one of the first audio stream or the first video stream in the recording and storing the least one of the first audio stream or the first video stream as modified to the recording.

Abstract: One example method includes receiving a request to join a virtual space, the request received from a user device associated with a first user; responsive to determining that the first user is a member of the virtual space, providing access to the virtual space; changing a status of the first user based on the first user accessing the virtual space; providing state information associated with a then-current state of the virtual space; and providing an indication of a conference attached to the virtual space to the first user, the conference being between two or more members of the virtual space.

Abstract: One example method includes generating, by a conference provider, a virtual space; adding a plurality of members to the virtual space; adding one or more resources to the virtual space in response to one or more inputs from one or more of the members; initiating, by the conference provider, a conference between two or more of the members; attaching the conference to the virtual space; and providing an indication of the conference in the virtual space.

Abstract: An example method includes hosting, by a conference provider, a virtual conference between a plurality of client devices exchanging audio streams; receiving, during the virtual conference, a first plurality of audio segments of a first audio stream from a first client device of the plurality of client devices; receiving, during the virtual conference, a second plurality of audio segments of a second audio stream from a second client device of the plurality of client devices; transcribing, by a transcription process, the first plurality of audio segments to create a first transcription; transcribing, by the transcription process, the second plurality of audio segments to create a second transcription; providing, during the virtual conference, the first transcription and the second transcription to the first and second client devices.

Abstract: One example method includes receiving, by a computing device, a detection signal wherein the detection signal corresponds to an individual entering a room hosted by a video conference provider; transmitting, by the computing device, a control signal to one or more peripheral devices wherein the control signals cause the one or more peripherals to enter an active state; determining, by the computing device, that the individual is associated with a virtual space; and joining, by the computing device, the virtual space hosted by the video conference provider.

Abstract: One example method includes receiving, by a virtual conference provider, a list of words associated with an entity or a context; establishing, by the virtual conference provider, a virtual conference; joining, by the virtual conference provider, a plurality of participants to the virtual conference; determining, by the virtual conference provider, that the entity or the context is associated with the virtual conference; and generating, using a machine learning (“ML”) model, a transcript of the virtual conference based on audio streams exchanged between the plurality of participants and the list of words.

Abstract: In some aspects, a computing device may access audio information comprising an audio stream from a client device, and a source-language. The computing device may provide an audio segment from the audio stream to a language identification process of the computing device comprising a machine learning model that is trained to identify a language of a plurality of languages within recorded speech. The computing device may identify an identified-language of the plurality of languages for the speech based at least in part on the audio segment. The computing device may update the source-language to the identified language. Numerous other aspects are described.

Abstract: One example method for providing spatial audio in virtual conference includes receiving, at a client device from a conference provider, an audio stream associated with an audio source, the audio stream provided by a remote client device, the client device and the remote client device participating in a virtual conference hosted by the conference provider, the client device associated with a user; determining a location of the audio source in the virtual conference with respect to the user's head; generating a plurality of spatialized audio streams based on the locations of the audio source and the audio stream; and outputting the spatialized audio streams.

Abstract: In some aspects, a computing device may access audio information comprising an audio stream from a client device. The computing device may provide an audio segment from the audio stream to a language identification process of the computing device comprising a machine learning model that is trained to identify a language of a plurality of languages within recorded speech. The computing device may identify an identified-language of the plurality of languages for the speech based at least in part on the audio segment. The computing device may provide the identified-language to the client device. Numerous other aspects are described.

Abstract: A system for providing off-the-record functionality is provided herein. The system may include a processor configured to execute processor-executable instructions stored in non-transitory computer-readable medium to establish a video conference having a plurality of participants, each participant of the plurality of participants exchanging a plurality of audio or video streams via the video conference. The processor may also be configured to receive, from a first client device associated with one of the plurality of participants, a first audio stream or a first video stream of the plurality of audio or video streams, and record the plurality of audio or video streams within a recording. The processor may also be configured to receive an off-the-record request to begin an off-the-record time period, and in response to the off-the-record request, prevent at least one of the first audio stream or the first video stream from being included in the recording.

Abstract: Techniques for managing outputs from persistent hybrid collaborative workspaces are disclosed. In an example, a method receives, from a client device, a request to view a history of the virtual collaborative workspace. The method obtains, from a data store, past occurrences associated with one or more virtual collaborative workspace resources within the virtual space. The virtual collaborative workspace resources can include a virtual collaborative workspace, a list of users associated with the virtual collaborative workspace, a shared document, a video stream, or textual messages. The method further transmits indications of the one or more virtual collaborative workspace resources to the client device.

Abstract: An apparatus and/or method discloses an automatic call-to-conference elevation (“ACE”) capable of facilitating a transition from a phone call to a video conference. An ACE process, in one embodiment, is able to activate an ACE application to elevate user devices from participating in an audio call to a video conference based on a conference selection selected by a meeting initiator, host, or attendee. After identifying the capabilities, attributes, and/or functionalities associated with the user devices in accordance with activation of ACE, a communication network coupling the user devices as meeting attendees is established for facilitating the video conference based on identified capabilities, attributes, and/or functionalities of the user devices. In one aspect, the process is capable of transitioning connections of the user devices from an audio call to a video conference.

Abstract: A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Abstract: Illumination testing is performed to passively check the health of a display of a shared device within a physical space, such as a conference room. A test pattern is output to the display within the physical space. Using a camera within the physical space, a test image of the physical space is captured while the test pattern is output to the display. A determination is then made as to whether the display is in a fail state by comparing the test image against a reference image depicting an expected illumination of the physical space according to the test pattern. Where the device is determined to be in a fail state, a notification indicating the fail state is transmitted to an administrator device to alert an administrator associated therewith of the fail state.

Abstract: One example method includes joining, using a computing device, a video conference hosted by a video conference provider, the video conference having a plurality of participants; accessing, by the computing device, presentation content during the video conference, the presentation content comprising one or more content items and one or more video filters, at least one of the one or more video filters corresponding to one of the content items; receiving a selection of a first item of the one or more content items; accessing a first video filter of the one or more video filters, the first video filter corresponding to the content item; receiving a video feed from a video source; generating a composite video feed comprising the first content item and the first video feed, the composite video feed based on the video filter; and providing, via the video conference provider, the composite video feed to one or more video conference participants via the video conference.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media relate to a method for providing multi-point video presentations with live annotations within a communication platform. First, the system receives video feeds depicting imagery of a number of users. The system then determines a boundary about each user in the video feeds, with the boundaries each having an interior portion and an exterior portion. The system provides a media background for the exterior portions, then generates a composite video for each of the feeds. The system then determines that one or more client devices have annotation permissions, and receives one or more annotation inputs corresponding to at least one of the composite videos. Finally, the system updates at least one of the composite videos to additionally depict the annotation inputs within a third layer.

Abstract: One example system for providing notifications to videoconferencing sub-meetings includes a processor and at least one memory device. The processor establishes a videoconferencing session associated with a host. The videoconferencing session can include a main meeting, a sub-meeting, and a waiting queue. The processor can move the host from the main meeting to the sub-meeting, and subsequently move a new participant into the waiting queue. The processor can generate a notification that the participant has entered the waiting queue and determine that the host has moved to the sub-meeting. The processor can route, to the host in the sub-meeting using a stored connection of the host to the main meeting, a notification of the participant entering the waiting queue, and subsequently allow the host to admit the new participant.

Abstract: One example method bridging video conference connections includes joining, using a client device, a video conference using a first network interface, the video conference including a plurality of participants; determining a need for a second network interface; connecting to the video conference using the second network interface simultaneously with the first network interface; assigning a first multimedia stream to the first network interface and a second multimedia stream to the second network interface; and using the first and second network interfaces to transmit or receive the first and second multimedia streams.

Abstract: Methods and systems provide for a sign language interpreter view within a video communication session. In one embodiment, a method presents a user interface (“UI”) for each of a number of client devices connected to a communication session, each UI including one or more video feeds associated with participants of the communication session. The method receives a request from a first participant to be presented with a sign language interpreter (“SLI”) view within the UI; determines that a second participant is to be designated as a sign language interpreter for the communication session; and presents, within the UI of a client device associated with the first participant, an SLI view including at least a video feed of the second participant and a video feed of a highlighted speaker being interpreted by the second participant.

Abstract: A method includes receiving a request for an interaction with an agent of a contact center. The method includes establishing a private web session when the agent is unavailable. The method includes determining an estimated wait time for the interaction. The method includes selecting visual content based on matching the estimated wait time with one or more visual content items. The method includes outputting the visual content to the private web session.