Patents by Inventor Alicia Y. Moore

Alicia Y. Moore has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11989735
    Abstract: A method includes receiving, from a user device, a transaction service request including a transaction identification and a transaction time; identifying a first plurality of lockbox locations that can complete the transaction service request based on the transaction identification and the transaction time, the first plurality of lockbox locations being within a threshold proximity of a geographic area associated with the user account; receiving, from the user device, a selection of one of the lockbox locations of the first plurality of lockbox locations that can complete the transaction service request; configuring a physical lockbox of the selected lockbox location; receiving an unlock attempt; and transmitting an unlock command to the physical lockbox to unlock the door of the physical lockbox based on a comparison of the unlock attempt to a lockbox locking passcode.
    Type: Grant
    Filed: May 17, 2023
    Date of Patent: May 21, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Miranda C. Hill, Alicia Y. Moore, Susan Symons
  • Publication number: 20240104531
    Abstract: Systems, methods, and apparatuses for generating a tokenized cash code include a provider computing system associated with a provider including a network interface structured to facilitate data communication via a network and a processing circuit comprising a processor and memory. The processing circuit is structured to receive a signal from an external device indicating a monetary amount. The memory comprises a tokenize cash code circuit structured to generate a tokenized cash code associated with the monetary amount and structured for a redemption of the monetary amount at an ATM. The processing circuit is structured to transmit the tokenized cash code to a user of the external device.
    Type: Application
    Filed: August 13, 2019
    Publication date: March 28, 2024
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Patent number: 11935090
    Abstract: Systems, methods, and apparatuses for providing cash back to a customer from a linked ATM after a purchase transaction are described herein. A customer initiates the transactions using a payment check. A cash back amount is determined and an authentication passcode is created. Cash back information is then transmitted to the linked ATM. The cash back information includes the cash back amount and the authentication passcode. The authentication passcode is then provided to the customer. A cash back transaction is then authenticated using the authentication passcode, and the customer is provided with the cash back amount from the linked ATM.
    Type: Grant
    Filed: August 4, 2022
    Date of Patent: March 19, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Patent number: 11900344
    Abstract: A method performed by a processor of a financial institution computing system includes receiving a curbside transaction description from a device, transmitting a set-up request to a location computing system associated with a location, transmitting curbside transaction information to the device, receiving location information from the device indicative of the device being located at the location, initiating the curbside transaction, and servicing a user associated with the device via a receptacle chosen based on the location information and the curbside transaction description.
    Type: Grant
    Filed: June 27, 2022
    Date of Patent: February 13, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Miranda C. Hill, Alicia Y. Moore, Susan Symons
  • Publication number: 20240029039
    Abstract: An automated teller machine (ATM) includes a network interface and an authentication circuit configured to receive data indicative of an interaction with the ATM by a user, detect that an individual computing device is in proximity to the ATM, determine that the individual computing device is not associated with a financial account, display a prompt comprising instructions to bind the individual computing device of the user to the financial account, receive data comprising a unique identifier of the individual computing device of the user, bind the individual computing device to the financial account based at least in part on the received unique identifier of the individual computing device of the user, and transmit, to the individual computing device, an application authorization, the application authorization authorizing an application to complete operations associated with the financial account via the bound individual computing device of the user.
    Type: Application
    Filed: July 28, 2023
    Publication date: January 25, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Miranda C. Hill, Alicia Y. Moore, Susan Symons
  • Publication number: 20230394517
    Abstract: An automated teller machine (“ATM”) includes a network interface, a display device, and an input/output device. The ATM further includes a processing circuit including a processor and a memory, the memory structured to store instructions that are executable by the processor. The instructions cause the processing circuit to receive authentication information from the customer and authenticate the customer using the authentication information, retrieve a real-time rewards balance of a rewards account associated with the customer, generate a banner for the customer based on the real-time rewards balance, and display the banner to the customer. The banner is selectable and activates a rewards functionality of the ATM to cause the ATM to display a screen including at least one of the real-time rewards balance or an option for the customer to redeem the rewards balance held by the customer when the banner is selected.
    Type: Application
    Filed: August 17, 2023
    Publication date: December 7, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Rebecca H. McCloskey, Alicia Y. Moore, Denny E. Puckett, Jerome Rhodes
  • Publication number: 20230376919
    Abstract: A system includes a location identifier device and a computer system. The location identifier is configured to transmit an identifier to a user device when the user device is within a predetermined range of an area and receive location information from the user device associated with a user. The computer system is configured to receive the location information from the user device within the area via the location identifier device and receive a request for an ATM transaction from the user device. The request includes attribute information associated with the user. The computer system is configured to receive attribute information associated with the user comprising an indication of a license plate within the area and identify, based on a determination that the attribute information at least partially matches the attribute information from the request, the user associated with the request.
    Type: Application
    Filed: July 31, 2023
    Publication date: November 23, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Miranda C. Hill, Alicia Y. Moore, Steven E. Puffer, Jerome Rhodes, Susan Symons, Michael R. Thomas, Young M. Yang
  • Publication number: 20230325806
    Abstract: A computing system includes a database, a processor, at least one processor, and at least one program logic stored in at least one memory that, when executed, is configured to cause the at least one processor to: receive, from an entity computing system, a request related to a layaway transaction of a user; facilitate initiation of a layaway deposit account, wherein facilitating initiation of the layaway deposit account comprises: determining that the user has a profile in the database; associating the layaway deposit account with the profile; generating at least one rule that governs the layaway deposit account; and associating the at least one rule with the layaway deposit account; and receive, from an automated teller machine (ATM), a funds deposit amount that complies with the at least one rule associated with the layaway deposit account.
    Type: Application
    Filed: June 13, 2023
    Publication date: October 12, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Patent number: 11776000
    Abstract: An automated teller machine (“ATM”) includes a network interface, a display device, and an input/output device. The ATM further includes a processing circuit including a processor and a memory, the memory structured to store instructions that are executable by the processor. The instructions cause the processing circuit to receive authentication information from the customer and authenticate the customer using the authentication information, retrieve a real-time rewards balance of a rewards account associated with the customer, generate a banner for the customer based on the real-time rewards balance, and display the banner to the customer. The banner is selectable and activates a rewards functionality of the ATM to cause the ATM to display a screen including at least one of the real-time rewards balance or an option for the customer to redeem the rewards balance held by the customer when the banner is selected.
    Type: Grant
    Filed: October 1, 2018
    Date of Patent: October 3, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Rebecca H. McCloskey, Alicia Y. Moore, Denny E. Puckett, Jerome Rhodes
  • Publication number: 20230306380
    Abstract: A system comprises one or more processors coupled to a non-transitory storage medium including instructions that, when executed, cause the one or more processors to determine respective proximities of a mobile device to devices including one or more of an automated teller machine, a printer, or a teller cash drawer, determine respective statuses of the devices based on information received, generate a list of statuses to be displayed on the mobile device for at least a portion of the devices where the list is ordered by priority and where automated teller machines have a higher priority than teller cash drawers which have a higher priority than printers, and where the list is further ordered based on the respective proximities of the mobile device to the devices, generate maintenance instructions for one or more of the devices, and transmit the list of statuses and the maintenance instructions to the mobile device.
    Type: Application
    Filed: May 30, 2023
    Publication date: September 28, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventor: Alicia Y. Moore
  • Publication number: 20230300562
    Abstract: Systems and methods of receiving, from a computing system, location-specific information, the location-specific information corresponding to a first location of a plurality of locations of a bank branch, receiving a first user input relating to a search query via a first graphical user interface displaying the location-specific information, receiving, from the computing system, an updated real-time listing of employees that match the search query, displaying the updated real-time listing of employees in the first graphical user interface, receive, via the first graphical user interface, a second user input corresponding to a selection of a specific employee from the updated real-time listing of employees available at the bank branch, receive, from the computing system, additional details concerning the specific employee, and display, using the first graphical user interface, the additional details concerning the specific employee.
    Type: Application
    Filed: May 26, 2023
    Publication date: September 21, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Dominik Vltavsky, Alicia Y. Moore, Susan Symons, Miranda C. Hill
  • Publication number: 20230289813
    Abstract: A method includes receiving, from a user device, a transaction service request including a transaction identification and a transaction time; identifying a first plurality of lockbox locations that can complete the transaction service request based on the transaction identification and the transaction time, the first plurality of lockbox locations being within a threshold proximity of a geographic area associated with the user account; receiving, from the user device, a selection of one of the lockbox locations of the first plurality of lockbox locations that can complete the transaction service request; configuring a physical lockbox of the selected lockbox location; receiving an unlock attempt; and transmitting an unlock command to the physical lockbox to unlock the door of the physical lockbox based on a comparison of the unlock attempt to a lockbox locking passcode.
    Type: Application
    Filed: May 17, 2023
    Publication date: September 14, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Miranda C. Hill, Alicia Y. Moore, Susan Symons
  • Publication number: 20230289756
    Abstract: A method includes receiving a lockbox transaction order associated with an account of the provider from a first user device where the lockbox transaction order includes a requested transaction and a desired transaction location, validating whether the requested transaction can be completed at the desired transaction location, determining a physical lockbox associated with the provider from a plurality of physical lockboxes at an alternative lockbox transaction location based on determining that the lockbox transaction order cannot be completed at the desired transaction location, transmitting an indication to a user device indicating that the requested transaction can be completed at the alternative lockbox transaction location, preparing the physical lockbox for the requested transaction, and authenticating a user at the physical lockbox where authenticating the user at the physical lockbox enables the physical lockbox to unlock and become accessible by the user.
    Type: Application
    Filed: May 10, 2023
    Publication date: September 14, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Miranda C. Hill, Dennis E. Montenegro, Alicia Y. Moore, Susan Symons, Timothy R. Ward
  • Patent number: 11741445
    Abstract: An automated teller machine (ATM) includes a network interface and an authentication circuit configured to receive data indicative of an interaction with the ATM by a user, detect that an individual computing device is in proximity to the ATM, determine that the individual computing device is not associated with a financial account, display a prompt comprising instructions to bind the individual computing device of the user to the financial account, receive data comprising a unique identifier of the individual computing device of the user, bind the individual computing device to the financial account based at least in part on the received unique identifier of the individual computing device of the user, and transmit, to the individual computing device, an application authorization, the application authorization authorizing an application to complete operations associated with the financial account via the bound individual computing device of the user.
    Type: Grant
    Filed: August 15, 2022
    Date of Patent: August 29, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Miranda C. Hill, Alicia Y. Moore, Susan Symons
  • Patent number: 11729578
    Abstract: Systems and methods of receiving, from a computing system, location-specific information, the location-specific information corresponding to a first location of a plurality of locations of a bank branch, receiving a first user input relating to a search query via a first graphical user interface displaying the location-specific information, receiving, from the computing system, an updated real-time listing of employees that match the search query, displaying the updated real-time listing of employees in the first graphical user interface, receive, via the first graphical user interface, a second user input corresponding to a selection of a specific employee from the updated real-time listing of employees available at the bank branch, receive, from the computing system, additional details concerning the specific employee, and display, using the first graphical user interface, the additional details concerning the specific employee.
    Type: Grant
    Filed: March 31, 2022
    Date of Patent: August 15, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Dominik Vltavsky, Alicia Y. Moore, Susan Symons, Miranda C. Hill
  • Patent number: 11720876
    Abstract: The present disclosure describes devices and methods for facilitating specific transactions between a seller and a purchaser. In particular, a computing device, an accounts database, and a network interface are disclosed. In some embodiments, the specific transaction is a layaway transaction. The computing device receives a request to facilitate the transaction between the seller and purchaser. The computing device sets up a layaway deposit account for the transaction, facilitates funding of the account, and finalizes the transaction in response to a condition being met.
    Type: Grant
    Filed: August 5, 2022
    Date of Patent: August 8, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Patent number: 11715078
    Abstract: A system includes a location identifier device configured to receive location information from a user device; a surveillance device configured to capture video surveillance; and a computer system. The computer system is configured to: receive the location information; receive a request for an ATM transaction that includes attribute information associated with the user; obtain, from the received video surveillance, captured attribute information associated with the user; determine that the captured attribute information at least partially matches the received attribute information; transmit a transaction code to the user device based on (i) the location information from the user device being within the area, (ii) the captured attribute information at least partially matching the attribute information, and (iii) the identification of the user associated with the request; and facilitate the ATM transaction based at least partially on the received transaction code.
    Type: Grant
    Filed: June 6, 2022
    Date of Patent: August 1, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Miranda C. Hill, Alicia Y. Moore, Steven E. Puffer, Jerome Rhodes, Susan Symons, Michael R. Thomas, Young M. Yang
  • Patent number: 11710109
    Abstract: A method performed by a processor of a provider computing system includes allowing an account holder at the provider to initiate a transaction with the provider remotely (e.g., via smartphone, online banking, etc.), by submitting a request for a specified transaction to be picked up in a lockbox at a provider's lockbox location. The pickup and completion of the account holder's requested transaction occurs at a lockbox location that has a plurality of lockboxes. The lockbox allows the account holder to access the facility at the account holder's leisure, both in time and location. The lockbox pickup service alleviates the uncertainty, fluctuating time cost, and inconvenient operating hours by allowing the account holder to request transactions with an easy to use interface resulting in a lockbox to be accordingly prepped so that the account holder can provide the proper authentication information and access the lockbox.
    Type: Grant
    Filed: May 27, 2022
    Date of Patent: July 25, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Miranda C. Hill, Dennis E. Montenegro, Alicia Y. Moore, Susan Symons, Timothy R. Ward
  • Patent number: 11704638
    Abstract: A method performed by a processor of a provider computing system includes allowing an account holder at the provider to initiate a transaction with the provider remotely (e.g., via smartphone, online banking, etc.), by submitting a request for a specified transaction to be picked up in a lockbox at a provider's lockbox location. The pickup and completion of the account holder's requested transaction occurs at a lockbox location that has a plurality of lockboxes. The lockbox allows the account holder to access the facility at the account holder's leisure, both in time and location. The lockbox pickup service alleviates the uncertainty, fluctuating time cost, and inconvenient operating hours by allowing the account holder to request transactions with an easy to use interface resulting in a lockbox to be accordingly prepped so that the account holder can provide the proper authentication information and access the lockbox.
    Type: Grant
    Filed: April 18, 2022
    Date of Patent: July 18, 2023
    Assignee: WELLS FARGO BANK, N.A.
    Inventors: Darren M. Goetz, Miranda C. Hill, Dennis E. Montenegro, Alicia Y. Moore, Susan Symons, Timothy R. Ward
  • Patent number: 11694167
    Abstract: Disclosed are systems, methods, and non-transitory computer readable mediums for receiving a location of a mobile device, determining an identity of a user of the mobile device, determining respective proximities of the mobile device to a plurality of devices, receiving statuses of the devices, determining an authorized subset of the devices, generating a list of statuses of the authorized subset for which the user is authorized with the list ordered by priority and a device type having a higher priority than a status, generating maintenance instructions for a portion of the authorized subset, and transmitting the list of statuses and the maintenance instructions to the mobile device.
    Type: Grant
    Filed: June 27, 2022
    Date of Patent: July 4, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventor: Alicia Y. Moore