Patents by Inventor Jean-Jacques Heler

Jean-Jacques Heler has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20090070462
    Abstract: A system and computer program for monitoring the performance of applications running on a server in a distributed computing environment includes prompting the user to select information for monitoring, monitoring application performance in accordance with the selected information, and making the monitored performance information available to the user.
    Type: Application
    Filed: September 22, 2008
    Publication date: March 12, 2009
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. CHONG, Joseph L. CHAN, Tushar M. PATEL, Jean Jacques HELER, Chi Hong SO, Arthur TSANG, Robert S. LAM, Raymond CHOW, Jerome D. BANKS, Christopher M. ZYCHOWSKI, Henry TANG
  • Publication number: 20090019441
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Application
    Filed: September 23, 2008
    Publication date: January 15, 2009
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. CHONG, Joseph L. CHAN, Tushar M. PATEL, Jean Jacques HELER, Chi Hong SO, Arthur TSANG, Robert S. LAM, Raymond CHOW, Jerome D. BANKS, Christopher M. ZYCHOWSKI, Henry TANG
  • Publication number: 20080201642
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: April 23, 2008
    Publication date: August 21, 2008
    Applicant: INTERNATIONAL BUSNIESS MACHINES CORPORATION
    Inventors: James C. CHONG, Joseph L. CHAN, Tushar M. PATEL, Jean-Jacques HELER, Chi Hong SO, Arthur TSANG, Robert S. LAM, Raymond CHOW, Henry TSANG
  • Patent number: 7383332
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: April 8, 2003
    Date of Patent: June 3, 2008
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Publication number: 20070294660
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: August 29, 2007
    Publication date: December 20, 2007
    Applicant: INTERNATIONAL BUSNIESS MACHINES CORPORATION
    Inventors: James CHONG, Joseph CHAN, Tushar PATEL, Jean-Jacques HELER, Chi SO, Arthur TSANG, Robert LAM, Raymond CHOW, Henry TANG
  • Publication number: 20070294224
    Abstract: Methods and systems for grouping two or more communications on a computer network into a transaction. One embodiment includes a method of tracking an asynchronous communication between two applications. The method includes receiving a first and third event record associated with a first and third application, wherein the first and third event records indicate the occurrence of an interaction between the first and third applications. The method may further include receiving a second event record from a second application. The second event record may be used by a managing server to group the first and third interactions as belonging to a common transaction.
    Type: Application
    Filed: June 16, 2006
    Publication date: December 20, 2007
    Inventor: JEAN-JACQUES HELER
  • Publication number: 20070060367
    Abstract: Various embodiments of a method, system and article of manufacture track the processing of a transaction. A managing server receives an originator communication event record from a first collector associated with a first application environment having a first unit of execution. The first communication event record is associated with a first unit of execution identifier and a first token. The managing server receives a second communication event record from a second collector associated with a second application environment having a second unit of execution. The second communication event record is associated with a second unit of execution identifier and a second token. The managing server determines whether the first unit of execution and the second unit of execution are associated with processing a same transaction based on the first token and the second token.
    Type: Application
    Filed: September 14, 2005
    Publication date: March 15, 2007
    Inventor: Jean-Jacques Heler
  • Publication number: 20040064552
    Abstract: A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information.
    Type: Application
    Filed: June 25, 2003
    Publication date: April 1, 2004
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Publication number: 20040054984
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: April 8, 2003
    Publication date: March 18, 2004
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang