Patents by Inventor Darren Goetz

Darren Goetz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240135769
    Abstract: A universal cassette housing for storing banknotes includes a first docking element structured to receive a first universal cassette, a second docking element structured to receive a second universal cassette, a transport apparatus structured to facilitate transferring banknotes between the first universal cassette and the second universal cassette, and a housing computing system comprising a processing circuit including one or more processors and memory, the memory storing instructions that, when executed by the one or more processors, cause the housing computing system to receive information regarding banknotes stored in the first universal cassette, receive information regarding banknotes stored in the second universal cassette, and cause the transport apparatus to initiate a transfer of one or more of the banknotes based on the information regarding the banknotes stored in the first universal cassette and the information regarding the banknotes stored in the second universal cassette.
    Type: Application
    Filed: December 26, 2023
    Publication date: April 25, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E. Montenegro
  • Patent number: 11954984
    Abstract: A cassette for receiving and dispensing bills is disclosed. The cassette includes a sensor structured to detect a location of the cassette, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to transmit the location of the cassette to a remote computing device, determine that the location of the cassette has changed, and generate an indication that the location of the cassette has changed.
    Type: Grant
    Filed: April 3, 2023
    Date of Patent: April 9, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E Montenegro
  • Publication number: 20240104985
    Abstract: Systems and methods for mutual authentication of a user and a container administrator computer system. A container administrator computer system receives a request from a mobile computing device for a user to access a secure container. The request includes a user identifier. The administrator system receives a first authentication factor corresponding to the user. The administrator system authenticates the user by verifying that the first authentication factor matches a first reference authentication factor associated with the user identifier. The administrator system sends a second authentication factor associated with the administrator system to a human-machine interface associated with the secure container or the mobile computing device. The administrator system receives a notification of authentication of the administrator system using the authentication factor. The administrator system transmits an unlock signal to unlock the secure container.
    Type: Application
    Filed: December 7, 2023
    Publication date: March 28, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Chris Kalaboukis, Lisa Magana, Andrew Martinez, Uma Meyyappan, Dennis Montenegro, Marla Pacis, Timothy Ward
  • Patent number: 11935369
    Abstract: A computing system includes at least one processing circuit configured to receive first data from each cassette of a plurality of cassettes, determine, based on the first data, (i) a first location of a first cassette of the plurality of cassettes, (ii) that a fill level of the first cassette does not satisfy a threshold, and (iii) a first denomination of bills contained within the first cassette, identify a second cassette of the plurality of cassettes for replacing the first cassette based on the first location and the first denomination such that the second cassette is configured to receive and dispense bills of a similar denomination to the first cassette, and transmit a notification to a remote computing device, the notification indicating that the fill level of the first cassette does not satisfy the threshold and identifying the second cassette.
    Type: Grant
    Filed: April 3, 2023
    Date of Patent: March 19, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E Montenegro
  • Patent number: 11915540
    Abstract: A two-way cash recycler system includes a vault having a plurality of media cassettes, an first input/output panel having a first media aperture on a first side, a second input/output panel having a second media aperture on a second side, a transport system disposed between the first side and the second side. The transport system includes a pass-through pathway structured to transport transaction media between the first media aperture and the second media aperture, a concurrent use pathway structured to transport transaction media from at least one of the first media aperture and the second media aperture to the vault, and a dispense pathway structured to transport transaction media from the vault to at least one of the first media aperture and the second media aperture.
    Type: Grant
    Filed: March 19, 2021
    Date of Patent: February 27, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank DiGangi, Dennis E. Montenegro
  • Patent number: 11900753
    Abstract: A removable cassette housing for rebalancing bills among storage cassettes is disclosed. The removable cassette housing includes a first docking apparatus and a second docking apparatus structured to receive a first storage cassette and a second storage cassette, respectively, a transport apparatus operatively coupled to the docking apparatuses and a computing system. The transport apparatus is structured to facilitate transferring the bills among the storage cassettes. The computing system is structured to generate a first storage data packet and a second storage data packet associated with the first storage cassette and the second storage cassette, respectively. The computing system is also structured to generate a rebalancing instruction based on at least one of the first storage data packet and the second storage data packet. The cassette housing is structured to cause the transport apparatus to transport bills based on a rebalancing instruction.
    Type: Grant
    Filed: August 16, 2021
    Date of Patent: February 13, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E. Montenegro
  • Publication number: 20230410172
    Abstract: Systems, methods and computer-readable storage media including an interactive surface including a transparent touchscreen and an imaging system, and one or more processors configured to initiate a user session based on detecting a session trigger. The one or more processors are further configured to receive, from the imaging system, a plurality of digital images taken when a document is on or proximate the interactive surface and identify an obstruction obstructing part of the document. The one or more processors are further configured to create a master digital image based on two or more images, generate a graphical representation of information contained in the master digital image, and provide the graphical representation to the first user device.
    Type: Application
    Filed: August 3, 2023
    Publication date: December 21, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Dennis Montenegro, Kourtney Eidam
  • Publication number: 20230386286
    Abstract: A system includes a housing computing system comprising one or more processors and memory storing instructions that, when executed by the one or more processors, cause the housing computing system to perform operations comprising generating a first storage data packet comprising information about banknotes stored in a first universal cassette docked with a universal cassette housing, generating a second storage data packet comprising information about banknotes stored in a second universal cassette docked with the universal cassette housing, transmitting the first storage data packet and the second storage data packet to a provider computing system, receiving from the provider computing system rebalancing data based on at least one of the first storage data packet or the second storage data packet, and causing a transport apparatus to initiate a transfer based on the rebalancing data to transfer a set of banknotes from the first universal cassette to the second universal cassette.
    Type: Application
    Filed: August 9, 2023
    Publication date: November 30, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis Montenegro
  • Publication number: 20230386304
    Abstract: A utility device for receiving and dispensing bills is disclosed. The utility device includes a sensor structured to detect at least one parameter associated with the bills received by the utility device, a cleaning component structured to perform a cleaning operation on one or more of the bills received by the utility device, and memory having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform a utility operation comprising receiving data from the sensor regarding the at least one parameter, and selectively causing the cleaning component to perform the cleaning operation on one or more of the bills received by the utility device from a cash-bearing component based on at least the data and a location of the utility device.
    Type: Application
    Filed: August 9, 2023
    Publication date: November 30, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis Montenegro
  • Publication number: 20230385012
    Abstract: A system includes an interactive surface of a smart table, a plurality of smart headsets, and a processing circuit configured to detect a session trigger event and initiate a user session based on detecting the session trigger event. The processing circuit is further configured to generate and provide graphical user interfaces to each of the plurality of smart headsets. The processing circuit is further configured to update a first graphical user interface including a first content for a first smart headset of the plurality of smart headsets and update a second graphical user interface including a second content for a second smart headset of the plurality of smart headsets.
    Type: Application
    Filed: August 8, 2023
    Publication date: November 30, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Kourtney Eidam, Darren Goetz, Dennis Montenegro
  • Publication number: 20230334509
    Abstract: A system includes a tabletop display and one or more processors coupled to a non-transitory computer-readable medium storing instructions that, when executed by the one or more processors, cause the one or more processors to pair with a customer device associated with a customer, cause an image comprising sensitive customer information to be displayed on the tabletop display and cause at least a portion of the sensitive customer information to be simultaneously displayed on the paired customer device, receive a security trigger event, and cause the sensitive customer information to be obscured on the tabletop display based on receiving the security trigger event.
    Type: Application
    Filed: June 20, 2023
    Publication date: October 19, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Dennis Montenegro, Kourtney Eidam
  • Publication number: 20230326280
    Abstract: A host device comprising an input/output (I/O) port, a first sensor, and a non-transitory computer-readable medium comprising instructions stored thereon that, when executed by one or more processors, cause the one or more processors to determine a cassette is docked with the host device, receive a transaction request requiring a specific denomination for dispensing, cause a picker system of the cassette to retrieve a target bill from a storage position of a bill storage component of the cassette based on the specific denomination for the transaction request and a storage position for a bill matching the specific denomination where the cassette is configured to generate a bill list comprising bill information for each bill of the plurality of bills including a respective denomination and the storage position for each bill, and cause the I/O port to dispense the target bill.
    Type: Application
    Filed: May 26, 2023
    Publication date: October 12, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank DiGangi, Dennis Montenegro
  • Publication number: 20230298426
    Abstract: A system includes a cassette including a bill storage component to retrievably store the plurality of bills, and a picker system to retrieve one or more bills stored in the bill storage component. The system further includes memory and one or more processors communicatively coupled to the cassette, the memory having instructions that, when executed by the one or more processors, cause the one or more processors to generate a bill list comprising bill information for each bill of the plurality of bills stored by the bill storage component where the bill information includes a denomination and a storage position of each of the plurality of bills, receive a transaction request, identify a storage position of a target bill from the bill list for dispensing based on the transaction request and a denomination of the target bill, and cause the picker system to retrieve the target bill for dispensing.
    Type: Application
    Filed: May 23, 2023
    Publication date: September 21, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank DiGangi, Dennis Montenegro
  • Publication number: 20230298068
    Abstract: Systems and methods for obtaining non-customer lead information include authenticating a user at an ATM for a transaction via biometric information, determining that the user is a non-customer of a financial institution operating the ATM, determining that the user was a customer of the financial institution prior to becoming a non-customer, presenting an offer to the non-customer on the ATM based in part on the non-customer lead information collected from an at least one previous transaction with the user, where, responsive to the determination that the user was a customer of the financial institution operating the ATM prior to becoming a non-customer, the offer further comprises a message to the user indicative of the user being a former customer, receiving a response from the non-customer relating to the offer presented, transferring the response to the financial institution computing system.
    Type: Application
    Filed: May 24, 2023
    Publication date: September 21, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
  • Publication number: 20230297981
    Abstract: Systems, methods, and apparatuses described herein relate to a method for delivering cash to a user. The method includes receiving a cash delivery request from a first user device of the user. The method includes generating a cash authentication code (CAC) for the cash delivery request to be verified by a cash dispenser machine. The method may include transmitting the cash delivery request and the CAC to a second user device of a driver. The method may include determining a route for the driver from a first location of the driver, to a second location of a cash dispenser machine, and to a third location of the customer to deliver the cash delivery request. The method may include instructing the cash dispenser machine to dispense cash in response to authenticating the second user device based on the CAC and determining that the first current location is at the second location.
    Type: Application
    Filed: May 25, 2023
    Publication date: September 21, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Ashish B. Kurani, JoAnn Mar, Dennis MONTENEGRO, Joseph Ng, Damodar Raval, Lisa Schur
  • Patent number: 11740853
    Abstract: Systems, methods and computer-readable storage media including an interactive surface including a touchscreen and a plurality of interactive surface sensor devices, a plurality of smart headsets including a transparent display and a plurality of smart headset sensor devices, each of the smart headsets configured to be respectively worn by an individual, and a processing circuit configured to generate graphical user interfaces for each of the smart headsets. The processing circuit is further configured to provide the graphical user interfaces to each of the smart headsets. The processing circuit is further configured to receive sensor device data. The processing circuit is further configured to update, in response to receiving the sensor device data, a first graphical user interface for a first smart headset. The processing circuit is further configured to update a second graphical user interface for a second smart headset.
    Type: Grant
    Filed: October 26, 2020
    Date of Patent: August 29, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Kourtney Eidam, Darren Goetz, Dennis Montenegro
  • Patent number: 11741517
    Abstract: Systems, methods and computer-readable storage media including an interactive surface, a plurality of cameras, a network circuit, and a processing circuit configured to receive an indication of a customer device. The processing circuit is further configured to authenticate the customer. The processing circuit is further configured to determine that a document associated with the customer is on or proximate the interactive surface. The processing circuit is further configured to receive a plurality of digital images. The processing circuit is further configured to create a master digital image. The processing circuit is further configured to save the master digital image. The processing circuit is further configured to update the account of the customer. The processing circuit is further configured to update the account of the customer generate and provide a graphical representation.
    Type: Grant
    Filed: October 26, 2020
    Date of Patent: August 29, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Kourtney Eidam, Darren Goetz, Dennis Montenegro
  • Patent number: 11741796
    Abstract: A utility device for receiving and dispensing bills is disclosed. The utility device includes a sensor structured to detect at least one parameter associated with the bills received by the utility device, a cleaning component structured to perform a cleaning operation on one or more of the bills received by the utility device, and memory having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform a utility operation comprising receiving data from the sensor regarding the at least one parameter, and selectively causing the cleaning component to perform the cleaning operation on one or more of the bills received by the utility device from a cash-bearing component based on at least the data and a location of the utility device.
    Type: Grant
    Filed: August 15, 2022
    Date of Patent: August 29, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis Montenegro
  • Patent number: 11741774
    Abstract: A cassette housing for rebalancing bills among storage cassettes is disclosed. The cassette housing is fixedly and operably coupled to a transaction device and includes docking apparatus structured to receive a first storage cassette and a second storage cassette, a transport apparatus operatively coupled to the docking apparatuses and a housing computing system. The transport apparatus is structured to facilitate transferring the bills among the storage cassettes. The housing computing system is structured to generate a first storage data packet and a second storage data packet associated with the first storage cassette and the second storage cassette, respectively. A rebalancing instruction may be generated by a remote computing system based on the first storage data packet and the second storage data packet. The cassette housing is structured to cause the transport apparatus to transport bills based on a rebalancing instruction.
    Type: Grant
    Filed: August 16, 2021
    Date of Patent: August 29, 2023
    Assignee: WELLS FARGO BANK, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis Montenegro
  • Publication number: 20230245533
    Abstract: A computing system includes at least one processing circuit configured to receive first data from each cassette of a plurality of cassettes, determine, based on the first data, (i) a first location of a first cassette of the plurality of cassettes, (ii) that a fill level of the first cassette does not satisfy a threshold, and (iii) a first denomination of bills contained within the first cassette, identify a second cassette of the plurality of cassettes for replacing the first cassette based on the first location and the first denomination such that the second cassette is configured to receive and dispense bills of a similar denomination to the first cassette, and transmit a notification to a remote computing device, the notification indicating that the fill level of the first cassette does not satisfy the threshold and identifying the second cassette.
    Type: Application
    Filed: April 3, 2023
    Publication date: August 3, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E. Montenegro