Abstract: Methods and computer-readable media for providing a recommendation and for rerouting calls are disclosed. For example, a method detects updated status information regarding a contact of a user and determines whether the updated status information signifies an event of interest. When the updated information is determined to signify an event of interest, the method provides to a device of the user a recommendation that the user should communicate with the contact. The recommendation includes an indication of the event of interest.
Type:
Grant
Filed:
October 30, 2013
Date of Patent:
December 18, 2018
Assignee:
AT&T Intellectual Property I, L.P.
Inventors:
Jeffrey Paul Johnson, Larry B. Pearson, James H. Pratt, Randolph Wohlert
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