Abstract: Techniques are described for detecting and handling unauthenticated commands in a property monitoring system. In some implementations, a monitoring system may include sensors located throughout a property, a monitoring control unit, and an input device. The monitoring control unit may be configured to receive data collected by the sensors, as well as an input command detected by the input device. For an input command that does not include authentication information, the monitoring control unit may generate property state information based on the sensor data, then analyze the property state data and the input command against one or more rules that relate to authorization of unauthenticated commands. Based on the analysis, the monitoring control unit may determine whether to perform the action corresponding to the input command or whether to perform another action, for example, generating and providing a notification or authorization request to a user.

Abstract: A robotic rover that is configured to monitor a property is disclosed. In one aspect, the rover includes a sensor that is configured to generate sensor data. The rover further includes a processor that is configured to analyze the sensor data. The processor is further configured to determine that an unwanted animal is located at the property. The processor is further configured to generate an instruction to navigate the drone towards the unwanted animal. The rover further includes a motor that is configured to navigate the drone towards the unwanted animal in response to the instruction to navigate the drone towards the unwanted animal. The processor is further configured to generate an instruction to activate a device that is configured to encourage the unwanted animal to leave the property.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer-storage media, for a mobile docking station. In some implementations, a method for a mobile docking station includes receiving a service request from a first user; determining assignment details based on the service request; determining a plurality of devices to send to a location based on the assignment details; deploying the plurality of devices to the location; receiving data from a first device of the plurality of devices; based on the data, scheduling a pickup of the first device; and deploying a second device for the pickup of the first device.

Abstract: Methods, systems, apparatus, and computer programs, for tracking objects are disclosed. In one aspect, a method is disclosed that includes actions of obtaining an image, determining that a user of a first monitoring system has opted-in for object tracking by a second monitoring system that is remote from the first monitoring system, and based on a determination that the user of the first monitoring system has opted-in for object tracking: determining whether the obtained image satisfies a predetermined level of similarity to a stored tracking object image model stored on a first device of the first monitoring system, and based on a determination that the obtained image satisfies a predetermined level of similarity to the stored tracking object image model, generating a tracking update notification, and transmitting the tracking update notification to the second monitoring system that is remote from the first monitoring system.

Abstract: A monitoring system that is configured to monitor a property is disclosed. The monitoring system includes a sensor that is configured to generate sensor data that reflects an attribute of a property. The monitoring system further includes a drone that generates image data, location data, and orientation data. The monitoring system further includes a monitor control unit. The monitor control unit is configured to receive the sensor data, the location data, and the orientation data. The monitor control unit is configured to determine that an event has occurred at the property and a location of the event within the property. The monitor control unit is configured to generate a graphical overlay based on the event, the location data, and the orientation data. The monitor control unit is configured to generate a graphical interface. The monitor control unit is configured to output the graphical interface.

Abstract: Methods, systems, and apparatus for video analytics evaluation are disclosed. A method includes: identifying a video to display a result of an evaluation of video analysis; identifying a particular time in the video when a video analysis determination does not match a ground truth determination for the video; displaying an image from the particular time in the video; and displaying an indication that the video analysis determination does not match the ground truth determination for the video. Displaying the image from the particular time in the video can include generating a graphical user interface for presentation on a display of a computing device. The indication that the video analysis determination does not match the ground truth determination for the video can include a user-selectable icon. In response to a user selecting the user-selectable icon, the method can include displaying video analysis results for the particular time in the video.

Abstract: Techniques are described for using information from a knob sensor of an appliance in a property monitoring system. In some implementations, a monitoring system may be configured to receive sensor information from a knob, receive monitoring device information from a monitoring device and, based on the sensor information from the knob, identify a knob event. The monitoring system may integrate the knob event with the monitoring device information and analyze the integrated knob event and monitoring device information against one or more rules related to usage of the appliance in view of the state of the property. Based on analyzing the integrated knob event and monitoring device information, the monitoring system may determine whether to perform an action, such as notifying a user or activating an appliance.

Abstract: Techniques are described for detecting and handling unauthenticated commands in a property monitoring system. In some implementations, a monitoring system may include sensors located throughout a property, a monitoring control unit, and an input device. The monitoring control unit may be configured to receive data collected by the sensors, as well as an input command detected by the input device. For an input command that does not include authentication information, the monitoring control unit may generate property state information based on the sensor data, then analyze the property state data and the input command against one or more rules that relate to authorization of unauthenticated commands. Based on the analysis, the monitoring control unit may determine whether to perform the action corresponding to the input command or whether to perform another action, for example, generating and providing a notification or authorization request to a user.

Abstract: Systems and techniques are described for supervising and monitoring the delivery of a package to a property. In some implementations, shipment data indicating a package to be delivered at the property and identification information for a first person is obtained. A request for a second person to access the property and deliver the package that includes identification information for the second person is received. Identification information for the first person is compared to the identification information for the second person. Access to the property is provided to the second person. Sensor data generated by one or more sensors that are located throughout the property and while providing access to the property is obtained and analyzed. A determination of whether the second person delivered the package to the property is made based on analyzing the sensor data. Data indicating the determination is provided for output.

Abstract: Techniques are described for enabling a service administrator to respond to a detected doorbell press at a property when an authorized user is unavailable to respond. In some implementations, a determination that a doorbell press has been detected at a property is made. Video data collected by a doorbell device of the property is obtained in response to determining that the doorbell press has been detected at the property. Sensor data collected by one or more sensors of a monitoring system located within the property is obtained in response to determining that the doorbell press has been detected at the property. A present security risk for the property is determined based at least on the obtained sensor data and the obtained video data. A communication session between the doorbell device and a server system associated with the monitoring system of the property is established in response to determining the present security risk for the property.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer-storage media, for assistive robotic manipulation of building controls. In some implementations, a method includes obtaining sensor data from a property at a first time; obtaining sensor data from the property at a second time; determining whether the sensor data from the first time and the second time satisfy a criteria; in response to determining the criteria is satisfied, generating a mapping between an interface and a device; and providing the mapping to a robot for activating the device.

Abstract: Methods, systems, apparatus, and computer programs, for tracking objects are disclosed. In one aspect, a method is disclosed that includes actions of obtaining an image, determining that a user of a first monitoring system has opted-in for object tracking by a second monitoring system that is remote from the first monitoring system, and based on a determination that the user of the first monitoring system has opted-in for object tracking: determining whether the obtained image satisfies a predetermined level of similarity to a stored tracking object image model stored on a first device of the first monitoring system, and based on a determination that the obtained image satisfies a predetermined level of similarity to the stored tracking object image model, generating a tracking update notification, and transmitting the tracking update notification to the second monitoring system that is remote from the first monitoring system.

Abstract: A method includes receiving, by a monitoring system that is configured to monitor a property and from a visitor to the property, a personally identifying code and a biometric identifier, determining that the personally identifying code corresponds to a stored personally identifying code, receiving, by the monitoring system, location information that corresponds to locations of the visitor during a time period before visiting the property, comparing the biometric identifier to a stored biometric identifier, based on determining that the personally identifying code corresponds to a stored personally identifying code, comparing the biometric identifier to the stored biometric identifier, and the location information, determining a confidence score that reflects a likelihood that the visitor is authorized to access the property, based on the confidence score that reflects the likelihood that the visitor is authorized to access the property, selecting, from among multiple monitoring system actions, a monitoring sy

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer-storage media, for navigation using planar landmarks. In some implementations, images depicting an area of a property captured by a camera are obtained. Landmarks in the area are identified based on the images. An expected stability for each of the landmarks are determined. A map for the area is generated based on the expected stability for each of the landmarks. The map is transmitted to one or more electronic devices.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for using a robotic device to manipulate a manual control of a device. In one aspect, the system includes a robotic device, a first device that is located at a property and that has a manual control, and a monitoring unit. The monitoring unit may include a network interface, a processor, and a storage device that includes instructions to cause the processor to perform operations. The operations may include determining an operating state of the first device, determining the state of the monitoring system, determining whether one or more of the manual controls associated with the first device should be manipulated to alter the operating state of the first device, and transmitting one or more instruction to the robotic device that instruct the robotic device to manipulate one or more manual controls that are associated the first device.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for performing actions based on predicted precipitation accumulation. One of the methods includes receiving, from a camera, image data that depicts at least a portion of a property; determining, using the image data, a predicted current amount of precipitation that has accumulated at the property; receiving additional data that identifies characteristics of the property; determining one or more actions to remove at least some of the precipitation from the property using the predicted current amount of precipitation that has accumulated at the property, and the characteristics of the property; and performing the one or more actions to remove at least some of the precipitation from the property.

Abstract: Techniques are described for replacing a keypad of an existing security system within a property with a communication-enabled keypad device with dual functioning capabilities as a communicator device and a keypad device. In some implementations, data is received from a security panel of a property. A keypad bus protocol of the security panel is determined based on the data received from the security panel. Sensor data is received from one or more sensors located within the property. A monitoring system command that is not specified within a keypad bus of the security panel is determined based on based on the obtained sensor data. The monitoring system command is converted to a panel command using the keypad bus protocol. The panel command is transmitted on the keypad bus of the security panel.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for automatically cleaning a portion of an environment. One of the methods includes detecting movement of a person within a physical environment; determining that one or more threshold criteria for cleaning at least a portion of the physical environment are satisfied; detecting one or more areas of the physical environment with cleanliness levels that satisfy a threshold cleanliness level; determining that the portion of the physical environment for which the threshold criteria are satisfied likely was insufficiently cleaned; and in response to determining that the portion of the physical environment for which the threshold criteria are satisfied likely was insufficiently cleaned, sending an instruction to a device in the physical environment to cause the device to present a notification that identifies the portion of the physical environment that likely was insufficiently cleaned.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for detecting packages delivering in the camera's blindspot. One of the methods includes detecting, using one or more images captured by a camera at a property, movement in an area of interest i) at the property, ii) that is included in a field of view of the camera and iii) was generated using historical data for packages delivered to the property; determining, using the detected movement in the area of interest, that a package was likely delivered; and in response to determining that the package was likely delivered, performing one or more automated actions for the package.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer-storage media, for exemplar generation and localization. In some implementations, a method includes obtaining sensor data from a robot traversing a route at a property; determining sampling rates along the route using the sensor data obtained from the robot; selecting images from the sensor data as exemplars for robot localization using the sampling rates along the route; determining that a second robot is in a localization phase at the property; and providing representations of the exemplars for robot localization to the second robot.