Patents by Inventor CHIRAG JAIN
CHIRAG JAIN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12190491Abstract: A method and system for dimension estimation based on duplication identification is disclosed. In some embodiments, the method includes receiving a set of images of an object. The method includes detecting, from each image in the set of images, a respective image segmentation representing a damage of the object. The method then includes determining a respective dimension for the damage represented by each of the image segmentations. The method further includes determining whether two or more of the image segmentations represent a same damage of the object. Responsive to two or more of the image segmentations representing a same damage of the object, the method includes combining the respective dimensions determined for the damage represented by the two or more image segmentations to obtain a final dimension for the same damage.Type: GrantFiled: November 29, 2023Date of Patent: January 7, 2025Assignee: Genpact USA, Inc.Inventors: Abhilash Nvs, Ankit Sati, Payanshi Jain, Koundinya K. Nvss, Rajat Katiyar, Mohiuddin Khan, Chirag Jain, Sreekanth Menon
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Publication number: 20240428204Abstract: A method and system are provided for assessing damage to a structure. According to one embodiment, the method includes detecting one or more external parts of the structure from a video of the structure using a first machine learning (ML) module trained to identify in one or more frames of a video of a structure an external part of the structure. The method also includes using a second ML module, trained to detect and classify damaged regions of a structure from one or more frames of the video: (i) identifying one or more damaged regions of the structure, and (ii) classifying the one or more damaged regions based on damage types. The method further includes associating the one or more damaged regions and corresponding damage types with the one or more external parts, providing a respective vision-based damage estimate for each of the one or more external parts.Type: ApplicationFiled: June 11, 2024Publication date: December 26, 2024Inventors: Abhilash Nvs, Adrita Barari, Ankit Sati, Payanshi Jain, Chirag Jain, Sreekanth Menon
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Publication number: 20240338755Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.Type: ApplicationFiled: June 20, 2024Publication date: October 10, 2024Inventors: Jaswinder Pal SINGH, Amy KANG, Christine M. HUNSICKER, Georgiy GOLDENBERG, Dongming JIANG, Chirag JAIN, Prashant RAO, Prashant TR RAO
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Publication number: 20240289742Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.Type: ApplicationFiled: October 2, 2023Publication date: August 29, 2024Inventors: Jaswinder Pal SINGH, Amy KANG, Christine M. HUNSICKER, Georgiy GOLDENBERG, Dongming JIANG, Chirag JAIN, Prashant RAO, Prashant TR RAO
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Patent number: 12039501Abstract: A method and system are provided for assessing damage to a structure. According to one embodiment, the method includes detecting one or more external parts of the structure from a video of the structure using a first machine learning (ML) module trained to identify in one or more frames of a video of a structure an external part of the structure. The method also includes using a second ML module, trained to detect and classify damaged regions of a structure from one or more frames of the video: (i) identifying one or more damaged regions of the structure, and (ii) classifying the one or more damaged regions based on damage types. The method further includes associating the one or more damaged regions and corresponding damage types with the one or more external parts, providing a respective vision-based damage estimate for each of the one or more external parts.Type: GrantFiled: October 26, 2020Date of Patent: July 16, 2024Assignee: Genpact USA, Inc.Inventors: Abhilash Nvs, Adrita Barari, Ankit Sati, Payanshi Jain, Chirag Jain, Sreekanth Menon
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Patent number: 12033208Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.Type: GrantFiled: April 29, 2022Date of Patent: July 9, 2024Assignee: CaaStle, Inc.Inventors: Jaswinder Pal Singh, Amy Kang, Christine M. Hunsicker, Georgiy Goldenberg, Dongming Jiang, Chirag Jain, Prashant Rao, Prashant T R Rao
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Publication number: 20240095896Abstract: A method and system for dimension estimation based on duplication identification is disclosed. In some embodiments, the method includes receiving a set of images of an object. The method includes detecting, from each image in the set of images, a respective image segmentation representing a damage of the object. The method then includes determining a respective dimension for the damage represented by each of the image segmentations. The method further includes determining whether two or more of the image segmentations represent a same damage of the object. Responsive to two or more of the image segmentations representing a same damage of the object, the method includes combining the respective dimensions determined for the damage represented by the two or more image segmentations to obtain a final dimension for the same damage.Type: ApplicationFiled: November 29, 2023Publication date: March 21, 2024Inventors: Abhilash Nvs, Ankit Sati, Payanshi Jain, Koundinya K. Nvss, Rajat Katiyar, Mohiuddin Khan, Chirag Jain, Sreekanth Menon
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Patent number: 11875496Abstract: A method for dimension estimation based on duplication identification. In some embodiments, the method includes receiving a set of images of an object. The method then includes detecting, using a first machine learning system trained to perform image segmentation, a first image segmentation representing a damage of the object on a first image and a second image segmentation representing a damage of the object on a second image. The method further includes determining, using a second machine learning system trained to perform dimension estimation, a first dimension for the damage represented by the first image segmentation and a second dimension for the damage represented by the second image segmentation. The method includes determining whether the first and second image segmentations represent a same damage. If these image segmentations represent the same damage, the method intelligently combines the first and second dimensions to obtain a final dimension for the damage.Type: GrantFiled: August 25, 2021Date of Patent: January 16, 2024Assignee: Genpact Luxembourg S.à r.l. IIInventors: Abhilash Nvs, Ankit Sati, Payanshi Jain, Koundinya K. Nvss, Rajat Katiyar, Mohiuddin Khan, Chirag Jain, Sreekanth Menon
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Patent number: 11856143Abstract: Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.Type: GrantFiled: December 29, 2022Date of Patent: December 26, 2023Assignee: CAASTLE, INC.Inventors: Avinash Singh, Prashant Kumar Rai, Chirag Jain, Ankita Sinha
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Patent number: 11810065Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.Type: GrantFiled: March 10, 2022Date of Patent: November 7, 2023Assignee: CAASTLE, INC.Inventors: Jaswinder Pal Singh, Amy Kang, Christine M. Hunsicker, Georgiy Goldenberg, Dongming Jiang, Chirag Jain, Prashant Rao, Prashant Tr Rao
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Publication number: 20230281387Abstract: A method and system for handling unlabeled interaction data with contextual understanding are disclosed. In some embodiments, the method includes receiving the interaction data describing agent-consumer interactions associated with a contact center. The method includes analyzing the interaction data to identify a plurality of features. The method includes automatically performing taxonomy driven classification on the plurality of features to generate a first set of labels associated with the interaction data. The method includes training a deep learning model using the first set of labels and the interaction data to determine a second set of labels. The method then includes intelligently combining the first and second sets of labels to obtain a combined set of labels associated with the interaction data.Type: ApplicationFiled: March 2, 2022Publication date: September 7, 2023Inventors: Prakash Selvakumar, Meenakshi Sundaram Murugeshan, Payanshi Jain, Gehna Ahuja, Sai Krishna Reddy, Chirag Jain, Sreekanth Menon
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Patent number: 11748120Abstract: Techniques for server-based UI rendering are described. In an example, a system receives, from a device, a request associated with rendering a UI that includes multiple UI components. The system receives, from a first source associated with a first UI component, availability information indicating that the first UI component is available for use by other UI components. Based at least in part on the availability information, the system determines that the first UI component is available for use by a second UI component. The system receives, from a second source associated with the second UI component, event information indicating content presentable in the first UI component and an event trigger at the second UI component to present the content. Further, the system sends, to the device, a set of instructions associated with the rendering of the UI. The set of instructions includes the event information.Type: GrantFiled: December 7, 2021Date of Patent: September 5, 2023Assignee: Amazon Technologies, Inc.Inventors: Kwok Yin Timothy Tong, Todd Sullivan, Chirag Jain, Hans Hoeijmakers, Ryan Dong, Lu Chuan Liu
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Publication number: 20230146271Abstract: Disclosed are systems and methods for forecasting inbound telecommunications, and more particularly, for analyzing real-time and historical call center data, and applying a forecasting model to said data in order to predict inbound call volume. Additionally, tools are disclosed for manipulating call center data and generating visual representations of metrics pertaining to forecasting call center data via a dashboard.Type: ApplicationFiled: December 29, 2022Publication date: May 11, 2023Inventors: Avinash SINGH, Prashant Kumar RAI, Chirag JAIN, Ankita SINHA
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Publication number: 20230063002Abstract: A method for dimension estimation based on duplication identification. In some embodiments, the method includes receiving a set of images of an object. The method then includes detecting, using a first machine learning system trained to perform image segmentation, a first image segmentation representing a damage of the object on a first image and a second image segmentation representing a damage of the object on a second image. The method further includes determining, using a second machine learning system trained to perform dimension estimation, a first dimension for the damage represented by the first image segmentation and a second dimension for the damage represented by the second image segmentation. The method includes determining whether the first and second image segmentations represent a same damage. If these image segmentations represent the same damage, the method intelligently combines the first and second dimensions to obtain a final dimension for the damage.Type: ApplicationFiled: August 25, 2021Publication date: March 2, 2023Inventors: Abhilash Nvs, Ankit Sati, Payanshi Jain, Koundinya K. Nvss, Rajat Katiyar, Mohiuddin Khan, Chirag Jain, Sreekanth Menon
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Patent number: 11570305Abstract: Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.Type: GrantFiled: November 29, 2021Date of Patent: January 31, 2023Assignee: CaaStle, Inc.Inventors: Avinash Singh, Prashant Kumar Rai, Chirag Jain, Ankita Sinha
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Publication number: 20220253924Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.Type: ApplicationFiled: April 29, 2022Publication date: August 11, 2022Inventors: Jaswinder Pal SINGH, Amy KANG, Christine M. HUNSICKER, Georgiy GOLDENBERG, Dongming JIANG, Chirag JAIN, Prashant RAO, Prashant TR RAO
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Patent number: 11410287Abstract: A method and system are provided for assessing damage to a structure. According to one embodiment, the method includes using a classifier that is trained to associate respective portions of in an image of a structure with respective external parts of the structure to detect several of external parts of a structure in a first image of the structure. The method also includes using a first machine learning system, trained to perform segmentation of an image, to identify one or more image segments in a second image, where each image segment represents damage of a particular type and, using a second machine learning system, trained to associate image segments with external parts identified in an image, to associate a first image segment with a first external part, indicating damage to the first external part.Type: GrantFiled: May 15, 2020Date of Patent: August 9, 2022Assignee: Genpact Luxembourg S.à r.l. IIInventors: Siva Tian, Krishna Dev Oruganty, Adrita Barari, Edmond Schneider, Nitish Kumar, Amit Arora, Vikram Mahidhar, Chirag Jain, Abhilash Nvs
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Publication number: 20220198380Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.Type: ApplicationFiled: March 10, 2022Publication date: June 23, 2022Inventors: Jaswinder Pal SINGH, Amy KANG, Christine M. HUNSICKER, Georgiy GOLDENBERG, Dongming JIANG, Chirag JAIN, Prashant RAO, Prashant TR RAO
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Patent number: 11348166Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.Type: GrantFiled: June 29, 2021Date of Patent: May 31, 2022Assignee: CaaStle, Inc.Inventors: Jaswinder Pal Singh, Amy Kang, Christine M. Hunsicker, Georgiy Goldenberg, Dongming Jiang, Chirag Jain, Prashant Rao, Prashant T R Rao
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Publication number: 20220129840Abstract: A method and system are provided where a module employing reinforcement learning (RL) can learn to solve the vehicle selection and space allocation problems for the transportation and/or storage of goods. In one embodiment, a method includes: (a) obtaining a specification of a load that includes enclosures of one or more enclosure types, and the specification includes, for each enclosure type: (i) dimensions of an enclosure of the enclosure type, and (ii) a number of enclosures of the enclosure type. The method also includes (b) obtaining a specification of vehicles of one or more vehicle types, where the specification includes, for each vehicle type: (i) dimensions of space available within a vehicle of the vehicle type, and (ii) a number of vehicles of the vehicle type that are available for transportation. The method further includes (c) providing a simulation environment for simulating loading of a vehicle.Type: ApplicationFiled: October 26, 2020Publication date: April 28, 2022Inventors: Kajal Negi, Mohit Makkar, Yogita Rani, Rajeev Ranjan, Chirag Jain, Sreekanth Menon, Shishir Shekhar