Patents by Inventor David Patrick Dixon
David Patrick Dixon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12646400Abstract: A method may include receiving an alert and a recorded data set from a first monitoring system and receiving a first set of permissions from the first monitoring system. The method may also include determining a permission associated with sharing of the recorded data set based at least in part on the first set of permissions. The method may also include determining that sharing of at least a portion of the recorded data from the first monitoring system is permitted based at least in part on the permission and sharing the at least a portion of the recorded data set.Type: GrantFiled: December 22, 2023Date of Patent: June 2, 2026Assignee: United Services Automobile Association (USAA)Inventors: Yevgeniy Viatcheslavovich Khmelev, Oscar Guerra, Jeffrey Neal Pollack, Janelle Denice Dziuk, Ashley Raine Philbrick, Ryan Thomas Russell, David Patrick Dixon
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Patent number: 12641179Abstract: Technology for placing a user on-hold can include sending a push notification to a user device after the call has been placed on-hold. A link in the push notification can request authentication credentials from the user. When the authentication credentials have been received and verified, a chat window can be launched via an application on the user device. The intent of the call can be determined based at least in part by information received via the chat window. The authentication information and the intent of the call can be transferred to a representative answering the call.Type: GrantFiled: May 13, 2024Date of Patent: May 26, 2026Assignee: United Services Automobile Association (USAA)Inventors: Gregory David Hansen, Megan Sarah Jennings, Emily Margaret Gray, Gregory B Yarbrough, Madhusudhana Rao Abburi, Charles Balasingh, Janelle Denice Dziuk, Samip Dilip Mehra, David Patrick Dixon
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Patent number: 12619770Abstract: A computing system includes storage that includes a customer database, a trained artificial intelligence (AI) component, and a disinformation processing module and processing circuitry configured to execute stored instructions to perform actions including providing customer information stored in the customer database as input to the trained AI component, receiving potential customer disinformation as output from the trained AI component, analyzing and modifying the potential customer disinformation using the disinformation processing module to yield customer disinformation, and providing a portion of the customer disinformation to an untrusted client device, a malicious website, a third party service, or any combination thereof.Type: GrantFiled: July 28, 2023Date of Patent: May 5, 2026Assignee: United Services Automobile Association (USAA)Inventors: David Patrick Dixon, Ashley Raine Philbrick, Surender Kumar, Megan Sarah Jennings, Salvador Adrian Bretado, Brian Tougas, Arthur Quentin Smith, Jennifer Anne Scamardo
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Patent number: 12591652Abstract: A secure personal information system with personal information objects is disclosed. The system comprises a personal information sticker or personal information magnet that can be attached to a mobile phone. The system also includes a secure access application running on the mobile phone, which can securely retrieve information from the personal information sticker or magnet.Type: GrantFiled: March 29, 2023Date of Patent: March 31, 2026Assignee: United Services Automobile Association (USAA)Inventors: Qunying Kou, Richard Macwayne Jones, William Preston Culbertson, II, David Patrick Dixon
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Patent number: 12587521Abstract: A method employs processing circuitry for various steps. The steps include receiving, from a user device, authentication data in association with an online account of a number of online accounts, and locating, in a database system storing customer profiles corresponding the online accounts and based on the authentication data, a customer profile corresponding to the online account. The steps include determining a correspondence between the authentication data and reference authentication data in the customer profile, and locating authentication data in the customer profile based on determining the correspondence. The steps include locating, in the database system storing alias customer profiles corresponding to the customer profiles and based on the alias authentication data, an alias customer profile corresponding to the customer profile.Type: GrantFiled: August 15, 2023Date of Patent: March 24, 2026Assignee: United Services Automobile Association (USAA)Inventors: David Patrick Dixon, Ashley Raine Philbrick, Surender Kumar, Megan Sarah Jennings, Salvador Adrian Bretado, Brian Tougas, Arthur Quentin Smith, Jennifer Anne Scamardo
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Patent number: 12546490Abstract: A dehumidification system that can be used during emergencies. The system includes an autonomous vehicle carrying a dehumidification device. In response to information about a water-related disaster at a specific location, the system will instruct the vehicle to travel to the location, enter a building, and initiate a series of dehumidification cycles in the interior space of the building. The vehicle can navigate from room to room and determine whether moisture content levels exceed a specified threshold. In response, the vehicle can direct its dehumidification operation to these specific zones.Type: GrantFiled: April 26, 2023Date of Patent: February 10, 2026Assignee: United States Automobile Association (USAA)Inventors: Carlos JP Chavez, Gregory David Hansen, Bradly Jay Billman, Kristina Suniga-Cabrera, Dwayne Phillip Wilson, Timothy Benjamin Czerlinsky, David Patrick Dixon
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Patent number: 12505457Abstract: A method for tracking insured assets is provided. Asset identifiers corresponding to assets to be monitored are received from a user. Each of the one or more assets is attached to a tracking device. Monitored assets are covered by one or more insurance policies. One or more geofence regions are defined associated with the one or more monitored assets. A location of each of the monitored assets is estimated, at least periodically. In response to determining that the estimated location of at least one of the monitored assets is outside of the corresponding one or more geofence regions, an insurance policy associated with this at least one asset is determined. A policyholder associated with the insurance policy is notified by sending a notification to policyholder's-preferred device. The notification inquires instructions for remedial actions from the policyholder. One or more remedial actions are initiated based on received policyholder's instructions.Type: GrantFiled: August 30, 2024Date of Patent: December 23, 2025Assignee: United Services Automobile Association (USAA)Inventors: David Patrick Dixon, Wayne Maurice Hartman, Gary Scott Harris
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Patent number: 12499450Abstract: Insurance and warranty cataloging, detection and evaluation techniques are described for a micro insurance or warranty system. An example method for an insurance or warranty system includes receiving, at a server, an error code from a device of a user, processing the error code to extract sensor data related to one or more failed components of the device, determining the one or more failed components is covered within an insurance policy or warranty based on the sensor data, and issuing an insurance claim or warranty claim based on the one or more failed components being covered. In some embodiments, the micro insurance or warranty system includes analyzing the sensor data to determine the cause of the one or more failed components.Type: GrantFiled: October 3, 2024Date of Patent: December 16, 2025Assignee: United Services Automobile Association (USAA)Inventors: Will Kerns Maney, Elena Marie Carrasco, David Patrick Dixon, Subhalakshmi Selvam
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Patent number: 12488315Abstract: A damage assessment system includes one or more processors and memory storing instructions executable by the one or more processors to cause the one or more processors to receive IOT data from one or more IOT devices at a property. The instructions are executable by the one or more processors to cause the one or more processors to analyze the IOT data to identify missing data that is expected to be received from the one or more IOT devices at the property, generate constructed data to remedy the missing data based on the IOT data using machine learning algorithms, determine characteristics of damage present at the property based on the IOT data and the constructed data, and output a damage assessment report to indicate the characteristics of the damage present at the property.Type: GrantFiled: September 29, 2022Date of Patent: December 2, 2025Assignee: United Services Automobile Association (USAA)Inventors: David M. Jones, Jr., Joel S. Hartshorn, Nolan Serrao, Jennifer Hunt Erickson, Subhalakshmi Selvam, David Patrick Dixon, Kevin Kenneth Fiedler
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Patent number: 12478237Abstract: A mud treatment system that can be used during emergencies is disclosed. The system includes an autonomous vehicle carrying a mud treatment device. In response to information about a mud-related disaster at a specific location, the system will instruct the vehicle to travel to the location, enter a building, and dispense one or more applications of mud softener in the interior space of the building. The vehicle can navigate from room to room and determine whether moisture content levels are below a specified threshold. In response, the vehicle can direct its mud or dirt softening efforts to these specific zones.Type: GrantFiled: June 26, 2023Date of Patent: November 25, 2025Assignee: United Services Automobile Association (USAA)Inventors: Carlos JP Chavez, Gregory David Hansen, Bradly Jay Billman, Kristina Suniga-Cabrera, Dwayne Phillip Wilson, Timothy Benjamin Czerlinsky, David Patrick Dixon
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Patent number: 12475786Abstract: A vehicle adjustment system includes one or more processors configured to receive data from one or more sensors coupled to a vehicle that is in a stationary position. The one or more processors are also configured to analyze the data to determine whether an object is within a buffer zone surrounding the vehicle while the vehicle is in the stationary position. In response to determining that the object is within the buffer zone while the vehicle is in the stationary position, the one or more processors are configured to provide control signals to one or more driving components of the vehicle to reposition the vehicle to an alternate position.Type: GrantFiled: January 30, 2024Date of Patent: November 18, 2025Assignee: United Services Automobile Association (USAA)Inventors: Yevgeniy Viatcheslavovich Khmelev, Oscar Guerra, Jeffrey Neal Pollack, Janelle Denice Dziuk, Ashley Raine Philbrick, Ryan Thomas Russell, David Patrick Dixon
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Patent number: 12467252Abstract: A dehumidification system that can be used during emergencies is disclosed. The system includes an autonomous vehicle carrying a dehumidification treatment device. In response to information about a water-related disaster at a specific location, the system will instruct the vehicle to travel to the location, enter a building, and dispense one or more applications of desiccant beads in the interior space of the building. The vehicle can navigate from room to room and determine whether moisture content levels exceed a specified threshold. In response, the vehicle can direct its dehumidification operation to these specific zones.Type: GrantFiled: June 26, 2023Date of Patent: November 11, 2025Assignee: United Services Automobile Association (USAA)Inventors: Carlos JP Chavez, Gregory David Hansen, Bradly Jay Billman, Kristina Suniga-Cabrera, Dwayne Phillip Wilson, Timothy Benjamin Czerlinsky, David Patrick Dixon
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Patent number: 12443185Abstract: Dewatering systems and methods for use in response to emergencies and disasters. The system includes an autonomous vehicle including or transporting a dewatering device. In response to information about a water-related disaster at a specific location, the system will instruct the vehicle to travel to the location, enter a building, and initiate a series of dewatering cycles in the interior space of the building. The vehicle can navigate from room to room and determine whether fluid content levels exceed a specified threshold. In response, the vehicle can direct its dewatering operation to these specific zones.Type: GrantFiled: April 26, 2023Date of Patent: October 14, 2025Assignee: United Services Automobile Association (USAA)Inventors: Carlos JP Chavez, Gregory David Hansen, Bradly Jay Billman, Kristina Suniga-Cabrera, Dwayne Phillip Wilson, Timothy Benjamin Czerlinsky, David Patrick Dixon
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Patent number: 12406268Abstract: The present application generally relates to a non-fungible token management system that manages transactions involving non-fungible tokens. In an embodiment, the non-fungible token management system may generate insurance policies for non-fungible tokens. The insurance policy can be based on storage risks of non-fungible token associated content. For example, the associated content may include digital data stored outside of a distributed ledger.Type: GrantFiled: August 30, 2022Date of Patent: September 2, 2025Assignee: United Services Automobile Association (USAA)Inventors: David M. Jones, Jr., Joel S. Hartshorn, Nolan Serrao, Jennifer Hunt Erickson, Subhalakshmi Selvam, David Patrick Dixon, Kevin Kenneth Fiedler
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Patent number: 12374035Abstract: A system and method for generating simulations of a vehicular accidents and detecting inconsistencies between different sources of data for the accidents are disclosed. The system obtains reports and other data describing the accident and processes the information for use by a keyword model. The keyword model is configured to detect terms in the data that are more likely to provide insight into the accident. The keywords are provided to a generative engine that is configured to generate a simulation of the accident based on visual elements corresponding to the keywords. In some cases, the simulation may include an animated video and/or a 3D model of the accident. Individual simulations may be generated for each source of data obtained. The simulations can then be compared to detect potential inconsistencies.Type: GrantFiled: June 30, 2021Date of Patent: July 29, 2025Assignee: United Services Automobile Association (USAA)Inventors: Mark Anthony Lopez, Nina Cooper, David Patrick Dixon
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Patent number: 12311955Abstract: The present disclosure relates to detecting distracted driving on a mobile device and mitigating distracted driving by determining whether a mobile device is used by a driver of a vehicle or by a passenger of the vehicle. The system can determine that the mobile device is in a vehicle and modify the functionality of the mobile device to transition the mobile device into an automobile mode. Vehicle data and/or mobile device data can be used to determine a number of individuals in the vehicle. An identity of the operator of the mobile device can be authenticated based on authentication information obtained by the mobile device. Based on the authenticated identity of the operator of the mobile device, a driving score associated with the driver can be modified, where the score indicates a number of instances of distracted driving by the driver.Type: GrantFiled: October 12, 2023Date of Patent: May 27, 2025Assignee: United Services Automobile Association (USAA)Inventors: Elena Carrasco, Will Kerns Maney, David Patrick Dixon, Subhalakshmi Selvam
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Patent number: 12316805Abstract: Technology for determining a queue position of a call from a user can include receiving, at an enterprise, the call from a user device associated with the user. The user device includes an application associated with the enterprise. The call is placed into an on-hold queue. A weighted level of importance associated with the call is determined based on call history information associated with the user device and call frequency associated with the user. The weighted level of importance is compared to at least one weight threshold. A wait time for the call is decreased based on the weighted level of importance meeting or exceeding the at least one weight threshold.Type: GrantFiled: March 15, 2024Date of Patent: May 27, 2025Assignee: United Services Automobile Association (USAA)Inventors: Gregory David Hansen, Megan Sarah Jennings, Emily Margaret Gray, Gregory B Yarbrough, Charles Balasingh, Janelle Denice Dziuk, Samip Dilip Mehra, David Patrick Dixon
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Patent number: 12260436Abstract: System, methods, and apparatus for determining a foundation profile of a floor and/or a room profile of a room based on information obtained by a scanner device. For example, a scanner device can perform a scan operation of at least one floor in at least one room, generate a foundation profile that describes at least an area underneath the at least one floor based on the scan operation, and generate and send, to a server, a message comprising the foundation profile for the at least one floor and a location of the building. The server can receive the message, determine, based on the location of the building, an account identifier that uniquely identifies an account associated with the building, and store the foundation profile for the at least one floor in a database in a location associated with the account identifier.Type: GrantFiled: October 5, 2023Date of Patent: March 25, 2025Assignee: United Services Automobile Association (USAA)Inventors: Andrew Luke Enochs, David Patrick Dixon, Samuel Ngure, Scott Matthew Myrick, Davin Bernstein
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Patent number: 12182837Abstract: System, methods, and apparatus for obtaining repair or replacement related information are described. For example, a mobile device is configured to scan RFID tags or other identifiers located on or in studs behind a wall of a house, obtain an identifier of at least one RFID tag of the plurality of RFID tags, determine a number of RFID tags scanned, generate and send, to a server, a message comprising the identifier of the at least one RFID tag, the number of RFID tags scanned, and an account identifier. The server can be configured to receive the message, determine a distance between two adjacent studs based on the identifier of the at least one RFID tag, determine a total distance of a scanned region of the wall based on the number of RFID tags scanned and the distance between the two adjacent studs, and determine an estimate of a cost of replace or repair based at least on the total distance.Type: GrantFiled: March 24, 2021Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Andrew Enochs, David Patrick Dixon, Samuel Ngure, Scott Matthew Myrick
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Patent number: 12184817Abstract: Data analysis, filter, and presentation techniques are described for an example call management system. An example method for a data management system includes receiving, from a user device, an account identifier of a first person, receiving, from the user device, a first message related to a topic of conversation to be discussed during a telephone call with the first person, determining, based on the account identifier and within a pre-determined time period, a presence of a set of data that describes conversation(s) from prior telephone call(s)/chat(s) with the first person, and sending, to a computer, at least some data from the set of data and a second message that indicates that the telephone call is mapped to a second person, where the computer is configured to display on a screen the second message and a presentation option that presents the at least some data via the computer.Type: GrantFiled: August 9, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Gregory David Hansen, Megan Sarah Jennings, Emily Margaret Gray, Gregory B. Yarbrough, Charles Balasingh, Janelle Denice Dziuk, Samip Dilip Mehra, David Patrick Dixon