Abstract: A system and method to determine a range between a first device (e.g., an object device) and a second device (e.g., a remote device) based on a characteristic of phase determined with respect to transmissions from a first device to the second device, and optionally a return transmission from the second device back to the first device.

Abstract: An apparatus includes a protection circuit electrically connected to first and second voltage domains. The protection circuit includes a first silicon-controlled rectifier (SCR) and a second SCR connected in anti-parallel configuration. The first SCR is configured to connect the first voltage domain and the second voltage domain based on detection of a first triggering condition. The second SCR is configured to connect the second voltage domain and the first voltage domain based on detection of a second triggering condition. The protection circuit is configured to isolate the first and second voltage domains without the triggering conditions.

Abstract: A system and method are provided for obtaining calibration data for a portable device relative to an object in order to facilitate defining a locator for determining a location of the portable device relative to the object. The system and method may obtain calibration data pertaining to a signal characteristic of communications transmitted from the portable device and corresponding to a known location of the portable device (e.g., truth data).

Abstract: A system and method are provided for determining location information of a vehicle keyfob relative to an object. The system and method may include communicating with a primary device (e.g., a smartphone) having primary device authentication information with respect to the object, and receiving parameter information, such as keyfob authentication information, from the primary device.

Abstract: A system and method for determining location information based on a reference profile for a reference device, and a system and method for determining the reference profile. The system may determine the reference locator with respect to the reference device based on a plurality of samples obtained with respect to communications between the reference device and an object device. An adapter locator may be determined for the reference locator for samples obtained with respect to communications between a test device and object.

Abstract: A system and method for determining location information of a portable device relative to an object is provided. The system and method may include communicating with a secondary portable device separate from the portable device, which may be considered a primary portable device. The secondary portable device may be not be configured to communicate with the object or unaware that it is communicating with the object, and may receive communication parameters from the primary portable device.

Abstract: A system and method are provided for determining a location of a remote device and an object, waking up a sensor for communicating with the remote device, and synchronizing clocks across devices in a system.

Abstract: A system and method are provided a selection, optionally dynamic, of a subset of sensors in a system for determining a location of a remote device relative to an object.

Abstract: A system and method are provided for determining a location of a portable device relative to an object. The system and method may include operating in two modes: 1) a first mode in which an antenna output, such as a received signal strength indicator, satisfies a mode transition criterion that is dynamic, and 2) a second mode in which, with the mode transition criterion being satisfied, the location of the portable device is determined.

Abstract: A system and method to facilitate synchronized operation and/or distributed operation of one or more aspects of a secure element of a first device in a communication system, such as an NFC capable communication system of the device, that communicates with a mobile device (e.g., a portable device or smartphone).

Abstract: A system and method for determining location information based on a reference profile for a reference device, and a system and method for determining the reference profile. The system may determine the reference locator with respect to the reference device based on a plurality of samples obtained with respect to communications between the reference device and an object device. An adapter locator may be determined for the reference locator for samples obtained with respect to communications between a test device and object.

Abstract: A system and method are provided for determining location information of a vehicle keyfob relative to an object. The system and method may include communicating with a primary device (e.g., a smartphone) having primary device authentication information with respect to the object, and receiving parameter information, such as keyfob authentication information, from the primary device.

Abstract: A system and method are provided for determining location information of a remote device relative to an object based on a phase-based range.

Abstract: A system and method to facilitate synchronized operation and/or distributed operation of one or more aspects of a secure element of a first device in a communication system, such as an NFC capable communication system of the device, that communicates with a mobile device (e.g., a portable device or smartphone).

Abstract: A system and method are provided for obtaining calibration data for a portable device relative to an object in order to facilitate defining a locator for determining a location of the portable device relative to the object. The system and method may obtain calibration data pertaining to a signal characteristic of communications transmitted from the portable device and corresponding to a known location of the portable device (e.g., truth data).

Abstract: A system and method for determining location information of a portable device relative to an object based on an environment of the object is provided. The system and method may determine an environment of the object based on a received signal characteristic of communications transmitted from a first object device disposed on the object. Based on the determined type of environment or a characteristic thereof, a locator or an adapter, or both, may be selected for determining location information about a portable device relative to the object.

Abstract: Techniques are described for generating metric(s) that predict survey score(s) for a service session. Model(s) may be trained, through supervised or unsupervised machine learning, using training data such as communications from previous service sessions between service representative(s) and individual(s), and survey scores provided by the serviced individual to rate the session on one or more criteria (e.g., survey questions). The model(s) may be trained to output, based on an input session record, metric(s) that each correspond to a survey score that would have been provided by the individual had they completed the survey. The model may be a concatenated model that combines a language model output from a language classifier recurrent neural network, and an acoustic model output from an acoustic feature layer convolutional neural network. Individuals can be clustered according to the metric(s) and/or other factors, and the cluster(s) can be employed for routing incoming service requests.

Abstract: Techniques are described for real time monitoring and tagging of media content generated during a service session between an individual and a service representative (SR). Media content received during a service session may be dynamically tagged with one or more metadata tags during the service session, the tag(s) indicating portion(s) of the media content that potentially include sensitive information. Tagging may be based on a SR's gestures, clicks, keystrokes, mouse-overs, and/or other actions performed in a SR user interface (UI) during the service session. The media content may be redacted based on the tags to remove and/or obfuscate potentially sensitive information.

Abstract: A system and method are provided for determining location information of a vehicle keyfob relative to an object. The system and method may include communicating with a primary device (e.g., a smartphone) having primary device authentication information with respect to the object, and receiving parameter information, such as keyfob authentication information, from the primary device.

Abstract: A system and method are provided for determining a location of a portable device relative to an object. The system and method may include operating in two modes: 1) a first mode in which an antenna output, such as a received signal strength indicator, satisfies a mode transition criterion that is dynamic, and 2) a second mode in which, with the mode transition criterion being satisfied, the location of the portable device is determined.