Patents by Inventor David Patrick Dixon
David Patrick Dixon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11361629Abstract: A system and method for providing virtual banking transactions are disclosed. The system comprises a kiosk with an enclosing structure where a user or member of a bank can go to conduct business including various banking transactions. Within the enclosing structure, an interactive system includes a display where a virtual associate can be shown. The interactive system includes slots that can be used to pass documents between the physical and virtual parts of the system.Type: GrantFiled: March 31, 2021Date of Patent: June 14, 2022Assignee: United Services Automobile Association (USAA)Inventors: James Matthew Curry, David Patrick Dixon
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Patent number: 11355011Abstract: A vehicle adjustment system includes one or more processors configured to receive data from one or more sensors coupled to a vehicle that is in a stationary position. The one or more processors are also configured to analyze the data to determine whether an object is within a buffer zone surrounding the vehicle while the vehicle is in the stationary position. In response to determining that the object is within the buffer zone while the vehicle is in the stationary position, the one or more processors are configured to provide control signals to one or more driving components of the vehicle to reposition the vehicle to an alternate position.Type: GrantFiled: January 31, 2020Date of Patent: June 7, 2022Assignee: United Services Automobile Association (USAA)Inventors: Yevgeniy Viatcheslavovich Khmelev, Oscar Guerra, Jeffrey Neal Pollack, Janelle Denice Dziuk, Ashley Raine Philbrick, Ryan Thomas Russell, David Patrick Dixon
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Patent number: 11341838Abstract: A method may include receiving an alert and a recorded data set from a first monitoring system and receiving a first set of permissions from the first monitoring system. The method may also include determining a permission associated with sharing of the recorded data set based at least in part on the first set of permissions. The method may also include determining that sharing of at least a portion of the recorded data from the first monitoring system is permitted based at least in part on the permission and sharing the at least a portion of the recorded data set.Type: GrantFiled: April 10, 2020Date of Patent: May 24, 2022Assignee: United Services Automobile Association (USAA)Inventors: Yevgeniy Viatcheslavovich Khmelev, Oscar Guerra, Jeffrey Neal Pollack, Janelle Denice Dziuk, Ashley Raine Philbrick, Ryan Thomas Russell, David Patrick Dixon
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Patent number: 11338653Abstract: A system that includes a protective windshield system that deflects particulate away from a vehicle. The protective windshield system includes a sensor that senses the particulate and emits a signal indicative of the particulate. A deflection system deflects the particulate away from the vehicle. A controller couples to the sensor and to the deflection system. The controller detects the particulate and activates the deflection system to deflect the particulate away from the vehicle.Type: GrantFiled: March 4, 2020Date of Patent: May 24, 2022Inventors: Yevgeniy Viatcheslavovich Khmelev, Oscar Guerra, Jeffrey Neal Pollack, Janelle Denice Dziuk, Ashley Raine Philbrick, Ryan Thomas Russell, David Patrick Dixon
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Patent number: 11105735Abstract: Systems and methods of the present disclosure include at least one building component detection sensor device configured to be deployed within (or proximate to) a building comprised of a plurality of building components. The at least one building component detection sensor device is configured to detect data relating to at least one building component of the plurality of building components. In addition, a building component property determination system includes a processor configured to execute instructions stored in memory to determine one or more properties of the at least one building component based at least in part on the data detected by the at least one building component detection sensor device.Type: GrantFiled: February 19, 2020Date of Patent: August 31, 2021Assignee: United Services Automobile Association (USAA)Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Qunying Kou, Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Ashley Raine Philbrick, Yevgeniy Viatcheslavovich Khmelev, Oscar Guerra, Jeffrey Neal Pollack, Janelle Denice Dziuk, Ryan Thomas Russell, David Patrick Dixon
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Patent number: 11055970Abstract: A system and method for providing virtual banking transactions are disclosed. The system comprises a kiosk with an enclosing structure where a user or member of a bank can go to conduct business including various banking transactions. Within the enclosing structure, an interactive system includes a display where a virtual associate can be shown. The interactive system includes slots that can be used to pass documents between the physical and virtual parts of the system.Type: GrantFiled: September 12, 2019Date of Patent: July 6, 2021Assignee: United Services Automobile Association (USAA)Inventors: James Matthew Curry, David Patrick Dixon
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Patent number: 11042864Abstract: Various embodiments of the present disclosure generally relate transacting in advance. More specifically, various embodiments relate to detecting a mobile computing device of a user within a proximity of a banking location; receiving, via the mobile application, an indication of a type of transaction to be conducted; and directing, via the mobile application, the user to an area of the banking location based on the type of transaction to complete the transaction.Type: GrantFiled: June 27, 2019Date of Patent: June 22, 2021Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)Inventors: David Patrick Dixon, John Hope, John Loflin, Ogechi Namme, Andre Rene Buentello, Bradly Jay Billman, Sharon Kay Haverlah, Ross Andrew Thiele, Gunjan Vijayvergia, Michael Joseph Gaeta
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Patent number: 10992513Abstract: A system may include a communication device that may enable a user to complete a digital form via a first communication session. The system may include a processor that may determine that the user has not completed the digital form, determine one or more issues associated with the user not completing the digital form based on a progress point associated with the digital form, determine a communication channel to use to follow up with the user regarding the digital form based on a data profile associated with the user, the one or more issues, or both, and establish a second communication session with the user via the communication channel to present the digital form at the progress point, such that the user can continue to complete the digital form using the second communication session.Type: GrantFiled: July 26, 2019Date of Patent: April 27, 2021Assignee: United Services Automobile Association (USAA)Inventors: David Patrick Dixon, Kevin Kenneth Fiedler
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Patent number: 10373148Abstract: Various embodiments of the present disclosure generally relate transacting in advance. More specifically, various embodiments relate to detecting a mobile computing device of a user within a proximity of a banking location; receiving, via the mobile application, an indication of a type of transaction to be conducted; and directing, via the mobile application, the user to an area of the banking location based on the type of transaction to complete the transaction.Type: GrantFiled: March 7, 2014Date of Patent: August 6, 2019Assignee: United Services Automobile Association (USAA)Inventors: David Patrick Dixon, John Hope, John Loflin, Ogechi Namme, Andre Rene Buentello, Bradly Jay Billman, Sharon Kay Haverlah, Ross Andrew Thiele, Gunjan Vijayvergia, Michael Joseph Gaeta
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Patent number: 10332074Abstract: An example method of exchanging documents between users includes receiving a first document from a first client computer associated with a first user, associating the document with a collaborative workspace, and transmitting a representation of the collaborative workspace to the first client computer and a second client computer associated with a second user. The representation visually depicts the document in a shared environment. The method also includes presenting, on the first client computer and the second client computer, the representation of the collaborative workspace.Type: GrantFiled: January 6, 2017Date of Patent: June 25, 2019Assignee: United Services Automobile Association (USAA)Inventors: Jeffrey William Gallagher, David Patrick Dixon
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Patent number: 9106585Abstract: The present disclosure describes receiving a document from a customer. One or more embodiments include a memory and a processor configured to execute executable instructions stored in the memory to receive, in a one-way inbox account associated with a number of customer service representatives, a communication from a customer, wherein the communication includes a document and identification information associated with one of the number of customer service representatives, and transfer the communication from the one-way inbox account to an inbox associated with the one of the number of customer service representatives based, at least partially, on the identification information.Type: GrantFiled: October 5, 2011Date of Patent: August 11, 2015Assignee: United Services Automobile Association (USAA)Inventors: David Patrick Dixon, Jeffrey William Gallagher
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Patent number: 8634540Abstract: Activities performed by a client at a site of an organization are monitored and stored in an activity database. A call is thereafter received from the client at a telephone system of the organization, which performs an identification of the client. The identification is provided to a cross-channel router as a request for a prediction on where the call from the client should be routed, and the router indexes into the activity database based on the identification of the client to obtain the monitored activity of the client. The router employs predicting rules and the obtained activity to generate a prediction of client needs, and returns the generated prediction to the telephone-based system, which presents prioritized telephone prompts to the client according to the returned prediction to help in routing the call.Type: GrantFiled: November 13, 2008Date of Patent: January 21, 2014Assignee: United Services Automobile Association (USAA)Inventors: David Patrick Dixon, Richard E. Moore
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Patent number: 8260720Abstract: A system, method, and computer-usable medium are disclosed for identifying transactions resulting from the access of a financial account while a user is under duress. A user provides a duress shared secret. Instructions associated with the duress shared secret are processed and available financial account operations, along with associated financial account information, are displayed according to the associated instructions. The cash or electronic funds proceeds of a financial transaction operation are tagged with electronic fraud identification data. Tagged funds received by a financial institution are processed to extract their associated fraud identification data, which is then used to generate fraud trail data. If the tagged funds are used to originate follow-on financial transactions, they are likewise tagged with fraud identification data, which is likewise used to generate fraud trail data.Type: GrantFiled: March 25, 2009Date of Patent: September 4, 2012Assignee: United Services Automobile AssociationInventors: David Patrick Dixon, Gary Scott Harris