Abstract: A multi-participant teleconferencing system includes a telecommunication manager that is configured to establish telecommunication connections with participants by instructing and initiating one or more telecommunication devices (e.g., media gateway devices, email servers, web servers, multipoint control units, etc.). Participants can be enabled to provide personal preferences to the telecommunication manager. The personal preferences and other participant information can be stored on one or more storage devices as participant records. The participant records preferably include preferred forms of telecommunication for the participants. Each preferred form of telecommunication can include an indication of a preferred type of telecommunication device and/or an indication of a preferred telecommunication technology. The telecommunication manager can utilize the preferred forms of telecommunication stored on the one or more storage devices to schedule, manage, and initiate multi-participant telecommunication.

Abstract: A speaker displaying method displaying who is a speaker while many users are performing a videophone call and a videophone terminal implementing the same are provided. The method includes detecting voice characteristic information of other characters when a videophone call starts so as to match the characteristic information with character images of a received image in a one-to-one correspondence, detecting voice characteristic information from a voice received after the matching, and displaying a character image matching the detected voice characteristic information distinguished from other character images.

Abstract: A method, computer program product, and system provide real time, two way audio-video conversation between mobile computing devices. Low latency is achieved by splitting the audio and video data streams from a given audio-video conversation using two different transport protocols to send the separate streams over a network, and re-syncing them at the other end. The transmission for each stream is tuned based on feedback data indicating available bandwidth of the network or other mobile computing device. A server offloads processing requirements that would otherwise be handled by the mobile computing device. The two way conversation can be externally observed by web-based users. The system functions over a disparate set of mobile computing device endpoints and web-based endpoints, and over different wireless carrier network infrastructures.

Abstract: A computing device may include a video input interface and video output interface to allow insertion into a video system. The device may be configured to perform passthrough operation on the incoming video, allowing the incoming signal to appear at the output interface. When overlay video operations are desired, the device may resize the incoming video, generate one or more additional overlays, and generate a modified version of the incoming video signal, where the modified version contains the one or more additional overlays along with (if desired) the original video. The device may have data network connections, and can thereby serve as an easy way, for example, to upgrade an existing video system with network and/or interactive features.

Abstract: The experience of a user of a computing device for tasks such as videoconferencing and video chat can be improved by integrating a camera in a display screen of the computing device, which can enable the user to appear to be looking at the camera (and thus other users on the video session) while still looking at the display screen. The camera can be configured to look in between and/or through pixel elements of the display screen. In at least some embodiments the camera can be synchronized with the duty cycle of the display screen to capture image information between duty cycles of the display screen, such that the light from the display does not saturate the camera. Microlens arrays, diffractive lenses, and other such elements can be used to capture the light available through the display screen.

Abstract: A method of selecting a distribution list for a voice mail message. The steps include identifying a group of recipients with whom to share the voice mail message, creating a user profile which includes voice mail preferences of a subscriber and the group of recipients, the preferences including an indication as whether to share the voice mail message with the group of recipients and distributing the voice mail message based on the preferences.

Abstract: A contact center dialing a telephone number to a destination party, such as a debtor, may discover that the number is subject to a prohibition of being autodialed. In other embodiments, a number that was subject to the prohibition of being autodialed is now discovered to no longer be subject to such prohibition. Various mechanisms may be defined to indicate how such a prohibition associated with the number may be indicated in a dialing list and how various contact center architectures may be used to process the dialing list. In one embodiment, separate sub-systems are used to dial separate dialing lists based on whether the number is to be manually dialed or dialed using an autodialer. In another embodiment, another architecture is used to process an integrated dialing list to determine whether a number is to be manually dialed or autodialed.

Abstract: A new approach is proposed that contemplates systems and methods to support the operation of a Virtual Media Room or Virtual Meeting Room (VMR), wherein each VMR can accept from a plurality of participants at different geographic locations a variety of video conferencing feeds from video conference endpoints that can be either proprietary or standards-based and enable a multi-party video conferencing session among the plurality of participants. Each single VMR can be implemented across an infrastructure of globally distributed set of servers/media processing nodes co-located in Points of Presence (POPs) for Internet access. Each VMR also gives its users a rich set of conferencing and collaboration interaction hitherto not experienced by video conferencing users.

Abstract: A method of managing visual voice mail in a multi-screen environment. The method includes receiving voice mail messages in a server, creating a state machine for each message, pushing a visual voice mail notification to at least three devices, receiving an action command from one of the three devices and updating the state machine responsive to the receiving step.

Abstract: A method for switching shared content in a video conference includes determining a status of the video conference when a switch event is triggered. If the status is a video status, sharable content of the sharing terminal are detected, and whether the sharing terminal has at least one sharable content is determined. If so, one of at least one sharable content is shared with at least one remote terminal. If not, the status keeps being in the video status. If the status is a sharing status and the sharing terminal shares a content having a first index number, sharable content of the sharing terminal are detected, and whether the sharing terminal has a first sharable content having an index number larger than the first index number is determined. If so, sharing the first sharable content with at least one remote terminal by the sharing terminal.

Abstract: An approach for providing virtual conferencing is described. A virtual conference platform receives, in real-time, images representing users of the respective mobile devices, selects a virtual environment among a plurality of virtual environments, and integrates the images into the selected virtual environment.

Abstract: Techniques are provided for dynamically adapting the view from a conference endpoint that includes a presentation apparatus, such as a whiteboard. A first signal is received that includes a video signal derived from a video camera that is viewing a room during a conference session in which a person is presenting information on a presentation apparatus. During the video conference, switching is performed between the first signal and a second signal representing content being displayed on the presentation apparatus during the conference session for output and transmission to other conference endpoints of the conference session. The determination as to whether to supply the first signal (for a normal view of the conference room) or the second signal may be based on a position determination of the presenter or may be instead be based on an external view selection command received from another conference endpoint participating in the conference session.

Abstract: Multicast media notifications are provided when unicast media encoders are unavailable to serve endpoints that send a communication session request to a call control device. When the call control device receives a communication session request from an endpoint, a determination is made as to whether any one of a plurality of unicast media encoders is available for the communication session request. When it is determined that none of the plurality of unicast media encoders is available, the endpoint is connected to a multicast media encoder that presents a multicast media notification to the endpoint.

Abstract: In accordance with the present invention, there is provided a remote video conferencing system which is specifically suited for use in a medical environment. The video conferencing system comprises an elongate, primary support structure such as a pole which is outfitted with castors or similar structures to allow for the selective positioning thereof in any prescribed location within an operating room. Attached to an upper region of the pole is at least one remote controlled video camera which preferably includes a laser pointer operatively coupled thereto. During a surgical procedure, the remotely located manufacturer's representative or other medical professional is able to use the internet to remotely control the video camera, and hence the laser pointer coupled thereto.

Abstract: An information processing apparatus according to an embodiment of the present technology includes a generation unit and a first transmission unit. The generation unit generates parameter information that shows states of a user. The first transmission unit transmits the generated parameter information through a network to an information processing apparatus of a communication partner capable of generating an image that reflects the state of the user on the basis of the parameter information.

Abstract: A system and method for receiving sound from a teleconference host at a teleconference phone is disclosed. The method comprises identifying a person to act as the teleconference host. A location of the identified teleconference host relative to the teleconference phone is determined. A plurality of microphones on the conference phone are configured as a beamforming receiver to receive an audio signal from the location of the teleconference host. Selected microphones from the plurality of microphones are biased to receive sound from the direction of the teleconference host relative to sound received from other directions.

Abstract: A method that incorporates teachings of the subject disclosure may include, for example, utilizing a system including at least one processor for determining a video modification plan for a received video stream of a video call session according to the at least one party associated with the video call session, modifying, by the system, a plurality of background images of the received video stream according to the video modification plan to generate a plurality of modified background images, and generating, by the system, a modified video stream according to the plurality of modified background images. Other embodiments are disclosed.

Abstract: The disclosed embodiments include a system and method for initiating a video phone call using a standard phone device. For instance, in one embodiment, a method for initiating a video phone call from a first party to a second party is disclosed. The method includes receiving a call from the first party. The call is initiated using a standard phone device. The method determines whether the call is a voice call or a call request to initiate a video call. In response to a determination that the call is a call request to initiate a video call, the method terminates the call, initiates a call to a video phone device of the first party and also a communication device of the second party. The method establishes a communication session between the video phone device of the first party and the communication device of the second party.

Abstract: Quick Response barcodes (“QR Codes”) are used for videoconferencing between a peripheral device and a videoconferencing system, which can include a conferencing server and/or a videoconferencing unit. Conferencing related QR codes are embedded within video frames and are identified by either a peripheral device or a videoconferencing unit. Once identified, the device or unit acts according to the information provided by the QR code. The QR codes enables the peripheral device, videoconferencing unit, and conferencing server to operation in conjunction with one another even though one or more of the device may not share a compatible operation platform that would allow for direct communication of requests and responses.

Abstract: A call center having agent stations comprising telephones connected to computer stations by a Telephone Application Programming Interface (TAPI)-compliant bridge has data pertaining to callers stored in a database on a local area network (LAN) to which the computer stations are also connected. Origination data for incoming calls, both conventional calls to the telephones and computer-simulated calls to the computer platforms, is used as a key to extract data pertaining to calls from the database for display on video display units (VDUs) of the computer workstations where the calls are terminated. In some cases, data is only extracted and displayed for calls from previously listed origination points.