Abstract: According to an embodiment of the disclosure, a toll-free telecommunications validation system determines a confidence value that an incoming phone call to an enterprises' toll-free number is originating from the station it purports to be, i.e.

Abstract: An audio/video (A/V) recording and communication doorbell, including a camera, a speaker, a microphone, a power manager, a battery, an AC/DC rectifier, and a DC/DC converter. The doorbell is configured for connection to an external AC power source through the AC/DC rectifier and the DC/DC converter. The power manager is configured to draw power, up to a threshold power, from the AC power source and to draw supplemental power from the battery such that the power drawn from the AC power source never exceeds the threshold power. The present A/V recording and communication doorbell can thus be connected to an existing household AC power supply and an existing doorbell signaling device without causing inadvertent sounding of the signaling device.

Abstract: A transmission terminal transmits video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus. The transmission terminal includes a storage unit that stores relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data; a receive unit that receives the display data from an external input apparatus connected to the transmission terminal; and a transmitting unit that transmits the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit.

Abstract: A process for managing a formation of intelligent electronically-embedded intelligent shields includes first receiving, from a plurality of primary officer and intelligent shield pairs, first location information and pressure information measured at a pressure sensor coupled to the intelligent shield and indicative of a pressure being applied to a front and/or rear face of the intelligent shield. The received pressure information is then compared to a threshold pressure value to identify those shields exceeding the threshold. Then a particular secondary support officer is identified for aiding the particular primary officer, after which either a redeployment message is transmitted to the particular secondary support officer or an indication instruction is transmitted to the intelligent shield in the particular primary officer and intelligent shield pair.

Abstract: A head-mounted wearable device (HMWD) with a form factor of eyeglasses incorporates a compact audio module with transducers that may be operated as an acoustic dipole or acoustic quadrupole. The audio module provides ducts that convey sound with a particular phase from a transducer to particular output ports. The phase of sound emitted from a first output port is opposite to the phase of sound emitted from a second output port. The audio module may include a pair of transducers, enabling operation as an acoustic dipole or quadrupole. The ducts are integrated into elements of the structure of the audio module, minimizing the overall size of the audio module.

Abstract: A method, a computer program product, and a computer system assign an operator to service an incident. The method includes determining a type of incident. The method includes determining a command group based on the type of incident according to a first mapping. The first mapping is indicative of a mapping between the command group and the type of incident based on historical resolutions of historical incidents. The command group includes at least one command used in resolving the type of incident for a historical incident. The method includes determining an operator who has used the command group according to a second mapping. The second mapping is indicative of a mapping between the command group and the operator based on historical resolutions of historical incidents. The operator has used at least one command in the command group. The method includes assigning the operator to the incident.

Abstract: The invention provides an interrogator for obtaining information associated with a caller identification, such as a telephone number, transmitted within an incoming telephone call including: a receiving device configured to receive the incoming telephone call and to extract the caller identification from the incoming telephone call; an interrogating device configured to receive the extracted caller identification from the receiving device and to interrogate information associated with the caller identification from an external data base, which is configured to operate independently from the user voice communication device for which the incoming telephone call is intended for; and a forwarding device configured to receive and to forward the interrogated information.

Abstract: A communication terminal for displaying a predetermined-area image, which is an image of a part of a whole image, includes circuitry. The circuitry receives first predetermined information specifying a first predetermined area, the first predetermined information being transmitted from another communication terminal displaying a first predetermined-area image, which is an image of the first predetermined-area. The circuitry calculates a position of the first predetermined area with respect to a second predetermined area, based on the first predetermined information received and second predetermined information specifying the second predetermined area, the second predetermined area being an area of a second predetermined-area image being displayed by the communication terminal.

Abstract: A telecommunications system for selectively connecting originator nodes to recipient nodes includes an account database with one or more accounts each associated with corresponding ones of the originator nodes and the recipient nodes. There is a contacts database with recipient contact lists each associated with a specific one of the accounts of the recipient nodes. A transaction processor is receptive to an incoming telecommunications initiation request, which includes a recipient node identifier and a nano-transaction payment submission defined at least by a payment amount. The transaction processor responsively directs the establishment of the telecommunications link between the one of the originator nodes and the one of the recipient nodes upon receipt of the telecommunications initiation request. The nano-transaction payment submission is settled based at least in part upon an active duration of the telecommunications link.

Abstract: A communication server and accompanying communication devices allow near instantaneous communication between users of the communication devices. A communication device may be configured with multiple channels, where each channel is assigned a corresponding communication device. As the communication devices are registered with the communication server, each communication device has knowledge of other registered communication devices. Thus, communication devices may communicate nearly instantaneously with each other. Furthermore, as the communication device is equipped with multiple channels, a single communication device may host a conference call with other communication devices. In addition, communication device may include multiple buttons to control the communication device, and indicator lights to indicate the status of calls with other communication devices.

Abstract: Various embodiments are directed to an audio system. The audio system may include a first audio device that includes a casing that houses a speaker and an internal waveguide. The internal waveguide may be configured to direct sound from the speaker to ambient air outside the casing. In some embodiments, the casing of the first audio device may be configured such that, when the first audio device physically engages or is otherwise coupled to a surface of an object (e.g., when the casing is placed on a surface of a table), an external surface of the casing forms, in conjunction with the surface of the object, an extended waveguide. The extended waveguide may be longer than the internal waveguide, which may provide several benefits to the operation of the first audio device versus when the first audio device is not coupled to the surface of the object.

Abstract: An electro-acoustic transducer with a diaphragm with a front side and a rear side, the diaphragm configured to radiate front side acoustic radiation from its front side and rear side acoustic radiation from its rear side. There is a magnet, and a magnetic circuit that defines a path for magnetic flux of the magnet and comprises a gap, wherein the magnetic circuit comprises a pole piece. A voice coil is located in the magnetic circuit gap and configured to move the diaphragm. A basket is supported by the magnetic circuit. The basket supports the diaphragm. There are first and second openings in the basket. The first and second basket openings are both configured to receive one of the front side acoustic radiation and rear side acoustic radiation. The first opening is spaced from the second opening. The first opening has a greater acoustic resistance than the second opening.

Abstract: Systems and methods are disclosed that can create, using a server, a record on a remote server associating a caller's phone number, a provider phone number, and a target phone number. Using a caller's device, a call can be placed to the provider phone number with the caller's phone number. A cloud telephony provider associated with the provider phone number can forward the call to the target phone number. Platform features available using the provider system can be available during the call.

Abstract: Techniques for authenticating pending communication sessions between user devices are disclosed herein. In an example, a data store performs operations to: store device authentication information for an initiating device specific to a pending communication session between the initiating device and a receiving device, wherein the first authentication information comprises at least a timestamp and identifier for the initiating device; store second authentication information from a service provider of the initiating device; provide the second authentication information to a service provider of the receiving device to authenticate the pending communication session prior to routing the pending communication to the receiving device; and provide the first authentication information to the receiving device to verify authenticity of the pending communication session.

Abstract: A user equipment and method for call filtering is provided. On receipt of an incoming call, the incoming call's telephone number or other caller identifier is determined and then used as a search query in a search engine search. Using natural language processing or text string comparison, text from the search hits is processed by comparing with the stored permitted caller description(s). If a match is found, then a call alert is generated, whereas if not, then the call is blocked.

Abstract: The disclosed techniques enable selective forwarding and blocking of calls directed to an alias phone number based on a whitelist, as well as text message alerts triggered by phone calls from unauthorized originating numbers. More generally, the disclosed techniques enable an enterprise system to store contact phone numbers (i.e., alias phone numbers) for users while avoiding storing and managing personal phone numbers for the user. For example, the enterprise system may forward personal phone numbers to an aliasing server configured to generate alias phone numbers based on the personal phone number. The aliasing server may operate as a “middle man” that receives calls directed to the alias phone number and that forwards the calls to the personal phone number when appropriate. The enterprise system may store and maintain the alias phone numbers in lieu of the personal phone numbers.

Abstract: A system and method for triggering on platform usage can include at a platform, receiving and storing a trigger configuration of an account; operating a platform comprising internally executing a process on behalf of an account and publishing at least one event when executing the process; at the platform, incrementing a counter in response to the at least one event and if the stored trigger configuration species a usage key associated with a category of counted events of the at least one event; monitoring counters in a context of an associated trigger; and processing the trigger upon the counter satisfying condition of an associated trigger.

Abstract: A system for customizing time limits for inmate communications in a correctional facility is disclosed. The system includes a profile subsystem that stores an inmate profile of the inmate and a communication processing subsystem comprising one or more processors configured to receive data of an inmate communication of an inmate, identify a type of communication device of the inmate and a call recipient of the inmate communication based on the data of the inmate communication, retrieve the inmate profile of the inmate form the profile subsystem, identify a plurality of behaviors of the inmate based on the inmate profile, determine a time limit based on at least one of the type of communication device, the call recipient of the inmate communication, and the plurality of behaviors of the inmate, and assign the time limit to the inmate communication of the inmate.

Abstract: Embodiments include a system, method, and computer program product that authenticates a caller using calling party information. In an embodiment, an authentication device receives the call request and associated calling party information that includes a calling party number. The authentication device retrieves parameters associated with the calling party number, where a retrieved parameter is a number of accounts linked to the calling party number. The authentication device determines whether the number of accounts is between one and a threshold value, inclusive, and verifies that the call request originates from a location or a device associated with the calling party number. Based on the verifying and determining, the authentication device generates an authentication result that indicates whether the calling party number is authenticated.

Abstract: A method and system are provided for opportunistically initiating a multimedia call between two or more devices such as smart speakers at a time when users of the respective smart speakers are available to participate in a call. A server system receives an instruction from a first smart speaker associated with a first user to establish a real-time communication session with a second smart speaker. In response to that instruction, the server system monitors availability of both the first user and the second user at their respective smart speakers. On determining that both the first user and the second user are available at the same time, the server system initiates the real-time communication session between the first smart speaker and the second smart speaker.