Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media for generating echo recordings. The system receives, by an autoencoder, an audio signal representation that represents an audio signal and a target echo embedding that comprises information about a target room. The autoencoder comprises an encoder and a decoder. The system generates, by the encoder, a content embedding and an estimated echo embedding. The system generates, by the decoder, an echo recording representation based on the content embedding and the target echo embedding.

Abstract: Methods and systems provide for the ability to display reactions within a video communication session. First, the system displays, for each of a number of participants within a video communication session, a user interface (UI), with the UI including a reactions session with a variety of selectable visual reactions, a number of participant windows corresponding to participants, and videos of at least a subset of the participants which are displayed within the participant windows. The system receives a selection of a reaction via a video client device connected to the video communication session, where the client device is associated with one of the participants. The system then displays the selected reaction within the UI of at least one of the participants within the corresponding participant windows for a predetermined period of time. Aggregate reactions may be displayed when a number of participants select the same reaction.

Abstract: Various embodiments of an apparatus, method(s), system(s) and computer program product(s) described herein are directed to pairing a computer device, via a client application running on the computer device, with a meeting room application of a communication platform. The meeting room application is associated with an identified physical meeting space that has a designated meeting controller device. The meeting controller device has one or more virtual meeting controls that generate control input. The client application running on the paired computer device receives a selection to launch a meeting controller application at the paired computer device. The launched controller application running at the paired computer device send control input for an instance of a virtual meeting presented by the meeting room application for the identified physical meeting space.

Abstract: One example method includes receiving identification information associated with a new user device, the new user device associated with the user; accessing a signature chain associated with the user, the signature chain comprising one or more sequential records; associating user personal information with the new user device; generating a cryptographic signature based on cryptographic keys associated with the new user device; generating an obfuscated representation of the user personal information; generating a record comprising the identification information, the user personal information, the cryptographic signature, and the obfuscated representation of the user personal information; generating a cryptographic identifier based on the identification information, the cryptographic signature, the obfuscated representation of the user personal information, and a latest of the one or more sequential records; inserting the cryptographic identifier into the record; appending the record to the signature chain as a s

Abstract: User interface (UI) tiles of conference participants are arranged in a UI of conferencing software according to relative locations of those conference participants within a conference room. Positional information and video data are obtained from one or more video capture devices located within a conference room. Relative locations of conference participants within the conference room are determined based on the positional information, such as by defining coordinates for the conference participants within a coordinate system based on the positional information and the video data and determining the relative locations based on the coordinates. Output configured to cause a client application to arrange UI tiles associated with the conference participants is generated according to the relative locations. The output is then transmitted to one or more client devices to cause a UI of conferencing software at each of those client devices to display the UI tiles in the specified arrangement.

Abstract: Disclosed are systems and methods for a frontend capture module of a video conferencing application, which can modify an input signal, received from a microphone device to match predetermined signal characteristics, such as voice signal level and expected noise floor. An Input stage, a suppression module and an output stage amplify the voice signal portion of the input signal and suppress the noise signal of input signal to predetermined ranges. The input stage selectively applies gains defined by a gain table, based on signal level of the input signal. The suppression module selectively applies a suppression gain to the input signal based on presence or absence of voice signal in the input signal. The output stage further amplifies the input signal in portions having a voice signal and applies a gain table to maintain a consistent noise floor.

Abstract: A voice message (VM) received from a phone number is associated with a shared VM inbox that is accessible to a group of users. The group of users includes a first user and a second user. The VM is assigned to the first user. The first user is determined not to have responded to the VM within a predefined response time. Responsive to the determination that the first user did not respond to the VM within the predefined response time, the VM is reassigned to the second user; a callback action associated with the VM is enabled for the second user; and the callback action is disabled for the first user. A status associated with the VM is updated based on performance of the callback action.

Abstract: A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Abstract: Methods and systems provide for preventing content capture within a communication session. In one embodiment, a method maintains a communication session with a number of participants, where session content is presented during the communication session to the participants, and where participants can request the session content to be captured for later access. The system receives or identifies one or more signals for capture prevention to be initiated for at least a portion of the session content. The system further receives, in real time during the communication session, a request from one of the participants for a current portion of session content to be captured. The system then determines, via processing of the one or more signals, that the current portion of session content is to be prevented from capture, and then prevents the current portion of session content from being captured.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media relate to a method for providing video communications with dynamic virtual backgrounds within a communication platform. The system provides a user interface for the configuration of a virtual background configuration template. The user interface receives the placement of at least one virtual background boundary areas that may be associated with at least one particular virtual backgrounds to be used for video communications. The selection of the configuration template to be used and/or the specific virtual backgrounds to be used for a video meeting may be determined based on rules as applied to contextual information of a planned meeting defined in a calendaring system.

Abstract: A conferencing system transmits a first graphical output associated with a conference to a client device for display without requiring the client device to connect to the conference. Prior to the client device connecting to the conference, the conferencing system receives a request for participant information of the conference. The conferencing system determines the participant information based on the request. The conferencing system transmits a second graphical output to the client device to display the participant information on a display of the client device.

Abstract: Briefly, a variety of embodiments, including the following, are described: a system embodiment and methods that allow random access to voice messages, in contrast to sequential access in existing system embodiments; a system embodiment and methods that allow for the optional use of voice recognition to enhance usability; and a system embodiment and methods that apply to the area of voicemail.

Abstract: Methods and systems for transmitting content during a networked conference. In an embodiment, a method is provided that includes establishing a network connection between a first user equipment (UE) and a second UE, generating a video signal at the first UE, selecting content at the first UE, transmitting the video signal from the first UE over a first network channel, and transmitting the content from the first UE over a second network channel. The method also includes receiving the video signal on the first channel at the second UE, receiving the content on the second channel at the second UE, combining the video signal and the content into a combined video signal at the second UE, and displaying the combined video signal on a display device at the second UE.

Abstract: A software platform includes emergency event processing functionality for detecting and mapping emergency event occurrences. The emergency event processing includes location mapping functionality for building a set of information associated with locations of devices registered with the software platform. Operators of the devices are prompted to input or verify device location information, which may be determined based on network devices through which those devices connect to access a network. The location information may be one or more of a street address, building identifier, floor identifier, suite identifier, or room identifier. When an emergency call is placed by a device registered with the software platform, the software platform uses the map of locations to determine a device location and signals it to a public safety answering point. The automated signaling of the mapped location information can improve an emergency response by directing dispatched responders to a specific location.

Abstract: One disclosed example method includes a video conference provider establishing a main meeting of a video conference and multiple associated sub-meetings at the request of a host client device associated with a host of the meeting. The method further includes the video conference provider determining that a self-selection mode for the sub-meetings is enabled and transmitting notifications to participant client devices associated with the participants of the meeting. Each notification identifies a list of sub-meetings from which a participant can select a sub-meeting to join. The method further includes the video conference provider receiving and forwarding a request from a participant client device to connect to a selected sub-meeting, and receiving an automatic approval from the host client device. The video conference provider further connects the participant client device to the selected sub-meeting.

Abstract: In an embodiment, method and system includes initiating a web conferencing meeting, detecting a plurality of client devices for to participate in the web conferencing meeting, detecting a local source associated with one of the plurality of client devices, selecting from content from a local source to share with other client devices during the web conferencing meeting, and streaming the content from the local source through one of the plurality of client devices associated with the local source.

Abstract: A user experience workflow may be configured based on input received for various object types selectively arranged within the user experience workflow and then bound to a destination identifier, such as a telephone number or web address. A user interface of software for configuring a user experience workflow is presented at a user device and input from that user device is used to selectively arrange objects within a user experience workflow and/or to configure objects thereof. After configurations are applied to the objects, the user experience workflow is bound to the destination identifier. An end user device which accesses the destination identifier (e.g., by calling the telephone number, visiting the web address, or using an application connecting to the web address) may then traverse the user experience workflow, including in some cases having configured content presented thereto.

Abstract: Enhancing group sound during a networked conference is disclosed. In an embodiment, a method includes generating an audio signal at a user equipment (UE), detecting a group sound in the audio signal, generating a group sound indicator that identifies the detected group sound, and transmitting the group sound indicator to a network server. The method also includes receiving, from the network server, a control signal that identifies a selected group sound, and reproducing, at the UE, the selected group sound identified by the control signal.

Abstract: Calls for large call queues are handled by a system that assigns agents of a call queue to one of a first group or a second group. A size of the first group or the second group is based on a number of agents in the call queue that are online. The system batch rings each agent of the first group when an incoming call is received. If the incoming call is unanswered by the first group, the system batch rings each agent of the second group.