Patents by Inventor Darren M. Goetz

Darren M. Goetz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12210997
    Abstract: A method comprises receiving a cash level indicator from a third-party server. The cash level indicator indicates an amount of cash in each of a plurality of cash storage devices, where the plurality of cash storage devices receive cash from a plurality of delivery agents. Each of the cash storage devices is arranged within or on a vehicle operated by one of the plurality of delivery agents. The method further comprises receiving a cash request from a user device. The method also includes selecting one of the plurality of cash storage devices based on the cash level indicator and location data of delivery agent devices of the delivery agents. The method also comprises sending a message comprising location data of the user device, the selected delivery agent device being one of the delivery agent devices, wherein the selected cash storage device is associated with the selected delivery agent device.
    Type: Grant
    Filed: February 20, 2023
    Date of Patent: January 28, 2025
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Julio Jiron, JoAnn Mar, Dennis E. Montenegro, Joseph Ng, Damodar Raval, Lisa Schur
  • Patent number: 12211046
    Abstract: Systems and methods an enhanced drive-up banking experience with automatic authentication are provided herein. The system includes a communication interface structured to communicatively couple to a network, sensors, a processor, and memory. The system performs operations including receive an indication that a user has activated a user session on a user device; detect, by the sensors, whether that the user device has entered a first geolocation area; receive a first pre-staged transaction request for a first pre-staged transaction, from a user device; generate a first notification indicating a first transaction device and a first provider employee for completing the first pre-staged transaction; receive a second notification indicating that a user associated with the user device is at the first transaction device; verify the pre-staged transaction; responsive to verifying the pre-staged transaction, complete, by the transaction device management circuit, the pre-staged transaction.
    Type: Grant
    Filed: December 17, 2021
    Date of Patent: January 28, 2025
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Corey Michael Heaton, Amy J. Schmitt
  • Publication number: 20250014411
    Abstract: A housing facilitates a service operation for a transaction device. The housing includes a transfer cassette interface structured to receive a cassette. The housing also includes a transaction device interface that is structured to couple to a cassette port of the transaction device when the housing is disposed within a vault of the transaction device such that the housing is removably coupled to the transaction device via the transaction device interface, and responsive to the transfer cassette interface receiving the cassette, operably couple the cassette to a transaction device transport apparatus via the transfer cassette interface.
    Type: Application
    Filed: September 23, 2024
    Publication date: January 9, 2025
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Frank DiGangi, Christian Mande, Dennis E. Montenegro, Darren M. Goetz
  • Patent number: 12190323
    Abstract: Systems and methods an enhanced drive-up banking experience with automatic authentication are provided herein. The system includes a communication interface structured to communicatively couple to a network, sensors, a processor, and memory.
    Type: Grant
    Filed: December 17, 2021
    Date of Patent: January 7, 2025
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Corey Michael Heaton, Amy J. Schmitt
  • Patent number: 12190688
    Abstract: A housing that facilitates a service operation for a transaction device includes a transfer cassette interface structured to receive a transfer cassette where the transfer cassette is structured to retrievably store banknotes, a media aperture interface structured to removably couple to a media aperture of the transaction device where the media aperture interface is coupled to a transfer arm structured to facilitate transferring banknotes to and from the media aperture and the media aperture interface, and a housing transport apparatus structured to facilitate transporting banknotes to and from the transfer cassette via at least one of the transfer cassette interface or the media aperture interface.
    Type: Grant
    Filed: July 10, 2023
    Date of Patent: January 7, 2025
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Frank DiGangi, Christian Mande, Dennis E. Montenegro, Darren M. Goetz
  • Patent number: 12154089
    Abstract: Systems, methods, and apparatuses for maintaining a balance or level of cash stored within a plurality of terminals at a point of sale location are described herein. A provider computing system receives a pre-staging request and transaction information from a customer device. The provider computing system receives terminal information about a plurality of terminals from a point of sale computing system. The provider computing system then determines an appropriate terminal of the plurality of terminals for the customer to complete their intended transaction based on the transaction information and the terminal information, and transmits a notification indicating the appropriate terminal to the customer device.
    Type: Grant
    Filed: August 3, 2022
    Date of Patent: November 26, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Patent number: 12141771
    Abstract: A provider computing system comprises a network interface configured to communicate data to and from a lockbox computing system associated with the provider and a user device associated with a user over a network, and a lockbox management circuit structured to receive a lockbox transaction request from the user device where the lockbox transaction request comprises a transaction identification and a desired time window for the lockbox transaction, identify a lockbox available to complete the lockbox transaction according to the lockbox transaction request from a plurality of lockboxes located at different lockbox locations, transmit a lock request to the lockbox causing the lockbox to physically lock via an actuator of the lockbox, dispense currency into the lockbox by a currency dispenser based on the transaction identification, and cause the actuator to unlock the lockbox based on an input terminal of the lockbox receiving a passcode during the time window.
    Type: Grant
    Filed: January 30, 2023
    Date of Patent: November 12, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Miranda C. Hill, Dennis E. Montenegro, Alicia Y. Moore, Susan Symons, Timothy R. Ward
  • Patent number: 12125351
    Abstract: Systems and methods relating to a lockbox bank for currency drop-offs are provided. A lockbox bank includes one or more lockboxes, a safe coupled to the one or more lockboxes, and a terminal of a lockbox computing system. Each lockbox includes a receptacle configured to receive a currency drop-off and a locking mechanism. The terminal includes a network interface, a display device, one or more input/output devices, and a processing circuit including a processor and a memory. The memory is structured to store instructions that are executable by the processor and cause the processing circuit to receive a request from the customer to use a lockbox for a currency drop-off, receive access credentials, verify the access credentials, in response to successful verification, grant the customer access to a lockbox, and in response to determining that the drop-off has been completed, move the drop-off from the receptacle to the safe.
    Type: Grant
    Filed: November 21, 2022
    Date of Patent: October 22, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Chris Kalaboukis, Lisa R. Magana, Andrew L Martinez, Uma Meyyappan, Dennis E. Montenegro, Marla M. Pacis, Timothy R. Ward
  • Publication number: 20240331471
    Abstract: Disclosed herein are systems and methods for executing a transaction via a locker. A seller is provided initial access to the locker to deposit a good in the locker. The seller deposits the good in the locker. Following the seller depositing the good in the locker, the seller's access is revoked, and the buyer is provided access to the locker. The buyer may then arrive at the locker and provide authentication information to an authentication device. When the buyer is authenticated, the locker door (with the good inside the locker) is unlocked. The buyer can then inspect and accept the good. When the good is accepted, funds may be transferred from an account associated with the buyer to an account associated with the seller.
    Type: Application
    Filed: April 3, 2023
    Publication date: October 3, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Chris Kalaboukis, Lisa R. Magana, Andrew L. Martinez, Uma Meyyappan, Dennis E. Montenegro, Marla M. Pacis, Timothy R. Ward
  • Patent number: 12100256
    Abstract: A housing facilitates a service operation for a transaction device. The housing is communicatively coupled to a housing control computing system. The housing includes a user interface comprising a first input/output (I/O) device that is communicatively coupled to the housing control computing system. The housing includes a transfer cassette interface structured to receive a transfer cassette that is structured to retrievably store banknotes. The transfer cassette interface is coupled to a sensor structured to detect when the cassette is docked and detect an identification of the cassette. The housing also includes a transaction device interface that is structured to couple to a first cassette port and, responsive to the transfer cassette interface receiving the cassette, operably couple the cassette to a transaction device transport apparatus. The transaction device transport apparatus is structured to facilitate transporting banknotes to and from the cassette and a first storage cassette.
    Type: Grant
    Filed: October 8, 2021
    Date of Patent: September 24, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Frank DiGangi, Christian Mande, Dennis E. Montenegro, Darren M. Goetz
  • Publication number: 20240314174
    Abstract: A system including a network interface and a processing circuit is provided. The processing circuit includes one or more processors coupled to non-transitory memory. The processing circuit is structured to receive a request for a multiple custody linkage between user devices. The multiple custody linkage includes a digital connection between the user devices that allows shared access to a resource. The resource includes at least one of a physical object or information. The processing circuit is further structured to perform a validation process based on information in the request for the multiple custody linkage to determine if a violation of a security protocol exists. The security protocol is associated with security of the resource. The processing circuit is further structured to, in response to determining no violation of the security protocol exists, activate the multiple custody linkage between the user devices to allow the shared access to the resource.
    Type: Application
    Filed: May 24, 2024
    Publication date: September 19, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Laurie J. Becker, Shelly A. Carnazzo, Darren M. Goetz, Dennis E. Montenegro, Janice R. Powell
  • Publication number: 20240311782
    Abstract: A method includes receiving a lockbox transaction order associated with an account of the provider from a user device where the lockbox transaction order includes a requested transaction and a desired transaction location, determining that the requested transaction cannot be completed at the desired transaction location, determining a physical lockbox from a plurality of physical lockboxes as an alternative lockbox transaction location, transmitting an indication to a user device indicating that the requested transaction can be completed at the alternative lockbox transaction location, and authenticating a user at the physical lockbox where authenticating the user at the physical lockbox enables the physical lockbox to unlock and become accessible by the user.
    Type: Application
    Filed: May 20, 2024
    Publication date: September 19, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Miranda C. Hill, Dennis E. Montenegro, Alicia Y. Moore, Susan Symons, Timothy R. Ward
  • Publication number: 20240296488
    Abstract: A computing system includes a database and at least one processor. The at least one processor is configured to: receive, from an entity computing system, a request related to a layaway transaction of a user; and, in response to receiving the request, automatically facilitate initiation of a layaway deposit account by associating the layaway deposit account with a user profile stored in the database, generating a link between the layaway deposit account and a physical card number, generating a rule that governs the physical card number, and associating the rule with the physical card number. The at least one processor is further configured to receive, from an automated teller machine (ATM), a transaction request that complies with the rule associated with the physical card number.
    Type: Application
    Filed: May 7, 2024
    Publication date: September 5, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Publication number: 20240277139
    Abstract: A system includes a smart table comprising a display screen, a network interface, and a processing circuit, where the network interface is configured to facilitate data communication with a tactile input device, the processing circuit includes a processor and a memory and the processing circuit is configured to determine a location of the tactile input device on the smart table, and generate a user interface on the smart table based on the location of the tactile input device on the smart table such that the user interface of the smart table is aligned with and visible through a transparent screen of the tactile input device.
    Type: Application
    Filed: April 29, 2024
    Publication date: August 22, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Kourtney Eidam, Darren M. Goetz, Dennis E. Montenegro
  • Publication number: 20240249605
    Abstract: Systems, and methods for communicating during a calamity include a processing system of a first ATM that is communicably coupled via an ATM network to a second ATM. The first ATM includes an external network connection separate from the ATM network. The processing system can modify the first ATM from a first mode to a second mode responsive to detecting an event indicative of a calamity. The processing system can receive a user input to send a message to an address. The processing system can transmit the message to the second ATM via the ATM network, to cause the second ATM to route the message to the address. The processing system can receive a response to the message via the ATM network from the second ATM. The processing system can display the response to the message on a user interface of the first ATM.
    Type: Application
    Filed: April 2, 2024
    Publication date: July 25, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Jason Huang, Darren M. Goetz, Dennis E. Montenegro
  • Patent number: 12045787
    Abstract: Systems, methods, and apparatuses described herein relate to a method for delivering cash to a user. The method includes receiving a cash delivery request from a first user device of the user. The method includes generating a cash authentication code (CAC) for the cash delivery request to be verified by a cash dispenser machine. The method may include transmitting the cash delivery request and the CAC to a second user device of a driver. The method may include determining a route for the driver from a first location of the driver, to a second location of a cash dispenser machine, and to a third location of the customer to deliver the cash delivery request. The method may include instructing the cash dispenser machine to dispense cash in response to authenticating the second user device based on the CAC and determining that the first current location is at the second location.
    Type: Grant
    Filed: May 25, 2023
    Date of Patent: July 23, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Ashish B. Kurani, JoAnn Mar, Dennis E. Montenegro, Joseph Ng, Damodar Raval, Lisa Schur
  • Patent number: 12046112
    Abstract: A system for monitoring financial threats includes: at least one central processing unit and system memory that causes the system to: receive information about a threat associated with a financial services device; identify a type of the threat; identify a location associated with the threat; and notify one or more customers associated with the financial services device based upon the type or the location of the threat.
    Type: Grant
    Filed: January 5, 2023
    Date of Patent: July 23, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer Stacey Borchardt, Adam Clifford Christensen, Charles Cowell, Eduardo DeLa Torre, Darren M. Goetz, Eric David Greene, Robert Glenn Hamchuk, Miranda C. Hill, Pey-Ning Huang, Orsolya Oldroyd, Paul Vittimberga
  • Publication number: 20240221023
    Abstract: A method for providing cash back to a customer from a linked automated teller machine (ATM) after a purchase transaction. The method includes receiving, by a provider computing system associated with a provider, a cash back request including a cash back amount from a point-of-sale computing system associated with the purchase transaction, the provider computing system acting as an intermediary computing system between the point-of-sale computing system and a linked ATM associated with the provider; in response to receiving the cash back request, transmitting, by the provider computing system, cash back information to the linked ATM, the cash back information including the cash back amount and an authentication passcode; in response to entry of the authentication passcode into the linked ATM by the customer, providing, by the linked ATM, the cash back amount to the customer.
    Type: Application
    Filed: March 18, 2024
    Publication date: July 4, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Patent number: 12014406
    Abstract: A computing system includes a database, a processor, at least one processor, and at least one program logic stored in at least one memory that, when executed, is configured to cause the at least one processor to: receive, from an entity computing system, a request related to a layaway transaction of a user; facilitate initiation of a layaway deposit account, wherein facilitating initiation of the layaway deposit account comprises: determining that the user has a profile in the database; associating the layaway deposit account with the profile; generating at least one rule that governs the layaway deposit account; and associating the at least one rule with the layaway deposit account; and receive, from an automated teller machine (ATM), a funds deposit amount that complies with the at least one rule associated with the layaway deposit account.
    Type: Grant
    Filed: June 13, 2023
    Date of Patent: June 18, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Dennis E. Montenegro, Alicia Y. Moore, Timothy R. Ward
  • Patent number: 12014340
    Abstract: A method includes receiving a lockbox transaction order associated with an account of the provider from a first user device where the lockbox transaction order includes a requested transaction and a desired transaction location, validating whether the requested transaction can be completed at the desired transaction location, determining a physical lockbox associated with the provider from a plurality of physical lockboxes at an alternative lockbox transaction location based on determining that the lockbox transaction order cannot be completed at the desired transaction location, transmitting an indication to a user device indicating that the requested transaction can be completed at the alternative lockbox transaction location, preparing the physical lockbox for the requested transaction, and authenticating a user at the physical lockbox where authenticating the user at the physical lockbox enables the physical lockbox to unlock and become accessible by the user.
    Type: Grant
    Filed: May 10, 2023
    Date of Patent: June 18, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren M. Goetz, Miranda C. Hill, Dennis E. Montenegro, Alicia Y. Moore, Susan Symons, Timothy R. Ward