Patents by Inventor Darrell L. Suen

Darrell L. Suen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240127220
    Abstract: A method includes receiving, from a customer device while the customer device depicts a login page for an account, information regarding the customer device including a customer device token and information regarding the contactless card including an encrypted contactless card token that is received by the customer device from a contactless communication with the contactless card; authenticating, while the customer device depicts the login page for the account, a customer associated with the contactless card based on the information regarding the customer device, an indication that the customer has logged into the customer device, and the information regarding the contactless card by: decrypting the encrypted contactless card token; identifying the customer; verifying that the customer is logged in to the customer device; and providing access to the account by sending an instruction to the customer device to display online account information in place of the login page.
    Type: Application
    Filed: December 22, 2023
    Publication date: April 18, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler
  • Patent number: 11962655
    Abstract: A method for managing a communication session includes receiving a request to perform a task. The task is divided into one or more steps. One or more user devices are identified that can be used to perform one or more of the steps. One or more communication channels are identified that are available to the one or more user devices. The communication session is permitted to switch from one or more of the user devices and communication channels to complete the one or more steps of the task while maintaining a continuity of the communication session.
    Type: Grant
    Filed: October 18, 2022
    Date of Patent: April 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 11941608
    Abstract: A method, apparatus, and system of activating and using a contactless card are disclosed. More particularly, a transaction card that includes a contactless enabled chip having a customer-specific uniform resource locator (URL) stored thereon, where the contactless enabled chip is configured to communicate the customer-specific URL to a mobile device via a contactless communication to activate the transaction card for use in a transaction.
    Type: Grant
    Filed: December 4, 2019
    Date of Patent: March 26, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler
  • Patent number: 11941628
    Abstract: A method includes receiving a request to set verification settings for a payment aggregator computing system; determining an alias account number for a transaction account based on account information; transmitting a request to the payment aggregator computing system to store the alias account number instead of the account information; receiving a transaction request from the payment aggregator computing system; implementing a verification policy comprising a first sub-policy and a second sub-policy, based on the verification settings corresponding to the alias account number and a threshold transaction amount, including: determining a predetermined threshold of a monetary amount, determining a first sub-policy monetary amount, comparing the first sub-policy monetary amount to the predetermined threshold, determining that the first sub-policy monetary amount does not meet the predetermined threshold, implementing the second sub-policy, generating and transmitting an electronic message comprising a selectable
    Type: Grant
    Filed: February 27, 2023
    Date of Patent: March 26, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: David Dietrich, Iris Duncan, Bryan Kroll, Paul Ku, Kristine Ing Kushner, David G. Lamb, Darrell L. Suen
  • Patent number: 11928666
    Abstract: A method, apparatus, and system of activating and using a contactless card are disclosed. More particularly, a method of accessing an account is disclosed. The method includes receiving, by a transaction card processing circuit from a customer device, information regarding the customer device and information regarding a contactless card associated with the account, where the information regarding the contactless card is received by the customer device via a contactless communication with the contactless card, authenticating a customer associated with the contactless card based on the information regarding the customer device and the information regarding the contactless card, and providing access to the account by the customer device based on the authentication.
    Type: Grant
    Filed: December 4, 2019
    Date of Patent: March 12, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler
  • Patent number: 11910190
    Abstract: Subscriber identity modules can be bound to devices and utilized for authentication. An initial or additional subscriber identity module can be bound to a user device, for instance after successful user authentication by way of an alternate mechanism. A subscriber identity module of a device can be identified, and carrier data associated with the subscriber identity module can be requested and received. A determination can be made regarding whether the subscriber identity module is linked to the device, for instance by an original linkage. A user profile can be automatically updated with the carrier data to bind the user to the user device based on the subscriber identity module when the subscriber identity module is verified to be linked to the user device. Subsequently, the subscriber identity module can be utilized as a basis for authentication.
    Type: Grant
    Filed: June 23, 2022
    Date of Patent: February 20, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Elenchezhean Selvaraj, Darrell L. Suen, Melody Su-Shin Kao, Sridhar Kotamraju
  • Patent number: 11875684
    Abstract: Customization of sharing of rides can involve the grouping of passengers in vehicles according to objective and subjective parameters and preferences. In some embodiments, vehicles or other components of the system are equipped to identify and compare information about users of the system using biometric scanning. In some embodiments, fares for rideshares can be tied to a projected quality or desirability of the rideshare for a user or users of the system.
    Type: Grant
    Filed: February 17, 2020
    Date of Patent: January 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Patent number: 11775978
    Abstract: Systems, methods, and computer-readable storage media utilized for event-based authentication. One method includes recognizing an event and receiving, from a device, a withdrawal request of a user, wherein the withdrawal request includes a captured feature by the device. The method further includes determining that the user is associated with the recognized event using at least a geographic proximity between the event and the withdrawal request, wherein the geographic proximity is a given radius around a location of the event, and wherein the device is within the given radius and adjusting authentication rules based on the determination that the user is associated with the recognized event, wherein the adjustment of the authentication rules includes adjusting a matching threshold between the captured feature and a reference feature. The method further includes processing the withdrawal request for the user based on the adjusted authentication rules.
    Type: Grant
    Filed: May 19, 2021
    Date of Patent: October 3, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Michael Chang, John Chuprevich, Kevin R. Cieslak, Christopher P. Clausen, Jeffrey A. Cornman, Samuel Downing, Bryan Hall, Julio Jiron, Bryan Kroll, Samuel Martin, Traci Nguyen, Virginia Randle, Priyamvada Singh, Darrell L. Suen, Kenneth L. Wright
  • Publication number: 20230267449
    Abstract: A mobile device includes a wireless chip, a display, a processor, and a memory storing instructions that, when executed by the processor, cause the processor to perform operations. The operations include: based on a first short-range wireless communication, receiving a customer-specific uniform resource locator (URL) from the contactless card via a wireless chip; automatically navigating to a website associated with the customer-specific URL; receiving authentication information and automatically populating one or more fields on a graphical user interface (GUI); displaying, by the display, an indication of activation of the contactless card; receiving and accepting a prompt to register the mobile device with the activated contactless card; and based on at least a second short range wireless communication between the registered mobile device and the contactless card, providing a second GUI including an online login portal for accessing an account that is associated with the contactless card.
    Type: Application
    Filed: May 2, 2023
    Publication date: August 24, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler
  • Publication number: 20230222596
    Abstract: Purchasing, maintaining, and deriving revenue from mobile autonomous units is facilitated by providing a mobile autonomous unit marketplace in which equity shares in mobile autonomous units can be bought, sold and traded. Valuation of mobile autonomous units within the marketplace can be a function of a variety of factors such as the mobile autonomous unit's primary geographic region, and the number, diversity, and time management of revenue streams available to the mobile autonomous units.
    Type: Application
    Filed: March 17, 2023
    Publication date: July 13, 2023
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Patent number: 11699189
    Abstract: Purchasing, maintaining, and deriving revenue from mobile autonomous units is facilitated by providing a mobile autonomous unit marketplace in which equity shares in mobile autonomous units can be bought, sold and traded. Valuation of mobile autonomous units within the marketplace can be a function of a variety of factors such as the mobile autonomous unit’s primary geographic region, and the number, diversity, and time management of revenue streams available to the mobile autonomous units.
    Type: Grant
    Filed: April 20, 2020
    Date of Patent: July 11, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Patent number: 11694188
    Abstract: A method, apparatus, and system of activating and using a contactless card are disclosed. A mobile device includes a wireless chip structured to allow short-range wireless communications (e.g., a near-field communication), a processor, and a memory storing instructions. The mobile device is configured to communicate with a contactless card via a short-range wireless communication and receive a customer-specific uniform resource locator (URL) from the contactless card via a wireless chip. In response, the mobile device is configured to automatically open a web browser and navigate to a website associated with the customer-specific URL. The customer-specific URL identifying the client associated with the contactless card. The mobile device then prompts, via a GUI on the display, a user for authentication information, and based on a verification of the authentication information, display a confirmation page indicating activation of the contactless card.
    Type: Grant
    Filed: August 5, 2020
    Date of Patent: July 4, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler
  • Publication number: 20230208834
    Abstract: Identity management is disclosed that allows authentication of a user for a third party by way of an encrypted token. A biometric signature can be requested for a user of a user device. In response, an encrypted token can be generated based at least in part on the biometric signature. The encrypted token can then be provided back to the user device, which can save the encrypted token to a secure location on the user device accessible by biometric authentication of the user on the user device. An authentication request can be provided from a third party which includes an encrypted token. A determination can be made regarding whether user identity can be confirmed based on the encrypted token. An indication of whether the user identity was confirmed or unconfirmed can then be communicated in response to the authentication request.
    Type: Application
    Filed: March 6, 2023
    Publication date: June 29, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventor: Darrell L. Suen
  • Patent number: 11601421
    Abstract: Identity management is disclosed that allows authentication of a user for a third party by way of an encrypted token. A biometric signature can be requested for a user of a user device. In response, an encrypted token can be generated based at least in part on the biometric signature. The encrypted token can then be provided back to the user device, which can save the encrypted token to a secure location on the user device accessible by biometric authentication of the user on the user device. An authentication request can be provided from a third party which includes an encrypted token. A determination can be made regarding whether user identity can be confirmed based on the encrypted token. An indication of whether the user identity was confirmed or unconfirmed can then be communicated in response to the authentication request.
    Type: Grant
    Filed: June 23, 2020
    Date of Patent: March 7, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventor: Darrell L. Suen
  • Patent number: 11599619
    Abstract: Provided is relative multifactor authentication for interactions between users and one or more entities. Relative multifactor authentication includes monitoring a set of attributes associated with a user during an interaction between the user and the entity. The set of attributes include at least two of a behavioral attribute, a health attribute, a geospatial attribute, and a device attribute. Relative multifactor authentication also include comparing respective parameters of attributes of the set of attributes with expected parameters and determining an authentication status based on the comparison and weighted values assigned to respective attributes of the set of attributes. The user is selectively authenticated to begin to continue the interaction based on the authentication status.
    Type: Grant
    Filed: December 15, 2021
    Date of Patent: March 7, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Michael T. Duke, Kourtney Eidam, Christopher P. Clausen, Darrell L. Suen, Melody Kao
  • Patent number: 11599871
    Abstract: A method, apparatus, and system of activating and using a contactless card are disclosed. More particularly, a transaction card including a contactless enabled chip having payment information and identity information stored thereon, where the contactless enabled chip is configured to communicate the identity information to a mobile device via a contactless communication, and where the identity information comprises a cryptographic key, cryptographic token, or a digital certificate is disclosed.
    Type: Grant
    Filed: December 4, 2019
    Date of Patent: March 7, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler
  • Patent number: 11593801
    Abstract: A method for implementing transactions includes receiving, by a first computing system, a transaction request from a second computing system, the transaction request indicating a first account number that is an alias of a transaction account having a second account number, and specifying a transaction. The method further includes determining the second account number by referencing a data structure that associates the first account number and the second account number, determining a verification policy associated with the second account number, and transmitting a verification challenge based on the verification policy. The method yet further includes receiving a response to the verification challenge, determining to authorize the transaction request based on the response to the verification challenge, and implementing the transaction involving the transaction account specified by the transaction request.
    Type: Grant
    Filed: June 15, 2018
    Date of Patent: February 28, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: David Dietrich, Iris Duncan, Bryan Kroll, Paul Ku, Kristine Ing Kushner, David G. Lamb, Darrell L. Suen
  • Patent number: 11593517
    Abstract: A financial institution computing system associated with a financial institution includes a network interface configured to communicate data over a network, and a processing circuit comprising a memory and a processor. The memory has instructions stored thereon that cause the processor to receive, by the network interface, a content request from a user computing device associated with a user, the content request requesting content from a network destination, determine if the network destination is associated with a trusted entity, determine that the requested content prompts the user to input sensitive information, and transmit, by the network interface substitution content to the user computing device responsive to determining that the network destination is illegitimate and to determining that the requested content includes at least one field into which the user may input sensitive information, the substitution content including at least one prompt requesting the user to input sensitive information.
    Type: Grant
    Filed: June 22, 2021
    Date of Patent: February 28, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Kevin R. Cieslak, Jeffrey A. Cornman, Chris Kalaboukis, Ramanathan Ramanathan, Darrell L. Suen, Christina M. Zappala
  • Patent number: 11562362
    Abstract: According to one example arrangement, a computer implemented method performed by a computing system, includes identifying a user device associated with a user. Authentication information regarding the user indicative of use of the user device is captured. A confidence level for the user is dynamically adjusted based on the authentication information. The confidence level is responsive to the use of the user device by the user.
    Type: Grant
    Filed: January 23, 2018
    Date of Patent: January 24, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Michael H. Chang, Cynthia James, Joon Maeng, Darius A. Miranda, Muhammad Farukh Munir, Darrell L. Suen, Charlotte Yan Whitney
  • Patent number: 11551200
    Abstract: A method, apparatus, and system of activating and using a contactless card are disclosed. A method includes receiving a transaction card application for a contactless transaction card from an applicant; issuing a contactless transaction card based on the transaction card application, wherein the contactless transaction card comprises a uniform resource locator (URL) embedded thereon; and activating the contactless transaction card in response to receiving information from a contactless communication between the contactless transaction card and a customer device, wherein the contactless communication causes access to a web site associated with the URL.
    Type: Grant
    Filed: December 4, 2019
    Date of Patent: January 10, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Deana Cook, Darrell L. Suen, William E. Wheeler