Patents by Inventor Aaron Chan
Aaron Chan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12591935Abstract: A computer-implemented method for providing covered parking to vehicles is provided. The method may include transmitting a location identifier of a covered parking location and a communication address of a covered parking location (CPL) computing device to a vehicle computing device and/or an insurance computing device. The method may further include transmitting a signal to the vehicle computing device indicating a number of available parking spots of the covered parking location when the vehicle computing device contacts the CPL computing device, receiving a request from the vehicle computing device to reserve a parking spot of the covered parking location, determining whether to accept the request, and transmitting a response to the vehicle computing device. Accepting the request causes the CPL computing device to permit a vehicle associated with the vehicle computing device access to the covered parking location.Type: GrantFiled: April 29, 2024Date of Patent: March 31, 2026Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Publication number: 20250384871Abstract: A method receives audio data from a call. Services are performed to process the audio data to automatically generate a response, wherein the services include converting the audio data to input text, inputting the input text into a model to automatically generate a text response, and converting the text response to an audio response. Supplemental words are selected based on the input text. The method determines a type of service based on services performed to generate the audio response and determines a position in the response to insert the supplemental words based on the type of service. The supplemental words are provided for insertion in the call at the position to supplement the audio response.Type: ApplicationFiled: June 18, 2024Publication date: December 18, 2025Applicant: Salesforce, Inc.Inventors: Liang Xie, Aaron Chan
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Publication number: 20250348947Abstract: An insurance computing device is provided. The insurance computing device may include a processor and a memory. The processor may be programmed to receive a registration request from a vehicle computing device associated with a vehicle and/or a covered parking location (CPL) computing device associated with a covered parking location, generate a usage profile associated with at least one of the vehicle and the covered parking location, monitor the vehicle computing device and/or the CPL computing device for any requests to reserve an available parking spot of the covered parking location, update the usage profile, determine if an insurance policy associated with the vehicle and/or the covered parking location is eligible for insurance-related benefits based upon the usage profile.Type: ApplicationFiled: July 25, 2025Publication date: November 13, 2025Inventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Patent number: 12373896Abstract: An insurance computing device is provided. The insurance computing device may include a processor and a memory. The processor may be programmed to receive a registration request from a vehicle computing device associated with a vehicle and/or a covered parking location (CPL) computing device associated with a covered parking location, generate a usage profile associated with at least one of the vehicle and the covered parking location, monitor the vehicle computing device and/or the CPL computing device for any requests to reserve an available parking spot of the covered parking location, update the usage profile, determine if an insurance policy associated with the vehicle and/or the covered parking location is eligible for insurance-related benefits based upon the usage profile.Type: GrantFiled: April 29, 2024Date of Patent: July 29, 2025Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Publication number: 20240420247Abstract: A vehicle weather damage-prevention system is provided. The system may include a vehicle computing device associated with a vehicle, a covered parking location (CPL) computing device associated with a covered parking location, and an insurance computing device. The vehicle computing device may receive weather data and determine whether the vehicle is affected by inclement weather. The vehicle computing device may receive from the CPL computing device information indicating whether the covered parking location has available parking spots. The vehicle computing device may transmit a request to the CPL computing device to reserve a parking spot. The CPL computing device may selectively permit the vehicle access to the covered parking location. The insurance computing device may monitor the vehicle computing device and/or the CPL computing device and determine if an insurance policy is eligible for insurance-related benefits based upon a usage profile of the vehicle or the covered parking location.Type: ApplicationFiled: August 27, 2024Publication date: December 19, 2024Inventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Patent number: 12106374Abstract: A vehicle weather damage-prevention system is provided. The system may include a vehicle computing device associated with a vehicle, a covered parking location (CPL) computing device associated with a covered parking location, and an insurance computing device. The vehicle computing device may receive weather data and determine whether the vehicle is affected by inclement weather. The vehicle computing device may receive from the CPL computing device information indicating whether the covered parking location has available parking spots. The vehicle computing device may transmit a request to the CPL computing device to reserve a parking spot. The CPL computing device may selectively permit the vehicle access to the covered parking location. The insurance computing device may monitor the vehicle computing device and/or the CPL computing device and determine if an insurance policy is eligible for insurance-related benefits based upon a usage profile of the vehicle or the covered parking location.Type: GrantFiled: January 22, 2021Date of Patent: October 1, 2024Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L Garretson
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Publication number: 20240311195Abstract: A method in a computing environment for application start up includes: generating a directed acyclic graph (DAG) for tasks that are performed during application start-up; performing topological sorting of the tasks based on the DAG to define an order for the tasks; allocating a tenant-specific priority queue; loading the tasks in the tenant-specific priority queue in the order determined by the topological sorting; allocating a plurality of computing threads to executing the tasks; executing the tasks using the plurality of computing threads that were allocated, wherein a plurality of the tasks are executed in parallel, and the tasks are assigned to the computing threads in an order based on the order in which the task are loaded in the tenant-specific priority queue; preparing a start page for use in accessing the application; and causing the start page to be displayed on a user access device for accessing the application.Type: ApplicationFiled: March 16, 2023Publication date: September 19, 2024Applicant: Salesforce, Inc.Inventors: Billy Ma, Anthony Lai, Liang Xie, Huiyuan Li, Aaron Chan, Pranit Shah
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Publication number: 20240281895Abstract: An insurance computing device is provided. The insurance computing device may include a processor and a memory. The processor may be programmed to receive a registration request from a vehicle computing device associated with a vehicle and/or a covered parking location (CPL) computing device associated with a covered parking location, generate a usage profile associated with at least one of the vehicle and the covered parking location, monitor the vehicle computing device and/or the CPL computing device for any requests to reserve an available parking spot of the covered parking location, update the usage profile, determine if an insurance policy associated with the vehicle and/or the covered parking location is eligible for insurance-related benefits based upon the usage profile.Type: ApplicationFiled: April 29, 2024Publication date: August 22, 2024Inventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Publication number: 20240281896Abstract: A computer-implemented method for providing covered parking to vehicles is provided. The method may include transmitting a location identifier of a covered parking location and a communication address of a covered parking location (CPL) computing device to a vehicle computing device and/or an insurance computing device. The method may further include transmitting a signal to the vehicle computing device indicating a number of available parking spots of the covered parking location when the vehicle computing device contacts the CPL computing device, receiving a request from the vehicle computing device to reserve a parking spot of the covered parking location, determining whether to accept the request, and transmitting a response to the vehicle computing device. Accepting the request causes the CPL computing device to permit a vehicle associated with the vehicle computing device access to the covered parking location.Type: ApplicationFiled: April 29, 2024Publication date: August 22, 2024Inventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Publication number: 20240256331Abstract: Approaches for data processing at a database system are described. A method may include identifying a first subset of provisioning tasks associated with a first phase of the multi-phase provisioning procedure and a second subset of provisioning tasks associated with a second phase of the multi-phase provisioning procedure. The method may include running the first subset of provisioning tasks on a plurality of software instances of a pool of software instances prior to a provisioning request for the software instance. The method may include receiving, from a user, the provisioning request. The method may include running, based at least in part on the provisioning request and on the software instance from the pool of software instances, the second subset of provisioning tasks, wherein the second subset of provisioning tasks are specific to the user. The method may include provisioning the software instance to the user.Type: ApplicationFiled: January 26, 2023Publication date: August 1, 2024Inventors: Liang Xie, Billy Ma, Jatinkumar Patel, Aaron Chan
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Patent number: 12002101Abstract: A computer-implemented method for providing covered parking to vehicles is provided. The method may include transmitting a location identifier of a covered parking location and a communication address of a covered parking location (CPL) computing device to a vehicle computing device and/or an insurance computing device. The method may further include transmitting a signal to the vehicle computing device indicating a number of available parking spots of the covered parking location when the vehicle computing device contacts the CPL computing device, receiving a request from the vehicle computing device to reserve a parking spot of the covered parking location, determining whether to accept the request, and transmitting a response to the vehicle computing device. Accepting the request causes the CPL computing device to permit a vehicle associated with the vehicle computing device access to the covered parking location.Type: GrantFiled: February 3, 2021Date of Patent: June 4, 2024Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Patent number: 12002100Abstract: An insurance computing device is provided. The insurance computing device may include a processor and a memory. The processor may be programmed to receive a registration request from a vehicle computing device associated with a vehicle and/or a covered parking location (CPL) computing device associated with a covered parking location, generate a usage profile associated with at least one of the vehicle and the covered parking location, monitor the vehicle computing device and/or the CPL computing device for any requests to reserve an available parking spot of the covered parking location, update the usage profile, determine if an insurance policy associated with the vehicle and/or the covered parking location is eligible for insurance-related benefits based upon the usage profile.Type: GrantFiled: January 29, 2021Date of Patent: June 4, 2024Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Publication number: 20240144377Abstract: An insurance computing device is provided. The insurance computing device may include a processor and a memory. The processor may be programmed to receive a registration request from a vehicle computing device associated with a vehicle and/or a covered parking location (CPL) computing device associated with a covered parking location, generate a usage profile associated with at least one of the vehicle and the covered parking location, monitor the vehicle computing device and/or the CPL computing device for any requests to reserve an available parking spot of the covered parking location, update the usage profile, determine if an insurance policy associated with the vehicle and/or the covered parking location is eligible for insurance-related benefits based upon the usage profile.Type: ApplicationFiled: January 29, 2021Publication date: May 2, 2024Inventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Publication number: 20240144378Abstract: A computer-implemented method for providing covered parking to vehicles is provided. The method may include transmitting a location identifier of a covered parking location and a communication address of a covered parking location (CPL) computing device to a vehicle computing device and/or an insurance computing device. The method may further include transmitting a signal to the vehicle computing device indicating a number of available parking spots of the covered parking location when the vehicle computing device contacts the CPL computing device, receiving a request from the vehicle computing device to reserve a parking spot of the covered parking location, determining whether to accept the request, and transmitting a response to the vehicle computing device. Accepting the request causes the CPL computing device to permit a vehicle associated with the vehicle computing device access to the covered parking location.Type: ApplicationFiled: February 3, 2021Publication date: May 2, 2024Inventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Publication number: 20240127127Abstract: A vehicle weather damage-prevention system is provided. The system may include a vehicle computing device associated with a vehicle, a covered parking location (CPL) computing device associated with a covered parking location, and an insurance computing device. The vehicle computing device may receive weather data and determine whether the vehicle is affected by inclement weather. The vehicle computing device may receive from the CPL computing device information indicating whether the covered parking location has available parking spots. The vehicle computing device may transmit a request to the CPL computing device to reserve a parking spot. The CPL computing device may selectively permit the vehicle access to the covered parking location. The insurance computing device may monitor the vehicle computing device and/or the CPL computing device and determine if an insurance policy is eligible for insurance-related benefits based upon a usage profile of the vehicle or the covered parking location.Type: ApplicationFiled: January 22, 2021Publication date: April 18, 2024Inventors: Aaron Chan, Christina P. Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L. Garretson
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Patent number: 11775767Abstract: A computerized method is disclosed including operations of receiving a plurality of request texts, and for each request text of the plurality of request texts: performing a pre-processing operation, performing a first text similarity procedure or a second text similarity procedure that each result in a determination of a most similar request text in a knowledge base, wherein the second text similarity procedure includes performance of word embedding operations, determining a degree of similarity between the current request text and the most similar request text, when the degree of similarity satisfies a similarity threshold comparison, associating an answer associated with the most request text with the current text request, and when the degree of similar does not satisfy the similarity threshold comparison, flagging the current request text or associating a placeholder answer with the current request text. Performing pre-processing may include removing stop words and punctuation and creating tokenized text.Type: GrantFiled: May 24, 2022Date of Patent: October 3, 2023Assignee: Splunk Inc.Inventors: Ningwei Liu, Wangyan Feng, Aaron Chan, Joel Fulton
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Patent number: 11379670Abstract: A computerized method is disclosed including operations of receiving one or more request texts, including at least a first request text, automatically performing processing on the first request text to determine a most similar request text in a knowledge base, determining a degree of similarity between the first request text and the most similar request text, and in response to a comparison between the degree of similarity and a similarity threshold, retrieving, from the knowledge base, an answer corresponding to the most similar request text. Performing processing may include (i) removing stop words and punctuation and creating tokenized text, (ii) converting the tokenized text into a vector using a trained neural network, and (iii) performing an analysis of the vector with the entries of the knowledge base using one or more of a Word Mover's Distance (WMD) algorithm, or a Soft Cosine Measure (SCM) algorithm.Type: GrantFiled: September 30, 2019Date of Patent: July 5, 2022Assignee: Splunk, Inc.Inventors: Ningwei Liu, Wangyan Feng, Aaron Chan, Joel Fulton
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Patent number: 10916070Abstract: A computer-implemented method for providing covered parking to vehicles is provided. The method may include transmitting a location identifier of a covered parking location and a communication address of a covered parking location (CPL) computing device to a vehicle computing device and/or an insurance computing device. The method may further include transmitting a signal to the vehicle computing device indicating a number of available parking spots of the covered parking location when the vehicle computing device contacts the CPL computing device, receiving a request from the vehicle computing device to reserve a parking spot of the covered parking location, determining whether to accept the request, and transmitting a response to the vehicle computing device. Accepting the request causes the CPL computing device to permit a vehicle associated with the vehicle computing device access to the covered parking location.Type: GrantFiled: May 20, 2019Date of Patent: February 9, 2021Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Aaron Chan, Christina P Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L Garretson
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Patent number: 10909633Abstract: An insurance computing device is provided. The insurance computing device may include a processor and a memory. The processor may be programmed to receive a registration request from a vehicle computing device associated with a vehicle and/or a covered parking location (CPL) computing device associated with a covered parking location, generate a usage profile associated with at least one of the vehicle and the covered parking location, monitor the vehicle computing device and/or the CPL computing device for any requests to reserve an available parking spot of the covered parking location, update the usage profile, determine if an insurance policy associated with the vehicle and/or the covered parking location is eligible for insurance-related benefits based upon the usage profile.Type: GrantFiled: May 22, 2019Date of Patent: February 2, 2021Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Aaron Chan, Christina P Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L Garretson
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Patent number: 10909478Abstract: A vehicle weather damage-prevention system is provided. The system may include a vehicle computing device associated with a vehicle, a covered parking location (CPL) computing device associated with a covered parking location, and an insurance computing device. The vehicle computing device may receive weather data and determine whether the vehicle is affected by inclement weather. The vehicle computing device may receive from the CPL computing device information indicating whether the covered parking location has available parking spots. The vehicle computing device may transmit a request to the CPL computing device to reserve a parking spot. The CPL computing device may selectively permit the vehicle access to the covered parking location. The insurance computing device may monitor the vehicle computing device and/or the CPL computing device and determine if an insurance policy is eligible for insurance-related benefits based upon a usage profile of the vehicle or the covered parking location.Type: GrantFiled: June 27, 2019Date of Patent: February 2, 2021Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Aaron Chan, Christina P Mullen, Rosemarie Grant, John Nepomuceno, Cynthia L Garretson