Abstract: A sub-network device and a method of communicating using a sub-network, interconnect device and a network as a backbone within a communications system includes receiving a request for information at the interconnect device from a wireless communications device to communicate with the interconnect device, the interconnect device interconnects the wireless communications device to the sub-network, transmitting the request for information from the wireless communications device to the network, the network including terrestrial communications and being connected to a public safety agency network, receiving the requested information at the sub-network from the public safety agency network over the network in response to the transmitted request for information and transmitting the requested information back to the wireless communications device through the interconnect device.

Abstract: A method, and corresponding system, for managing a service delivery network. The method includes steps to add a service to the network including receiving a request for a new service, such as a service provided by a service application. The request is processed to identify resources within the service delivery network for providing the new service including a host for running the service application. A container is provided on the host and is configured to encapsulate the service application. The method continues with establishing membership of the container in a virtual local access network, which includes configuring the container for data packet communications utilizing VLAN tagging.

Abstract: A method includes receiving a media signal at an interface device in communication with and disposed between an Internet Protocol private branch exchange (IP-PBX) and a first endpoint. The media signal is associated with the first endpoint and is associated with a session established between the first endpoint and a second endpoint within a session over internet protocol network. The session is established at least in part by the IP-PBX based on a session control signal received at the interface device from the first endpoint and sent from the interface device to the IP-PBX. The method also includes modifying the media signal at the interface device based on a per-device service associated with at least one of the first endpoint or the second endpoint.

Abstract: A dynamic service application is stored and executed on a mobile or wireless communication device (e.g., a cellular telephone) to enable it to be programmed without specialized hardware, software, and other proprietary information. For example, dynamic service application programs or scripts may be entered directly by a user or may be received as a wireless or radiated digital message transmission. The dynamic service application executes the dynamic service application script, which is of a format to accommodate wireless or radiated transmission and storage on the device. The dynamic service application script may be written directly by a user on a computer or a mobile communication device or may be written with the aid of scripting “wizard” software that runs on a computer and guides the writing of script without the user having to work directly with the dynamic service application script.

Abstract: A system including a first network configured to receive IP device data from an IP device and to provide one or more IP addresses of the IP device based on the IP device data; a second network comprising: a second network location database configured to store physical location information, and a second network location server configured to receive the one or more IP addresses of the IP device from the first network, and query the second network location database to determine physical location information of the IP device based on the one or more IP addresses.

Abstract: A technique for estimating the upstream bandwidth for a modem is provided. Various-sized packets are sent on roundtrip journeys through the modem. The roundtrip times for the various-sized packets are compared to provide an estimate of the modem's upstream bandwidth. Alternatively, a block file may be transmitted through the modem to a TFTP server. The TFTP server reports the time needed to complete the file transfer. Based upon the block file transmission start time and the completion time, an upstream bandwidth estimate may be performed. Given the upstream bandwidth estimation, non-VoIP upstream data traffic may be limited accordingly to provide a desired QoS to VoIP calls being supported by the modem.

Abstract: Apparatus and methods for creating a composite data source having a common data representation from disparate sources of voice data. Data transmission links are established to heterogeneous messaging data sources, requests for voice data is sent using data access protocols, the voice data is received, and a set of voice data transformation rules are selectively applied to the voice data to transform the data into a common data representation. The common data representation can also be used as a source for reporting and graphical displays to monitor the operational aspects of the sources of voice data.

Abstract: A telephony application host has a web service environment and a telephony application proxy. The web service environment is adapted to host one or more instances of a telephony application. The telephony application proxy is adapted to receive telephony messages associated with the one or more instances of the telephony application and to proxy each received telephony message into a web request. The telephony application is adapted to process the web request within the web service environment.

Abstract: The present invention is directed to a method and system for use on a computer for the automated generation of commands or other data to populate tables of a database. The automated generation process of the present invention entails separating business logic from device specific logic, defining the organization of incoming data, identifying and setting default data parameters, defining the format for the output data, and implementing the command generating object oriented classes in program source code, to generate device specific commands.

Abstract: A system for storing information in a network. The system includes one or more network elements and a message adapted for transfer between the one or more network elements. A mechanism selectively augments the message with information pertaining to a state associated with the one or more network elements. In one embodiment, the system includes space within the message for accommodating one or more state vias containing the state information. One or more computers associated with the one or more network elements are adapted to update the message with state information pertaining to each of the one or more network elements that receives the message via the network.

Abstract: A computer/telephony integrated single-point-of-contact system (CISS) enabling a user to contact another using multiple devices with a single contact attempt is disclosed. A plurality of computer programs residing in a computer use a subscriber database, authorization database, priority list database, and device attributes database to determine how to respond to a request to contact a subscriber. If the request is an emergency, the computer repeatedly contacts all of the subscriber's devices until a response is received. Otherwise, the computer contacts the subscriber's devices in a sequential order determined by the subscriber. The computer can also delete redundant un-received messages from a subscriber's devices and create a real-time connection between the requester and the subscriber, if it is technically possible, at the subscriber's request.

Abstract: A communication system based on a communication protocol such SIP includes a first communication terminal Bob and a second communication terminal Bill, wherein the second communication terminal Bill has a unit, when the first communication terminal Bob receives an incoming message from a source communication terminal Alice, transmitting a substitute response control message to the first communication terminal Bob, the first communication terminal Bob has an incoming message transferring unit, when receiving the substitute response control message, transferring the incoming message given from the source terminal Alice to the second communication terminal Bill and has a response message transmitting unit transmitting to the source communication terminal Alice a response message containing contact information for specifying the second communication terminal Bill, and a call is established between the source communication terminal Alice and the second communication terminal Bill.

Abstract: A method and system are disclosed where a call center operator having multiple locations, including a call center is able to utilize existing network infrastructure to route telephone communications to the call center to the location where the lowest toll rate is applicable. The telephone communications are converted into data packets and routed to the call center using VoIP technology. No toll would apply to the transmission of the data to the call center.

Abstract: The present invention provides a dynamic real-time quality management of packetized communications in a network environment. Packetized communications are monitored by and exchanged between wireless Access Points (APs) and wireless terminals or by quality monitoring modules located within network segments or at network vertices. The processing unit analyzes the packetized communications to identify communication signatures associated with the packetized communications. The processor then uses these signatures to identify network impediments to the exchange of the packetized communications. These impediments may take the form of coding problems in which case an appropriate coding scheme is employed by the programmable COder/DECoder (CODEC) to convert incoming packetized communications to incoming user communications, and outgoing user communications to outgoing packetized communications. These impediments may also take the form of communication problems along and between the various network segments.

Abstract: A system and method for processing a plurality of requests for multi-media services received at a call control element (CCE) defined on the system from a calling communication device. The system includes a Network Routing Element, a Service Broker (SB), at least a primary media severs (MS) and at least a secondary MS, a plurality of application servers (ASs) and a plurality of border elements, all of which are coupled to the CCE. The SB is adapted to receive a plurality of requests including parameters for requesting multi-media services, via the CCE, and to selectively redirect the requests to one or more ASs for providing feature processing for the requests. The ASs can instruct either the primary MS or secondary MS, via the CCE, to form a preliminary interactive communication path with the calling communication device for collecting caller-entered data, which can be validated prior to providing the feature processing.

Abstract: A method and apparatus for enabling multiple services to be invoked in a specific precedence per call are disclosed. For example, the present method allows a subscriber to interact with a plurality of services provided by a service provider on a single call.

Abstract: A system and method for establishing a high speed, substantially constant circuit based data connection over a conventional telephone line is provided. The circuit based connection is non-switched, thereby eliminating the need to establish a connection through a dial-up process. The circuit based connection is established between a user's terminal device and a digitizer, such as a basic rate interface transmission exchange card. The user's terminal device may be a modified version of a conventional integrated services digital connection modem. A user's computer, telephone, or other device may be connected to the user's terminal device to access an external network. The connection established in accordance with the present invention can transmit data at a rate far exceeding that of traditional dial-up connections.

Abstract: Methods of controlling media server resources in a VoIP network are disclosed. In an embodiment, an IP node provides a service request. An application server receives the service request and sends a request for media server resources to a media server resource broker. The media server resource broker determines that the request should be handled by a first media server. The media server resource broker queries the first media server to obtain an IP address and port number for use in establishing a call between the IP node and the first media server. The media server resource broker then provides a signal to the IP Node so that it can establishing the call with the appropriate port on the media server. In an embodiment, the media server resource broker updates a database module that tracks assignment levels of the first media server so as to reflect the most recent request, thus decreasing the number of ports available for the first media server.

Abstract: A wireless headset system includes a headset and a programming device. The programming device can be in the headset or in a base that is connectable to the headset. The headset has programmable device and a transceiver. The base has a programming device. The programming device programs the programmable device in the headset to control the transceiver to communicate directly with any cordless telephone base station, allowing hands free use of the telephone.

Abstract: A method of processing calls received at an interactive voice response (IVR) server is provided and includes receiving a telephone call at the IVR. Caller identity data that is associated with the telephone call is received and a customer profile that includes a list of individual names associated with the caller identity data is received. Each of the individual names is mapped to a speech recognition grammar pattern. Further, a caller of the telephone call is prompted to speak their name. A spoken name from the caller is received and recorded. Moreover, the spoken name is converted into a speech recognition grammar pattern. Thereafter, the speech recognition grammar pattern associated with the spoken name is compared to each of the speech recognition grammar patterns associated with the individual names retrieved from the customer profile.