Abstract: A network-displaced direct storage architecture transports storage commands over a network interface. In one implementation, the architecture maps, at hosts, block storage commands to remote direct memory access operations (e.g., over converged Ethernet). The mapped operations are communicated across the network to a network storage appliance. At the network storage appliance, network termination receives the mapped commands, extracts the operation and data, and passes the operation and data to a storage device that implements the operation on a memory.

Abstract: A system which comprises a series of native applications, suited to run on mobile devices, and a series of web-based applications for which functionality and processing are optimized. The native applications and the web-based applications are coordinated to optimize processes of acquiring, storing and disseminating data for speed, integrity and security.

Abstract: A computer system for classifying one or more servers by server type in a networked computing system to institute server-type based monitoring and or maintenance of the networked computing system. The computer system includes a processor, a memory, a data receiver, a server signature generator, and a server-type tagging service. The data receiver collects server performance data for a first server over a time interval. The server signature generator determines a signature of the first server based on the collected server performance data. The server-type tagging service compares the signature of the first server to a signature of a second server of known server type, determines a similarity of the signature of the first server to the signature of the second server, and, based on the similarity, classifies the first server as being of the same server type as the second server.

Abstract: A customer support technique for an electronic system includes operating a computerized apparatus to conduct a video chat with a remote customer support device. During the course of the video chat, the computerized apparatus simultaneously exchanges information pertaining to the electronic system. The computerized apparatus collects diagnostic information from the electronic system, transmits the diagnostic information to the customer support device, and receives remedial information back from the customer support device, all while the video chat continues to proceed without interruption. The improved technique thus provides a near-hands-on support experience from a remote customer support agent regardless of the customer support agent's physical location.

Abstract: Various systems and methods of self-configuring networked media hub devices with failover recovery of peers are disclosed. For example, a media hub device may be configured in an “out-of-the-box” solution in which the media hub, upon startup, obtains configuration data from a remote device. Peer media hub devices may be connected to one another via a local network and may each be self-configured in the same manner. Each media hub device may monitor other media hub devices on the local network. Based on such monitoring, each media hub device may detect that one of the media hub devices is offline and a new media hub device is online. One or more of the online media hub devices may automatically configure the new media hub device using the offline media hub device's configuration data, thereby configuring the new media hub device to replace the offline media hub device.

Abstract: A method for processing email is disclosed. The method includes receiving a first email via an email system and storing the first email in a database system communicatively coupled to the email system. The first email is assigned to a first one of a plurality of email queues, each of the plurality of email queues associated with at least one designated user-recipient, the designated user-recipient having a skill set suitable for processing emails within the associated email queue. The first email is subsequently assigned to a second one of the plurality of email queues and an email history of the first email is displayed, the email history describing sequential assignments of the first email to the plurality of email queues and including historical data in a chronological order.

Abstract: This disclosure relates to systems, methods, and computer readable media for performing multi-format, multi-protocol message threading in a way that is most beneficial for the individual user. Users desire a system that will provide for ease of message threading by “stitching” together related communications in a manner that is seamless from the user's perspective. Such stitching together of communications across multiple formats and protocols may occur, e.g., by: 1) direct user action in a centralized communications application (e.g., by a user clicking ‘Reply’ on a particular message); 2) using semantic matching (or other search-style message association techniques); 3) element-matching (e.g., matching on subject lines or senders/recipients/similar quoted text, etc.); and 4) “state-matching” (e.g., associating messages if they are specifically tagged as being related to another message, sender, etc. by a third-party service, e.g., a webmail provider or Instant Messaging (IM) service).

Abstract: A communication system is configurable to operate in either a transparent mode or a data streaming mode. In the transparent mode data is transferred to a data requesting component from a data source using a request-response protocol. In the data streaming mode a second data transfer component is configured to obtain data from the data source component via a third data link, and to transfer the data to a first data transfer component via a second data link, which has a relatively higher latency, without using the request-response protocol. The first data transfer component is configured to store the transferred data and to transfer the stored data to the data requesting component via the first data link upon receiving a request for the stored data from the data requesting component.

Abstract: A system to automatically gather attribute data about elements such as networks, network interface cards, operating systems, device types, installed software, processes in execution, financial data, etc. in an organization or a designated subset of the organization. Fingerprint files are used, each fingerprint file corresponding to an element of a specific type and each containing a list of attributes that will be found if that element exists in the system. Each fingerprint contains or points to one or more collection instructions which control a data collector process to attempt to gather attribute data. Each fingerprint contains or points to rules that are used to analyze the attribute data gathered to calculate the probability that the element exists. The rules can be fired sequentially, in if-then-else fashion or can be incorporated in a script in loops and with mathematical manipulations, tests and branching for more sophisticated analysis.

Abstract: Briefly, embodiments of systems and/or method of communicating digital content via a network, such as a computing and/or communications network, are described.

Abstract: Systems and methods of content sharing on a display are provided by establishing connections between a receiver, moderator client device and a plurality of member client devices via a local network that includes at most one node in the communication pathway between any two endpoints in the network, such as a display and one of the plurality of member client devices. The moderator client device transmits a request to promote a first one of the plurality of member client devices to the receiver, which then receives and transmits to the display content from the first one of the plurality of member client devices.

Abstract: A method of allocating cloud resources. A user interface can be presented to a user. The user interface can be configured to receive a user selection of a change of context for at least one of a plurality of workloads allocated to at least one cloud. Responsive to receiving the user selection of the change of context for the workload, via a processor, a service level agreement applicable to the workload can be dynamically changed from a first service level agreement to a second service level agreement, while the workload remains in an available state.

Abstract: Embodiments of the invention are concerned with facilitating service provision between software applications. In embodiments of the invention, a first user terminal includes an application which causes the first user terminal to delegate execution of a first service to a different application. In response to determining that the first service is to be executed on behalf of the first service, a request message is sent to a data store including an identifier of the first service. The data store comprising entries indicating applications held on one or more user terminals, and indicating one or more services that may be executed, on request, by a corresponding application. The first user terminal receives a response message from the data store identifying one or more applications to which execution of the first service may be delegated.

Abstract: Aspects generate recommendations in response to messaging content, wherein processors are configured to identify keywords within text content extracted from a received message that are assigned to a topic leaf node within an event taxonomy and a root event node from which the topic leaf node depends; identify a plurality of recommendation items that each match a type of event of the root event node and are linked to the topic node of the identified keyword; determine, for each of the recommendation items, a sender sentiment value as a function of a preference of the sender, and a recipient sentiment value as a function of a preference of the recipient; and present to the sender and the recipient as an event recommendation a subset of the recommendation items that each satisfy a sentiment threshold for the sender sentiment value and the recipient sentiment value.

Abstract: Aspects of the present disclosure describe systems and corresponding methods for storing and/or redistributing data within a network. In various aspects, data and/or sets of data stored in a database, data store, or other type of database storage system may be pulled, pushed, distributed, redistributed, or otherwise positioned at one or more data caches and/or servers strategically located across an enterprise network, a content delivery network (“CDN”), etc., and may be accessible over such networks, other networks, and/or the Internet.

Abstract: A computer-executable method, system, and computer program product for managing a cloud computing resource in communication with a data storage system, the computer-executable method, system, and computer program product comprising receiving configuration information at the data storage system related to a host application; determining an optimized configuration for the host application; and creating an implementation of the optimized configuration based on one or more resources enabled to be accessed by the data storage system.

Abstract: A system includes a transmitting agent configured to select a transport mechanism for transmitting a data item, and a receiving agent configured to select one or more data repositories and a storage process for storing the data item. One storage process includes storing the data item temporarily in the second data repository, and subsequently transferring the data item from the second data repository into the first data repository. Another storage process includes storing the data item into a first data repository without temporarily storing the data item in the second data repository.

Abstract: Methods and apparatuses are described for automatic validation of applications on synchronized mobile devices. A server receives a command associated with a mobile application and a first image file corresponding to a current view of the application from a client computing device. The server transmits the command to a plurality of mobile devices coupled to the server. Each mobile device accesses the application and performs the command against the application. The server receives a second image file from each mobile device that corresponds to a current view of the mobile application on the mobile device. The server extracts a first set of text segments from predefined areas of the first image file and second sets of text segments from predefined areas of each second image file. The server compares the first set and each second set to determine whether a difference exists between the first set and each second set.

Abstract: A social networking system allows a user to create an event in the social networking system while viewing a web page from a third-party website from a domain different than the social networking system. A widget or other social plug-in is included in the web page, and user interaction with the widget communicates information from the web page to the social networking system. An event object is created in the social networking system from the information from the web page. The social networking system may perform various actions to increase user interaction with the created event object, such as identifying additional users to invite the event or identifying users attending the event to other users.

Abstract: Embodiments of the invention may improve the performance of multi-processor systems in processing information received via a network. For example, some embodiments may enable configuration of a system such that information received can be distributed among multiple processors for efficient processing. A user may select from among multiple configuration options, each configuration option being associated with a particular mode of processing information received. By selecting a configuration option, the user may specify how received information is processed to capitalize on the system's characteristics, such as by aligning processors on the system with certain NICs. As such, the processor(s) aligned with a NIC may perform networking-related tasks associated with information received by that NIC. If initial alignment causes one or more processors to become over-burdened, processing tasks may be dynamically re-distributed to other processors.