Abstract: Provided herein are protein beverages. In particular, provided herein are protein beverages that are thickened, stable, and ready to drink beverages designed for consumption by subjects (e.g., subjects having a need for thickened beverages). In some embodiments, the subjects are subjects having dysphagia.

Abstract: Provided herein are protein beverages. In particular, provided herein are protein beverages that are thickened, stable, and ready to drink beverages designed for consumption by subjects (e.g., subjects having a need for thickened beverages). In some embodiments, the subjects are subjects having dysphagia.

Abstract: Provided herein are protein beverages. In particular, provided herein are protein beverages that are thickened, stable, and ready to drink beverages designed for consumption by subjects (e.g., subjects having a need for thickened beverages). In some embodiments, the subjects are subjects having dysphagia.

Abstract: A wheelchair assembly for propelling a wheelchair is provided. The wheelchair has front wheels and rear wheels and a pair of armrests. The wheelchair assembly comprises a first gear wheel secured to each rear wheel and a second gear wheel secured to each armrest. The second gear wheel is positioned directly over the first gear wheel with the second gear wheel being completely encased by a cover. A chain is secured over and between the first and second gear wheels and extends from an opening in the cover. Rotatable handles are attached to each armrest with each having a grasping portion extending Upward. A control linkage extends between the handles and the second gear wheels and mounted to and under the armrest such that rotation of the handles also rotates the second gear wheels with the control linkage being perpendicular to the line formed between the first and second gear wheels.

Abstract: Method and system for publishing real-time data, that is unique and specific for administering automatic contact distribution (ACD) systems, via a simple standard and in locations that are accessed readily.

Abstract: Method and system for providing an open-ended and modifiable ability to customize the display of data for current viewing of the display for purposes such as, but not limited to, Contact Center administration and management.

Abstract: A bottle, a system and a method sterilize a liquid. The bottle has an interior to hold the liquid and an ultraviolet light emitting lamp that extends into the interior. A cord may be attached to the bottle so that pulling the cord may power the ultraviolet light emitting lamp and/or charge a battery used to power the ultraviolet light emitting lamp. The bottle may have a status light that indicates that the ultraviolet light emitting lamp may have an amount of power equal to or greater than a threshold value, such as, for example, an amount of power necessary for the ultraviolet light emitting lamp to operate for ninety seconds. The bottle may have a removable lid located opposite to the ultraviolet light emitting lamp.

Abstract: A bottle, a system and a method sterilize a liquid. The bottle has an interior to hold the liquid and an ultraviolet light emitting lamp that extends into the interior. A cord may be attached to the bottle so that pulling the cord may power the ultraviolet light emitting lamp and/or charge a battery used to power the ultraviolet light emitting lamp. The bottle may have a status light that indicates that the ultraviolet light emitting lamp may have an amount of power equal to or greater than a threshold value, such as, for example, an amount of power necessary for the ultraviolet light emitting lamp to operate for ninety seconds. The bottle may have a removable lid located opposite to the ultraviolet light emitting lamp.

Abstract: A bottle, a system and a method sterilize a liquid. The bottle has an interior to hold the liquid and an ultraviolet light emitting lamp that extends into the interior. A cord may be attached to the bottle so that pulling the cord may power the ultraviolet light emitting lamp and/or charge a battery used to power the ultraviolet light emitting lamp. The bottle may have a status light that indicates that the ultraviolet light emitting lamp may have an amount of power equal to or greater than a threshold value, such as, for example, an amount of power necessary for the ultraviolet light emitting lamp to operate for ninety seconds. The bottle may have a removable lid located opposite to the ultraviolet light emitting lamp.

Abstract: Disclosed is a drain blockage responsive alarm system. The drain blockage responsive alarm system comprises a cleanout cap member, at least one drain blockage responsive element, and an alarming module. The cleanout cap member is capable of being installed at a portion of a drain pipe. Further, the at least one drain blockage responsive element is configured to the cleanout cap member adapted to sense clog deposition at the portion of the drain pipe, and to generate an output signal upon sensing the clog deposition. Furthermore, the alarming module is electrically coupled to the at least one drain blockage responsive element for generating an alarm signal upon receiving the output signal.

Abstract: A system and method of using voice to access information in a call center is disclosed. Providing a voice response server to handle requests from local and remote administrators allows a call center to be managed even when administrators are physically distant from the call center. The voice response server may adhere to VoiceXML to process requests for call center information from administrators.

Abstract: A bottle, a system and a method sterilize a liquid. The bottle has an interior to hold the liquid and an ultraviolet light emitting lamp that extends into the interior. A cord may be attached to the bottle so that pulling the cord may power the ultraviolet light emitting lamp and/or charge a battery used to power the ultraviolet light emitting lamp. The bottle may have a status light that indicates that the ultraviolet light emitting lamp may have an amount of power equal to or greater than a threshold value, such as, for example, an amount of power necessary for the ultraviolet light emitting lamp to operate for ninety seconds. The bottle may have a removable lid located opposite to the ultraviolet light emitting lamp.

Abstract: Disclosed is a drain blockage responsive alarm system. The drain blockage responsive alarm system comprises a cleanout cap member, at least one drain blockage responsive element, and an alarming module. The cleanout cap member is capable of being installed at a portion of a drain pipe. Further, the at least one drain blockage responsive element is configured to the cleanout cap member adapted to sense clog deposition at the portion of the drain pipe, and to generate an output signal upon sensing the clog deposition. Furthermore, the alarming module is electrically coupled to the at least one drain blockage responsive element for generating an alarm signal upon receiving the output signal.

Abstract: Method and system for providing an open-ended and modifiable ability to customize the display of data for current viewing of the display for purposes such as, but not limited to, Contact Center administration and management.

Abstract: Method and system for publishing real-time data, that is unique and specific for administering automatic contact distribution (ACD) systems, via a simple standard and in locations that are accessed readily.

Abstract: A method and apparatus are provided for routing a plurality of different types of Internet messages within a host to a plurality of agents. The method includes the steps of determining the message type of each of the plurality of different types of Internet messages and inserting a message type identifier into a packet of each message type of the plurality of different message types. The method further includes the steps of routing the packets to an Internet message distributor and distributing the messages within the Internet message distributor to the plurality of agents based upon the inserted message type identifier.

Abstract: A method and apparatus are described for providing enterprise information to a client through a call center of the enterprise. The method includes the steps of detecting an identity of the client based upon call associated information received through a call connection between the client and the call center, presenting the client with a plurality of options based upon the identity of the client and presenting the client with enterprise information based upon a selected option of the plurality of options.

Abstract: A method and apparatus are described for providing a graphical user interface for a plurality of users under a predetermined format substantially controlled by an employer of the plurality of users. The method includes the steps of disposing a proxy server between the plurality of users and an information resource used by at least one user of the plurality of users and converting information exchanged between the predetermined format substantially controlled by the employer of the user and a predetermined format of the information resource.

Abstract: A method for optimizing a workload of an agent of the transaction processing system is disclosed, where the agent handles inbound and outbound calls and the calls are based on voice-dialog communication and/or text-dialog communication. The method includes obtaining historical data from a database based on a category of a current call handled by the agent, where the historical data provides an indication of an expected duration of the call. The method also includes determining a predicted end time of the current call. If an inbound call is pending, the inbound call is routed to the agent after the current call terminates. If an inbound call is not pending, then an outbound call number is obtained from a list of outbound call numbers to be placed, the outbound call is placed a determined amount of time prior to the predicted end time of the current call, and the outbound call is routed to the agent.

Abstract: The method and apparatus is for converting messages and responses between different formats in a communication system. The method may have in one embodiment the following steps: providing at least one plug-in that implements at least one message format conversion in the communication system; assigning the at least one plug-in to a handicapped agent; and activating the at least one plug-in for the respective handicapped agent for converting received messages in a first format to a second format and for converting responses in the second format to the first format. The apparatus implements the method.