Abstract: A medical answering service, typically live and telephonically-based, integrated with a cloud-based telemedicine model using HIPPA compliant and encrypted communications technology to provide e-Visits between physician/providers and patients. The system provides the physician 20 or healthcare provider with a unique DID/phone number for their practice, as well as applicable software applications (and hardware, if required) for installation or integration with a phone dialer, texting/SMS applications, and/or email client for later contact and use. A patient calling the unique DID/phone number is received and triaged by the system, which coordinates an e-Visit in a virtual room. The e-Visit may include real time patient measurements taken from remote peripheral devices. System communications with the physician/provider and patient are conducted using up to 4 independent channels of communication.
Type:
Grant
Filed:
June 25, 2019
Date of Patent:
May 21, 2024
Inventors:
Hemindra Lall, Paul Schwartz, Paul Rosenberg