Abstract: High-performance web service communication techniques. Embodiments manage communications between a client and web services that are accessible over a network. Communications between the client and web services comprise web service calls. A client forms a batch message comprising a plurality of target web service calls directed to target web services that are identifiable by the target web service calls. A middleware component or batch processor intercepts the batch message and generates a set of individual web service calls that are derived from the contents of the batch message. Each of the set of individual service calls that are derived from the batch message are dispatched to the target web services in accordance with a set of web service call prioritization and formatting rules. Batch formation and decomposition into individual service messages is performed such that neither the target web services nor their respective invoking call formats require modification.

Abstract: A computer-implemented method, system, and computer-readable media are disclosed herein. In embodiments, the computer-implemented method may entail receiving, by a data service, live data associated with an entity. The entity may be, for example, a customer of the data service. The method may then route the live data to a dual-queue system. The live data may then be loaded into a live data queue for processing of the live data. In addition, the live data may be stored as a persistent backup of the live data in a stale data queue. A remote data store may periodically establish a connection with the dual-queue system, after which, at least a portion of the stale data may be transmitted to the remote data store. Additional embodiments are described and/or claimed.

Abstract: An information interception method, a terminal, and a computer storage medium are disclosed.

Abstract: In one embodiment, the system may identify a virtual network, the virtual network including a plurality of virtual entities and connections among the plurality of virtual entities. The system may automatically map each of the plurality of virtual entities to one or more resources or resource pools such that the virtual network is mapped to a physical network, wherein mapping includes allocating one or more resources or resource pools to a corresponding one of the plurality of virtual entities.

Abstract: A device receives a communication associated with a support issue encountered by a user, and receives information identifying one or more self-support actions performed by the user in relation to the support issue. The device assigns the communication to a position in a support queue. The support queue includes information identifying positions of other communications received from other users, when the other communications are received, and self-support actions performed by the other users. The device associates the information identifying the one or more self-support actions with information identifying the position of the communication, and applies respective weights to the one or more self-support actions. The device generates a score for the communication based on applying the respective weights, and modifies the position of the communication based on the score. The device performs one or more actions based on modifying the position of the communication.

Abstract: Systems, methods and media are shown for equitable job processing of asynchronous messages for multiple tenants in a multi-tenant platform that involve receiving messages of a given message type in an input buffer from at least one front end tier (FET) device, providing messages of the given message type from an output buffer to at least one back end tier (BET) device, determining a priority weight W for each message in the input buffer based on a tenant identifier and message type for the message, and evaluating the priority weight W for the message and delaying the message if the priority weight W is below a priority threshold and moving the message to the output buffer if the priority weight W is not below the priority threshold.

Abstract: A device receives a communication associated with a support issue encountered by a user, and receives information identifying one or more self-support actions performed by the user in relation to the support issue. The device assigns the communication to a position in a support queue. The support queue includes information identifying positions of other communications received from other users, when the other communications are received, and self-support actions performed by the other users. The device associates the information identifying the one or more self-support actions with information identifying the position of the communication, and applies respective weights to the one or more self-support actions. The device generates a score for the communication based on applying the respective weights, and modifies the position of the communication based on the score. The device performs one or more actions based on modifying the position of the communication.

Abstract: Techniques for facilitating operations in hybrid cloud computing systems are disclosed herein. In one embodiment, a method can include receiving, at a public cloud, a plurality of applications deployable in a private cloud and informing an access service of the public cloud computing system regarding the received applications deployable in the private cloud. The method also includes receiving, from a connection service of the private cloud, a request for a list of the received applications available at the public cloud and deployable in the private cloud. The method further includes in response to the received request, selectively identifying to the private cloud the list of applications based on a service subscription associated with the connection service.

Abstract: Apparatuses, methods, and program products are disclosed for blocking group message replies. One method includes, receiving, by use of a processor, an indication at a client application to block the client application from receiving replies to a group message. The method may also include blocking the client application from receiving the replies to the group message.

Abstract: An embodiment of the present invention may be deployed in a system comprising a media player and a remote server operably connected to communicate with one another. The invention allows for a settings file to be stored on the remote server, the settings file comprising parameters useful for adjusting different settings on the media player such that rendering of a particular content to be made possible on the media player according to a user's predetermined taste by downloading the settings from the server onto the media player.

Abstract: A computing system configured to provide access to electronic content includes a processor, a data store, a user interface component, a link generation component, and an access control component. The data store is coupled to the processor and is configured to store the electronic content. The user interface component is configured to receive an indication of an external organization of users with which to share a selected an electronic resource. The link generation component is configured to generate a link to the electronic resource based on the indication of the external organization. The access control component is configured to receive a request via the link to access the electronic resource and to selectively allow access based on whether the requestor is a member of the external organization.

Abstract: A server comprising a processor circuit and a database may receive address book data comprising information associated with at least one contact from a communication device via a network. The processor circuit may identify information associated with the at least one contact in the database and/or from public data. The processor circuit may add the identified information to the address book data. The processor circuit may store the address book data with the added information in the database and send the added information with or without the address book data to the communication device via the network.

Abstract: Methods, systems, and computer-readable mediums configure electronic messaging applications to communicate with a server storing messages to and/or from an electronic messaging account of a user. A method involves receiving an electronic message address and a password of the user as inputs, deriving server connection settings based on the electronic message address, and applying the server connection settings to the electronic messaging account. Another method involves receiving an electronic message address of the user and discovering the server connection settings for the electronic messaging account on a server having a designated protocol name as a server prefix name to assist in locating the server and having the server connection settings. The method also involves retrieving the server connection settings from a file provided by the server in response to locating the server having the designated name and applying the server connection settings to the electronic messaging account.

Abstract: A device receives a communication associated with a support issue encountered by a user, and receives information identifying one or more self-support actions performed by the user in relation to the support issue. The device assigns the communication to a position in a support queue. The support queue includes information identifying positions of other communications received from other users, when the other communications are received, and self-support actions performed by the other users. The device associates the information identifying the one or more self-support actions with information identifying the position of the communication, and applies respective weights to the one or more self-support actions. The device generates a score for the communication based on applying the respective weights, and modifies the position of the communication based on the score. The device performs one or more actions based on modifying the position of the communication.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for implementing key-value store functionality within a real-time messaging system. An example method includes: providing a plurality of channels, wherein each channel comprises an ordered plurality of messages, wherein each channel represents a unique key, and wherein each message comprises one or more key-value pairs; receiving a function comprising a key for identifying one of the plurality of channels and processing instructions to be applied to a subset of the key-value pairs; and applying the processing instructions based at least in part on the unique key.

Abstract: A prediction is computed from an input data, at a time, that a user will need to use a set of files during a future period. From the set of files, a subset of those files is selected that are designated for synchronization with a remote storage over a data network. A priority of the file is computed according to a characteristic of each file. A synchronization operation is caused to occur, to synchronize the subset of files in an order of priorities associated with the files in the subset.

Abstract: According to one embodiment, a storage server includes first tiered storage devices, a network interface and a processor. The network interface communicates with each of a client and another storage server through a network. The other storage server includes second tiered storage devices. The processor reads, when a read request is received from the client, data designated by the read request from the first tiered storage devices, and transmits the read data to the client. The processor relocates data among the first tiered storage devices and transmits information indicative of data placement in the first tiered storage devices after the relocation of the data as a hint for data relocation among the second tiered storage devices, to the other storage server.

Abstract: A computer-implemented method, system, and computer-readable media are disclosed herein. In embodiments, the computer-implemented method may entail receiving, by a data service, live data associated with an entity. The entity may be, for example, a customer of the data service. The method may then route the live data to a dual-queue system of the data service. The live data may be loaded into a live data queue of the dual queue system for processing. Processing may entail generating summary statistics from the live data. An alert may then be transmitted to the customer in response to detecting the occurrence of one or more alert events. In embodiments, the alert events may include events identified in the summary statistics. Additional embodiments are described and/or claimed.

Abstract: A method, system and computer-readable device for presenting geographically relevant content are provided. They can include reading a remote internet protocol address of a user computing device based on an initial request for content from the user computer device, determining a primary home airport based on the internet protocol address of the user computing device and searching a database for an available flight and hotel package having a flight originating at the primary home airport. They can also include identifying a preferred flight and hotel package from among a plurality of available flight and hotel packages having flights originating at the primary home airport by eliminating travel packages from among the plurality of available flight and hotel packages that have destinations unlikely to be popular for a particular geographic region associated with the internet protocol address.

Abstract: Systems and methods that restore failed reconfiguration of nodes in distributed systems. By analyzing reports from read/write quorums of nodes associated with a configuration, automatic recovery for data partitions can be facilitated. Moreover, a configuration manager component tracks current configurations for replication units and determines whether a reconfiguration is to be performed (e.g., due to node failures, node recovery, replica additions/deletions, replica moves, or replica role changes, and the like.) Reconfigurations of data activated as being replicated from a first configuration to a second configuration may be performed in a transactionally consistent manner based on dynamic quorums associated with the second configuration and the first configuration.