Patents Examined by Darlene Garcia-Guerra
  • Patent number: 10839406
    Abstract: The disclosed embodiments provide a system for performing A/B testing for search engine optimization (SEO). During operation, the system divides a set of web pages into a control group, an inbound treatment group, an outbound treatment group, and a full treatment group. Next, the system generates a first set of links from the outbound treatment group to the inbound treatment group and a second set of links within the full treatment group. The system then applies an A/B test to pairs of groups selected from the control group, the inbound treatment group, the outbound treatment group, and the full treatment group. Finally, the system outputs a result of the A/B test for use in assessing an effect of the first and second sets of links on search engine results associated with the set of web pages.
    Type: Grant
    Filed: June 28, 2018
    Date of Patent: November 17, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Quan Wang, Huan V. Hoang, Shen Huang, Yongzheng Zhang, Chi-Yi Kuan
  • Patent number: 10832353
    Abstract: Methods, systems, and computer program products for determining intermittent renewable energy penetration limits in a grid are provided herein.
    Type: Grant
    Filed: October 29, 2015
    Date of Patent: November 10, 2020
    Assignees: International Business Machines Corporation, Universiti Brunei Darussalam
    Inventors: Jagabondhu Hazra, Manikandan Padmanaban, Ashish Verma, Mohammad Iskandar Pg Hj Petra, Sathyajith Mathew
  • Patent number: 10832181
    Abstract: A method for managing key performance indicators (KPIs) in an enterprise business having a plurality of business units can be provided. The method can include receiving a target for a general KPI and at least one constraint for a general attribute, wherein the general KPI is an aggregation of KPIs and wherein the general attribute is an aggregation of attributes. The method can further include reading a formula for each of the business units, wherein a formula defines how changes in a KPI are correlated with changes in the unit's attribute. The method can further include calculating for each business unit a separate target for the KPI of the business unit such that: a) the general attribute remains within the at least one constraint and b) the target for the general KPI is attained and sending to each business unit a separate target that was calculated.
    Type: Grant
    Filed: July 28, 2008
    Date of Patent: November 10, 2020
    Assignee: International Business Machines Corporation
    Inventors: Kiet Q. Nguyen, Annapureddy S. Reddy, Shubha S. Tangirala
  • Patent number: 10803102
    Abstract: Techniques for comparing customer records to identify linked customer records are provided. The techniques may include a computer system identifying a pair of customer records and comparing the customer records to determine if the customer records are linked records. The computer system may analyze a first set of data values from first corresponding data fields from the pair of records to determine a first distance between the first set of data values, analyze a second set of data values from second corresponding data fields from the pair of records to determine a second distance between the second set of data values, and combine the first distance and the second distance into a combined distance value which is representative of a distance between the pair of customer records by using a combination function which provides a maximum value cap for the first distance and a weight for the first distance.
    Type: Grant
    Filed: March 14, 2014
    Date of Patent: October 13, 2020
    Assignee: Walmart Apollo, LLC
    Inventors: Andrew Benjamin Ray, Nathaniel Philip Troutman
  • Patent number: 10796320
    Abstract: A method and system for determining a status of a visitor to a physical location and associated with a handheld device using a computer device coupled to a database are provided. The method includes receiving, by the processor, a hello message from a radio associated with one or more handheld devices, capturing a unique identifier of the handheld device from the received hello message, determining visitor geographic information based on the captured unique identifier and a determined signal strength of the hello message, and outputting the visitor information.
    Type: Grant
    Filed: December 23, 2013
    Date of Patent: October 6, 2020
    Assignee: MASTERCARD INTERNATIONAL INCORPORATED
    Inventors: Debashis Ghosh, Randy Shuken, Mary Elizabeth Lesbirel
  • Patent number: 10769649
    Abstract: Techniques for providing real-time multi-channel feedback. For example, a system comprises a platform including a feedback management component comprising an analytics engine capable of analyzing feedback from a plurality of users, wherein the analyzing comprises gathering data from the plurality of users, processing the data to derive at least one trend from the data, and formatting a presentation of the data to enumerate the at least one trend. The system further comprises a portal component capable of transmitting the feedback, including results of the analyzing comprising the presentation of the data, to at least one of a business unit and an experiential unit in real-time, and a channel management component capable of managing the feedback from each of a plurality of interfaces through which the plurality of users provide the data.
    Type: Grant
    Filed: December 24, 2014
    Date of Patent: September 8, 2020
    Assignee: EMC IP Holding Company LLC
    Inventors: Darshan PrasannaKumar, Vindhya Shanmugam
  • Patent number: 10755210
    Abstract: One embodiment includes a method for monitoring a CIP process previously performed. The method includes accessing CIP process data stored in a CIP library. The CIP process data includes CIP phase data associated with a plurality of CIP phases in the CIP process previously performed, equipment data associated with objects used in the CIP process during one or more of the CIP phases, and consumable data associated with consumables consumed by corresponding equipment in the CIP process. In addition, the method includes displaying at least a portion of the CIP process data, and providing a graphical user interface. The graphical user interface is configured to: organize the CIP process data into at least one of (i) a plurality of CIP phases or (ii) consumable data, and sort equipment data according to one or more of the plurality of corresponding CIP phases or corresponding consumables.
    Type: Grant
    Filed: August 4, 2015
    Date of Patent: August 25, 2020
    Assignee: Ecolab USA Inc.
    Inventors: Joseph P. Curran, Finn Jensen, Jonathan Kingsbury, Paul Schacht, Juli Young, James Krohn
  • Patent number: 10726367
    Abstract: Embodiments are directed towards for managing data models, including resource allocation forecasting. A main data model may be provided. A delta ratio value based on a difference between modified cloned resource values and their corresponding original resource values in the main data model may be provided. Line items from the cloned data model associated with the one or more modified cloned resource values may be provided. Each of the cloned line items may be modified based on the delta ratio value. The modified cloned line items may be stored in the cloned data model. Reports including report information based on the cloned data model may be provided. The report information may indicate changes that were made to one or more other cloned resource values based on the modifications to the one or more cloned resource values.
    Type: Grant
    Filed: December 28, 2015
    Date of Patent: July 28, 2020
    Assignee: Apptio, Inc.
    Inventors: Eric Yves Theriault, Paul Damien McLachlan
  • Patent number: 10685331
    Abstract: A method is provided for recommending a desired func sequence schedule to a user. The method includes obtaining at least one user intention inputted by the user; creating a func sequence including a plurality of funcs for fulfilling the user intention; and determining user preference on scheduling of the plurality of funcs in the func sequence. The method also includes determining a dependency relationship among the plurality of funcs in the func sequence; and determining scheduling constraints to the scheduling of the plurality of funcs in the func sequence. The method further includes, based on the user preference, the dependency relationship, and the scheduling constraints, performing an optimization process to determine a desired schedule for the plurality of funcs in the func sequence to fulfill the user intention; and recommending the func sequence with the desired schedule to the user.
    Type: Grant
    Filed: December 8, 2015
    Date of Patent: June 16, 2020
    Assignee: TCL RESEARCH AMERICA INC.
    Inventors: Bo Song, Lifan Guo, Haohong Wang
  • Patent number: 10664889
    Abstract: A system and method for tracking subject behavior and making object recommendations include a data collection module that captures subject behavior and provides behavioral context for the recommendations; a profiling module that extracts characteristics of subjects and objects from the behavior data; and a recommendation module, which uses the profiles and the behavior context to generate personalized content and which includes a behavioral recommendation module, correlating profiles or uses other unconstrained methods for matching objects to subjects; a business rule module filtering and modifying recommendations by applying application-specific business logic to defined attributes of the objects; and a promotion module modifying the scores from the recommendation module to bias the recommendations towards certain objects based on additional business goals.
    Type: Grant
    Filed: March 31, 2009
    Date of Patent: May 26, 2020
    Assignee: Certona Corporation
    Inventors: Geoffrey J. Hueter, Steven C. Quandt, Christopher J. Bryant
  • Patent number: 10579947
    Abstract: Provided herein is a system and method for determining a service agent start time objective for a customer contact and matching agents and customers based on meeting that objective. The method may include: receiving a customer contact to request service; determining a service completion objective for the customer contact based upon a service-level agreement; determining a handling time limit based on a historical elapsed handling time; and subtracting the handling time limit from the service completion objective, to produce the service agent start time.
    Type: Grant
    Filed: July 8, 2011
    Date of Patent: March 3, 2020
    Assignee: Avaya Inc.
    Inventors: Joylee E. Kohler, Andrew D. Flockhart, Robert C. Steiner
  • Patent number: 10560541
    Abstract: A broker consumer gateway may interface with a service consumer of a computing device consuming at least one service of at least one service provider, including receiving requests for forms, providing the forms, and receiving submitted forms. A service delivery manager may deliver the at least one service. The service delivery manager may include a consumer session manager that creates at least one consumer session to execute at least a portion of the at least one service, a consumer instance manager that creates at least one instance of the at least one service, and a service coordinator configured to coordinate the delivery of the at least one service, based on a coordination model characterizing the at least one service in which the forms are associated with service states of the at least one service and in which transitions between the service states are executed based on the submitted forms.
    Type: Grant
    Filed: May 26, 2010
    Date of Patent: February 11, 2020
    Assignee: SAP SE
    Inventor: Alistair P. Barros
  • Patent number: 10546310
    Abstract: Embodiments of the invention relate generally to systems, methods, and apparatus for assessing consumer perception of business features, such as brands, products, and services. A graphical user interface presents a consumer with a prime associated with the business feature. The graphical user interface presents a target to be sorted by the consumer. An instruction from the consumer is received (via a user input device) to sort the target into a bin presented on the graphical user interface. Consumer response data associated with the instruction from the consumer is generated and, based on the consumer response data, the consumer's perception of the business feature is assessed.
    Type: Grant
    Filed: June 12, 2018
    Date of Patent: January 28, 2020
    Assignee: Sentient Decision Science, Inc.
    Inventors: Aaron Ashley Reid, Clinton Lee Taylor
  • Patent number: 10540616
    Abstract: An online work management system provides a marketplace for multiple job owner and workers. The job owners provide a job description that defines task. The job description may be processed to generate task descriptions that may be published for workers' application. The task descriptions specify the qualification or restrictions for workers to have the task assigned. The online work management system also provides various functions supporting coordination and management of task assignment such as determining the trust level of the user's identity, search the tasks or workers, monitoring the progress of job, managing payment to workers, training and testing the workers, evaluating the review by the job owners, and generation of surveys.
    Type: Grant
    Filed: February 10, 2009
    Date of Patent: January 21, 2020
    Assignee: CLEARSHIFT CORPORATION
    Inventors: Daniel J. Elenbaas, Rajesh Krishnan, Stephen Weyl, Geoffrey Nudd
  • Patent number: 10497011
    Abstract: An ad orchestration server selects and sequences the delivery of ads based on multiple offline and online conditions. The ad orchestration server takes into account messages a user might have seen from the advertiser online which the ad server knows about through its tracking cookie, as well as other data about the user that is obtained using offline and other online methods.
    Type: Grant
    Filed: March 15, 2012
    Date of Patent: December 3, 2019
    Assignee: RESPONSYS, INC.
    Inventors: John Daniel Berkley, Scott Evan Jones, Deepali Tamhane, Mikael Rudolfson
  • Patent number: 10430815
    Abstract: An online survey platform and process for routing respondents who are attempting to take a survey from a mobile device to mobile-friendly surveys, thereby increasing the overall efficiency of the survey platform. A survey platform embodying features of the present invention comprises a plurality of online surveys hosted on the survey platform. When a respondent enters the survey platform for the purpose of taking an online survey, the survey platform will access the respondent's device information and prepare a list of available surveys. The survey platform will then determine whether the survey's mobile conversion delta meets the panel supplier's threshold requirements and, if so, route the respondent to one of the qualified surveys.
    Type: Grant
    Filed: October 14, 2014
    Date of Patent: October 1, 2019
    Assignee: Lucid Holdings, LLC
    Inventors: Patrick B. Comer, Vignesh Krishnan
  • Patent number: 10395215
    Abstract: Provided are techniques for summarizing statistical results. Multiple sets of statistical results are received, wherein each of the sets of statistical results are ordered according to interestingness. Insights are generated based on the multiple sets of statistical results. Relationships between the generated insights are identified. An executive summary is generated with a set of findings based on the identified relationships. An interactive visualization is provided with the generated insights based on the executive summary.
    Type: Grant
    Filed: October 19, 2012
    Date of Patent: August 27, 2019
    Assignee: International Business Machines Corporation
    Inventors: Daniel J. Rope, Jing-Yun Shyr, Margaret J. Vais, Michael D. Woods
  • Patent number: 10360527
    Abstract: A computing system initializes a first frontier to be a root of a multi-dimensional hierarchical data structure representing an entity. The system acquires first data corresponding to the first frontier. The system performs modeling on the first data to obtain a first model and a corresponding first statistic. The system expands a dimension of the first frontier. The system gathers second data corresponding to the expanded frontier. The system applies the data modeling on the second data to obtain a second model and a corresponding second statistic. The system compares the first statistic of the first model and the second statistic of the second model. The system sets the second model to be the first model in response to determining that the second model statistic is better than the first model statistic. The system outputs the first model.
    Type: Grant
    Filed: November 10, 2010
    Date of Patent: July 23, 2019
    Assignee: International Business Machines Corporation
    Inventors: Naoki Abe, Jing Fu, Michael G. Gemmell, Shubir Kapoor, Floyd S. Kelly, David M. Loehr, Aurelie C. Lozano, Shilpa N. Mahatma, Bonnie K. Ray
  • Patent number: 10339485
    Abstract: Techniques, an apparatus and computer program product for generating test cases for covering enterprise rules and predicates are disclosed by receiving data associated with at least one of a business requirement and a business scenario as input, wherein the data comprise at least one of a set of predefined rules; based on the data, generating at least one or more test cases as output without any human intervention, wherein the output comprises a test script for the business requirement or the business scenario, and wherein the data associated with the at least one of a business requirement and a business scenario comprise at least one of a business rule, business requirement and predicate, the data associated with the at least one of business requirement and business scenario are stored as a linked graph in a repository, and wherein each node of the linked graph is mapped to previously stored data in the repository, wherein the repository comprises either one of a structured or unstructured data, and the data
    Type: Grant
    Filed: December 14, 2012
    Date of Patent: July 2, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Satish Chandra, Kommineni Vasanta Lakshmi, Nishant Sinha, Saurabh Sinha, Suresh Thummalapenta, Anand Krishna Vaishampayan
  • Patent number: 10269024
    Abstract: Embodiments of the invention can provide systems and methods for identifying and measuring trends in consumer content demand within a vertical network of websites and related content. In one embodiment, a method can include receiving content from webpages in at least one vertical; receiving data associated with a plurality of selected keywords associated with the at least one vertical, wherein one or more associations between at least a portion of the plurality of selected keywords can be generated; receiving session data associated with a plurality of consumers accessing content in webpages in the at least one vertical; determining third party data associated with the plurality of consumers accessing at least a portion of webpages comprising at least one of the selected keywords; and aggregating, based at least in part on the third party data, session data associated with visits to the webpages comprising at least one of the selected keywords.
    Type: Grant
    Filed: February 9, 2009
    Date of Patent: April 23, 2019
    Assignee: Outbrain Inc.
    Inventors: Paul Edward Kaib, Brent Allen Walker, Joshua Michael Hofmann, Gregg Freishtat