Patents by Inventor I. Dan MELAMED
I. Dan MELAMED has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10146868Abstract: Apparatuses, systems, methods, and media for filtering a data stream are provided. The data stream is partitioned into a plurality of data stream segments. An acoustic parameter is measured in each of the data stream segments. It is determined whether the acoustic parameter satisfies a first predetermined condition. The first predetermined condition includes a number of variances, in which the acoustic parameter exceeds a predetermined variance threshold, exceeding a predetermined number threshold. An extraneous portion of the data stream is identified in which the first predetermined condition is satisfied. It is determined whether the extraneous portion satisfies a second predetermined condition in the data stream. The extraneous portion is deleted from the data stream to produce a filtered data stream in response to the second predetermined condition being satisfied.Type: GrantFiled: June 8, 2017Date of Patent: December 4, 2018Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: Yeon-Jun Kim, I. Dan Melamed, Bernard S. Renger, Steven Neil Tischer
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Patent number: 9934792Abstract: A method of detecting pre-determined phrases to determine compliance quality of an agent includes determining a presence of a predetermined input based on a comparison between stored pre-determined phrases and a received communication, and determining a compliance rating of the agent based on a presence of a pre-determined phrase associated with the predetermined input in the communication.Type: GrantFiled: January 31, 2017Date of Patent: April 3, 2018Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: I. Dan Melamed, Andrej Ljolje, Bernard S. Renger, David J. Smith, Yeon-Jun Kim
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Publication number: 20170293600Abstract: Voice enabled dialog with web pages is provided. An Internet address of a web page is received including an area with which a user of a client device can specify information. The web page is loaded using the received Internet address of the web page. A task structure of the web page is then extracted. An abstract representation of the web is then generated. A dialog script, based on the abstract representation of the web page is then provided. Spoken information received from the user is converted into text and the converted text is inserted into the area.Type: ApplicationFiled: June 26, 2017Publication date: October 12, 2017Inventors: Amanda Joy STENT, Hyuckchul JUNG, I. Dan MELAMED, Nobal Bikram NIRAULA
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Publication number: 20170270201Abstract: Apparatuses, systems, methods, and media for filtering a data stream are provided. The data stream is partitioned into a plurality of data stream segments. An acoustic parameter is measured in each of the data stream segments. It is determined whether the acoustic parameter satisfies a first predetermined condition. The first predetermined condition includes a number of variances, in which the acoustic parameter exceeds a predetermined variance threshold, exceeding a predetermined number threshold. An extraneous portion of the data stream is identified in which the first predetermined condition is satisfied. It is determined whether the extraneous portion satisfies a second predetermined condition in the data stream. The extraneous portion is deleted from the data stream to produce a filtered data stream in response to the second predetermined condition being satisfied.Type: ApplicationFiled: June 8, 2017Publication date: September 21, 2017Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: Yeon-Jun KIM, I. Dan MELAMED, Bernard S. RENGER, Steven Neil TISCHER
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Patent number: 9703865Abstract: Apparatuses, systems, methods, and media for filtering a data stream are provided. The data stream is analyzed based on an acoustic parameter to determine extraneous portions in which a first predetermined condition is satisfied. When a first extraneous portion is separated from a second extraneous portion by a non-extraneous portion in which the first predetermined condition is not satisfied, it is determined whether the first extraneous portion being separated from the second extraneous portion by the non-extraneous portion satisfies a second predetermined condition. At least one of the first extraneous portion and the second extraneous portion is deleted from the data stream to produce a filtered data stream in response to determining the second predetermined condition is satisfied.Type: GrantFiled: September 25, 2015Date of Patent: July 11, 2017Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: Yeon-Jun Kim, I. Dan Melamed, Bernard S. Renger, Steven Neil Tischer
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Patent number: 9690854Abstract: Voice enabled dialog with web pages is provided. An Internet address of a web page is received including an area with which a user of a client device can specify information. The web page is loaded using the received Internet address of the web page. A task structure of the web page is then extracted. An abstract representation of the web is then generated. A dialog script, based on the abstract representation of the web page is then provided. Spoken information received from the user is converted into text and the converted text is inserted into the area.Type: GrantFiled: November 27, 2013Date of Patent: June 27, 2017Assignee: Nuance Communications, Inc.Inventors: Amanda Joy Stent, Hyuckchul Jung, I. Dan Melamed, Nobal Bikram Niraula
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Publication number: 20170140775Abstract: A method of detecting pre-determined phrases to determine compliance quality of an agent includes determining a presence of a predetermined input based on a comparison between stored pre-determined phrases and a received communication, and determining a compliance rating of the agent based on a presence of a pre-determined phrase associated with the predetermined input in the communication.Type: ApplicationFiled: January 31, 2017Publication date: May 18, 2017Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: I. Dan MELAMED, Andrej LJOLJE, Bernard S. Renger, David J. Smith, Yeon-Jun Kim
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Patent number: 9607279Abstract: A method of detecting pre-determined phrases to determine compliance quality includes determining whether a precursor event has occurred based on a comparison between stored pre-determined phrases and a received communication, and determining a compliance rating based on a presence of a pre-determined phrase associated with the precursor event in the communication.Type: GrantFiled: April 15, 2015Date of Patent: March 28, 2017Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: I. Dan Melamed, Andrej Ljolje, Bernard Renger, Yeon-Jun Kim, David J. Smith
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Publication number: 20160085858Abstract: Apparatuses, systems, methods, and media for filtering a data stream are provided. The data stream is analyzed based on an acoustic parameter to determine extraneous portions in which a first predetermined condition is satisfied. When a first extraneous portion is separated from a second extraneous portion by a non-extraneous portion in which the first predetermined condition is not satisfied, it is determined whether the first extraneous portion being separated from the second extraneous portion by the non-extraneous portion satisfies a second predetermined condition. At least one of the first extraneous portion and the second extraneous portion is deleted from the data stream to produce a filtered data stream in response to determining the second predetermined condition is satisfied.Type: ApplicationFiled: September 25, 2015Publication date: March 24, 2016Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: Yeon-Jun KIM, I. Dan MELAMED, Bernard S. RENGER, Steven Neil TISCHER
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Patent number: 9183177Abstract: Methods, apparatuses, and media for filtering a data stream are provided. The data stream is partitioned into a plurality of data stream segments. An acoustic parameter of each of the data stream segments is measured, and it is determined whether the acoustic parameter of each of the data stream segments satisfies a predetermined condition. Extraneous segments of the data stream segments are identified in which the predetermined condition is satisfied, and it is determined whether the extraneous segments have a predetermined relationship in the data stream. The extraneous segments are deleted from the data stream to produce a filtered data stream in response to the extraneous segments having the predetermined relationship.Type: GrantFiled: April 22, 2013Date of Patent: November 10, 2015Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: Yeon-Jun Kim, I. Dan Melamed, Steven Neil Tischer, Bernard S. Renger
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Publication number: 20150220870Abstract: A method of detecting pre-determined phrases to determine compliance quality includes determining whether a precursor event has occurred based on a comparison between stored pre-determined phrases and a received communication, and determining a compliance rating based on a presence of a pre-determined phrase associated with the precursor event in the communication.Type: ApplicationFiled: April 15, 2015Publication date: August 6, 2015Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: I. Dan MELAMED, Andrej LJOLJE, Bernard RENGER, Yeon-Jun KIM, David J. SMITH
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Publication number: 20150149168Abstract: Voice enabled dialog with web pages is provided. An Internet address of a web page is received including an area with which a user of a client device can specify information. The web page is loaded using the received Internet address of the web page. A task structure of the web page is then extracted. An abstract representation of the web is then generated. A dialog script, based on the abstract representation of the web page is then provided. Spoken information received from the user is converted into text and the converted text is inserted into the area.Type: ApplicationFiled: November 27, 2013Publication date: May 28, 2015Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: Amanda Joy STENT, Hyuckchul JUNG, I. Dan MELAMED, Nobal Bikram NIRAULA
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Patent number: 9037465Abstract: A method of detecting pre-determined phrases to determine compliance quality is provided. The method includes determining whether at least one of an event or a precursor event has occurred based on a comparison between pre-determined phrases and a communication between a sender and a recipient in a communications network, and rating the recipient based on the presence of the pre-determined phrases associated with the event or the presence of the pre-determined phrases associated with the precursor event in the communication.Type: GrantFiled: February 21, 2013Date of Patent: May 19, 2015Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: I. Dan Melamed, Andrej Ljolje, Bernard Renger, Yeon-Jun Kim, David J. Smith
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Patent number: 8756065Abstract: A method of correlating received communication data with operational communication characteristics is provided. The method includes receiving audible input from a source in a communication over a communications network, recording the received audible input, and transcribing the recorded audible input into a transcript. The method further includes outputting the transcript, specifying features of the transcript to be analyzed, specifying and recording operational communication characteristics particular to the communication, analyzing the transcript for the specified features to identify patterns associated with the audible input, computing statistical correlations of the identified patterns with the operational communication characteristics, and outputting results of the computed statistical correlations on a user interface.Type: GrantFiled: December 24, 2008Date of Patent: June 17, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: I. Dan Melamed, Yeon-Jun Kim, Bernard S. Renger, Andrej Ljolje, David J. Smith
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Publication number: 20130268103Abstract: Methods, apparatuses, and media for filtering a data stream are provided. The data stream is partitioned into a plurality of data stream segments. An acoustic parameter of each of the data stream segments is measured, and it is determined whether the acoustic parameter of each of the data stream segments satisfies a predetermined condition. Extraneous segments of the data stream segments are identified in which the predetermined condition is satisfied, and it is determined whether the extraneous segments have a predetermined relationship in the data stream. The extraneous segments are deleted from the data stream to produce a filtered data stream in response to the extraneous segments having the predetermined relationship.Type: ApplicationFiled: April 22, 2013Publication date: October 10, 2013Inventors: Yeon-Jun KIM, I. Dan MELAMED, Steven Neil TISCHER, Bernard S. RENGER
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Patent number: 8457771Abstract: A data stream is filtered to produce a filtered data stream. The data stream is analyzed based on an acoustic parameter to determine whether a predetermined condition is satisfied. At least one extraneous portion of the data stream, in which the predetermined condition is satisfied, is determined. Thereafter, the at least one extraneous portion is deleted from the data stream to produce the filtered data stream.Type: GrantFiled: December 10, 2009Date of Patent: June 4, 2013Assignee: AT&T Intellectual Property I, L.P.Inventors: Yeon-Jun Kim, I. Dan Melamed, Bernard S. Renger, Steven Neil Tischer
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Patent number: 8412527Abstract: A method of detecting pre-determined phrases to determine compliance quality is provided. The method includes determining whether at least one of an event or a precursor event has occurred based on a comparison between pre-determined phrases and a communication between a sender and a recipient in a communications network, and rating the recipient based on the presence of the pre-determined phrases associated with the event or the presence of the pre-determined phrases associated with the precursor event in the communication.Type: GrantFiled: June 24, 2009Date of Patent: April 2, 2013Assignee: AT&T Intellectual Property I, L.P.Inventors: I. Dan Melamed, Yeon-Jun Kim, Andrej Ljolje, Bernard S. Renger, David J. Smith
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Publication number: 20110145001Abstract: A data stream is filtered to produce a filtered data stream. The data stream is analyzed based on an acoustic parameter to determine whether a predetermined condition is satisfied. At least one extraneous portion of the data stream, in which the predetermined condition is satisfied, is determined. Thereafter, the at least one extraneous portion is deleted from the data stream to produce the filtered data stream.Type: ApplicationFiled: December 10, 2009Publication date: June 16, 2011Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: Yeon-Jun KIM, I. Dan MELAMED, Bernard S. RENGER, Steven Neil TISCHER
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Publication number: 20100332286Abstract: Predicting a score related to a communication sent by a sender over a communications network to a first agent servicing the communication includes obtaining a regression result for an objective function by encoding features extracted from the communication. The encoded features are applied to a regression model for the objective function. The regression result is output to a network component in the communications network. The regression model is determined prior to or concurrently with receiving the communication from the sender.Type: ApplicationFiled: June 24, 2009Publication date: December 30, 2010Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.,Inventors: I. Dan MELAMED, Yeon-Jun KIM, Andrej LJOLJE, Bernard S. RENGER, David J. SMITH
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Publication number: 20100332227Abstract: A method of detecting pre-determined phrases to determine compliance quality is provided. The method includes determining whether at least one of an event or a precursor event has occurred based on a comparison between pre-determined phrases and a communication between a sender and a recipient in a communications network, and rating the recipient based on the presence of the pre-determined phrases associated with the event or the presence of the pre-determined phrases associated with the precursor event in the communication.Type: ApplicationFiled: June 24, 2009Publication date: December 30, 2010Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: I. Dan MELAMED, Yeon-Jun KIM, Andrej LJOLJE, Bernard S. RENGER, David J. SMITH