Patents Examined by Romain Jeanty
  • Patent number: 11741415
    Abstract: In accordance with an embodiment, described herein is a system and method for providing key performance indicator (KPI) customization in an analytic applications environment, which enables data analytics within the context of an organization's enterprise software application or data environment, or a software-as-a-service or other type of cloud or computing environment. The system supports customization derived from multiple layers which, in aggregate, can yield a customized performance metric or KPI object. In accordance with an embodiment, the system supports a user interface with icons that describe original (e.g., out-of-the-box or factory) KPIs and user-modified KPIs. When a user modifies an original KPI object to create a customized KPI, its icon is changed to visibly indicate that the user has modified the KPI. The customized KPI can be used within KPI decks, cards, dashboards, or other types of visualizations; while retaining a lineage to the original KPI object.
    Type: Grant
    Filed: September 15, 2021
    Date of Patent: August 29, 2023
    Assignee: ORACLE INTERNATIONAL CORPORATION
    Inventors: David Granholm, Rajesh Balu, Ananth Venkata, John Fuller
  • Patent number: 11741006
    Abstract: A configuration mapping system and method increase the effectiveness of mapping of information from an established product line to a new product offering. In at least one embodiment, the configuration mapping system herein uses configuration mapping rules to map individual product features and entire configurations from established products to a new product offering. The configuration mapping system also provides a way to appropriately map, for example, demand and sales information for the purpose of demand estimation and sales prediction. Conventionally, mapping can be ineffective because the configuration mapping rules usually focus on one part of the product at a time, and, if applied in isolation, the impact on other parts is missed. The systems and method herein provide a way to integrate configuration mapping rules across feature parts, time periods, and product lines into a unified, holistic view, allowing for new insights.
    Type: Grant
    Filed: November 22, 2019
    Date of Patent: August 29, 2023
    Assignee: Trilogy Intellectual Property Holdings, Inc.
    Inventors: Aditya P. Kulkarni, Sourabh Kukreja
  • Patent number: 11727332
    Abstract: In some embodiments, apparatuses and methods provide long term scheduling at a plurality of retail stores including storing a forecasted data over at least eight weekly scheduling periods; determining based on the forecasted data a first baseline hours demand value for each day of a week for each job function of a first set of job functions at a particular retail store; determining based on the forecasted data a second baseline hours demand value for each day of the week for each job function of a second set of job functions at the particular retail store; based on the first and second baseline hours demand values, automatically generating a plurality of fixed schedules for a set of task resources at each of the plurality of retail stores; accessing a first fixed schedule associated with the first task resource; and displaying the first fixed schedule.
    Type: Grant
    Filed: October 27, 2021
    Date of Patent: August 15, 2023
    Assignee: WALMART APOLLO, LLC
    Inventors: Rory J. Graham, Everett R. Campbell, Brandon L. Gardner, Lara N. Shock, Craig W. J. Hamilton, Othman Boudhoum, Adohree Teague, Kurt W. R. Bessel
  • Patent number: 11720845
    Abstract: The present disclosure is directed to a system and associated methods for assessing, evaluating a target business, and leveraging insights from the assessment and evaluation to provide strategy recommendations to optimize the performance of the target business. In some embodiments, the system may identify a benchmark competitor and determine a performance score for the benchmark competitor. In some embodiments, the system may determine a domain score of an identified benchmark competitor. In some embodiments, the system determines an updated performance score based on provided capability process data. In some embodiments, the system recommends solutions and/or key performance indicators (KPI) to solve a provided problem. In some embodiments, the system provides a platform to enable stakeholders, (e.g., users) in the target business to perform a design thinking process.
    Type: Grant
    Filed: August 29, 2020
    Date of Patent: August 8, 2023
    Assignee: Amplo Global Inc.
    Inventors: Anirban Bhattacharyya, Himanshu Misra, Navaneeth Seshadri, Pooja Soni, Sonia Banerjee, Srinivas Kancharla, Shilpa Singh
  • Patent number: 11720980
    Abstract: Infrastructure and methods to implement a platform for a horticultural operation are disclosed. Sensor data is received from one or more sensors configured to capture data for plants within a plant growth operation. Accumulated data associated with other plants in other plant growth operations is access. The data is analyzed to determine conditions of the plants within the plant growth operation. Plant grower actions to improve plant growth are determined. Instructions are transmitted to a controller device associated with the plant growth operation. Agricultural products or services associated with the plant grower actions are determined. An agricultural exchange service processes electronic commerce information from servicers of the products or services. Bids from the servicers are received, and selection and fulfillment of the bids are facilitated.
    Type: Grant
    Filed: March 25, 2020
    Date of Patent: August 8, 2023
    Assignee: iUNU, Inc.
    Inventors: Adam Phillip Takla Greenberg, Ethan Victor Takla, Matthew Charles King
  • Patent number: 11715145
    Abstract: Transaction items for a transaction are received during a transaction. Any non-barcoded items are identified and processed within a retailer-specific vector space to identify a most-similar barcoded item offered by a corresponding retailer to the non-barcoded item. The transaction items are revised to include the most-similar barcoded item as a replacement for the non-barcoded item. The revised transaction item list is used to identify a recommended item based on a segment-specific vector space associated with a segment assigned to the transaction. The recommended item is provided in real time to a transaction service that processes the transaction for delivery to a customer associated with the transaction.
    Type: Grant
    Filed: October 30, 2020
    Date of Patent: August 1, 2023
    Assignee: NCR Corporation
    Inventors: Itamar David Laserson, Rotem Chudin, Julie Dvora Katz Ohayon, Moshe Shaharur
  • Patent number: 11710087
    Abstract: A replanned plan output device that outputs a replanned plan for an operation plan of performing planned schedules in order by an operation of a vehicle in charge, includes: a replanned candidate determination unit configured to, when a difficult-to-perform schedule that becomes difficult to be performed by the vehicle in charge among the planned schedules occurs, determine another vehicle as a candidate for a substitute vehicle for performing the difficult-to-perform schedule; and a substitute vehicle selection unit configured to, when a plurality of candidates for the substitute vehicle are set, select the substitute vehicle for performing the difficult-to-perform schedule from the plurality of candidates for the substitute vehicle in consideration of the number of changes of the vehicle in charge and an additional cost of each of the schedules specified in the operation plan.
    Type: Grant
    Filed: August 25, 2021
    Date of Patent: July 25, 2023
    Assignee: HITACHI, LTD.
    Inventors: Akiko Kato, Tsuyoshi Minakawa
  • Patent number: 11704614
    Abstract: A computer program product for prioritizing order fulfillment at a retail sales facility, including the steps of: a) receiving purchase request information at a retail sales computing device that includes identifying information and order information for the first customer, b) receiving location information for the first customer, c) processing the received location information for the first customer together with location information of the retail sales facility to predict an estimated time of arrival (ETA) for the first customer at the retail sales facility, d) scheduling a time interval for acquiring updated location information for the first customer, and e) placing the identifying information, order information and ETA for the first customer in an order fulfillment queue for all current customers. Entries in the order fulfillment queue are ordered in increasing ETA order, whereby order fulfillment activities can proceed according to the order of order requests in the order fulfillment queue.
    Type: Grant
    Filed: March 11, 2022
    Date of Patent: July 18, 2023
    Assignee: WHIZZABLE, INC.
    Inventor: Steven Samuel
  • Patent number: 11676015
    Abstract: Systems, devices, and techniques are disclosed for recommendations using a transformer neural network. User activity data including items and actions associated with users and a catalog including descriptions of the items may be received. User vectors for the users, item vectors for the items and action vectors the actions may be generated by applying singular vector decomposition to the user activity data. Sequence vectors may be generated based on item vectors and the action vectors. Transformer vectors may be generated by applying a text-to-text transferring transformer to descriptions of the items. Similarity vectors may be generated based on the transformer vectors. Merged vectors may be generated by merging the sequence vector, transformer vector, and similarity vector for items. A set of probabilities may be determined by inputting the user vector for the user, merged vectors for the items, and sequence vectors for the actions to a transformer neural network.
    Type: Grant
    Filed: May 28, 2020
    Date of Patent: June 13, 2023
    Assignee: Salesforce, Inc.
    Inventors: Arthur Zhang, Joshua Correa
  • Patent number: 11676092
    Abstract: Disclosed is a system and method for cross-silo acquisition, reporting and analysis of enterprise data. A computer system receives enterprise data related to various vertical units of an enterprise, including machine-generated data and human-generated data. The computer system stores the machine-generated data with associations to at least some of the human generated data, and associates persona data representing a plurality of personas with the plurality of vertical units of the enterprise, such that at least one persona is associated with each of the vertical units. The computer system further associates a plurality of user-defined key performance indicators (KPIs) with the personas, and associates each of a plurality of users with at least one of the personas. The computer system computes the KPIs based on the enterprise data, and controls access by the users to the computed KPIs, based on personas to which the users are assigned.
    Type: Grant
    Filed: July 19, 2021
    Date of Patent: June 13, 2023
    Assignee: SPLUNK INC.
    Inventors: Peter Sicilia, Archana Sulochana Ganapathi, Frederick Dean de Boer, Matthew Green
  • Patent number: 11676232
    Abstract: Systems, methods, and computer program products for determining an application status of an applicant for an educational program may include receiving cohort performance data comprising first data entries for participants that have respectively achieved outcomes for the educational program and applicant performance data comprising second data entries for the applicant, calculating adjusted cohort performance data based on the cohort performance data and first data characteristics, providing a predictor model based on the adjusted cohort performance data and the outcomes, sequentially changing predictive parameters of the first data characteristics to create second data characteristics and creating an adjusted predictor model based on the second data characteristics and the outcomes, calculating adjusted applicant performance data based on the applicant performance data and the second data characteristics, and calculating a probability of success for the applicant in the educational program based on the adjust
    Type: Grant
    Filed: May 3, 2021
    Date of Patent: June 13, 2023
    Assignee: East Carolina University
    Inventor: Robert Todd Watkins, Jr.
  • Patent number: 11657415
    Abstract: A system and method for online user feedback management are provided. The method includes receiving online user feedbacks for a product from a plurality of users. A plurality of topics for the product are identified from the online user feedbacks. For each topic, the received online user feedbacks are categorized into a plurality of groups based on a rating score provided in each online user feedback for the product and semantic analysis of each online user feedback for the product. A net promoter score (NPS) uplift for each topic is calculated, where the NPS uplift measures an improvement in a NPS for the product if issues related to the topic are resolved. A priority topic is identified based on the NPS uplift for each of the topics. The priority topic is then prioritized in resolving issues related to the topics included in the online user feedbacks.
    Type: Grant
    Filed: May 10, 2021
    Date of Patent: May 23, 2023
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Manoj Kumar Rawat, Gregory Lawrence Brake, Christopher Lawrence Laterza, Erfan Najmi, Andres Felipe Salcedo, Jin Luo
  • Patent number: 11657417
    Abstract: Methods, apparatus, systems and articles of manufacture are disclosed to identify affinity between segment attributes and product characteristics. An example method includes identifying, with a processor, a set of product characteristics from purchase transactions that exhibit a threshold product affinity, selecting, with the processor, a set of products having at least one product characteristic from the set of product characteristics that exhibit the threshold product affinity, the set of products associated with first segments, extracting, with the processor, segment attributes from the first segments, and improving a market success of the product of interest by identifying, with the processor, target segments based on ones of the extracted segment attributes exhibiting a threshold segment affinity.
    Type: Grant
    Filed: January 27, 2021
    Date of Patent: May 23, 2023
    Assignee: NIELSEN CONSUMER LLC
    Inventors: Leonid Ayzenshtat, Kalyanraman Rajamani, Alexey Vishnevskiy, Nikolay Georgiev, Mara Preotescu
  • Patent number: 11645591
    Abstract: An example system for dynamic agent management involving multiple queues is presented. The system may include a remote network management platform that manages a network by way of a computational instance. A first group and a second group of agents may be assigned to address work items in a first queue in the computational instance. The second group may also be assigned to address and prioritize work items in a second queue in the computational instance. A computing device within the computational instance may assign a work item originating from a client device in the managed network into the first queue according to routing rules. The assignment may cause a timer to record a duration that the work item is in the first queue. The computing device may assign one of the second group of agents to address the work item based on the duration exceeding a pre-determined value.
    Type: Grant
    Filed: January 21, 2021
    Date of Patent: May 9, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Victor Chung-Wai Chan, Scott Michael Rhodes, Prithvi Yoganand
  • Patent number: 11636502
    Abstract: A computer system may access an attributization rule and convert, based on the attributization rule, profile data into attributes for a robust recipient profile. The system may identify, based on tag logic, tags that are associated with the attributes. The tag logic may include instructions to compare the attributes with predetermined attributes associated with the tags. The system may map the identified tags to the recipient identifier. The system may perform communication with a mobile device based on the robust recipient profile and a real-time location of the mobile device. To perform the communication, the system may monitor the plurality of data channels for data comprising real-time location information for the mobile device. The system may determine the mobile device is proximate to a physical object that is associated with the tag and the system may transmit offer information to the mobile device.
    Type: Grant
    Filed: December 14, 2020
    Date of Patent: April 25, 2023
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Christopher John Hawkins, Leeann Chau Tuyet Dang, David Tong Nguyen, Hyon S. Chu, Serena Tsiao-Yi Cheng, Bryan Michael Walker, Ziqiu Li
  • Patent number: 11638053
    Abstract: Methods, apparatus, systems and articles of manufacture are disclosed to identify co-relationships between media using social media. An example apparatus includes an audience estimator to: estimate a first audience of first media based on a first set of media-exposure social media messages corresponding to client devices referencing the first media, and estimate a second audience of second media based on a second set of media-exposure social media messages corresponding to the client devices referencing the second media.
    Type: Grant
    Filed: October 26, 2020
    Date of Patent: April 25, 2023
    Assignee: The Nielsen Company (US), LLC
    Inventors: Michael Sheppard, Matthew B. Reid, Alejandro Terrazas, Jonathan Sullivan, Peter Lipa
  • Patent number: 11615380
    Abstract: A method and an electronic device are provided that include receiving at the electronic device a start and an end of an out-of-office period and an out-of-office preference for responding to new invitations to events occurring during the out-of-office period received at the electronic device, receiving at the electronic device a new invitation to an event occurring during the out-of-office period, and automatically transmitting at the electronic device a response to the new invitation based on the out-of-office preference.
    Type: Grant
    Filed: May 4, 2020
    Date of Patent: March 28, 2023
    Assignee: BlackBerry Limited
    Inventors: Christopher James Runstedler, Samer Fahmy, Bartholomew Alexander Boeckner, Kieran Patrick Cunney, Jan Anthony Korsman, Jared Daniel Lepic, Grant Ross Elliott, Andrew Joseph Klamut, Matthew Donald Hodgson, Minh Pham, Clifford Hung, Morgan Trevor McLaughlin, Adam John Vaz, Jeffrey Tyson Armstrong, Daniel Ian Ackland
  • Patent number: 11615432
    Abstract: A multidimensional marketing system and method is provided that allows a real estate agent to communicate with a group of homeowners, buyers and sellers via a customized document that is mailed to these subjects. The marketing system is a computer-network-based application or an application operated on a smartphone, a tablet, a computer or other computer network-communicated device. The marketing system helps an agent create a customized document using a variety of templates and tools, create personalized messages for the homeowners, buyers and sellers, and create mailing lists where a particular document would be sent to a particular group of homeowners, buyers or sellers. The marketing system helps an agent to schedule when a mailing should occur and allows the agent to customize their mailing lists. The marketing systems helps identify potential sellers and direct mailing/marketing messages to these potential sellers in order for the real estate agent to obtain their listings.
    Type: Grant
    Filed: January 6, 2021
    Date of Patent: March 28, 2023
    Inventor: Kyle Morrison
  • Patent number: 11610171
    Abstract: Systems, methods, and computer program products for generating a normalized assessment of instructors include calculating a first relative value unit (RVU) score for didactic instruction provided by the instructor, calculating a second RVU score for at least one of online instruction, seminar instruction, laboratory instruction, and/or simulation instruction provided by the instructor, calculating a third RVU score for practical experience instruction provided by the instructor, generating a normalized score for the instructor based on the first RVU score, the second RVU score, and the third RVU score, and displaying the normalized score for the instructor, where the first, second, and third RVU scores are each time-normalized scores.
    Type: Grant
    Filed: December 28, 2020
    Date of Patent: March 21, 2023
    Assignee: East Carolina University
    Inventor: Robert Todd Watkins, Jr.
  • Patent number: 11586998
    Abstract: Gaming systems and apparatus may be implemented to promote more efficient use of resources by players by monitoring their use of said resources in a competitive gaming system. Some implementations include determining and promoting goals for resource consumption and tracking/monitoring the progression of one or more players in reaching said goals. The competitive gaming system may include tracking different players' progress and providing updates of said progress in a points system where the players are competing to get ahead.
    Type: Grant
    Filed: November 20, 2020
    Date of Patent: February 21, 2023
    Assignee: Curb, Inc.
    Inventors: Erik Norwood, Giuseppe Giordano, John C. Shore, Brandon Hudgeons