Abstract: Aspects of the subject disclosure may include, for example, determining a need to provide a service to a first communication device of a plurality of communication devices, detecting a movement of a second communication device of the plurality of communication devices in a direction that will place the second communication device in a communication range of the first communication device, and transmitting a message to the second communication device to provide the service to the first communication device when the second communication device comes into the communication range of the first communication device. Other embodiments are disclosed.

Abstract: A method in a server for providing various Internet Protocol television signal qualities involves an IPTV signal having a first signal quality that is transmitted over a first network connection to a first device. A request to receive the IPTV signal over a second network connection at a second device with the IPTV signal having a second signal quality is received. A determination is made that the second network connection has sufficient bandwidth to transmit the IPTV signal at the second signal quality, and that the second device is capable of receiving IPTV signal. The transmission of the IPTV signal over the first network connection to the first device is ended. An endpoint for the transmission of the IPTV signal to the first device is determined.

Abstract: A mechanism is provided for corresponding network collected metrics to user equipment collected metrics is provided. Customer experience management (CEM) data is retrieved for an event obtained directly from computing devices of customers in a geographical area. The CEM data was stored at the computing devices. The computing devices wirelessly operate on a wireless communication network. CEM data obtained from the computing devices is averaged to determine a CEM data average value. Network data is retrieved for the event obtained from a node in the geographical area on the wireless communication network, and the network data was stored at the node. Network data obtained from the node is averaged to determine a network data average value for the network data. The network data average value is correlated to CEM data average value to determine a relationship between the network data average value and CEM data average value for the event.

Abstract: Aspects of the subject disclosure may include, for example, determining a need to provide a service to a first communication device of a plurality of communication devices, detecting a movement of a second communication device of the plurality of communication devices in a direction that will place the second communication device in a communication range of the first communication device, and transmitting a message to the second communication device to provide the service to the first communication device when the second communication device comes into the communication range of the first communication device. Other embodiments are disclosed.

Abstract: Aspects of the subject disclosure may include, for example, determining a need to provide a service to a first communication device of a plurality of communication devices, detecting a movement of a second communication device of the plurality of communication devices in a direction that will place the second communication device in a communication range of the first communication device, and transmitting a message to the second communication device to provide the service to the first communication device when the second communication device comes into the communication range of the first communication device. Other embodiments are disclosed.

Abstract: In one embodiment, the present disclosure is a method and apparatus for detecting silent gaps in wireless network service. In one embodiment, a method for detecting gaps in the service of a wireless network includes monitoring a series of control messages exchanged between a first mobile switching center and a second mobile switching center in the wireless network, where the series of control messages relate to a handoff of a wireless device being served by the wireless network and logging any errors detected during the exchange of the control messages.

Abstract: A method is disclosed for determining a mitigation strategy to limit a potential source of interference on an Internet Protocol television (IPTV) system. A new user installation request is received at a server in the IPTV system. A first geographical location of a customer premises associated with the new user installation request is received. A second geographical location of an amplitude modulation broadcasting facility is received. The first geographical location and the second geographical location are plotted. A first distance between the first geographical location and the second geographical location is determined. A first signal transmission power rating for the amplitude modulation broadcasting facility is retrieved. A first mitigation strategy to limit a first interference of the amplitude modulation broadcasting facility on an IPTV signal provided to the first geographical location when the first distance is less than the first threshold distance is determined.

Abstract: A method in a server for monitoring an Internet Protocol television (IPTV) service for a customer premises is disclosed. A first geographical location of a customer premises is retrieved, and a second geographical location of an amplitude modulation broadcasting facility within a threshold distance from the customer premises is retrieved. A first signal transmission power rating for the amplitude modulation broadcasting facility during daytime hours is retrieved, as is second signal transmission power rating for the amplitude modulation broadcasting facility during nighttime hours. A time of day that the IPTV service failure occurs is determined based on the first signal transmission power rating for the daytime hours and the second signal transmission power rating for the nighttime hours.

Abstract: In one embodiment, the present disclosure is a method and apparatus for detecting silent gaps in wireless network service. In one embodiment, a method for detecting gaps in the service of a wireless network includes monitoring a series of control messages exchanged between a first mobile switching center and a second mobile switching center in the wireless network, where the series of control messages relate to a handoff of a wireless device being served by the wireless network and logging any errors detected during the exchange of the control messages.

Abstract: A method in a server for monitoring an Internet Protocol television (IPTV) service for a customer premises is disclosed. A first geographical location of a customer premises is retrieved, and a second geographical location of an amplitude modulation broadcasting facility within a threshold distance from the customer premises is retrieved. A first signal transmission power rating for the amplitude modulation broadcasting facility during daytime hours is retrieved, as is second signal transmission power rating for the amplitude modulation broadcasting facility during nighttime hours. A time of day that the IPTV service failure occurs is determined based on the first signal transmission power rating for the daytime hours and the second signal transmission power rating for the nighttime hours.

Abstract: A method is disclosed for determining a mitigation strategy to limit a potential source of interference on an Internet Protocol television (IPTV) system. A new user installation request is received at a server in the IPTV system. A first geographical location of a customer premises associated with the new user installation request is received. A second geographical location of an amplitude modulation broadcasting facility is received. The first geographical location and the second geographical location are plotted. A first distance between the first geographical location and the second geographical location is determined. A first signal transmission power rating for the amplitude modulation broadcasting facility is retrieved. A first mitigation strategy to limit a first interference of the amplitude modulation broadcasting facility on an IPTV signal provided to the first geographical location when the first distance is less than the first threshold distance is determined.

Abstract: A method for providing a cable service dispatch ticket is disclosed. A new user installation request is received at a server in an Internet Protocol television system. An upstream data rate test is performed for each of a plurality of user connections in the Internet Protocol television system in response to the new user installation request. An upstream data rate that is determined for each of the user connections during the upstream data rate test is recorded. A cable service dispatch ticket for each of the plurality of user connections is provided when a number of the upstream data rates are below a threshold upstream data rate. A device that implements the method is also disclosed.