Patents by Inventor Darren Goetz

Darren Goetz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230237883
    Abstract: A cassette for receiving and dispensing bills is disclosed. The cassette includes a sensor structured to detect a location of the cassette, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to transmit the location of the cassette to a remote computing device, determine that the location of the cassette has changed, and generate an indication that the location of the cassette has changed.
    Type: Application
    Filed: April 3, 2023
    Publication date: July 27, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E Montenegro
  • Patent number: 11704691
    Abstract: Systems and methods for obtaining non-customer lead information include authenticating a user at an ATM for a transaction via biometric information, determining that the user is a non-customer of a financial institution operating the ATM, determining that the user was a customer of the financial institution prior to becoming a non-customer, presenting an offer to the non-customer on the ATM based in part on the non-customer lead information collected from an at least one previous transaction with the user, where, responsive to the determination that the user was a customer of the financial institution operating the ATM prior to becoming a non-customer, the offer further comprises a message to the user indicative of the user being a former customer, receiving a response from the non-customer relating to the offer presented, transferring the response to the financial institution computing system.
    Type: Grant
    Filed: July 1, 2021
    Date of Patent: July 18, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
  • Patent number: 11687951
    Abstract: A system includes a tabletop touchscreen display and a processing circuit comprising a processor coupled to non-transitory memory, wherein the processing circuit is configured to pair with a customer device associated with a customer, cause an image comprising sensitive customer information to be displayed on the tabletop display and cause at least a portion of the sensitive customer information to be simultaneously displayed on the paired customer device, receive a security trigger event indicative of a third party being proximate the smart table, and cause the sensitive customer information to be obscured on the tabletop display based on receiving the security trigger event.
    Type: Grant
    Filed: July 25, 2022
    Date of Patent: June 27, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Dennis Montenegro, Kourtney Eidam
  • Patent number: 11663874
    Abstract: A system includes a cassette structured to manage a plurality of bills, a first sensor structured to provide denomination information, a bill storage component, and a picker system structured to traverse the bill storage component. The system also includes memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to determine the denomination of the plurality of bills, generate a bill list, receive a transaction request indicating a specific denomination for dispensing, identify a storage position of a target bill from the bill list, and cause the picker system to traverse the bill storage component to the storage position of the target bill to retrieve the target bill for dispensing.
    Type: Grant
    Filed: August 3, 2021
    Date of Patent: May 30, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank DiGangi, Dennis Montenegro
  • Patent number: 11620878
    Abstract: A cassette for receiving and dispensing bills is disclosed. The cassette includes a first sensor structured to detect a fill level of the cassette, a second sensor structured to detect a location of the cassette, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to receive, at one or more time intervals, data from the first sensor indicating the fill level of the cassette, transmit the location of the cassette and an indication of the fill level of the cassette to a remote computing device, and in response to determining that the fill level of the cassette is outside of a threshold value, transmit a notification to the remote computing device.
    Type: Grant
    Filed: March 18, 2021
    Date of Patent: April 4, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis E Montenegro
  • Patent number: 11587160
    Abstract: A method including receiving identification information for a first account holder at a financial institution, authenticating the first account holder via an automated teller machine (ATM) based on the identification information, identifying an event associated with the first account holder, including determining date information for the event, configuring a message relating to the event to be displayed to the first account holder based on the event, storing trigger configuration information comprising a time window including the date information for the event, and displaying the message to the first account holder via the ATM, the message being displayed when the first account holder accesses the ATM at a time occurring within the time window.
    Type: Grant
    Filed: February 22, 2021
    Date of Patent: February 21, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
  • Patent number: 11417178
    Abstract: A utility device for receiving and dispensing bills is disclosed. The utility device includes a sensor structured to detect a parameter associated with the bills received by the utility device, a cleaning component structured to perform a cleaning operation on one or more of the bills, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to perform a utility operation. The utility operation includes receiving quality data from the sensor. The operations also include causing the cleaning component to perform the cleaning operation on one or more of the bills based on at least the quality data. The one or more bills represent a subset of bills available in a cash-bearing cassette, which remains operational throughout the cleaning operation. The operations also include transmitting a notification to a remote computing device in response to completing the utility operation.
    Type: Grant
    Filed: June 16, 2021
    Date of Patent: August 16, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Christian Mande, Darren Goetz, Frank Digangi, Dennis Montenegro
  • Patent number: 11397956
    Abstract: A system including a smart table includes a table display screen and a processing circuit configured to control an image displayed on the table display screen, send a pairing request to a customer device, pair with the customer device, pair with a provider device, mirror the image displayed on the table display screen on a customer display screen of the customer device and on a provider display screen of the provider device, receive a first customer input from the customer device based on the customer interacting with the image mirrored on the customer display screen, modify the image displayed on the table display screen to display the first customer input in real-time with respect to the customer interacting with the image, and mirror the modified image showing the first customer input on the provider device.
    Type: Grant
    Filed: October 26, 2020
    Date of Patent: July 26, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Kourtney Eidam, Darren Goetz, Dennis Montenegro
  • Patent number: 11399091
    Abstract: A provider computing system provides a mobile banking application to a user mobile device. The mobile banking application is configured to activate a contextual provider location mode when the user enters a provider location. The contextual provider location mode presents a plurality of modifications to both appearance and operation of the mobile banking application. Each modification is in response to an analysis performed by a context circuit of the mobile banking application. The modifications serve to facilitate the user's experience at the provider, enabling the user to perform their intended tasks in an easier more efficient manner. Additional data pertaining to the user's tasks and behavior are further categorized and transmitted back to the provider, enabling further accuracy and improvements during subsequent visits.
    Type: Grant
    Filed: July 21, 2020
    Date of Patent: July 26, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Nathan Coles, Darren Goetz, Uma Meyyappan, Dennis Montenegro, Steve Perez, Debarchana Roy
  • Patent number: 11055738
    Abstract: Systems and methods for obtaining non-customer lead information include displaying an initial screen on an ATM operated by a financial institution. The method may include authenticating the user at the ATM and determining the user is a non-customer of the financial institution operating the ATM. The method further includes presenting an offer to the non-customer on the ATM and receiving a response from the non-customer relating to the lead offer presented, wherein the response contains non-customer lead information provided by the non-customer. The method may further include transferring the response containing the non-customer lead information to the financial institution computing system.
    Type: Grant
    Filed: June 16, 2014
    Date of Patent: July 6, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
  • Patent number: 10929922
    Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.
    Type: Grant
    Filed: November 1, 2019
    Date of Patent: February 23, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
  • Patent number: 10482529
    Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.
    Type: Grant
    Filed: January 12, 2018
    Date of Patent: November 19, 2019
    Assignee: WELLS FARGO BANK, N.A.
    Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
  • Patent number: 9984411
    Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.
    Type: Grant
    Filed: March 21, 2016
    Date of Patent: May 29, 2018
    Assignee: WELLS FARGO BANK, N.A.
    Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi
  • Patent number: 9292840
    Abstract: Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.
    Type: Grant
    Filed: November 20, 2014
    Date of Patent: March 22, 2016
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jonathan Velline, Darren Goetz, Xuan Nguyen, Nahal Agahi