Abstract: A system and method for processing interaction requests includes a computer system that receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the end user device. The data is stored by the computer system upon receipt. When a voice call from a telephony device accessible to the customer is received, a voice media session is established with the telephony device over a voice channel. The data is identified based on information associated with the voice call. A contact center resource is further identified for routing the voice call. The data is attached to a request to route the call to the identified contact center resource.

Abstract: The invention provides a lighting system for generating patterned phosphor-converted output beams for projection onto a pixelated display unit (24). A phosphor screen arrangement (18) comprises a plurality of separate light-receiving surface regions (34), each region (34) illuminated by an individually addressable laser source arrangement. By controlling the relative intensity of light directed to each of the surface regions (34), a broad range of different output beam patterns can be created from the phosphor screen arrangement (18). The generated beam pattern may be controlled so as to correspond with the pixel configuration of the display unit (24), such that light is directed only toward pixels (26) which are active, rather than inactive. This enables significant improvements in optical efficiency, since light need not be wasted through propagation toward pixels (26) which are configured simply to discard it.

Abstract: The present disclosure includes an agricultural system having first and second product meters configured to meter product to first and second lines, respectively. First and second motors are coupled to the first and second product meters and configured to drive them at first and second metering rates, respectively. An air source is configured to provide first and second airflows to the first and second lines, respectively. A controller electrically coupled to the first and second motors is configured to receive first and second inputs indicative of first and second numbers of first and second outlets fluidly coupled to the first and second lines, respectively. The controller is configured to instruct the first and second motors to drive the first and second product meters at the first and second metering rates, respectively, based on the first and second inputs, and to instruct the air source to provide the first and second airflows with first and second dynamic pressures or first and second velocities.

Abstract: The present disclosure describes an agricultural product distribution system having first and second product meters configured to meter first and second amounts of agricultural product from a product tank over first and second periods of time, respectively. The system also includes first and second motors coupled to the first and second product meters, respectively, and configured to turn the first and second product meters a first number of turns and a second number of turns, respectively, over the first and second periods of time to meter the first and second amounts of agricultural product. Further, the system includes a controller configured to receive inputs indicative of the first amount of agricultural product, the first number of turns, the second amount of agricultural product, and the second number of turns and to compare the signals to determine first and second calibration rate of the first and second product meters.

Abstract: An agricultural product distribution system includes first and second product meters configured to meter first and second amounts of agricultural product from a product tank over first and second periods of time, respectively. The system also includes first and second motors coupled to the first and second product meters, respectively, and configured to turn the first and second product meters a first number of turns and a second number of turns, respectively, over the first and second periods of time to meter the first and second amounts of agricultural product. Further, the system includes a controller configured to receive inputs indicative of the first amount of agricultural product, the first number of turns, the second amount of agricultural product, and the second number of turns and to compare the signals to determine first and second calibration rate of the first and second product meters.

Abstract: The present disclosure includes an agricultural system having first and second product meters configured to meter product to first and second lines, respectively. First and second motors are coupled to the first and second product meters and configured to drive them at first and second metering rates, respectively. An air source is configured to provide first and second airflows to the first and second lines, respectively. A controller electrically coupled to the first and second motors is configured to receive first and second inputs indicative of first and second numbers of first and second outlets fluidly coupled to the first and second lines, respectively. The controller is configured to instruct the first and second motors to drive the first and second product meters at the first and second metering rates, respectively, based on the first and second inputs, and to instruct the air source to provide the first and second airflows with first and second dynamic pressures or first and second velocities.

Abstract: A method of reducing hydrogen sulfide content in a medium is disclosed. The method may include the steps of contacting a medium containing hydrogen sulfide with an effective amount of hydrogen peroxide, contacting the medium with an oxidizing agent, converting the hydrogen sulfide to sulfate, and reducing the hydrogen sulfide content in the medium. The medium may be a gas or a liquid.

Abstract: A metering system for an air cart includes a metering subassembly having a first meter module configured to meter particulate material from a storage tank of the air cart to a first section of an agricultural implement and a second meter module configured to meter the particulate material from the storage tank of the air cart to a second section of the agricultural implement. The metering system includes a controller having a processor configured to receive a prescription rate map indicative of prescribed product application rates for respective geographic regions of a field, to receive a speed of the agricultural implement, and to independently adjust the first meter module and the second meter module based at least in part on the prescription rate map and the speed to facilitate application of the particulate material at the prescribed product application rates in the respective geographic regions.

Abstract: The present disclosure includes an agricultural system having first and second product meters configured to meter product to first and second lines, respectively. First and second motors are coupled to the first and second product meters and configured to drive them at first and second metering rates, respectively. An air source is configured to provide first and second airflows to the first and second lines, respectively. A controller electrically coupled to the first and second motors is configured to receive first and second inputs indicative of first and second numbers of first and second outlets fluidly coupled to the first and second lines, respectively. The controller is configured to instruct the first and second motors to drive the first and second product meters at the first and second metering rates, respectively, based on the first and second inputs, and to instruct the air source to provide the first and second airflows with first and second dynamic pressures or first and second velocities.

Abstract: A system and method for processing interaction requests includes a computer system that receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the end user device. The data is stored by the computer system upon receipt. When a voice call from a telephony device accessible to the customer is received, a voice media session is established with the telephony device over a voice channel. The data is identified based on information associated with the voice call. A contact center resource is further identified for routing the voice call. The data is attached to a request to route the call to the identified contact center resource.

Abstract: In one embodiment, a pneumatic distribution system configured to distribute a granular product to an agricultural implement includes a first pressure sensor, a second pressure sensor, and a controller. The first pressure sensor is configured to be fluidly coupled to a storage tank configured to store the granular product and positioned upstream of the meter roller. The first pressure sensor is configured to output a first signal indicative of a first static pressure in the storage tank. The second pressure sensor is configured to be fluidly coupled to a component of the pneumatic distribution system, downstream of the meter roller. The second pressure sensor is configured to output a second signal indicative of a second static pressure downstream of the meter roller. The controller is communicatively coupled to the first pressure sensor and to the second pressure sensor.

Abstract: A system and method for processing interaction requests includes a computer system that receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the end user device. The data is stored by the computer system upon receipt. When a voice call from a telephony device accessible to the customer is received, a voice media session is established with the telephony device over a voice channel. The data is identified based on information associated with the voice call. A contact center resource is further identified for routing the voice call. The data is attached to a request to route the call to the identified contact center resource.

Abstract: A system and method for processing interaction requests includes a computer system that receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the end user device. The data is stored by the computer system upon receipt. When a voice call from a telephony device accessible to the customer is received, a voice media session is established with the telephony device over a voice channel. The data is identified based on information associated with the voice call. A contact center resource is further identified for routing the voice call. The data is attached to a request to route the call to the identified contact center resource.

Abstract: A rack for holding a portion of a thrust reverser. The rack may include a base and a supporting frame disposed perpendicularly with the base. The base and the supporting frame may include a hinge at each location where the base and the supporting frame are coupled together. The rack may also include two supporting poles parallel to the supporting frame. The two supporting poles may be designed such that the portion of the thrust reverser may be mounted onto the two supporting poles.

Abstract: Embodiments of the present invention are directed to a system and method for processing interaction requests from a customer. A computer system receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the mobile device. An access number is identified from a pool of access numbers based on the data, and the identified access number is reserved. The identified access number is transmitted to the end user device over the data channel. In response to the transmitting of the identified access number, a call is received from a telephony device to the access number. A voice media session is established with the telephony device in response to the call.

Abstract: A rack for holding a portion of a thrust reverser. The rack may include a base and a supporting frame disposed perpendicularly with the base. The base and the supporting frame may include a hinge at each location where the base and the supporting frame are coupled together. The rack may also include two supporting poles parallel to the supporting frame. The two supporting poles may be designed such that the portion of the thrust reverser may be mounted onto the two supporting poles.

Abstract: An illustrative example method of monitoring value added activity includes positioning a detector near a selected portion of a machine using a clip for situating the detector in a position where the detector can detect at least one electrical characteristic associated with operation of a machine; communicating an indication of the detected electrical characteristic between the detector and a user interface; and displaying a visual representation of value added activity information based the indication.

Abstract: The present disclosure describes an agricultural product distribution system having first and second product meters configured to meter first and second amounts of agricultural product from a product tank over first and second periods of time, respectively. The system also includes first and second motors coupled to the first and second product meters, respectively, and configured to turn the first and second product meters a first number of turns and a second number of turns, respectively, over the first and second periods of time to meter the first and second amounts of agricultural product. Further, the system includes a controller configured to receive inputs indicative of the first amount of agricultural product, the first number of turns, the second amount of agricultural product, and the second number of turns and to compare the signals to determine first and second calibration rate of the first and second product meters.

Abstract: The present disclosure includes an agricultural system having first and second product meters configured to meter product to first and second lines, respectively. First and second motors are coupled to the first and second product meters and configured to drive them at first and second metering rates, respectively. An air source is configured to provide first and second airflows to the first and second lines, respectively. A controller electrically coupled to the first and second motors is configured to receive first and second inputs indicative of first and second numbers of first and second outlets fluidly coupled to the first and second lines, respectively. The controller is configured to instruct the first and second motors to drive the first and second product meters at the first and second metering rates, respectively, based on the first and second inputs, and to instruct the air source to provide the first and second airflows with first and second dynamic pressures or first and second velocities.

Abstract: A metering system for an air cart includes a metering subassembly having a first meter module configured to meter particulate material from a storage tank of the air cart to a first section of an agricultural implement and a second meter module configured to meter the particulate material from the storage tank of the air cart to a second section of the agricultural implement. The metering system includes a controller having a processor configured to receive a prescription rate map indicative of prescribed product application rates for respective geographic regions of a field, to receive a speed of the agricultural implement, and to independently adjust the first meter module and the second meter module based at least in part on the prescription rate map and the speed to facilitate application of the particulate material at the prescribed product application rates in the respective geographic regions.