Abstract: A method for managing message communications includes detecting a message comprising a plurality of intended recipients and automatically initiating a forum for response communications associated with the message. The method also includes detecting response communications associated with the message and posting the response communications to the forum.

Abstract: In accordance with embodiments disclosed herein, there are provided methods, systems, mechanisms, techniques, and apparatuses for presentation of direct accessed storage under a logical drive model; for implementing a distributed architecture for cooperative NVM Data protection; data mirroring for consistent SSD latency; for boosting a controller's performance and RAS with DIF support via concurrent RAID processing; for implementing arbitration and resource schemes of a doorbell mechanism, including doorbell arbitration for fairness and prevention of attack congestion; and for implementing multiple interrupt generation using a messaging unit and NTB in a controller through use of an interrupt coalescing scheme.

Abstract: A method for conference room scheduling includes detecting a user in a first location, obtaining reservation information associated with the first location, determining based on the reservation information whether the first location is reserved and notifying the user whether the first location is reserved.

Abstract: A vessel for carrying an RV (recreational vehicle) through the water, thereby effectively converting the RV to a houseboat. The barge-like vessel includes ramps for loading and unloading an RV at a boat ramp. The barge is powered by the drive wheels of the RV, wherein the drive wheels are each resting on two rotatable cylinders similar to a dynamometer cradle. The wheels spin the cylinders which in turn rotate the propellers so that the speed is controlled by the speed at which the drive wheels turn. Direction is controlled by a knob on a fly-by-wire type device which in turn controls the rudder. An alternative directional control includes two turntables onto which the front wheels rest. One of the turntables is mechanically connected to the rudder so that the steering wheel controls the rudder. Ballast tanks are provided at each side of the front and back of the barge to keep the barge level.

Abstract: In one embodiment, a method includes detecting termination of a first connection between a first caller and a first agent during a communication session between the first caller and the first agent. The method also includes storing information indicating a state of the communication session at the termination of the first connection, and communicating the information to the first agent or to a second agent in response to establishment of a second connection between the first caller and the first agent or the second agent to facilitate a continuation of the communication session.

Abstract: Methods and apparatuses for flushing write-combined data from a buffer within a memory to an input/output (I/O) device.

Abstract: The storage locations of a snoop filter are segregated into a number of groups, and some groups are associated with some processors in a system. When new data enter a cache line of a processor, one of the storage locations associated with the processor is selected for further operations.

Abstract: A method for providing a contact attempt service includes detecting an attempt of a first user to contact a second user through a first communication method and detecting contact between the first user and the second user through a second communication method. The method also includes removing a contact attempt indicator associated with the attempt of the first user to contact the second user through the first communication method.

Abstract: A putter type golf club formed of a club head body having a heel, toe, upper surface, bottom and frontal ball striking face. The striking face is characterized by a progressively increasing loft angle on the striking face toward the heel.

Abstract: In one embodiment, a method comprises establishing, by an IP-based meeting server via an IP network, a web-based media conference between an identified meeting presenter having a web-enabled presenter client device and identified meeting participants each having at least one corresponding participating client device; receiving, by the IP-based meeting server, monitoring data for each of the identified meeting participants, the monitoring data including, for each identified meeting participant, a detected interaction by the corresponding identified meeting participant with the corresponding participant client device; generating, by the IP-based meeting server, an aggregate attention metric identifying an aggregate focus of attention by the identified meeting participants, based on the received monitoring data; and outputting, by the IP-based meeting server, the aggregate attention metric for display by the web-enabled presenter client device of the identified meeting presenter.

Abstract: In one embodiment, a method includes identifying a call from a first endpoint to a second endpoint as originating while the second endpoint is connected to a voice mailbox associated with the first endpoint. The method also includes triggering one or more call-handling events in response to the identification of the call as originating while the second communication device is connected to the voice mailbox associated with the first communication device.

Abstract: Securely storing data to an optical disc has been described, including generating write data that includes the data and overhead data that facilitates reading the data from the disc; and configuring the overhead data according to a key.

Abstract: A method for conference room scheduling includes detecting a user in a first location, obtaining reservation information associated with the first location, determining based on the reservation information whether the first location is reserved and notifying the user whether the first location is reserved.

Abstract: A method for providing communication service includes determining that a call was not answered by an intended recipient of the call and determining a due date associated with the call. The method also includes communicating the due date to the intended recipient.

Abstract: A system and method for servicing a caller at a contact center includes providing self-service menu options to the caller through an automated system, and determining a total time spent by the caller in the automated system. If the caller's attempts at self-service are unsuccessful, the caller is transferred out of the automated system and into a position of a wait queue, the position of the caller in the wait queue being determined based on a credit for the total time spent by the caller in the automated system. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

Abstract: A system and method for servicing a caller at a contact center includes prompting the caller for a password associated with a certificate of disability of the caller, then accessing a database that contains the certificate authenticating the password to retrieve information listed in the certificate. The certificate information includes a type of disability of the caller. Following authentication, the system provides a service response appropriate for the type of disability of the caller. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

Abstract: A method for providing communication with an automated voice system includes establishing a first communication session between a caller and the automated voice system. The first communication session includes a call thread. The method also includes receiving a signal indicative of a call event. In response to receiving the signal indicative of the call event, a state of the call thread is saved. The method also includes establishing a second communication session between the caller and the automated voice system at a state of the call thread associated with the saved state of the call thread.

Abstract: A method in one embodiment includes embedding a unique event tag into media files recorded at an event by a first media recording device, which is operable to wirelessly discover a second media recording device at the event. The first media recording device wirelessly communicates the unique event tag to the second media recording device for embedding into media files recorded at the event by the second media recording device. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Abstract: A method for providing training to agents of an automatic call distribution center includes determining whether an agent is idle and, in response to determining that the agent is idle, initiating playback of a recorded training call to the agent. Additionally, the method includes receiving an incoming call from a caller for connection with one of a plurality of agents. Also, the method includes terminating playback of the recorded training call and connecting the agent to the incoming call.

Abstract: The storage locations of a snoop filter are segregated into a number of groups, and some groups are associated with some processors in a system. When new data enter a cache line of a processor, one of the storage locations associated with the processor is selected for further operations.