Abstract: Disclosed is a method of determining call quality for a contact centre. A call is initialised between a customer agent and a contact centre agent, with the customer agent connecting to the call at a point of presence having a selectable geographic location. Monitoring information is received, for the call, measured at the customer agent, the contact centre agent and a contact centre service provider connecting the call between the customer agent and the contact centre agent. Quality of the call is determined from the monitoring information collected from the customer agent, the contact centre agent and the contact centre service provider.

Abstract: Downhole apparatus (30) comprises: a tubular body (42) for incorporation in a tubing string (24); a float valve (30) mounted in the body (42) and operable to prevent flow up though the body; and a float valve retainer (38) maintaining the float valve (30) in an inoperable configuration and permitting flow up through the body (42), the retainer (38) comprising a flow restriction (80) to permit creation of a pressure differential across the restriction (80) and reconfiguring of the retainer (38) to permit operation of the float valve (30). The flow restriction (80) has a retracted configuration and an extended configuration to permit creation of the pressure differential, the flow restriction (80) maintaining the retracted configuration until exposed to a selected absolute pressure.

Abstract: Systems and methods include generation of a source optical signal outside of a radiofrequency-shielded cabin based on a reference electrical clock signal, transmission of the source optical signal into the radiofrequency-shielded cabin via optical media, generation of an electrical clock signal based on the source optical signal within the radiofrequency-shielded cabin, jitter cleaning of the electrical clock signal within the radiofrequency-shielded cabin to generate a jitter-cleaned electrical clock signal based on an average frequency of the electrical clock signal and a jitter of a magnetically-compatible jitter cleaner oscillator, and transmission of the jitter-cleaned electrical clock signal to a plurality of positron emission tomography scanner detectors disposed within the radiofrequency-shielded cabin.

Abstract: A downhole tool comprises a hollow body having a wall and a port in the wall, and a closing sleeve movable relative to the body to open and close the port. A seal is provided between the body and the sleeve and is configured to hold differential pressure. An isolation member may be deployed in the tool to isolate the seal from differential pressure and close the port. The isolation member may be deployed following initiation of a tool activation process, a successful outcome of the process being translating the closing sleeve and closing the port, and positioning the seal to hold a differential pressure. If it is detected that the outcome has not been achieved, the isolation member is deployed to isolate the seal from differential pressure and close the port.

Abstract: A framework for power management. The framework includes at least one power distribution board disposed within a radio-frequency (RF) cabin of a medical imaging system and coupled to an external reference clock. The power distribution board may include a clock circuit that generates one or more output clock signals based on a reference clock signal from the external reference clock. One or more switching regulators may be coupled to the clock circuit. The one or more switching regulators may be synchronized to the one or more output clock signals and provide power to one or more endpoint loads.

Abstract: A method of controlling camera and illumination systems may trigger a camera system to start exposing. An illumination system is also triggered to illuminate an infrared exposure of the camera system. The method also triggers multiple camera and illumination systems. In addition, a method of identification by a transmitter is provided. The method provides for modulating an infrared light source with a unique pattern to identify an unmanned aerial vehicle (UAV) and then sending the modulated light pattern to a receiver.

Abstract: A fuel cell system is disclosed, which includes an anode recirculation loop having a fuel cell stack for generating power, a flowmeter, a current sensor and a processor. The flowmeter is configured for measuring a fuel flow rate provided into the anode recirculation loop. The current sensor is configured for measuring a current drawn from the fuel cell stack. The processor is configured for determining a steam to carbon ratio in the anode recirculation loop based on the measured fuel flow rate and the measured current. The fuel cell system further includes a temperature sensor for measuring a temperature in the anode recirculation loop. The process is configured for determining the steam to carbon ration further based on the measured temperature. A method for operating the fuel cell system and a fuel cell power plant are also disclosed.

Abstract: A plenum for processing one or more byproducts output from a generator, and systems and methods thereof, can have the plenum in the form of a hollow elongate rectangular box having a first end and a second end opposite the first end. The plenum can have a frame and a sidewall fixed to the frame, and can be adapted to be oriented vertically when operatively coupled to receive the one or more byproducts from the generator. The sidewall can include an opening adapted to receive heated air from the generator as one of the byproducts from the generator.

Abstract: Process for producing a titanium alloy material, such as a titanium aluminum alloy, are provided. The process includes reduction of TiCl4, which includes a titanium ion (Ti4+), through intermediate ionic states of an AlCl3-based salt solution that includes Ti3+ and an AlCl3-based salt solution that includes Ti2+, which may then undergo a disproportionation reaction to form the titanium aluminum alloy.

Abstract: A formed substrate assembly includes an air flow form plate, a fuel flow form plate, and an anode. The fuel flow form plate is positioned over the air flow form plate. The fuel flow form plate partially defines a plurality of first channels. The fuel flow form plate also defines a plurality of second channels. The plurality of second channels defines a plurality of apertures, where a portion of the apertures extend from the plurality of second channels to the plurality of first channels. The anode is positioned over the fuel flow form plate. The anode partially defines the plurality of first channels such that the fuel flow form plate and the anode define the plurality of first channels. The portion of the plurality of apertures is configured to channel a flow of fuel from the plurality of second channels to the plurality of first channels.

Abstract: A downhole tool comprises a hollow body having a wall and a port in the wall, and a closing sleeve movable relative to the body to open and close the port. A seal is provided between the body and the sleeve and is configured to hold differential pressure. An isolation member may be deployed in the tool to isolate the seal from differential pressure and close the port. The isolation member may be deployed following initiation of a tool activation process, a successful outcome of the process being translating the closing sleeve and closing the port, and positioning the seal to hold a differential pressure. If it is detected that the outcome has not been achieved, the isolation member is deployed to isolate the seal from differential pressure and close the port.

Abstract: An apparatus is described for training a behavior of an agent in a physical or digital environment. The apparatus comprises a memory storing the location of at least one reward token in the environment. The location has been specified by a user. At least one processor executes the agent in the environment according to a behavior policy. The processor is configured to observe values of variables comprising: an observation of the agent, an action of the agent and any reward resulting from the reward token. The processor is configured to update the behavior policy using reinforcement learning according to the observed values.

Abstract: A system and method for structuring search results for attribute comparison are presented. A product selection from a user device is received. The product selection has a plurality of attributes associated with it. A plurality of adjustable sliders configured to allow the user to refine a search is generated and caused to be displayed in a user interface of the user device. One or more adjustments of the plurality of adjustable sliders is received. In response to the user to an adjustment made to a first adjustable slider of the plurality of adjustable sliders, an analysis of a networked database for search results that match values indicated by the plurality of adjustable sliders including the adjustment made to the first adjustable slider is performed. The search results are caused to be presented on the user interface displayed on the user device.

Abstract: The present invention relates to water-soluble films incorporating anti-tacking agents and methods of their preparation. Anti-tacking agents may improve the flow characteristics of the compositions and thereby reduce the problem of film adhering to a user's mouth or to other units of film. In particular, the present invention relates to edible water-soluble delivery systems in the form of a film composition including a water-soluble polymer, an active component selected from cosmetic agents, pharmaceutical agents, vitamins, bioactive agents and combinations thereof and at least one anti-tacking agent.

Abstract: A method, apparatus and computer program product are provided to localize data from at least one of two or more data sets a based upon the registration of synthetic images representative of the two or more data sets. In the context of a method, first and second synthetic images are created from first and second data sets, respectively. In creating the first and second synthetic images, representations of one or more features from the first and second data sets are rasterized. The method also determines a transformation based upon a phase correlation between the first and second synthetic images. The transformation provides for improved localization of the data from at least one of the first or second data sets. The method also generates a report that defines the transformation.

Abstract: Described here are self-contained surgical navigation systems which include a head-worn display device to be worn by a user during surgery. The system includes a display generator for generating a visual display on the display device, and a sensor suite having at least one tracking camera. The system further includes a support module including: a user-replaceable, modular battery that is reversibly insertable into a housing of the support module, and a processor unit configured to receive data from the sensor suite and calculate a position and an orientation of at least one marker. The support module is electrically coupled to the head-worn display device to provide power and data to the head-worn display device. The display device and the support module together comprise the entire sensing and computing capability of the system, without requiring external sensors, cameras, computers, or other electrical equipment.

Abstract: The present invention relates to compounds with high chemical stability and methods for inhibiting the pathological activity of extracellular histones in a subject. In particular, the invention relates to compounds with high chemical stability, uses thereof and methods for inhibiting or ameliorating extracellular histone mediated ailments (such as, for example, sepsis, systemic immune response syndrome (SIRS) and ischemia reperfusion injury (IRI)). More particularly, the invention relates to methods and uses of a polyanionic sulfated cellobioside modified with a small uncharged glycosidically linked substituent at its reducing terminus, wherein the presence of the substituent results in a molecule with high chemical stability without affecting the ability of the molecule to be effective in the therapy of extracellular histone mediated ailments. For example, the present invention relates to methods and uses of ?-O-methyl cellobioside sulfate (mCBS) or a pharmaceutically acceptable salt thereof (e.g., mCBS.

Abstract: A mission planning method for use with a weapon is disclosed. The method comprises: obtaining a first training data set describing the performance of the weapon; using the first training data set and a Gaussian Process (GP) or Neural Network to obtain a first surrogate model giving a functional approximation of the performance of the weapon; and providing the first surrogate model to a weapons system for use in calculating a performance characteristic of the weapon during combat operations.

Abstract: Downhole apparatus (30) comprises: a tubular body (42) for incorporation in a tubing string (24); a float valve (30) mounted in the body (42) and operable to prevent flow up though the body; and a float valve retainer (38) maintaining the float valve (30) in an inoperable configuration and permitting flow up through the body (42), the retainer (38) comprising a flow restriction (80) to permit creation of a pressure differential across the restriction (80) and reconfiguring of the retainer (38) to permit operation of the float valve (30). The flow restriction (80) has a retracted configuration and an extended configuration to permit creation of the pressure differential, the flow restriction (80) maintaining the retracted configuration until exposed to a selected absolute pressure.

Abstract: A system and method for structuring search results for attribute comparison are presented. A product selection from a user device is received. The product selection has a plurality of attributes associated with it. A plurality of adjustable sliders configured to allow the user to refine a search is generated and caused to be displayed in a user interface of the user device. One or more adjustments of the plurality of adjustable sliders is received. In response to the user to an adjustment made to a first adjustable slider of the plurality of adjustable sliders, an analysis of a networked database for search results that match values indicated by the plurality of adjustable sliders including the adjustment made to the first adjustable slider is performed. The search results are caused to be presented on the user interface displayed on the user device.