Abstract: Techniques are described for using information from a knob sensor of an appliance in a property monitoring system. In some implementations, a monitoring system may be configured to receive sensor information from a knob, receive monitoring device information from a monitoring device and, based on the sensor information from the knob, identify a knob event. The monitoring system may integrate the knob event with the monitoring device information and analyze the integrated knob event and monitoring device information against one or more rules related to usage of the appliance in view of the state of the property. Based on analyzing the integrated knob event and monitoring device information, the monitoring system may determine whether to perform an action, such as notifying a user or activating an appliance.

Abstract: Techniques are described for presenting events detected by a monitoring system. A system receives a selection of a particular time period, identifies security events detected by a monitoring system during the selected time period, and classifies a subset of the identified security events as abnormal events. The system further generates a density of the identified security events over the selected time period, generates a density of the subset of the identified security events classified as abnormal events, and identifies monitoring system data associated with the selected time period. The system additionally generates a graphical representation of the density of the identified security events, the density of the subset of the identified security events classified as abnormal events, and the identified monitoring system data, and provides the graphical representation for display.

Abstract: Systems and techniques are described for an integrated security environment to monitor activities at a commercial facility and a residential facility. In some implementations, a monitoring system monitors a property that includes one or more sensors located at the property and generate sensor data. A monitor control unit receives and analyzes the sensor data. Based on analyzing the sensor data, the monitor control unit determines that an event has likely occurred at the property and generates data indicating that the event has likely occurred at the property. A monitoring server receives the data indicating the event has likely occurred at the property. Based on the data that the event has likely occurred at the property, transmitting, to an additional monitoring system that is configured to monitor an additional property, instructions for the additional monitoring system to perform an action.

Abstract: Systems and techniques are described for pet monitoring during unattended delivery. In some implementations, a monitoring system monitors a property includes sensors located throughout the property and generates sensor data. A monitor control unit receives a first indication that a resident of the property will be receiving a delivery during a delivery time. Based on the sensor data and during the delivery time, the monitor control unit determines that a pet, that resides at the property, has been restrained. The monitor control unit provides, to a delivery person, a second indication that the pet at the property has been restrained.

Abstract: Techniques are described for using information from a knob sensor of an appliance in a property monitoring system. In some implementations, a monitoring system may be configured to receive sensor information from a knob, receive monitoring device information from a monitoring device and, based on the sensor information from the knob, identify a knob event. The monitoring system may integrate the knob event with the monitoring device information and analyze the integrated knob event and monitoring device information against one or more rules related to usage of the appliance in view of the state of the property. Based on analyzing the integrated knob event and monitoring device information, the monitoring system may determine whether to perform an action, such as notifying a user or activating an appliance.

Abstract: Techniques are described for detecting and handling unauthenticated commands in a property monitoring system. In some implementations, a monitoring system may include sensors located throughout a property, a monitoring control unit, and an input device. The monitoring control unit may be configured to receive data collected by the sensors, as well as an input command detected by the input device. For an input command that does not include authentication information, the monitoring control unit may generate property state information based on the sensor data, then analyze the property state data and the input command against one or more rules that relate to authorization of unauthenticated commands. Based on the analysis, the monitoring control unit may determine whether to perform the action corresponding to the input command or whether to perform another action, for example, generating and providing a notification or authorization request to a user.

Abstract: Systems and techniques are described for tracking guard tours. In some implementations, the techniques include the actions of receiving data indicating an initiation of a guard tour at the property and by a user, where the guard tour defines a path that includes one or more checkpoints with which the user is instructed to interact. The actions further include analyzing the sensor data. The actions further include determining a location of the user conducting the guard tour at the property. The actions further include based on the location of the user and the path of the guard tour, determining that the user is not following the path of the guard tour. The actions further include based on determining that the user is not following the path of the guard tour, providing, for output, data indicating that the user is not following the path of the guard tour.

Abstract: A method includes, receiving a biometric identifier from a visitor to the property, determining an arrival time of the visitor based on receiving the biometric identifier, comparing the arrival time of the visitor to an expected arrival time of an expected visitor, based on comparing the arrival time of the visitor to an expected arrival time, transmitting the biometric identifier and data identifying the expected visitor, receiving, by the monitoring system and from the external server, (i) data indicating that the biometric identifier corresponds to the expected visitor and (ii) data indicating that an electronic device of the expected visitor is located at the property, and based on (i) the data indicating that the biometric identifier corresponds to the expected visitor and (ii) the data indicating that the electronic device of the expected visitor is located at the property, granting, by the monitoring system, the visitor access to the property.

Abstract: Techniques are described for detecting and handling unauthenticated commands in a property monitoring system. In some implementations, a monitoring system may include sensors located throughout a property, a monitoring control unit, and an input device. The monitoring control unit may be configured to receive data collected by the sensors, as well as an input command detected by the input device. For an input command that does not include authentication information, the monitoring control unit may generate property state information based on the sensor data, then analyze the property state data and the input command against one or more rules that relate to authorization of unauthenticated commands. Based on the analysis, the monitoring control unit may determine whether to perform the action corresponding to the input command or whether to perform another action, for example, generating and providing a notification or authorization request to a user.

Abstract: Systems and techniques are described for tracking guard tours. In some implementations, the techniques include the actions of receiving data indicating an initiation of a guard tour at the property and by a user, where the guard tour defines a path that includes one or more checkpoints with which the user is instructed to interact. The actions further include analyzing the sensor data. The actions further include determining a location of the user conducting the guard tour at the property. The actions further include based on the location of the user and the path of the guard tour, determining that the user is not following the path of the guard tour. The actions further include based on determining that the user is not following the path of the guard tour, providing, for output, data indicating that the user is not following the path of the guard tour.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for monitoring a property are disclosed. A monitoring system includes one or more processors and one or more computer storage media storing instructions that are operable, when executed by the one or more processors, to cause the one or more processors to perform operations comprising: obtaining sensor data from sensors at a property; determining, for a peril, a risk that the peril will occur at the property based on risk factors determined from the sensor data; selecting a particular risk factor from the risk factors based on the risk that the peril will occur at the property; and providing an indication of the particular risk factor.

Abstract: An electronic system is described that receives data collected by a monitoring system, where the monitoring system includes a notification device that is tunable between different states that discreetly convey contextual alerts based on prior association of the states with contextual alerts. The system analyzes the monitoring system data against one or more event profiles that define events relating to the property or one or more users of the property. Based on the analysis of the monitoring system data, a particular event is identified. Information that specifies contextual alerts to be provided by the monitoring system that each correspond to an event defined by the one or more event profiles is accessed. A particular contextual alert that corresponds to the particular event is identified. The system causes output of the particular contextual alert at the notification device included in the monitoring system by changing a state of the notification device.

Abstract: A method includes, receiving a biometric identifier from a visitor to the property, determining an arrival time of the visitor based on receiving the biometric identifier, comparing the arrival time of the visitor to an expected arrival time of an expected visitor, based on comparing the arrival time of the visitor to an expected arrival time, transmitting the biometric identifier and data identifying the expected visitor, receiving, by the monitoring system and from the external server, (i) data indicating that the biometric identifier corresponds to the expected visitor and (ii) data indicating that an electronic device of the expected visitor is located at the property, and based on (i) the data indicating that the biometric identifier corresponds to the expected visitor and (ii) the data indicating that the electronic device of the expected visitor is located at the property, granting, by the monitoring system, the visitor access to the property.

Abstract: Techniques are described for detecting and handling unauthenticated commands in a property monitoring system. In some implementations, a monitoring system may include sensors located throughout a property, a monitoring control unit, and an input device. The monitoring control unit may be configured to receive data collected by the sensors, as well as an input command detected by the input device. For an input command that does not include authentication information, the monitoring control unit may generate property state information based on the sensor data, then analyze the property state data and the input command against one or more rules that relate to authorization of unauthenticated commands. Based on the analysis, the monitoring control unit may determine whether to perform the action corresponding to the input command or whether to perform another action, for example, generating and providing a notification or authorization request to a user.

Abstract: Systems and techniques are described for an integrated security environment to monitor activities at a commercial facility and a residential facility. In some implementations, a monitoring system monitors a property that includes one or more sensors located at the property and generate sensor data. A monitor control unit receives and analyzes the sensor data. Based on analyzing the sensor data, the monitor control unit determines that an event has likely occurred at the property and generates data indicating that the event has likely occurred at the property. A monitoring server receives the data indicating the event has likely occurred at the property. Based on the data that the event has likely occurred at the property, transmitting, to an additional monitoring system that is configured to monitor an additional property, instructions for the additional monitoring system to perform an action.

Abstract: Method, systems, devices, and techniques for access control provisioning are described. A monitoring system configured to monitor a property includes an access control device that is configured to receive an access control request and provide access to a portion of the property in response to the request. The system also includes a control unit or board that is configured to transmit, through a particular relay out of multiple relays, the access control request. The control unit further receives data indicating that the access control device received the access control request and determines that the particular relay corresponds to the access control device.

Abstract: Systems and techniques are described for supervising and monitoring the delivery of a package to a property. In some implementations, shipment data indicating a package to be delivered at the property and identification information for a first person is obtained. A request for a second person to access the property and deliver the package that includes identification information for the second person is received. Identification information for the first person is compared to the identification information for the second person. Access to the property is provided to the second person. Sensor data generated by one or more sensors that are located throughout the property and while providing access to the property is obtained and analyzed. A determination of whether the second person delivered the package to the property is made based on analyzing the sensor data. Data indicating the determination is provided for output.

Abstract: Techniques are described for detecting and handling unauthenticated commands in a property monitoring system. In some implementations, a monitoring system may include sensors located throughout a property, a monitoring control unit, and an input device. The monitoring control unit may be configured to receive data collected by the sensors, as well as an input command detected by the input device. For an input command that does not include authentication information, the monitoring control unit may generate property state information based on the sensor data, then analyze the property state data and the input command against one or more rules that relate to authorization of unauthenticated commands. Based on the analysis, the monitoring control unit may determine whether to perform the action corresponding to the input command or whether to perform another action, for example, generating and providing a notification or authorization request to a user.

Abstract: Techniques are described for presenting events detected by a monitoring system. A system receives a selection of a particular time period, identifies security events detected by a monitoring system during the selected time period, and classifies a subset of the identified security events as abnormal events. The system further generates a density of the identified security events over the selected time period, generates a density of the subset of the identified security events classified as abnormal events, and identifies monitoring system data associated with the selected time period. The system additionally generates a graphical representation of the density of the identified security events, the density of the subset of the identified security events classified as abnormal events, and the identified monitoring system data, and provides the graphical representation for display.

Abstract: Techniques are described for using information from a knob sensor of an appliance in a property monitoring system. In some implementations, a monitoring system may be configured to receive sensor information from a knob, receive monitoring device information from a monitoring device and, based on the sensor information from the knob, identify a knob event. The monitoring system may integrate the knob event with the monitoring device information and analyze the integrated knob event and monitoring device information against one or more rules related to usage of the appliance in view of the state of the property. Based on analyzing the integrated knob event and monitoring device information, the monitoring system may determine whether to perform an action, such as notifying a user or activating an appliance.