Abstract: A service management system may include an intake interface builder interface, which allows administrators to create and edit intake interfaces for use in a help desk. Through that interface, the administrator may also create and edit field elements to be displayed and used as input items in an issue tracking platform. The intake interface builder may include a field region, which displays retrieved fields selected and sorted in accordance to a criteria. For example, the criteria may be based on user logs, semantic similarity, relatedness to other selected fields, and the like. This selection and sorting of fields allows administrators to quickly find and create intake interfaces.

Abstract: The present disclosure is directed to a system of software robots executed on a plurality of network clients for a secure and automated processing of time sensitive data. In one aspect, a method includes receiving a data set for processing, processing the data set being subject to a time limit; splitting the data set into a plurality of data subsets; assigning each of the plurality of data subsets to one a plurality of network clients each of which is configured to execute at least one software bot to process one or more data subsets of the plurality of data subsets assigned thereto; configuring the plurality of network clients to simultaneously process the one or more data subsets assigned thereto such that the data set is processed within the time limit; configuring each of the plurality of network clients to provide an update on processing status of each of the one or more data subsets assigned thereto; and generating a summary report indicative of a summary of the data set processed.

Abstract: The present disclosure is directed to a system of software robots executed on a plurality of network clients for a secure and automated processing of time sensitive data. In one aspect, a method includes receiving a data set for processing, processing the data set being subject to a time limit; splitting the data set into a plurality of data subsets; assigning each of the plurality of data subsets to one a plurality of network clients each of which is configured to execute at least one software bot to process one or more data subsets of the plurality of data subsets assigned thereto; configuring the plurality of network clients to simultaneously process the one or more data subsets assigned thereto such that the data set is processed within the time limit; configuring each of the plurality of network clients to provide an update on processing status of each of the one or more data subsets assigned thereto; and generating a summary report indicative of a summary of the data set processed.

Abstract: A method of forming a Chemically Vapour Deposited polymeric conformal coating on a surface of a part (23). The method comprises placing the part (23) and a deposition regulator (28) in a deposition chamber (22); dispersing a gas into the chamber (22) from which the polymeric coating is deposited on the surface. The deposition regulator (28) is configured to control a localised flow of the gas in the deposition chamber (22) to promote a more uniform layer thickness of the polymeric coating on the surface.

Abstract: The present invention is directed to an apparatus and method for performing ultrasound optical imaging with respect to a sample in which an acoustic field is generated in response to a stimulus. The apparatus comprises a sensor head having an acoustically sensitive surface arranged as a reflective surface of a Fabry Perot interferometric cavity, wherein, when the acoustically sensitive surface is placed against the sample, in use, the acoustic field generated in response to said stimulus is incident upon said acoustically sensitive surface to modulate the optical path length in the cavity with a signal indicative of the acoustic field. Interrogation of the sensor head is performed based on regions having common bias phase.

Abstract: In some embodiments, a first electronic device shares a portion of a content item corresponding to a respective portion of lyrics for the content item with a second electronic device. In some embodiments, a system facilitates securely sharing a portion of a content item between two devices. In some embodiments, an electronic device generates a server address for accessing a portion of a content item. In some embodiments, a uniform resource locator includes an identification of content, an indication of a first subset of the content, and authentication data.

Abstract: The disclosure is directed to a continuously and automatically updated authentication mechanism for authentication, in real-time, the processing of transactions at point of sales devices based on corresponding target-specific identifiers. In one aspect, a processing server includes one or more memories having computer-readable instructions stored therein, and one or more processors. The one or more processors are configured to execute the computer-readable instructions to receive a request for processing a transaction; identify a merchant-specific identifier for a merchant associated with the transaction; determine, in real-time and using a machine trained model, whether the merchant-specific identifier is a valid merchant-specific identifier or not; and process the transaction based on whether the machine trained model indicates that the merchant-specific identifier is valid or not.

Abstract: A method of forming a vapour deposited polymeric conformal coating on a surface of a part (23). The method comprises placing the part (23) and a flow control screen in a deposition chamber (22); dispersing a gas into the chamber (22) from which the polymeric coating is deposited on the surface. The flow control screen is spaced apart from the surface and is configured to control a localised flow of the gas in the chamber so as to impose a structure on the deposited coating.

Abstract: A flame photometric detector for a process gas chromatograph is provided. The flame photometric detector includes a combustion chamber body defining a combustion chamber therein. A sample inlet tube is configured to introduce a process gas sample into the combustion chamber. An ignitor is configured to initiate combustion within the combustion chamber. A thermocouple assembly is configured to provide an indication of temperature within the combustion chamber. The sample tube has an end that is adjustable relative to the combustion chamber.

Abstract: An unmanned rail vehicle for surveillance, inspection, and/or maintenance of an industrial site is provided. The rail vehicle includes at least two carry rollers adapted for engaging on an upper rail side of a rail, wherein the center of gravity of the rail vehicle is vertically below the upper rail side; and at least one support roller connected to the chassis and adapted for rolling against a lateral rail side of the rail to laterally displace the center of gravity of the rail vehicle with respect to the upper rail side.

Abstract: In some embodiments, a first electronic device shares a portion of a content item corresponding to a respective portion of lyrics for the content item with a second electronic device. In some embodiments, a system facilitates securely sharing a portion of a content item between two devices. In some embodiments, an electronic device generates a server address for accessing a portion of a content item. In some embodiments, a uniform resource locator includes an identification of content, an indication of a first subset of the content, and authentication data.

Abstract: A photoacoustic probe head (200a, 200b) is disclosed. The probe head (200a, 200b) comprises: a Fabry Perot acoustic sensor (202), an interrogation interface (A), an excitation input (B) and a two-axis mirror (204). The Fabry Perot acoustic sensor (200a, 200b) is operable to reflect an optical interrogation beam to create a reflected interrogation beam and to modulate the reflected interrogation beam in response to an acoustic signal at the acoustic sensor (202). The interrogation interface (A) is configured to receive an interrogation beam, and to receive the reflected interrogation beam from the acoustic sensor (202). The excitation input (B) is configured to receive an excitation beam for generating an acoustic field in a sample adjacent to the acoustic sensor (202). The two axis mirror (240) is configured to scan the interrogation beam between different locations of the acoustic sensor (202).

Abstract: The present disclosure is directed to a system of software robots executed on a plurality of network clients for a secure and automated processing of time sensitive data. In one aspect, a method includes receiving a data set for processing, processing the data set being subject to a time limit; splitting the data set into a plurality of data subsets; assigning each of the plurality of data subsets to one a plurality of network clients each of which is configured to execute at least one software bot to process one or more data subsets of the plurality of data subsets assigned thereto; configuring the plurality of network clients to simultaneously process the one or more data subsets assigned thereto such that the data set is processed within the time limit; configuring each of the plurality of network clients to provide an update on processing status of each of the one or more data subsets assigned thereto; and generating a summary report indicative of a summary of the data set processed.

Abstract: A flame photometric detector for a process gas chromatograph is provided. The flame photometric detector includes a combustion chamber body defining a combustion chamber therein. A sample inlet tube is configured to introduce a process gas sample into the combustion chamber. An ignitor is configured to initiate combustion within the combustion chamber. A thermocouple assembly is configured to provide an indication of temperature within the combustion chamber. The sample tube has an end that is adjustable relative to the combustion chamber.

Abstract: The present invention is directed to an apparatus and method for performing ultrasound optical imaging with respect to a sample in which an acoustic field is generated in response to a stimulus. The apparatus comprises a sensor head having an acoustically sensitive surface arranged as a reflective surface of a Fabry Perot interferometric cavity, wherein, when the acoustically sensitive surface is placed against the sample, in use, the acoustic field generated in response to said stimulus is incident upon said acoustically sensitive surface to modulate the optical path length in the cavity with a signal indicative of the acoustic field. Interrogation of the sensor head is performed based on regions having common bias phase.

Abstract: A computer-implemented method is disclosed. The method comprises receiving a notification from a job scheduler that an execution time for a job registered with the job scheduler is at or before a first time being a current time. The method also comprises identifying, in response to receiving the notification, at least one task from a task data structure with a target runtime that is at or before the first time. The task data structure stores task data for one or more tasks received from one or more client computers, and the task data associates each of the one or more tasks with a target runtime. The method further comprises initiating execution for each of the at least one task and determining whether there is a specific task from the task data structure with a specific target runtime after the first time.

Abstract: An unmanned rail vehicle for surveillance, inspection, and/or maintenance of an industrial site is provided. The rail vehicle includes at least two carry rollers adapted for engaging on an upper rail side of a rail, wherein the center of gravity of the rail vehicle is vertically below the upper rail side; and at least one support roller connected to the chassis and adapted for rolling against a lateral rail side of the rail to laterally displace the center of gravity of the rail vehicle with respect to the upper rail side.

Abstract: A computer-implemented method is disclosed. The method comprises receiving a notification from a job scheduler that an execution time for a job registered with the job scheduler is at or before a first time being a current time. The method also comprises identifying, in response to receiving the notification, at least one task from a task data structure with a target runtime that is at or before the first time. The task data structure stores task data for one or more tasks received from one or more client computers, and the task data associates each of the one or more tasks with a target runtime. The method further comprises initiating execution for each of the at least one task and determining whether there is a specific task from the task data structure with a specific target runtime after the first time.

Abstract: Disclosed herein is a computer implemented method for scheduling a new task. The method comprises: receiving task data in respect of the new task, the task data comprising at least information enabling the new task to be uniquely identified and a target runtime for the new task; recording the received task data in a data structure and determining if a new job needs to be registered with an underlying job scheduler.

Abstract: Disclosed herein is a computer implemented method for scheduling a new task. The method comprises: receiving task data in respect of the new task, the task data comprising at least information enabling the new task to be uniquely identified and a target runtime for the new task; recording the received task data in a data structure and determining if a new job needs to be registered with an underlying job scheduler.