Patents by Inventor Darren Goetz
Darren Goetz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20230237883Abstract: A cassette for receiving and dispensing bills is disclosed. The cassette includes a sensor structured to detect a location of the cassette, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to transmit the location of the cassette to a remote computing device, determine that the location of the cassette has changed, and generate an indication that the location of the cassette has changed.Type: ApplicationFiled: April 3, 2023Publication date: July 27, 2023Applicant: Wells Fargo Bank, N.A.Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E Montenegro
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Patent number: 11704691Abstract: Systems and methods for obtaining non-customer lead information include authenticating a user at an ATM for a transaction via biometric information, determining that the user is a non-customer of a financial institution operating the ATM, determining that the user was a customer of the financial institution prior to becoming a non-customer, presenting an offer to the non-customer on the ATM based in part on the non-customer lead information collected from an at least one previous transaction with the user, where, responsive to the determination that the user was a customer of the financial institution operating the ATM prior to becoming a non-customer, the offer further comprises a message to the user indicative of the user being a former customer, receiving a response from the non-customer relating to the offer presented, transferring the response to the financial institution computing system.Type: GrantFiled: July 1, 2021Date of Patent: July 18, 2023Assignee: Wells Fargo Bank, N.A.Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
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Patent number: 11687951Abstract: A system includes a tabletop touchscreen display and a processing circuit comprising a processor coupled to non-transitory memory, wherein the processing circuit is configured to pair with a customer device associated with a customer, cause an image comprising sensitive customer information to be displayed on the tabletop display and cause at least a portion of the sensitive customer information to be simultaneously displayed on the paired customer device, receive a security trigger event indicative of a third party being proximate the smart table, and cause the sensitive customer information to be obscured on the tabletop display based on receiving the security trigger event.Type: GrantFiled: July 25, 2022Date of Patent: June 27, 2023Assignee: Wells Fargo Bank, N.A.Inventors: Darren Goetz, Dennis Montenegro, Kourtney Eidam
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Patent number: 11663874Abstract: A system includes a cassette structured to manage a plurality of bills, a first sensor structured to provide denomination information, a bill storage component, and a picker system structured to traverse the bill storage component. The system also includes memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to determine the denomination of the plurality of bills, generate a bill list, receive a transaction request indicating a specific denomination for dispensing, identify a storage position of a target bill from the bill list, and cause the picker system to traverse the bill storage component to the storage position of the target bill to retrieve the target bill for dispensing.Type: GrantFiled: August 3, 2021Date of Patent: May 30, 2023Assignee: Wells Fargo Bank, N.A.Inventors: Christian Mande, Darren Goetz, Frank DiGangi, Dennis Montenegro
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Patent number: 11620878Abstract: A cassette for receiving and dispensing bills is disclosed. The cassette includes a first sensor structured to detect a fill level of the cassette, a second sensor structured to detect a location of the cassette, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to receive, at one or more time intervals, data from the first sensor indicating the fill level of the cassette, transmit the location of the cassette and an indication of the fill level of the cassette to a remote computing device, and in response to determining that the fill level of the cassette is outside of a threshold value, transmit a notification to the remote computing device.Type: GrantFiled: March 18, 2021Date of Patent: April 4, 2023Assignee: Wells Fargo Bank, N.A.Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E Montenegro
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Patent number: 11587160Abstract: A method including receiving identification information for a first account holder at a financial institution, authenticating the first account holder via an automated teller machine (ATM) based on the identification information, identifying an event associated with the first account holder, including determining date information for the event, configuring a message relating to the event to be displayed to the first account holder based on the event, storing trigger configuration information comprising a time window including the date information for the event, and displaying the message to the first account holder via the ATM, the message being displayed when the first account holder accesses the ATM at a time occurring within the time window.Type: GrantFiled: February 22, 2021Date of Patent: February 21, 2023Assignee: Wells Fargo Bank, N.A.Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
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Patent number: 11417178Abstract: A utility device for receiving and dispensing bills is disclosed. The utility device includes a sensor structured to detect a parameter associated with the bills received by the utility device, a cleaning component structured to perform a cleaning operation on one or more of the bills, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to perform a utility operation. The utility operation includes receiving quality data from the sensor. The operations also include causing the cleaning component to perform the cleaning operation on one or more of the bills based on at least the quality data. The one or more bills represent a subset of bills available in a cash-bearing cassette, which remains operational throughout the cleaning operation. The operations also include transmitting a notification to a remote computing device in response to completing the utility operation.Type: GrantFiled: June 16, 2021Date of Patent: August 16, 2022Assignee: Wells Fargo Bank, N.A.Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis Montenegro
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Patent number: 11397956Abstract: A system including a smart table includes a table display screen and a processing circuit configured to control an image displayed on the table display screen, send a pairing request to a customer device, pair with the customer device, pair with a provider device, mirror the image displayed on the table display screen on a customer display screen of the customer device and on a provider display screen of the provider device, receive a first customer input from the customer device based on the customer interacting with the image mirrored on the customer display screen, modify the image displayed on the table display screen to display the first customer input in real-time with respect to the customer interacting with the image, and mirror the modified image showing the first customer input on the provider device.Type: GrantFiled: October 26, 2020Date of Patent: July 26, 2022Assignee: Wells Fargo Bank, N.A.Inventors: Kourtney Eidam, Darren Goetz, Dennis Montenegro
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Patent number: 11399091Abstract: A provider computing system provides a mobile banking application to a user mobile device. The mobile banking application is configured to activate a contextual provider location mode when the user enters a provider location. The contextual provider location mode presents a plurality of modifications to both appearance and operation of the mobile banking application. Each modification is in response to an analysis performed by a context circuit of the mobile banking application. The modifications serve to facilitate the user's experience at the provider, enabling the user to perform their intended tasks in an easier more efficient manner. Additional data pertaining to the user's tasks and behavior are further categorized and transmitted back to the provider, enabling further accuracy and improvements during subsequent visits.Type: GrantFiled: July 21, 2020Date of Patent: July 26, 2022Assignee: Wells Fargo Bank, N.A.Inventors: Nathan Coles, Darren Goetz, Uma Meyyappan, Dennis Montenegro, Steve Perez, Debarchana Roy
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Patent number: 11055738Abstract: Systems and methods for obtaining non-customer lead information include displaying an initial screen on an ATM operated by a financial institution. The method may include authenticating the user at the ATM and determining the user is a non-customer of the financial institution operating the ATM. The method further includes presenting an offer to the non-customer on the ATM and receiving a response from the non-customer relating to the lead offer presented, wherein the response contains non-customer lead information provided by the non-customer. The method may further include transferring the response containing the non-customer lead information to the financial institution computing system.Type: GrantFiled: June 16, 2014Date of Patent: July 6, 2021Assignee: Wells Fargo Bank, N.A.Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
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Patent number: 10929922Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.Type: GrantFiled: November 1, 2019Date of Patent: February 23, 2021Assignee: Wells Fargo Bank, N.A.Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
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Patent number: 10482529Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.Type: GrantFiled: January 12, 2018Date of Patent: November 19, 2019Assignee: WELLS FARGO BANK, N.A.Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
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Patent number: 9984411Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.Type: GrantFiled: March 21, 2016Date of Patent: May 29, 2018Assignee: WELLS FARGO BANK, N.A.Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
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Patent number: 9292840Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.Type: GrantFiled: November 20, 2014Date of Patent: March 22, 2016Assignee: Wells Fargo Bank, N.A.Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi