Patents by Inventor Guillermo Cecchi

Guillermo Cecchi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9531875
    Abstract: Embodiments relate to facilitating communications between customers and customer service representatives. A method for facilitating communications between customers and customer service representatives is provided. The method generates a graph of expressions of a customer. The method generates a graph of expressions of each customer service representative of a plurality of customer service representatives. The method performs a graphical text analysis on the graph for the customer to identify an interaction style of the customer. The method performs a graphical text analysis on the graph for each customer service representative to identify an interaction style of the customer service representative. The method selects a customer service representative from the plurality of the customer service representatives based on the interaction style of the customer and the interaction styles of the plurality of the customer service representative.
    Type: Grant
    Filed: March 12, 2015
    Date of Patent: December 27, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish, Ajay K. Royyuru
  • Patent number: 9508360
    Abstract: A method, system, and/or computer program product uses speech traits of an entity to predict a future state of the entity. Units of speech are collected from a stream of speech that is generated by a first entity. Tokens from the stream of speech are identified, where each token identifies a particular unit of speech from the stream of speech, and where identification of the tokens is semantic-free. Nodes in a first speech graph are populated with the tokens, and a first shape of the first speech graph is identified. The first shape is matched to a second shape, where the second shape is of a second speech graph from a second entity in a known category. The first entity is assigned to the known category, and a future state of the first entity is predicted based on the first entity being assigned to the known category.
    Type: Grant
    Filed: May 28, 2014
    Date of Patent: November 29, 2016
    Assignee: International Business Machines Corporation
    Inventors: Sushmita L. Allam, Guillermo A. Cecchi, Srinivas Gundugola, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160343367
    Abstract: Speech traits of an entity imbue an artificial intelligence system with idiomatic traits of persons from a particular category. Electronic units of speech are collected from an electronic stream of speech that is generated by a first entity. Tokens from the electronic stream of speech are identified, where each token identifies a particular electronic unit of speech from the electronic stream of speech, and where identification of the tokens is semantic-free. Nodes in a first speech graph are populated with the tokens to develop a first speech graph having a first shape. The first shape is matched to a second shape of a second speech graph from a second entity in a known category. The first entity is assigned to the known category, and synthetic speech generated by an artificial intelligence system is modified based on the first entity being assigned to the known category.
    Type: Application
    Filed: August 2, 2016
    Publication date: November 24, 2016
    Inventors: GUILLERMO A. CECCHI, JAMES R. KOZLOSKI, CLIFFORD A. PICKOVER, IRINA RISH
  • Publication number: 20160283855
    Abstract: Embodiments relate to facilitating a meeting. A method for reducing an amount of communications to analyze in order to determine a cognitive state of an entity is provided. The method determines a first likelihood of an entity to have a particular cognitive state based on a set of physiological measures of the entity. The method receives communications from the entity. The method generates a graph of communications of the entity. The method performs a graphical text analysis on the graph to determine a second likelihood of the entity to have the particular cognitive state. The method determines whether the entity has the particular cognitive state based on the first likelihood and the second likelihood.
    Type: Application
    Filed: June 18, 2015
    Publication date: September 29, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160283852
    Abstract: Embodiments relate to facilitating a meeting. A method for reducing an amount of communications to analyze in order to determine a cognitive state of an entity is provided. The method determines a first likelihood of an entity to have a particular cognitive state based on a set of physiological measures of the entity. The method receives communications from the entity. The method generates a graph of communications of the entity. The method performs a graphical text analysis on the graph to determine a second likelihood of the entity to have the particular cognitive state. The method determines whether the entity has the particular cognitive state based on the first likelihood and the second likelihood.
    Type: Application
    Filed: March 26, 2015
    Publication date: September 29, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Patent number: 9454641
    Abstract: Systems and methods for modeling functional magnetic resonance image datasets using a multivariate auto-regressive model which captures temporal dynamics in the data, and creates a reduced representation of the dataset representative of functional connectivity of voxels with respect to brain activity. Raw spatio-temporal data is processed using a multivariate auto-regressive model, wherein coefficients in the model with high weights are retained as indices that best describe the full spatio-temporal data. When there are a relatively small number of temporal samples of the data, sparse regression techniques are used to build the model. The model coefficients are used to perform data processing functions such as indexing, prediction, and classification.
    Type: Grant
    Filed: July 25, 2014
    Date of Patent: September 27, 2016
    Assignee: International Business Machines Corporation
    Inventors: Guillermo A. Cecchi, Rahul Garg, Ravishankar Rao
  • Publication number: 20160275302
    Abstract: Embodiments are directed to a computer system for securing an electronic device. The system includes at least one processor configured to receive at least one communication from an entity seeking to access the device. The at least one processor is further configured to generate a graph of the at least one communication from the entity seeking access to the device. The at least one processor is further configured to determine a difference between a cognitive trait of the entity seeking access to the device, and a cognitive identity of an entity authorized to access the device. The at least one processor is further configured to, based at least in part on a determination that the difference is greater than a threshold, deploy a security measure of the device.
    Type: Application
    Filed: June 19, 2015
    Publication date: September 22, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160275278
    Abstract: Embodiments are directed to a computer system for securing an electronic device. The system includes at least one processor configured to receive at least one communication from an entity seeking to access the device. The at least one processor is further configured to generate a graph of the at least one communication from the entity seeking access to the device. The at least one processor is further configured to determine a difference between a cognitive trait of the entity seeking access to the device, and a cognitive identity of an entity authorized to access the device. The at least one processor is further configured to, based at least in part on a determination that the difference is greater than a threshold, deploy a security measure of the device.
    Type: Application
    Filed: March 18, 2015
    Publication date: September 22, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160269554
    Abstract: Embodiments relate to facilitating communications between customers and customer service representatives. A method for facilitating communications between customers and customer service representatives is provided. The method generates a graph of expressions of a customer. The method generates a graph of expressions of each customer service representative of a plurality of customer service representatives. The method performs a graphical text analysis on the graph for the customer to identify an interaction style of the customer. The method performs a graphical text analysis on the graph for each customer service representative to identify an interaction style of the customer service representative. The method selects a customer service representative from the plurality of the customer service representatives based on the interaction style of the customer and the interaction styles of the plurality of the customer service representative.
    Type: Application
    Filed: March 12, 2015
    Publication date: September 15, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish, Ajay K. Royyuru
  • Publication number: 20160269555
    Abstract: Embodiments relate to facilitating communications between customers and customer service representatives. A method for facilitating communications between customers and customer service representatives is provided. The method generates a graph of expressions of a customer. The method generates a graph of expressions of each customer service representative of a plurality of customer service representatives. The method performs a graphical text analysis on the graph for the customer to identify an interaction style of the customer. The method performs a graphical text analysis on the graph for each customer service representative to identify an interaction style of the customer service representative. The method selects a customer service representative from the plurality of the customer service representatives based on the interaction style of the customer and the interaction styles of the plurality of the customer service representative.
    Type: Application
    Filed: June 19, 2015
    Publication date: September 15, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish, Ajay K. Royyuru
  • Publication number: 20160256691
    Abstract: Embodiments are directed to a computer implemented neural stimulation system having a first module configured to derive neural data from muscle contractions or movements of a subject. The system further includes a second module configured to derive a neural state assessment of the subject based at least in part on the neural data. The system further includes a third module configured to derive at least one neural stimulation parameter based at least in part on the neural state assessment. The system further includes a fourth module configured to deliver neural stimulations to the subject based at least in part on the at least one neural stimulation parameter.
    Type: Application
    Filed: June 19, 2015
    Publication date: September 8, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160261530
    Abstract: Embodiments relate to moderating an online discussion. A method for moderating an online discussion between a plurality of participants is provided. The method receives expressions from a participant during an online discussion. The method generates a graph of expressions of the participant. The method performs a graphical text analysis on the graph to determine a likelihood of the participant to have a problematic behavior. The method performs a moderating action responsive to the likelihood exceeding a threshold likelihood.
    Type: Application
    Filed: March 3, 2015
    Publication date: September 8, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160256690
    Abstract: Embodiments are directed to a computer implemented neural stimulation system having a first module configured to derive neural data from muscle contractions or movements of a subject. The system further includes a second module configured to derive a neural state assessment of the subject based at least in part on the neural data. The system further includes a third module configured to derive at least one neural stimulation parameter based at least in part on the neural state assessment. The system further includes a fourth module configured to deliver neural stimulations to the subject based at least in part on the at least one neural stimulation parameter.
    Type: Application
    Filed: March 4, 2015
    Publication date: September 8, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160261533
    Abstract: Embodiments relate to moderating an online discussion. A method for moderating an online discussion between a plurality of participants is provided. The method receives expressions from a participant during an online discussion. The method generates a graph of expressions of the participant. The method performs a graphical text analysis on the graph to determine a likelihood of the participant to have a problematic behavior. The method performs a moderating action responsive to the likelihood exceeding a threshold likelihood.
    Type: Application
    Filed: June 18, 2015
    Publication date: September 8, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Patent number: 9431003
    Abstract: Speech traits of an entity imbue an artificial intelligence system with idiomatic traits of persons from a particular category. Electronic units of speech are collected from an electronic stream of speech that is generated by a first entity. Tokens from the electronic stream of speech are identified, where each token identifies a particular electronic unit of speech from the electronic stream of speech, and where identification of the tokens is semantic-free. Nodes in a first speech graph are populated with the tokens to develop a first speech graph having a first shape. The first shape is matched to a second shape of a second speech graph from a second entity in a known category. The first entity is assigned to the known category, and synthetic speech generated by an artificial intelligence system is modified based on the first entity being assigned to the known category.
    Type: Grant
    Filed: March 27, 2015
    Date of Patent: August 30, 2016
    Assignee: International Business Machines Corporation
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160226813
    Abstract: A method to send an alert for nonproductivity associated with a conversation is provided. The method may include recording a plurality of communication outputs of at least two users engaged in a remote message exchange or a remote conversation. The method may also include creating a plurality of text tokens based on the recorded plurality of communication outputs. The method may include analyzing, by a graphical text analyzer, the created plurality of text tokens to determine whether the plurality of text tokens has fallen below a threshold. The method may further include sending an alert to the plurality of users involved in the conversation if it is determined that the plurality of text tokens has fallen below the threshold.
    Type: Application
    Filed: January 29, 2015
    Publication date: August 4, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160140107
    Abstract: Embodiments relate to determining a crowd behavior. A method of determining a crowd behavior is provided. The method collects, at one or more recording points in a crowd of individuals, audible expressions that the individuals of the crowd make. The method generates a graph of the audible expressions as the audible expressions are collected from the individuals. The method determines a crowd behavior by performing a graphical text analysis on the graph. The method outputs an indication of the crowd behavior to trigger a crowd control measure.
    Type: Application
    Filed: November 14, 2014
    Publication date: May 19, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160140984
    Abstract: Embodiments relate to determining a crowd behavior. A method of determining a crowd behavior is provided. The method collects, at one or more recording points in a crowd of individuals, audible expressions that the individuals of the crowd make. The method generates a graph of the audible expressions as the audible expressions are collected from the individuals. The method determines a crowd behavior by performing a graphical text analysis on the graph. The method outputs an indication of the crowd behavior to trigger a crowd control measure.
    Type: Application
    Filed: June 18, 2015
    Publication date: May 19, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160124908
    Abstract: Embodiments relate to facilitating a meeting. A method for facilitating a meeting of a group of participants is provided. The method generates a graph of words from speeches of the participants as the words are received from the participants. The method partitions the group of participants into a plurality of subgroups of participants. The method performs a graphical text analysis on the graph to identify a cognitive state for each participant and a cognitive state for each subgroup of participants. The method informs at least one of the participants about the identified cognitive state of a participant or a subgroup of participants.
    Type: Application
    Filed: June 18, 2015
    Publication date: May 5, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Publication number: 20160124940
    Abstract: Embodiments relate to facilitating a meeting. A method for facilitating a meeting of a group of participants is provided. The method generates a graph of words from speeches of the participants as the words are received from the participants. The method partitions the group of participants into a plurality of subgroups of participants. The method performs a graphical text analysis on the graph to identify a cognitive state for each participant and a cognitive state for each subgroup of participants. The method informs at least one of the participants about the identified cognitive state of a participant or a subgroup of participants.
    Type: Application
    Filed: November 3, 2014
    Publication date: May 5, 2016
    Inventors: Guillermo A. Cecchi, James R. Kozloski, Clifford A. Pickover, Irina Rish