Abstract: Implementing a location and historical trend based quality of session in unified telephony can begin with establishing a conference call. The location of each end-user device can be determined and a query of a previously established data store with historical trend data for quality of session for each end-user device based on the location of an identifier for the end user device can be performed. If the results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline can be performed. Alternatively, the location and historical trend data and analysis for the collaboration session can be presented to a human moderator, who can be prompted to select a desired corrective action.

Abstract: Implementing a location and historical trend based quality of session in unified telephony can begin with establishing a conference call. The location of each end-user device can be determined and a query of a previously established data store with historical trend data for quality of session for each end-user device based on the location of an identifier for the end user device can be performed. If the results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline can be performed. Alternatively, the location and historical trend data and analysis for the collaboration session can be presented to a human moderator, who can be prompted to select a desired corrective action.

Abstract: A method, computer program product, and system for determining a custom summary of a web conference is described. A first input associated with a first portion of a web conference is received. A first content associated with the web conference is selected based upon, at least in part, the first input. A custom summary of the web conference is determined based upon, at least in part, the selected first content and a relation associated with a socially-connected group.

Abstract: A method, computer program product, and computer system for establishing a Voice over IP (VoIP) session. One or more computing devices initiate the VoIP session between a plurality of devices. A first communication channel is established as an active channel for a first computing device of the plurality of devices, where the active channel is fully enabled for use by the first computing device. A second communication channel is established as a passive channel for the first computing device while maintaining the active channel, where the passive channel is at least partially enabled for use by the first computing device.

Abstract: A method, computer program product, and computer system for establishing a Voice over IP (VoIP) session. One or more computing devices initiate the VoIP session between a plurality of devices. A first communication channel is established as an active channel for a first computing device of the plurality of devices, where the active channel is fully enabled for use by the first computing device. A second communication channel is established as a passive channel for the first computing device while maintaining the active channel, where the passive channel is at least partially enabled for use by the first computing device.

Abstract: Systems and methods for generating a recording of a meeting including receiving a respective recording of a meeting from each of a plurality of client devices. A preferred quality recording associated with each of a plurality of meeting portions is identified. The preferred quality recording associated with each of the plurality of meeting portions may be autonomically combined into a single recording representative of the meeting.

Abstract: Systems and methods for generating a recording of a meeting including receiving a respective recording of a meeting from each of a plurality of client devices. A preferred quality recording associated with each of a plurality of meeting portions is identified. The preferred quality recording associated with each of the plurality of meeting portions may be autonomically combined into a single recording representative of the meeting.

Abstract: A method, computer program product, and system for VoIP session quality is described. A method may comprise allowing a user to define a session quality threshold for a Voice-over-Internet-Protocol (VoIP) session of a VoIP conference, the session quality threshold corresponding to a session quality characteristic of the VoIP session. The method may further comprise determining a session quality value for the session quality characteristic of the VoIP session. The method may additionally comprise determining if the session quality value for the session quality characteristic of the VoIP session is unacceptable based upon, at least in part, the session quality threshold that corresponds to the session quality characteristic of the VoIP session. The method may also comprise, in response to determining that the session quality value is unacceptable, initiating one or more predefined session quality actions.

Abstract: A method, computer program product, and system for VoIP session quality is described. A method may comprise allowing a user to define a session quality threshold for a Voice-over-Internet-Protocol (VoIP) session of a VoIP conference, the session quality threshold corresponding to a session quality characteristic of the VoIP session. The method may further comprise determining a session quality value for the session quality characteristic of the VoIP session. The method may additionally comprise determining if the session quality value for the session quality characteristic of the VoIP session is unacceptable based upon, at least in part, the session quality threshold that corresponds to the session quality characteristic of the VoIP session. The method may also comprise, in response to determining that the session quality value is unacceptable, initiating one or more predefined session quality actions.

Abstract: A method, computer program product, and system for private channels in unified telephony applications is described. A method may comprise allowing a unified telephony meeting moderator to define one or more private audio channel preferences for establishing a private audio channel and for providing a communication over the private audio channel during a unified telephony meeting, wherein the communication over the private audio channel is separate from a communication over a main audio channel of the unified telephony meeting. The method may further comprise establishing the private audio channel between the unified telephony meeting moderator and a first unified telephony meeting participant based upon, at least in part, the one or more private audio channel preferences for establishing the private audio channel. The method may additionally comprise providing the communication over the private audio channel during the unified telephony meeting.

Abstract: A method, computer program product, and system for dynamic e-meeting summarization is described. A method may comprise monitoring behavior of an e-meeting participant and determining one or more portions of an e-meeting to summarize for the e-meeting participant based upon, at least in part, the behavior of the e-meeting participant. The method may further comprise determining a summary-content time-frame for the e-meeting participant based upon, at least in part, the one or more portions of the e-meeting to summarize for the e-meeting participant, the summary-content time-frame corresponding to an amount of time for the e-meeting participant to consume a summary of the e-meeting. The method may additionally comprise generating, during the e-meeting, the summary of the e-meeting in accordance with the summary-content time-frame for the e-meeting participant, the summary of the e-meeting based upon, at least in part, the one or more portions of the e-meeting.

Abstract: A method, system and computer program product for monitoring a heap in real-time to assess the performance of a virtual machine. A mobile agent is created to be preloaded with boundary settings for each heap metric. Boundary settings are thresholds that are used to diagnose the effectiveness of operation of the heap. The mobile agent is deployed onto an application server to monitor the effectiveness of operation of the heap of a virtual machine within the application server. If a boundary setting for one of the heap metrics is exceeded, then the mobile agent determines whether a non-critical, a critical or a fatal error has occurred. An appropriate response is then performed. By monitoring the heap in real-time, undesirable behavior characteristics of the heap can be detected early thereby allowing remedial actions to be enacted to address such problems before those problems escalate into more serious problems.

Abstract: A method for monitoring a heap in real-time to assess the performance of a virtual machine. A mobile agent is created to be preloaded with boundary settings for each heap metric. Boundary settings are thresholds that are used to diagnose the effectiveness of operation of the heap. The mobile agent is deployed onto an application server to monitor the effectiveness of operation of the heap of a virtual machine within the application server. If a boundary setting for one of the heap metrics is exceeded, then the mobile agent determines whether a non-critical, a critical or a fatal error has occurred. An appropriate response is then performed. By monitoring the heap in real-time, undesirable behavior characteristics of the heap can be detected early thereby allowing remedial actions to be enacted to address such problems before those problems escalate into more serious problems.

Abstract: Described are systems and methods for locating a user at an event. According to various embodiments of the methods, authorization is received from the user to locate the user at the event. A radio frequency identification (RFID) tag of the user is tracked if the user is unavailable for instant messaging communication. An instant message communication directed to the user is received. A determination is made that a second user has a predetermined relationship with a sender of the instant message and determining that a communication device of the second user detects the RFID tag of the user. A communication is sent comprising a message for the user to the communication device of the second user.

Abstract: Described are systems and methods for locating a user at an event. According to various embodiments of the methods, authorization is received from the user to locate the user at the event. A radio frequency identification (RFID) tag of the user is tracked if the user is unavailable for instant messaging communication. An instant message communication directed to the user is received. A determination is made that a second user has a predetermined relationship with a sender of the instant message and determining that a communication device of the second user detects the RFID tag of the user. A communication is sent comprising a message for the user to the communication device of the second user.

Abstract: A method, computer program product, and system for summarization are described. A method may comprise associating one or more first summary tags with one or more portions of a meeting, based upon, at least in part, a first interest level corresponding to a first user associated with the meeting. The method may further comprise associating one or more second summary tags with the one or more portions of the meeting, based upon, at least in part, a second interest level corresponding to a second user associated with the meeting. The method may also comprise generating a first summary of the one or more portions of the meeting, based upon, at least in part, the one or more first summary tags, and may additionally comprise generating a second summary of the one or more portions of the meeting, based upon, at least in part, the one or more second summary tags.

Abstract: A method, information processing system, and computer program product managing reservations of items. A request to reserve an item is received from a first user. The request includes a specification of at least one of a date and a time for a first reservation of the item. A determination is made that a second user holds a prior reservation for the item that conflicts with the first reservation. A determination is made that the second user is no longer requires the prior reservation. The prior reservation is released in response to determining that the second user no longer requires the prior reservation. The first reservation as specified by the request is allowed in response to the releasing and in response to the receiving from the first user the request.