Abstract: Methods, devices, and systems are provided for enhancing the functionality of a communication device, such as a communication endpoint. This provides the ability to enhance less intelligent SIP endpoints with required features to support a richer user experience. Furthermore, the endpoint enhancer may be dynamically pluggable onto an existing network device. This provided pluggability allows a network administrator to add a new SEE template to the network without disrupting the network operation or the operation of previously existing SEEs.

Abstract: Methods, devices, and systems are provided for marking one or more entities of a call as internal/external such that certain call features can be invoked by servers and other devices residing behind a gateway. More specifically, entities of a call can be marked as internal/external based employing an assessment algorithm to determine whether the calling endpoint is an internal or external endpoint and/or whether a user of the calling or answering endpoint is an internal or external user. Once this determination is made, the call can be marked accordingly such that the appropriate features can be invoked.

Abstract: Methods, devices, and systems are provided for taking a pluggable extension and applying it to a unique set of a user population to handle their preferred and user-centric alerting relationships. More particularly, the pluggable extension allows a user to have their personalized contact resolution algorithm applied by a server to calls initiated by them or directed toward. The contact resolution algorithm is pluggable to any server and does not need to be built into the server itself. Moreover, multiple users can refer to and use the same pluggable contact resolution algorithm.

Abstract: Methods, devices, and systems for controlling access to a password protected resource are provided. More specifically, different communication profiles can be mapped to a single user and that user can utilize a single password to gain access to the password protected resource using any one of his/her communication profiles. Each communication profile may have a unique authentication value associated therewith, but each unique authentication value may be determined based on the single password, thereby eliminating the need for a user to remember multiple passwords for each of his/her communication profiles.

Abstract: The present invention provides methods, devices, and systems for allowing a conference call participant to place a conference call on hold. Additionally, a participant is provided with a number of rejoin and/or hold options that can be executed when the participant puts the conference call on hold and takes the conference call off of hold. The rejoin and/or hold options available to the participant may vary depending upon participant preference or the nature in which the participant is rejoining the conference call.

Abstract: A telephony trainer and exerciser allows a user of the telephony system to practice and train using the telephony system and its various features. The telephony trainer and exerciser system provides at least one automated responder, and more preferably, a plurality of automated responders that can be called by the user, thereby allowing the user to practice different operating features of the telephony system. Using a recognizer agent, the automated responders are able to distinguish between commands given by the user and similar statements given by another automated responder. The trainer and exerciser system optionally includes a correlator agent to provide an audio and/or written transcript of the practice session. A coaching feature is also optionally provided to assist a user in operating the trainer and exerciser and/or the telephony system.

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted tel

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted te

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted

Abstract: The present invention provides a device, system, and method for identifying interconnect cables used in a network and the locations in the network where the interconnect cables are deployed. The identification information may be used to audit, for example, patch panel connections in a computer or communications network. The preferred embodiments include RFID transponders incorporated at the cable ends. An RFID scanner is used to interrogate the transponders, and the retrieved information is stored and acted on as appropriate. In a first embodiment, secondary contacts are used on the network components for mating with primary contacts on the cable ends in order to generate information as to the location where the cable ends are connected. In a second embodiment, memory modules are incorporated in the components for providing information reflective of connection locations.

Abstract: A media application server, comprising a network interface and a processor adapted to establish voice connections with opposite end devices and to perform on the connections at least one media application task for signals of a plurality of different signal formats, the processor being adapted to establish the connection in a negotiation procedure in which it advertises itself as supporting fewer than the plurality of signal formats.

Abstract: A voice message is bookmarked by marking the voice message with a bookmark in a bookmark location. The voice message is accessed at the bookmark location by selecting the bookmark.

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations:

Abstract: A unified communications automated personal name addressing system is provided. The system creates personal address books for system subscribers automatically, without requiring the manual entry of name and address pairs by the subscriber. The system enables a subscriber to appropriately address a communication by providing the name of the intended recipient. In particular, the system of the present invention allows a subscriber to conveniently address any type of communication that may be sent from a unified communication server, even while interfacing with the unified communications server using a conventional voice telephone.

Abstract: An Internet/intranet-based arrangement for interaction between a messaging system and a message originator and delivery of the message originator's message to a mailbox of the messaging system uses TCP/IP communications applications such as HTTP, Telnet, FTP, or Chat as information-transfer and message delivery mechanisms, creating an Internet/intranet-based text, binary, video, and/or multimedia file message-delivery analogue to the call-answer message-creation capability of telephony-based messaging systems.

Abstract: A way of synchronizing the contents of commonly-owned mailboxes (108, 111) in disparate messaging systems, such as an e-mail system (100) and a multimedia system (101), networked via the Internet (102). The e-mail system uses the existing auto-forwarding feature (115) of the Internet e-mail community to send a copy of every message arriving at the e-mail mailbox to the other system's synchronized mailbox. The other system applies a 3-part synchronization rule (113) to every message (200) arriving at its synchronized mailbox. If it detects a syncmark (204)--an identifier--of its own mailbox in the header (201) of the message, indicating that the message was previously copy-forwarded from this system, it just deletes the message.