Abstract: There is provided a handheld device for navigating about a selected geographical zone. The handheld navigating device includes a processor circuit with a screen on which an image representative of a geographical map of a selected geographical zone is displayed. The geographical map of the selected geographical zone includes representations corresponding respectively with points of interest having locations and categories. The geographical map is configured so that (a) at least part of the representations corresponding respectively with points of interest are clustered within at least one viewing area, (b) the at least one viewing area is distinguished by a visible pattern having both a selected appearance and a first visual state that do not reveal the locations and the categories of the points of interest. The handheld navigation device includes a geographical position locating subsystem for determining when a selected relationship exists between the user and one or more of the points of interest.

Abstract: A method includes: selecting a set of access points in a focus zone that identifies an area around the travel destination; determining access paths through one or more access points in the set of selected access points; listing crossings that the access paths pass through; for each of the listed crossings: determining a probability that the listed crossing is passed through by an access path; determining at least one complexity score of the listed crossing; determining a set of points of interest (POIs) along access paths passing through the listed crossing; and determining quality scores for the POIs, respectively, the quality score of one of the POIs reflecting a utility of that one of the POIs to facilitate orientation; selecting POIs from the set of POIs based on the quality scores; generating the access map including the access paths and the selected POIs; and outputting the access map.

Abstract: There is provided a handheld device for navigating about a selected geographical zone. The handheld navigating device includes a processor circuit with a screen on which an image representative of a geographical map of a selected geographical zone is displayed. The geographical map of the selected geographical zone includes representations corresponding respectively with points of interest having locations and categories. The geographical map is configured so that (a) at least part of the representations corresponding respectively with points of interest are clustered within at least one viewing area, (b) the at least one viewing area is distinguished by a visible pattern having both a selected appearance and a first visual state that do not reveal the locations and the categories of the points of interest. The handheld navigation device includes a geographical position locating subsystem for determining when a selected relationship exists between the user and one or more of the points of interest.

Abstract: A method includes: selecting a set of access points in a focus zone that identifies an area around the travel destination; determining access paths through one or more access points in the set of selected access points; listing crossings that the access paths pass through; for each of the listed crossings: determining a probability that the listed crossing is passed through by an access path; determining at least one complexity score of the listed crossing; determining a set of points of interest (POIs) along access paths passing through the listed crossing; and determining quality scores for the POIs, respectively, the quality score of one of the POIs reflecting a utility of that one of the POIs to facilitate orientation; selecting POIs from the set of POIs based on the quality scores; generating the access map including the access paths and the selected POIs; and outputting the access map.

Abstract: Outgoing emails and threads are compared to performance indicators, to identify problematic email behavior, and the problematic email behavior is matched to suggestions for changing email behavior and to explanations of how the outgoing emails containing the problematic email behavior cause undesirable incoming emails. The problematic email behavior is also compared to goal standards, to produce email behavior targets and goals. Behavioral feedback related to the problematic email behavior is provided using, for example, a dashboard display. The behavioral feedback can include suggestions for changing email behavior, email behavior targets and goals, societal email behavior comparisons relative to others, etc., links between the outgoing emails and behavior of others, an explanation of how the outgoing email impacts the quantity and quality of the incoming emails, etc.

Abstract: A method for authentication of user reviews includes providing a user certificate to a user's mobile device. A transaction log is received from the mobile device. The transaction log includes an encrypted tag identifier which has been transmitted to the mobile device from a review tag at a location where a service is provided by a service provider when the review tag has verified the validity of the user certificate. The encrypted tag identifier is decrypted to identify the service provider. The user is prompted to submit a review of the service provided by the service provider.

Abstract: A method for planning a transportation service includes sending transportation proposal to a plurality of organizations. The proposal includes one or more initial options, each including a set of variable parameters. Each organization can generate a modified option and make a commitment conditional on selected ones of the parameters. Each organization sends respective modified options to commuters of that organization who may specify their own pledges for at least one of the modified options, conditional on the organization-selected values for the variable parameters and optionally on commuter-selected values for the variable parameters. A cost-benefit function is computed for each of a set of revised options for the transportation service, each of the revised options being based on a combination of the variable parameters for which pledges which cover the combination have been received and one or more of the revised options is identified, based on the computed cost-benefit function.

Abstract: A system and method for guiding a user in building a query are disclosed. The method includes providing an interaction space in which a user formulates a query using a plurality of query building blocks selected from a predefined set of query building blocks. The user's formulation of the query is guided. Guiding selection of at least a next building block is provided by at least one of a content-based mechanism which limits the selection of the next building block to those which will yield at least one result from an indexed collection of documents, a structure-based selection mechanism which limits the selection of the next building block to those which meet a predefined grammar, and a usage-based selection mechanism which proposes a next building block based on patterns of building blocks used in building prior queries. Each of these guidance mechanisms may be provided with the result that the next block proposed is informed by each of the mechanisms.

Abstract: A computer-implemented method for identifying constraints to reducing consumable usage includes acquiring print job information for a set of print jobs submitted for printing by a set of users. A print job representation is computed for each of the print jobs from the print job information. Provision is made for user-annotation of a note associated with the submitted print jobs including a reason for printing the print job. User-annotations are received for at least some of the submitted print jobs. The print jobs may be clustered into clusters based on the print job representations and annotations. A representation of the set of print jobs includes a user dashboard and a group dashboard is generated which is based on the users' annotations and other users' included in a group to provide a structure for collaboration among the group members to identify the constraints to reducing consumable usage and/or provide solutions to reduce consumable usage.

Abstract: A method for authentication of user reviews includes providing a user certificate to a user's mobile device. A transaction log is received from the mobile device. The transaction log includes an encrypted tag identifier which has been transmitted to the mobile device from a review tag at a location where a service is provided by a service provider when the review tag has verified the validity of the user certificate. The encrypted tag identifier is decrypted to identify the service provider. The user is prompted to submit a review of the service provided by the service provider.

Abstract: A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator.

Abstract: A computer implemented method of forming carpools. Lists of participants in a rideshare environment are maintained. The participants are members of a private group and have privileges based on membership. A location of a participant is automatically determined based on a location detection method. A driver from the list of participants is automatically identified based on a current location of the driver. The driver proposes a trip comprising an approximate start time, approximate start location, end location, and number of available seats. Requests for transportation are received from passengers who are participants on the list of participants. For each available seat, the requests for transportation are automatically matched with the trip based on the approximate start time, the approximate start location, or the end location. Only certain passengers are matched with certain drivers. The matching identifies proposed riders.

Abstract: A method for planning a transportation service includes sending transportation proposal to a plurality of organizations. The proposal includes one or more initial options, each including a set of variable parameters. Each organization can generate a modified option and make a commitment conditional on selected ones of the parameters. Each organization sends respective modified options to commuters of that organization who may specify their own pledges for at least one of the modified options, conditional on the organization-selected values for the variable parameters and optionally on commuter-selected values for the variable parameters. A cost-benefit function is computed for each of a set of revised options for the transportation service, each of the revised options being based on a combination of the variable parameters for which pledges which cover the combination have been received and one or more of the revised options is identified, based on the computed cost-benefit function.

Abstract: A computer-implemented method for identifying constraints to reducing consumable usage includes acquiring print job information for a set of print jobs submitted for printing by a set of users. A print job representation is computed for each of the print jobs based on features extracted from the print job information. Provision is made for user-annotation of the submitted print jobs with a task category and a constraint category. Each of a plurality of task categories represents a respective task with which the printing of a print job is associated. Each of a plurality of selectable constraint categories expresses a different reason for printing the print job. User-annotations are received for at least some of the submitted print jobs. The print jobs are clustered into clusters based on the print job representations and task category annotations.

Abstract: The application discloses systems and methods for physically sharing a hard copy of a document. The systems and methods include presenting to a user a graphical user interface having printing options for printing the document, where the graphical user interface has an input for receiving an indication by the user that the user is willing to share the hard copy of the document; presenting to the user options for defining characteristics of the hard copy of the document in response to receiving the indication; and publishing at least one of the defined characteristics within a profile page of the user.

Abstract: A computer-implemented method for identifying constraints to reducing consumable usage includes acquiring print job information for a set of print jobs submitted for printing by a set of users. A print job representation is computed for each of the print jobs based on features extracted from the print job information. Provision is made for user-annotation of the submitted print jobs with a task category and a constraint category. Each of a plurality of task categories represents a respective task with which the printing of a print job is associated. Each of a plurality of selectable constraint categories expresses a different reason for printing the print job. User-annotations are received for at least some of the submitted print jobs. The print jobs are clustered into clusters based on the print job representations and task category annotations.

Abstract: A method for assisting a user to develop a query in a natural language includes receiving a user's query in a natural language and, while the user's query is being entered, presenting a subset of ranked query suggestions from a collection of ranked query suggestions to the user as candidates for user queries. The subset is based on that portion of the user's query already entered. The query suggestions in the subset of query suggestions are presented according to their respective rankings in the collection. Each of the query suggestions in the collection is formulated to retrieve at least one responsive instance in the knowledge base. The rankings of the query suggestions in the collection are based at least in part on stored logs of prior user sessions in which user queries were input to a search engine for retrieving responsive instances from the knowledge base.

Abstract: The application discloses systems and methods for physically sharing a hard copy of a document. The systems and methods include presenting to a user a graphical user interface having printing options for printing the document, where the graphical user interface has an input for receiving an indication by the user that the user is willing to share the hard copy of the document; presenting to the user options for defining characteristics of the hard copy of the document in response to receiving the indication; and publishing at least one of the defined characteristics within a profile page of the user.

Abstract: Systems and methods are employed to quantify resource usage for review by a user. Marking engine data contains information related to a print job sent to the marking engine and community data relates to resource usage by members of a plurality of communities within a system. A resource profiling component receives the marking engine data and the community data to evaluate resource usage by a user compared to one or more of a user within their community. A visualization component receives the evaluation from the resource profiling component, generates a graphic associated with the evaluation and presents and distributes the graphic to one or more recipients.

Abstract: A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator.