Patents Examined by Akelaw A Teshale
  • Patent number: 10523814
    Abstract: A robocall management system (RMS) comprises a service switching point switch, a service control point, and a robocall confirmation system, that all cooperate in processing incoming calls to a subscriber. If the call is not a robocall, the call will be delivered to the subscriber as normal. If the call is, or may be, a robocall, then call will be diverted to the robocall confirmation system, which will determine whether the caller is a live person or a computer playing an announcement. If the caller is a live person, then the call is offered to the subscriber. If the caller is a robocaller, then the robocall announcement is recorded by the robocall confirmation system and made available to the subscriber should they choose to listen to it. Various algorithms may be employed along with external data to ascertain a likelihood of whether the call is a robocall.
    Type: Grant
    Filed: August 22, 2017
    Date of Patent: December 31, 2019
    Assignee: NOBLE SYSTEMS CORPORATION
    Inventors: Mark Moore, Karl H. Koster
  • Patent number: 10515644
    Abstract: Methods for generating an object based audio program which is renderable in a personalizable manner, e.g., to provide an immersive, perception of audio content of the program. Other embodiments include steps of delivering (e.g., broadcasting), decoding, and/or rendering such a program. Rendering of audio objects indicated by the program may provide an immersive experience. The audio content of the program may be indicative of multiple object channels (e.g., object channels indicative of user-selectable and user-configurable objects, and typically also a default set of objects which will be rendered in the absence of a selection by a user) and a bed of speaker channels. Another aspect is an audio processing unit (e.g., encoder or decoder) configured to perform, or which includes a buffer memory which stores at least one frame (or other segment) of an object based audio program (or bitstream thereof) generated in accordance with, any embodiment of the method.
    Type: Grant
    Filed: May 24, 2018
    Date of Patent: December 24, 2019
    Assignees: Dolby Laboratories Licensing Corporation, Dolby International AB
    Inventors: Robert Andrew France, Thomas Ziegler, Sripal S. Mehta, Andrew Jonathan Dowell, Prinyar Saungsomboon, Michael David Dwyer, Farhad Farahani, Nicolas R. Tsingos, Freddie Sanchez
  • Patent number: 10506101
    Abstract: An apparatus includes a user interface module configured to receive user information associated with a user. The apparatus also includes a classification module configured to apply a classifier defined within a classification tree to the user information, and to calculate a classification score representing an estimated likelihood that the user is associated with at least one user type. The classification module is also configured to classify the user to an identified user type based on the classification score. The apparatus also includes a database configured to store at least one of user account information associated with the user, historical information associated with the user, or historical information associated with a group of users including the user. The apparatus also includes an interface generation module configured to generate a signal based on the information in the database, the signal specifying a user interface to be presented to the user.
    Type: Grant
    Filed: July 29, 2016
    Date of Patent: December 10, 2019
    Assignee: Verint Americas Inc.
    Inventors: James J. Dellostritto, Randal E. Holl, Joshua Gray, Mike Hibbard
  • Patent number: 10491755
    Abstract: A method includes recording, at an electronic device utilizing a microphone of the electronic device, ambient noise of an environment the electronic device is disposed in; electronically analyzing, utilizing one or more processors, the recorded ambient noise of the environment to determine one or more frequency bands to avoid; dynamically adapting, based on the electronic analysis, an auditory alert to be played at the electronic device, such adaptation including frequency equalization adjustments based on the determination of one or more frequency bands to avoid; and playing, at the electronic device utilizing one or more speakers of the electronic device, the adapted auditory alert.
    Type: Grant
    Filed: December 31, 2017
    Date of Patent: November 26, 2019
    Assignee: ALLSCRIPTS SOFTWARE, LLC
    Inventor: Todd Michael Eischeid
  • Patent number: 10460743
    Abstract: Systems, methods and computer-readable media are provided for capturing audio that is memorable. Buffered audio is stored in a first device over a recent interval such as 5 minutes. In the absence of an indication a circular buffer is used that continually replaces old audio. When a user hears something that he wants to capture, he manipulates a control on the first device that results in buffered audio being transferred to another storage area. An audio file is automatically created. A second device can receive the created audio file, and it is capable of annotating the audio with a more descriptive title, an appropriate photo, etc. The second device is also able to provide a control interface for the capture application in the first device.
    Type: Grant
    Filed: January 4, 2018
    Date of Patent: October 29, 2019
    Assignee: Hallmark Cards, Incorporated
    Inventors: Max J. Younger, Christian Cochran
  • Patent number: 10455342
    Abstract: Provided is a method of operating an acoustic event detecting apparatus including: receiving an acoustic input; extracting frequency characteristics of the acoustic input; determining whether a first acoustic event has occurred by analyzing the extracted frequency characteristics; and in response to determining that the first acoustic event has occurred, acquiring data about at least one of a sound, an image, and a video from an environment outside of the acoustic event detecting apparatus and transmitting the data to a first device.
    Type: Grant
    Filed: June 5, 2014
    Date of Patent: October 22, 2019
    Assignee: SAMSUNG ELECTRONICS CO., LTD.
    Inventors: Jin-sung Kim, Jae-hoon Jeong, Jung-eun Park, Ki-wan Eom, Byeong-seob Ko, Anant Baijal, In-woo Hwang, Sang-chul Ko, Jeong-su Kim, Seung-yeol Lee, Jae-youn Cho
  • Patent number: 10447860
    Abstract: Methods, systems, and computer-readable media for interactive voice response using a cloud-based service are disclosed. Voice input indicating interaction with an entity is received at a service provider environment. The entity is associated with an IVR data structure comprising one or more options associated with contacting the entity. The IVR data structure is selected based (at least in part) on analysis of the voice input by the service provider environment. The voice input is sent from a voice-capturing device to the service provider environment via a non-telephonic network. A contact point is selected from the IVR data structure based (at least in part) on analysis of the voice input and/or contextual information. A connection is initiated with the contact point.
    Type: Grant
    Filed: May 17, 2017
    Date of Patent: October 15, 2019
    Assignee: Amazon Technologies, Inc.
    Inventors: John Michael Hartman, Michael Frederick Kahn
  • Patent number: 10432350
    Abstract: A method for adjusting parameters of a sending device and a receiving device, and a terminal device are provided. In the method, a new precoding parameter that needs to be used by a sending device on a line when a precoding matrix in a downlink direction of the line changes, and a new signal recovery parameter that needs to be used by a receiving device and matches the new precoding parameter are first acquired; and then the new precoding parameter, the new signal recovery parameter, and a set moment and/or symbol at which the sending device starts to use the new precoding parameter are sent to the sending device, and the new signal recovery parameter and the set moment and/or symbol are sent to the receiving device by using the sending device.
    Type: Grant
    Filed: April 30, 2018
    Date of Patent: October 1, 2019
    Assignee: Huawei Technologies Co., Ltd.
    Inventors: Xiang Wang, Weiyang Wang
  • Patent number: 10419246
    Abstract: Methods, apparatus, and systems for data communication over a multi-wire, multi-phase interface are disclosed. A method of calibration includes configuring a 3-phase signal to include a high frequency component and a low frequency component during a calibration period, and transmitting a version of the 3-phase signal on each wire of a 3-wire interface. The version of the 3-phase signal transmitted on each wire is out-of-phase with the versions of the 3-phase signal transmitted on each of the other wires of the 3-wire interface. The 3-phase signal may be configured to enable a receiver to determine certain operating parameters of the 3-wire interface.
    Type: Grant
    Filed: August 18, 2017
    Date of Patent: September 17, 2019
    Assignee: QUALCOMM Incorporated
    Inventors: Ying Duan, Abhay Dixit, Shih-Wei Chou, Jing Wu, Harry Dang
  • Patent number: 10418050
    Abstract: Examples described herein involve detecting known impairments or other known conditions using a neural network. An example implementation receives a response matrix that represents, in respective dimensions, responses of a given playback device under respective iterations of a sound captured by a recording device, the iterations including first iterations with respective impairments to the recording device and second iterations without the respective impairments to the recording device. The implementation determines principle components representing the axes of greatest variance in the response matrix, a principle-component matrix that represents a given set of the principle components, and a teaching matrix by projecting the principle-component onto the response matrix.
    Type: Grant
    Filed: September 28, 2017
    Date of Patent: September 17, 2019
    Assignee: Sonos, Inc.
    Inventors: Klaus Hartung, Greg Bright
  • Patent number: 10412227
    Abstract: The present disclosure discloses a voice communication processing method and system, an electronic device, and a storage medium. The method includes: initiating from a first account, through a first application, a voice activation request to a server side; receiving a verification code that is returned by the server side and that corresponds to the first account; calling, through the first application, a voice communication authorization interface to send an authentication request comprising the verification code to the server side; the server side providing an authentication result; and initiating operations of the voice communication service interface, based on the authentication result.
    Type: Grant
    Filed: November 8, 2017
    Date of Patent: September 10, 2019
    Assignee: TENCENT TECHNOLOGY (SHENZHEN) COMPANY LIMITED
    Inventors: Xiaobo Chen, Bin Li, Xiaomu Wen, Chi Xi, Junshan Wang, Cheng Luo
  • Patent number: 10404853
    Abstract: Novel tools and techniques might provide for implementing call monitoring, and, in particular embodiments, to methods, systems, apparatuses, and computer software for implementing self-learning corrections facility call monitoring. In some embodiments, a method might comprise an automated call monitor monitoring a voice or video call between a call participant and a prison inmate, and analyzing at least one of conversation content of the call, voice characteristics of the call participant and/or the prison inmate, and/or (for video calls) body language of the parties to the call, to determine whether the conversation content, voice characteristics, and/or body language are indicative of impermissible content and/or impermissible conduct (i.e., indicative of past, present, and/or future criminal behavior or acts, and the like).
    Type: Grant
    Filed: September 2, 2016
    Date of Patent: September 3, 2019
    Assignee: CenturyLink Intellectual Property LLC
    Inventor: Stephen R. Smith
  • Patent number: 10397400
    Abstract: An electronic call assistant based on a callee-status and a caller-status, comprises one or more sensors, a memory, and a circuitry. The memory in the first electronic device may be configured to store a plurality of applications. The circuitry in the first electronic device is configured to determine an identity of a caller of a voice call received by the first electronic device from a second electronic device. A current callee-status of a callee associated with the first electronic device, is detected. The circuitry is configured to extract a text query from a speech signal in the received voice call. The circuitry is further configured to communicate a custom audio response to the second electronic device based on the extracted text query, the determined identity of the caller, current callee-status of the callee, and the level of access associated with the determined identity.
    Type: Grant
    Filed: November 3, 2017
    Date of Patent: August 27, 2019
    Assignee: SONY CORPORATION
    Inventors: Rashmi Gupta, Avneet Singh
  • Patent number: 10375237
    Abstract: A system for data recording across a network includes a session border controller connecting incoming data from the network to an endpoint recorder. A load balancer is connected to the network between the session border controller and the endpoint and receives the incoming data from the session border controller, wherein the load balancer comprises computer memory and a processor configured to parse the incoming data into video data and audio data according to identification protocols accessible by the processor from the computer memory. A recording apparatus includes recording memory that receives the incoming data from the load balancer, stores a duplicate version of the incoming data in the recording memory, and connects the incoming data to the endpoint.
    Type: Grant
    Filed: September 12, 2017
    Date of Patent: August 6, 2019
    Assignee: VERINT AMERICAS INC.
    Inventors: Jamie Richard Williams, Marc Calahan, Robert Barnes, Murali Nareddy
  • Patent number: 10375465
    Abstract: A computer-program product embodied in a non-transitory computer readable medium that is programmed to communicate with a listener of headphones is provided. The computer-program product includes instructions to receive ambient noise indicative of external noise to a listener's headphone and to extract a speech component from the ambient noise. The computer-program product further includes instructions to derive an intent from the speech component of the ambient noise and compare the intent to at least one user defined preference. The computer-program product further including instructions to transmit an alert to notify a listener that the intent of the speech component matches the at least one user defined preference.
    Type: Grant
    Filed: September 14, 2016
    Date of Patent: August 6, 2019
    Assignee: Harman International Industries, Inc.
    Inventor: Pratyush Sahay
  • Patent number: 10367545
    Abstract: The present application relates to an adaptive filter using manageable resource sharing and a method of operating the adaptive filter. The adaptive filter comprises a cluster controller configured for allocating each of several computational blocks to one of several clusters and a routing controller for configuring the routing of tapped delay signals by a routing logic to the respective cluster in accordance with an allocation of the tapped delay signals to the clusters. Each of computational blocks is configured for adjusting one filter coefficient, ci(n), in one cycle of an iterative procedure according to an adaptive convergence algorithm. The number of computational blocks is less than an order of the adaptive filter.
    Type: Grant
    Filed: September 11, 2017
    Date of Patent: July 30, 2019
    Assignee: NXP B.V.
    Inventor: Sujan Pandey
  • Patent number: 10367855
    Abstract: An example method includes providing third party access to listen to a call and the ability to inject audio into an isolated audio portion of the call by using a switch controller within a mobile virtual network operator (MVNO) platform. The switch controller can to separate a call into multiple audio portions. The example method can further include collecting and warehousing call metadata and providing access to isolated audio portions via an external database, web object, API, etc.
    Type: Grant
    Filed: January 26, 2016
    Date of Patent: July 30, 2019
    Assignee: TEVNOS LLC
    Inventor: Stuart Alexander Jacobson
  • Patent number: 10367939
    Abstract: The present system and method allow a customer service agent to preview an audio file of a customer's interaction with an interactive voice response (IVR) system before taking the call. While customer voice commands are typically used to navigate through an IVR system to reach an appropriate agent, the present system and method record the customer's voice commands in response to IVR prompts as an audio file and provide them to the agent before she or he takes the call. The agent may play the audio file on a customer engagement center desktop.
    Type: Grant
    Filed: May 11, 2018
    Date of Patent: July 30, 2019
    Assignee: Verint Americas Inc.
    Inventor: Neil Eades
  • Patent number: 10363765
    Abstract: The present application relates to an adaptive filter using resource sharing and a method of operating the adaptive filter. The filter comprises at least one computational block, a monitoring block and an offset calculation block. The computational block is configured for adjusting a filter coefficient, ci(n), in an iterative procedure according to an adaptive convergence algorithm. The monitoring block is configured for monitoring the development of the determined filter coefficient, ci(n), during the performing of the iterative procedure. The offset calculation block is configured for determining an offset, Offi, based on a monitored change of the filter coefficient, ci(n), each first time period, T1, and for outputting the determined offset, Offi, to the computational block if the determined filter coefficient, ci(n), has not reached the steady state. The computational block is configured to accept the determined offset, Offi, and to inject the determined offset, Offi, into the iterative procedure.
    Type: Grant
    Filed: September 12, 2017
    Date of Patent: July 30, 2019
    Assignee: NXP B.V.
    Inventor: Sujan Pandey
  • Patent number: 10360891
    Abstract: A noise and vibration measurement arrangement, system, and method are disclosed. The arrangement is configured to operate with an active road noise control system. The arrangement includes an energy harvester, an acceleration sensor, a signal processor, and a signal transmitter. The energy harvester obtains electrical energy from an ambient energy source. The acceleration sensor is configured to generate a sense signal. The signal processor is configured to provide a processed sense signal. The signal processor includes a normal mode of operation and an energy saving mode of operation. The signal transmitter includes a normal mode of operation and an energy saving mode. The energy controller evaluates the electrical energy from the energy harvester to operate in the energy saving mode when the electrical energy is below a predetermined energy level and to operate in the normal mode when the electrical energy is above the predetermined energy level.
    Type: Grant
    Filed: September 15, 2016
    Date of Patent: July 23, 2019
    Assignee: HARMAN BECKER AUTOMOTIVE SYSTEMS GMBH
    Inventors: Markus Christoph, Gerhard Pfaffinger, Nikos Zafeiropoulos