Abstract: In general, embodiments relate to a method for managing a technical support (TS) session on a technical support system. The embodiments include receiving TS correspondence from a client, wherein the TS correspondence is associated with the TS session, classifying the TS correspondence to assign it a question classification, based on the question classification, making a determination that the TS correspondence matches at least one prior received TS correspondence, wherein the at least one prior received TS correspondence is associated with the TS session, and visually identifying the TS correspondence and the at least one prior received TS correspondence on a graphical customer interface (GUI) of the technical support system.

Abstract: The present invention provides a clinically applicable method of stem cell transplantation that facilitates engraftment and reconstitutes immunocompetence of the recipient without requiring radiotherapy or chemotherapy, and without development of GVHD or graft rejection. Aspects of the present invention are based on the discovery that the depletion of the endogenous stem cell niche facilitates efficient engraftment of stem cells into that niche. In particular, the present invention combines the use of selective ablation of endogenous stem cells with a combination of antibodies specific for CD117, and agents that modulate immunoregulatory signaling pathways, e.g. agonists of immune costimulatory molecules, in combination with the administration to the recipient of exogenous stem cells, resulting in efficient, long-term engraftment, even in immunocompetent recipients.

Abstract: The present invention provides a clinically applicable method of stem cell transplantation that facilitates engraftment and reconstitutes immunocompetence of the recipient without requiring radiotherapy or chemotherapy, and without development of GVHD or graft rejection.

Abstract: A substrate lift pin assembly, a system including the assembly, and methods of using the same are disclosed. The assembly can include one or more lift pins and a sensor to determine one or more of presence and condition information of the one or more lift pins. The system can be configured to provide an alarm and/or to cease operations based on the presence and/or condition information.

Abstract: Inductive heating systems and method of controlling the same to reduce biological carryover are disclosed herein. An example system includes an induction heater including a tank circuit, the tank circuit including a work coil and a sense coil. The sense coil is to detect a magnetic field generated by the work coil and to output signals in response to the detection. The example system includes a controller to cause the tank circuit to oscillate at a resonant frequency in response to the signals and a power drive unit in communication with the controller and the induction heater. The power drive unit is to adjust power provided to the induction heater in response to the controller driving the tank circuit to oscillate at the resonant frequency.

Abstract: Provided are multilayer films including zinc or sodium ionomers of ethylene acid copolymer. The multilayer films can be fully compatible with polyethylene recycling streams. The multilayer films include a first outer layer, a second outer layer, and a core, the core including a first core layer that includes a zinc or sodium ionomer of ethylene acid copolymer. The multilayer films of the present invention can exhibit improved, maintained, or desirable properties, such as high tear resistance, in comparison to existing multilayer film structures.

Abstract: Provided are methods for recovering a rare earth metal from an aqueous solution containing at least two metals. The methods entail: providing an aqueous solution containing rare earth metal ions from a rare earth metal and base metal ions from a base metal that is a transition metal; adding to the aqueous solution a solvent to capture carbon dioxide; and recovering the rare earth metal by: introducing a source of (bi)carbonate or carbamate anion into the solution, thereby forming a rare earth metal carbonate; forming a soluble base metal complex which enables separation of the rare earth element; and precipitating the rare earth metal carbonate from the aqueous solution, thereby forming a rare earth metal-depleted aqueous solution.

Abstract: A first natural language understanding (NLU) model associated with a first language is obtained. A second natural language understanding model associated with a second language different from the first language is obtained. The second NLU model is functionally consistent with the first NLU model. A change to a functionality of the first NLU model is detected. In response to detecting the change to the functionality of the first NLU model, the change is automatically propagated to the second NLU model.

Abstract: Methods and systems for managing operation of endpoint devices are disclosed. To manage the operation of endpoint devices, a management framework may be used. The management framework may allow users to define desired outcomes for operation of endpoint devices. Once defined, the management framework may supplement the desired outcomes with additional context. The desired outcomes and additional context may be used to determine how to configure the endpoint devices. For example, applications for deployment to the endpoint devices may be identified and confirmed with the requestors via use of the management framework.

Abstract: Techniques described herein relate to a method for managing support cases of clients. The method may include obtaining a support case associated with a client of the clients; in response to obtaining the support case, obtaining contextual information associated with the support case; obtaining client telemetry data associated with the support case; selecting a portion of training data that is similar to the support case based on the client telemetry data, the contextual information, and the support case; generating a prediction model using the portion of the training data and a classification algorithm; and generating predictions using the prediction model, the client telemetry data, the contextual information, and the support case.

Abstract: According to various embodiments, techniques for providing a subsurface master record for a subsurface data record are presented. The techniques include: determining at least one subsurface data record for mastering; obtaining a respective subsurface master record that matches the at least one subsurface data record; and merging the at least one subsurface data record with the respective subsurface master record. The techniques may also include updating each subsurface data record of the at least one subsurface data record with an indication of a relationship between the each subsurface data record and the respective subsurface master record.

Abstract: Embodiments are provided herein that improve the automated generation and auditing of data-bearing reports. These embodiments include using metadata to represent the sources of data to be used to insert information at various locations within a report or other text record. To populate the report, the metadata is used to determine a source to query for the relevant information, a location to insert the relevant information within the text, and optionally a calculation to perform on the source data in order to determine the relevant information. These embodiments result in improved data security and reduced bandwidth and storage cost while also improving report accuracy and allowing for repeated report information updates as the underlying source data is accumulated and/or updated.

Abstract: In some aspects, a method includes storing a configuration database at a media platform. The configuration database includes base customization data associated with the media platform and manufacturer customization data associated with a plurality of manufacturers of television devices. The method includes receiving a configuration request from a television device, where the configuration request includes a location and/or a device identifier of the television device. The method includes selecting a portion of the manufacturer customization data that correspond to the location and/or the device identifier of the television device, generating server-based customization data for the television device based on the portion of the manufacturer customization data and the base customization data, and transmitting the server-based customization data to the television device, where the server-based customization data is configured to be used by the television device to customize a user interface of the media platform.

Abstract: Methods and systems for managing operation of endpoint devices are disclosed. To manage the operation of endpoint devices, a management framework may be used. The management framework may allow users to define desired outcomes for operation of endpoint devices. Once defined, the management framework may supplement the desired outcomes with additional context. The desired outcomes and additional context may be used to determine how to configure the endpoint devices. For example, applications for deployment to the endpoint devices may be identified and confirmed with the requestors via use of the management framework.

Abstract: A method for managing applications includes obtaining an application resolution report from an administrative system, wherein the application resolution report comprises a customer query and a response, applying a neural network algorithm on a set of tokens associated with the application resolution report to obtain a vector representation of the application resolution report, performing a probability analysis on each vector in the vector representation, based on the probability analysis, identifying an unanswered portion of the application resolution report, and in response to the unanswered portion of the application resolution report, performing a query resolution.

Abstract: Provided are multilayer films including ethylene-based polymers. The multilayer films can be fully compatible with polyethylene recycling streams. The multilayer films include a first outer layer, a second outer layer, and a core, the core including a first core layer that includes an ethylene-propylene copolymer. The multilayer films of the present invention can exhibit improved, maintained, or desirable properties, such as high tear resistance, in comparison to existing multilayer film structures that are not fully compatible with polyethylene recycling streams.

Abstract: The present disclosure relates, in part, to compounds, compositions, and methods for treatment, ameliorating, and/or prevention of certain neurodegenerative diseases and/or cancers.

Abstract: A method for performing a plasma etch process is provided. The method initiates with receiving a substrate into a chamber. A high frequency (HF) RF signal is generated, said HF RF signal being pulsed in at least a three-state cycle including a first state, a second state, and a third state. The first state is configured at a first power level; the second state is configured at a second power level less than the first power level; and, the third state is configured at a third power level less than the second power level. The second power level of the HF RF signal being in the range of about 0 W to 3500 W. The HF RF signal is applied to an electrode of the chamber for performing the plasma etch process.

Abstract: A method for training a machine learning model for categorizing data is provided. The method comprising receiving labeled positive training data and negative training data. The positive training data and negative training data are lemmatized and then vectorizing the lemmatized into a vector space. A machine learning model is trained with the vectorized positive training data and negative training data to identify a new category of data from existing categories in the positive training data and negative training data.

Abstract: A breath-enhanced nebulizer adapted for use in administering an aerosolized pharmaceutical composition to a patient by inhalation wherein the patient is connected to a mechanical ventilator is disclosed. The nebulizer has a Venturi driven by a nebulizer air supply that draws a solution of a pharmaceutical composition into a shear zone where the solution is atomized. The Venturi effect is amplified by the internal configuration of the nebulizer to increase the rate of nebulization of drug. Optionally, breath-actuated nebulization is used, employing a pressure sensor interposed between the nebulizer and mechanical ventilator that controls the nebulizer air supply, such that nebulizer air and concomitant nebulization only occurs during the inhalation phase of a breathing cycle.