Abstract: Methods, systems, apparatus, and computer programs, for tracking objects are disclosed. In one aspect, a method is disclosed that includes actions of obtaining an image, determining that a user of a first monitoring system has opted-in for object tracking by a second monitoring system that is remote from the first monitoring system, and based on a determination that the user of the first monitoring system has opted-in for object tracking: determining whether the obtained image satisfies a predetermined level of similarity to a stored tracking object image model stored on a first device of the first monitoring system, and based on a determination that the obtained image satisfies a predetermined level of similarity to the stored tracking object image model, generating a tracking update notification, and transmitting the tracking update notification to the second monitoring system that is remote from the first monitoring system.

Abstract: Method and system for wild animal deterrence, the method includes obtaining video data by a monitor camera of a home wildlife deterrence system; classifying, based on the obtained video data, an object in the video data as a particular type of a wild animal; selecting an action to perform based on the particular type of the wild animal that the object is classified as; and triggering the action to be performed. The method also includes determining that the particular type of the wild animal matches a label of a candidate action in a set of candidate actions, wherein each candidate action in the set of candidate actions indicates at least one type of wild animal; and in response to determining that the particular type of the wild animal matches a label of the candidate action in the set of candidate actions, selecting the candidate action as the action to perform.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for using a drone to pre-surveil a portion of a property. In one aspect, a system may include a monitoring unit. The monitoring unit may include a network interface, a processor, and a storage device that includes instructions to cause the processor to perform operations. The operations may include obtaining data that is indicative of one or more acts of an occupant of the property, applying the obtained data that is indicative of one or more acts of the occupant of the property to a pre-surveillance rule, determining that the pre-surveillance rule is satisfied, determining a drone navigation path that is associated with the pre-surveillance rule, transmitting, to a drone, an instruction to perform pre-surveillance of the portion of the one or more properties using the drone navigation path.

Abstract: Disclosed are methods, systems, and apparatus for monitoring delivered packages using video. A method includes obtaining a notification of a delivery of a package at a property that includes a first image depicting the package; obtaining a second image captured by a camera at the property; determining, using the first image and the second image, that the package has been delivered to the property; generating a package model that represents an appearance of the package; and tracking a location of the package for use in determining whether to provide an alert to a device about the location of the package. Determining that the package has been delivered to the property comprises: comparing the first image to a model of a scene of the property; determining that the first image satisfies similarity criteria for matching the model of the scene; and determining that the second image likely depicts the package.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for preserving privacy in surveillance. The methods, systems, and apparatus include actions of determining a state of a monitoring system, determining an exclusion zone that is shown in a video, determining whether to obfuscate at least a portion of the video based on the exclusion zone and the state of the monitoring system, and obfuscating at least the portion of the video.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for using a drone to pre-surveil a portion of a property. In one aspect, a system may include a monitoring unit. The monitoring unit may include a network interface, a processor, and a storage device that includes instructions to cause the processor to perform operations. The operations may include obtaining data that is indicative of one or more acts of an occupant of the property, applying the obtained data that is indicative of one or more acts of the occupant of the property to a pre-surveillance rule, determining that the pre-surveillance rule is satisfied, determining a drone navigation path that is associated with the pre-surveillance rule, transmitting, to a drone, an instruction to perform pre-surveillance of the portion of the one or more properties using the drone navigation path.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for preserving privacy in surveillance. The methods, systems, and apparatus include actions of determining a state of a monitoring system, determining an exclusion zone that is shown in a video, determining whether to obfuscate at least a portion of the video based on the exclusion zone and the state of the monitoring system, and obfuscating at least the portion of the video.

Abstract: Techniques are described for enabling a service administrator to respond to a detected doorbell press at a property when an authorized user is unavailable to respond. In some implementations, a determination that a doorbell press has been detected at a property is made. Video data collected by a doorbell device of the property is obtained in response to determining that the doorbell press has been detected at the property. Sensor data collected by one or more sensors of a monitoring system located within the property is obtained in response to determining that the doorbell press has been detected at the property. A present security risk for the property is determined based at least on the obtained sensor data and the obtained video data. A communication session between the doorbell device and a server system associated with the monitoring system of the property is established in response to determining the present security risk for the property.

Abstract: A monitor control unit that is configured to receive, from the electronic pool device, the sensor data, compare the sensor data to a threshold, based on comparing the sensor data to a threshold, determine that the sensor data exceeds the threshold, based on determining that the sensor data exceeds the threshold, provide an instruction to initiate the capture of image data by the camera of the electronic pool device, receive, from the camera of the electronic pool device, the image data, analyze the image data, based on analyzing the image data, identify a monitoring system action to perform, and perform the monitoring system action.

Abstract: Techniques are described for replacing a keypad of an existing security system within a property with a communication-enabled keypad device with dual functioning capabilities as a communicator device and a keypad device. In some implementations, data is received from a security panel of a property. A keypad bus protocol of the security panel is determined based on the data received from the security panel. Sensor data is received from one or more sensors located within the property. A monitoring system command that is not specified within a keypad bus of the security panel is determined based on based on the obtained sensor data. The monitoring system command is converted to a panel command using the keypad bus protocol. The panel command is transmitted on the keypad bus of the security panel.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for implementing an integrated doorbell device are disclosed. In one aspect, a method includes the actions of receiving doorbell data indicating activation of a doorbell of a property. The actions further include receiving device data from one or more devices associated with a monitoring system within the property. The actions further include determining a security status associated with the monitoring system. The actions further include based on the doorbell data indicating activation of the doorbell of the property, the device data from the one or more devices associated with the monitoring system, and the security status associated with the monitoring system, determining a response action for execution by the monitoring system. The actions further include performing, by the monitoring system, the response action.

Abstract: Techniques are described for enabling a service administrator to respond to a detected doorbell press at a property when an authorized user is unavailable to respond. In some implementations, a determination that a doorbell press has been detected at a property is made. Video data collected by a doorbell device of the property is obtained in response to determining that the doorbell press has been detected at the property. Sensor data collected by one or more sensors of a monitoring system located within the property is obtained in response to determining that the doorbell press has been detected at the property. A present security risk for the property is determined based at least on the obtained sensor data and the obtained video data. A communication session between the doorbell device and a server system associated with the monitoring system of the property is established in response to determining the present security risk for the property.

Abstract: A monitor control unit that is configured to receive, from the electronic pool device, the sensor data, compare the sensor data to a threshold, based on comparing the sensor data to a threshold, determine that the sensor data exceeds the threshold, based on determining that the sensor data exceeds the threshold, provide an instruction to initiate the capture of image data by the camera of the electronic pool device, receive, from the camera of the electronic pool device, the image data, analyze the image data, based on analyzing the image data, identify a monitoring system action to perform, and perform the monitoring system action.

Abstract: Systems and techniques are described for supervising and monitoring the delivery of a package to a property. In some implementations, shipment data indicating a package to be delivered at the property and identification information for a first person is obtained. A request for a second person to access the property and deliver the package that includes identification information for the second person is received. Identification information for the first person is compared to the identification information for the second person. Access to the property is provided to the second person. Sensor data generated by one or more sensors that are located throughout the property and while providing access to the property is obtained and analyzed. A determination of whether the second person delivered the package to the property is made based on analyzing the sensor data. Data indicating the determination is provided for output.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for implementing an integrated doorbell device are disclosed. In one aspect, a method includes the actions of receiving doorbell data indicating activation of a doorbell of a property. The actions further include receiving device data from one or more devices associated with a monitoring system within the property. The actions further include determining a security status associated with the monitoring system. The actions further include based on the doorbell data indicating activation of the doorbell of the property, the device data from the one or more devices associated with the monitoring system, and the security status associated with the monitoring system, determining a response action for execution by the monitoring system. The actions further include performing, by the monitoring system, the response action.

Abstract: A method includes receiving, by a monitoring system that is configured to monitor a property and from a visitor to the property, a personally identifying code and a biometric identifier, determining that the personally identifying code corresponds to a stored personally identifying code, receiving, by the monitoring system, location information that corresponds to locations of the visitor during a time period before visiting the property, comparing the biometric identifier to a stored biometric identifier, based on determining that the personally identifying code corresponds to a stored personally identifying code, comparing the biometric identifier to the stored biometric identifier, and the location information, determining a confidence score that reflects a likelihood that the visitor is authorized to access the property, based on the confidence score that reflects the likelihood that the visitor is authorized to access the property, selecting, from among multiple monitoring system actions, a monitoring sy

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for automatically cleaning a portion of an environment. One of the methods includes detecting movement of a person within a physical environment; determining that one or more threshold criteria for cleaning at least a portion of the physical environment are satisfied; detecting one or more areas of the physical environment with cleanliness levels that satisfy a threshold cleanliness level; determining that the portion of the physical environment for which the threshold criteria are satisfied likely was insufficiently cleaned; and in response to determining that the portion of the physical environment for which the threshold criteria are satisfied likely was insufficiently cleaned, sending an instruction to a device in the physical environment to cause the device to present a notification that identifies the portion of the physical environment that likely was insufficiently cleaned.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for controlling access to a premises. One of the methods includes detecting a person within a threshold distance of a door; determining that there is a threshold likelihood that the person may access the door; providing instructions that indicate one or more criteria for access to the door; determining that a threshold quantity of the one or more criteria are satisfied; and in response to determining that the threshold quantity of the one or more criteria are satisfied, providing access to the door.

Abstract: A monitoring system that is configured to monitor a property is disclosed. The monitoring system includes a sensor that is configured to generate sensor data that reflects an attribute of a property. The monitoring system further includes a drone that generates image data, location data, and orientation data. The monitoring system further includes a monitor control unit. The monitor control unit is configured to receive the sensor data, the location data, and the orientation data. The monitor control unit is configured to determine that an event has occurred at the property and a location of the event within the property. The monitor control unit is configured to generate a graphical overlay based on the event, the location data, and the orientation data. The monitor control unit is configured to generate a graphical interface. The monitor control unit is configured to output the graphical interface.

Abstract: Systems and techniques are described for supervising and monitoring the delivery of a package to a property. In some implementations, shipment data indicating a package to be delivered at the property and identification information for a first person is obtained. A request for a second person to access the property and deliver the package that includes identification information for the second person is received. Identification information for the first person is compared to the identification information for the second person. Access to the property is provided to the second person. Sensor data generated by one or more sensors that are located throughout the property and while providing access to the property is obtained and analyzed. A determination of whether the second person delivered the package to the property is made based on analyzing the sensor data. Data indicating the determination is provided for output.