Abstract: A method and system are provided for bundling primary goods or services offered by a first entity with secondary goods or services offered by a second entity. Using the system, lodging services (such as in the form of a lodging reservation) may be bundled with food (such as food or meal vouchers), whereby a customer may make a single reservation that includes a room reservation from a lodging provider and a food/meal voucher associated with a food services provider, such as for a single price. The system may access an existing lodging or other reservation system and bundle the secondary goods or services in accordance with specified rules to create bundles which are offered to customers.

Abstract: A method and system are provided for bundling primary goods or services offered by a first entity with secondary goods or services offered by a second entity. Using the system, lodging services (such as in the form of a lodging reservation) may be bundled with food (such as food or meal vouchers), whereby a customer may make a single reservation that includes a room reservation from a lodging provider and a food/meal voucher associated with a food services provider, such as for a single price. A method and system are also provided for issuing and redeeming value vouchers, such as upon presentation of a voucher by a customer to a food vendor.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. Menus used by the system are generated by a process that maintains a consistent look and feel despite the fact that each area uses a unique menu.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. Menus used by the system are generated by a process that maintains a consistent look and feel despite the fact that each area uses a unique menu.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. Menus used by the system are generated by a process that maintains a consistent look and feel despite the fact that each area uses a unique menu.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. Menus used by the system are generated by a process that maintains a consistent look and feel despite the fact that each area uses a unique menu.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. Quality of the call centers is controlled by performing periodic tests of the call centers.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled food delivery services to homes. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. Menus for residential delivery may be hybrid menus including food items from a plurality of different restaurants.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. The call center uses software to help identify where the customer is located, display a unique menu for recording food items ordered, recording other information, and the handling of non-order calls.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. Data captured by the call center is transmitted to the broker, and the broker uses this data to maintain customer service and to determine the amount of money each restaurant collected on behalf of the broker.

Abstract: Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. When a customer calls with a complaint, a customer service agent associated with a food services broker responds to address the complaint based on data recorded by the call center operator.

Abstract: Methods and apparatus for brokering services are disclosed. The methods and apparatus described herein provide services to guests of hotels. A services directory is placed in each hotel room. The services directory includes a toll-free telephone number and a plurality of extension numbers. Each extension number is associated with a service that may be of interest to a hotel guest. Each service may be provided by a different business.