Patents by Inventor Jiang Chen
Jiang Chen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11277360Abstract: A disambiguation dialog may be generated by determining candidate responses based on an intent of a user's message. A utility value and a relevance probability may be determined for each of the candidate responses. An intermediate ranking may be computed for each of the candidate responses based on the utility value and the relevance probability. Candidate dialogs may be formed with the top candidate response, the top two candidate responses, and so on. Additional candidate dialogs may be generated by varying a presentation format of the candidate responses. Discoverability probabilities may be associated with each of the candidate responses within a candidate dialog. A joint metric for each candidate dialog may be computed as a function of the utility value, relevance probability and discoverability probability associated with each of the candidate responses included in the candidate dialog. The highest ranked candidate dialog may be selected as the disambiguation dialog.Type: GrantFiled: August 14, 2020Date of Patent: March 15, 2022Assignee: MOVEWORKS, INC.Inventors: Jing Chen, Chang Liu, Ye Wang, Jiang Chen
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Patent number: 11249836Abstract: An automated agent may communicate with a user via a chat channel to proactively alert the user of an L1 IT support issue. The L1 IT support issue may be determined based on monitoring indications of human-initiated activities maintained by a system of record, and may, prior to the automated agent's alert, be unknown to the user. In some instances, a natural language understanding (NLU) module may be used to identify an entity and intent from the indications of human-initiated activities, and the L1 IT support issue may be determined based on the determined entity and intent. After alerting the user of the L1 IT support issue, the automated agent may inform, via the chat channel, the user of a remediation step available to address the L1 IT support issue. Upon obtaining the user's permission, the automated agent may perform the remediation step to address the L1 IT support issue.Type: GrantFiled: January 28, 2021Date of Patent: February 15, 2022Assignee: MOVEWORKS, INC.Inventors: Ahmed Al-Bahar, Sadish Ravi, Sunil Nagaraj, Dongxu Zhou, Vaibhav Nivargi, Varun Singh, Jiang Chen, Bhavin Nicholas Shah
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Patent number: 11246232Abstract: A display device, when fully unfolded, has a first display area, a first bendable area, and a second display area along a first direction, the first bendable area connecting the first display area with the second display area. The display device includes: a flexible display screen including a light exiting surface and an opposite light non-exiting surface; a support structure including an elastic support net including first and second ends along the first direction; and a support layer located on a light non-exiting surface side of the flexible display screen and including a first stop portion located in the second display area. The first end is fixed to the support layer in the first display area; and when the flexible display screen is fully unfolded, the elastic support net is loosened and the second end is in contact with the first stop portion to support the first bendable area.Type: GrantFiled: June 26, 2020Date of Patent: February 8, 2022Assignee: WuHan TianMa Micro-electronics CO., LTDInventors: Qifeng Zhu, Fang Wan, Jiang Chen
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Publication number: 20220037925Abstract: A method that includes: transmitting, by an electronic device, a first detecting signal when the electronic device is in a reverse wireless charging mode; receiving, by the electronic device at a gap moment between at least two adjacent moments at which the first detecting signal is transmitted, a second detecting signal transmitted by a wireless charging device; and if the second detecting signal received by the electronic device meets a preset condition, automatically switching, by the electronic device, from the reverse wireless charging mode to a forward wireless charging mode.Type: ApplicationFiled: September 29, 2018Publication date: February 3, 2022Applicant: HUAWEI TECHNOLOGIES CO., LTD.Inventors: Wenchao YU, Haizhen GAO, Lvjian YANG, Jiang CHEN, Hui WANG
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Patent number: 11163205Abstract: A display module and a display device are provided. The display module includes a main display area, an auxiliary display area, and a non-display area; a light-emitting surface; a display panel, an adapter component, and a flexible circuit board. The adapter component is disposed on a side of the substrate of the display module adjacent to the light-emitting surface and in a first non-display area. The adapter component includes a flexible substrate, a plurality of mutually insulated second pads and a plurality of mutually insulated third pads. The plurality of mutually insulated second pads and the plurality of mutually insulated third pads are all disposed on a side of the flexible substrate adjacent to the substrate; and the plurality of mutually insulated second pads are disposed on a side of the plurality of mutually insulated third pads adjacent to the main display area.Type: GrantFiled: July 20, 2020Date of Patent: November 2, 2021Assignee: Wuhan Tianma Micro-Electronics Co., Ltd.Inventors: Shengming Li, Jiang Chen
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Publication number: 20210334156Abstract: An automated agent may communicate with a user via a chat channel to proactively alert the user of an L1 IT support issue. The L1 IT support issue may be determined based on monitoring indications of human-initiated activities maintained by a system of record, and may, prior to the automated agent's alert, be unknown to the user. In some instances, a natural language understanding (NLU) module may be used to identify an entity and intent from the indications of human-initiated activities, and the L1 IT support issue may be determined based on the determined entity and intent. After alerting the user of the Ll IT support issue, the automated agent may inform, via the chat channel, the user of a remediation step available to address the L1 IT support issue. Upon obtaining the user's permission, the automated agent may perform the remediation step to address the L1 IT support issue.Type: ApplicationFiled: January 28, 2021Publication date: October 28, 2021Inventors: Ahmed Al-Bahar, Sadish Ravi, Sunil Nagaraj, Dongxu Zhou, Vaibhav Nivargi, Varun Singh, Jiang Chen, Bhavin Shah
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Publication number: 20210334155Abstract: An automated agent may communicate with a user via a chat channel to proactively alert the user of an L1 IT support issue. The L1 IT support issue may be determined based on monitoring indications of human-initiated activities maintained by a system of record, and may, prior to the automated agent's alert, be unknown to the user. In some instances, a natural language understanding (NLU) module may be used to identify an entity and intent from the indications of human-initiated activities, and the L1 IT support issue may be determined based on the determined entity and intent. After alerting the user of the L1 IT support issue, the automated agent may inform, via the chat channel, the user of a remediation step available to address the L1 IT support issue. Upon obtaining the user's permission, the automated agent may perform the remediation step to address the L1 IT support issue.Type: ApplicationFiled: February 18, 2021Publication date: October 28, 2021Inventors: Ahmed Al-Bahar, Sadish Ravi, Sunil Nagaraj, Dongxu Zhou, Vaibhav Nivargi, Varun Singh, Jiang Chen, Bhavin Nicholas Shah
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Publication number: 20210320889Abstract: A disambiguation dialog may be generated by determining candidate responses based on an intent of a user's message. A utility value and a relevance probability may be determined for each of the candidate responses. An intermediate ranking may be computed for each of the candidate responses based on the utility value and the relevance probability. Candidate dialogs may be formed with the top candidate response, the top two candidate responses, and so on. Additional candidate dialogs may be generated by varying a presentation format of the candidate responses. Discoverability probabilities may be associated with each of the candidate responses within a candidate dialog. A joint metric for each candidate dialog may be computed as a function of the utility value, relevance probability and discoverability probability associated with each of the candidate responses included in the candidate dialog. The highest ranked candidate dialog may be selected as the disambiguation dialog.Type: ApplicationFiled: August 14, 2020Publication date: October 14, 2021Inventors: Jing Chen, Chang Liu, Ye Wang, Jiang Chen
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Patent number: 11141782Abstract: The present invention provides a heat transfer-based width adjustment method for a continuous casting mold. A boundary condition of a horizontal acceleration velocity ? used in heat transfer-based width adjustment of a continuous casting mold is set to a minimum value subject to constraints of a maximum air gap and shell strength. The present invention can constrain a maximum air gap between a copper plate of a narrow mold wall and a casting billet in a heat transfer-based width adjustment process for a continuous casting mold, thereby ensuring sufficient contact between the copper plate of the narrow mold wall and the casting billet, so as to prevent cracks and other defects of the casting billet due to excessive thermal resistance of the air gap, insufficient corner cooling of the casting billet, delayed solidification and concentrated thermal deformation stress.Type: GrantFiled: September 21, 2017Date of Patent: October 12, 2021Assignee: CISDI Research And Development Co., Ltd.Inventors: Xinjun He, Zhiwei Han, Xiaohua Peng, Jiang Chen
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Patent number: 11132028Abstract: Provided is a flexible display device. The flexible display device includes a flexible screen and a fixing rod. The fixing rod is connected to the flexible screen through a rotating device. The fixing rod has a first end and a second end. The fixing rod is capable of rotating to such position that the fixing rod is parallel to an expansion direction of the flexible screen and the second end of the fixing rod is detachably connected to the flexible screen. With the rotating device, the fixing rod of the flexible display device can be switched between a fixing state and a non-fixing state. In the fixing state, the flexible screen is fixed by the fixing rod to prevent deforming of the flexible screen.Type: GrantFiled: November 15, 2019Date of Patent: September 28, 2021Assignee: Wuhan Tianma Micro-Electronics Co., Ltd.Inventors: Jie Zeng, Jiang Chen
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Patent number: 11127322Abstract: A flexible display device, comprising: a box comprising a housing part and a winding shaft fixed in a receiving space defined by the housing part; a flexible display part comprising a flexible display panel and a flexible carrying part attached on a non-display surface of the flexible display panel, wherein a first end of the flexible display part is fixed to the winding shaft; and a limit part movably disposed in a side wall of the box, wherein in a wound state, the flexible display part is wound onto the winding shaft and received in the receiving space; and in an unwound state, a second end of the flexible display part and at least a portion of the flexible display part are unwound to an exterior of the receiving space, and the limit part contacts the flexible carrying part to limit movement of the flexible display part.Type: GrantFiled: March 17, 2020Date of Patent: September 21, 2021Assignee: WuHan TianMa Micro-electronics CO., LTD.Inventors: Qing Han, Jiang Chen
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Publication number: 20210274665Abstract: A display device, when fully unfolded, has a first display area, a first bendable area, and a second display area along a first direction, the first bendable area connecting the first display area with the second display area. The display device includes: a flexible display screen including a light exiting surface and an opposite light non-exiting surface; a support structure including an elastic support net including first and second ends along the first direction; and a support layer located on a light non-exiting surface side of the flexible display screen and including a first stop portion located in the second display area. The first end is fixed to the support layer in the first display area; and when the flexible display screen is fully unfolded, the elastic support net is loosened and the second end is in contact with the first stop portion to support the first bendable area.Type: ApplicationFiled: June 26, 2020Publication date: September 2, 2021Applicant: WuHan TianMa Micro-electronics CO., LTDInventors: Qifeng ZHU, Fang WAN, Jiang CHEN
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Publication number: 20210250309Abstract: A multi-domain chatbot is used to service a message of a user. An automated agent of the multi-domain chatbot may act as an intermediary between the user and a plurality of domain-specific modules of the multi-domain chatbot. The automated agent may receive the message from the user, determine an intent of the message, and based on the intent, determine a group of the domain-specific modules that should be investigated. The automated agent may then investigate the group of domain-specific modules by sending the user message to and receiving responses from the domain-specific modules within the group. Based on the received responses, the automated agent may determine whether to provide, to the user, one of the domain-specific responses or a null response, in the event that none of the domain-specific responses is aligned with the intent of the message.Type: ApplicationFiled: September 21, 2020Publication date: August 12, 2021Inventors: Mukund Ramachandran, Desmond Wing-Yin Chan, Nick Naixuan Guo, Jing Chen, Jiang Chen, Vaibhav Nivargi, Varun Singh, Bhavin Nicholas Shah
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Patent number: 11037048Abstract: An automated conversation is facilitated between a user and a virtual agent. A system receives an input message from the user and analyzes an intent of the input message. Based on the intent of the input message, the system generates a plurality of bids for responding to the input message, and assigns an intent confidence score to each bid from the plurality of bids based on a confidence level of each bid from the plurality of bids. The system determines a winning bid from the plurality of bids based on the intent confidence score associated with each bid from the plurality of bids, and generates a response based on the winning bid.Type: GrantFiled: October 22, 2018Date of Patent: June 15, 2021Assignee: MOVEWORKS, INC.Inventors: Chang Liu, Ye Wang, Jing Chen, Jiang Chen
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Patent number: 11036928Abstract: A form filling application is configured to minimize the form filling effort of a user. The configuration follows concepts from reinforcement learning, and includes optimizing a policy for selecting agent actions in a manner that maximizes a reward signal. In the context of the form filling application, an agent action may specify one or more slots of the form for the user to fill, and further specify one or more user interfaces for filling the specified one or more slots. The reward signal may be defined as an inverse function of the user effort, so that maximizing the reward signal has the desired effect of minimizing the user effort.Type: GrantFiled: September 21, 2020Date of Patent: June 15, 2021Assignee: MOVEWORKS, INC.Inventors: Jing Chen, Dongxu Zhou, Ahmed Al-Bahar, Jiang Chen
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Publication number: 20210150942Abstract: A flexible display device, comprising: a box comprising a housing part and a winding shaft fixed in a receiving space defined by the housing part; a flexible display part comprising a flexible display panel and a flexible carrying part attached on a non-display surface of the flexible display panel, wherein a first end of the flexible display part is fixed to the winding shaft; and a limit part movably disposed in a side wall of the box, wherein in a wound state, the flexible display part is wound onto the winding shaft and received in the receiving space; and in an unwound state, a second end of the flexible display part and at least a portion of the flexible display part are unwound to an exterior of the receiving space, and the limit part contacts the flexible carrying part to limit movement of the flexible display part.Type: ApplicationFiled: March 17, 2020Publication date: May 20, 2021Applicant: WuHan TianMa Micro-electronics CO., LTD.Inventors: Qing HAN, Jiang CHEN
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Publication number: 20210144598Abstract: A method includes: when performing information transmission with a first access point AP on a first frequency band, determining, whether the terminal equipment needs to establish a connection with a second AP, which is a second frequency band; determining, by the terminal equipment, whether the first AP and the second AP are corresponding to a same dual-band radio access device; sending, by the terminal equipment, a connection request to the second AP when maintaining a protocol layer connection with the first AP; and if establishing, by the terminal equipment, the connection with the second AP when the second AP send feedback.Type: ApplicationFiled: November 16, 2020Publication date: May 13, 2021Inventors: Weiqiang Liu, Tongbo Wang, Jiang Chen, Yun Zhang
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Patent number: 11003216Abstract: A foldable flexible display device is provided. The display device includes a flexible display screen including a plurality of display sub-portions and supporting airbags. Every two adjacent supporting airbags have a folding axis therebetween. A non-light-exiting surface of each display sub-portion is provided with a supporting airbag. A switching valve is provided between two adjacent supporting airbags, and at least one supporting airbag is connected to an inflating device. When the flexible display screen is in a completely unfolded state, the switching valve is opened in such a manner that the inflating device inflates the supporting airbag.Type: GrantFiled: December 23, 2019Date of Patent: May 11, 2021Assignee: WuHan TianMa Micro-electronics CO., LTDInventors: Jiang Chen, Fang Wan
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Publication number: 20210117213Abstract: An automated service agent may be used to service issues discussed by users of a group communication channel. In the process of servicing the issue, the automated service agent may differentiate the roles of the users and identify a requester of the issue. In one scenario, the automated service agent may contact the requester in a private communication channel to collect more detailed or private information from the requester. The issue may be resolved in the private communication channel with the requester. Information may be posted back to the group communication channel to inform the other users as to the successful resolution of the issue and how the issue was resolved. While communicating with the requester in the private communication channel, messages may be posted to the group communication channel to keep the other users up to date on the progress of resolving the issue in the private communication channel.Type: ApplicationFiled: October 22, 2019Publication date: April 22, 2021Inventors: Jing Chen, Ye Wang, Ankoor Shah, Sushanth Bhaskarabhatla, Jiang Chen, Vaibhav Nivargi, Varun Singh, Bhavin Nicholas Shah
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Patent number: 10956255Abstract: An automated agent may communicate with a user via a chat channel to proactively alert the user of an L1 IT support issue. The L1 IT support issue may be determined based on monitoring indications of human-initiated activities maintained by a system of record, and may, prior to the automated agent's alert, be unknown to the user. In some instances, a natural language understanding (NLU) module may be used to identify an entity and intent from the indications of human-initiated activities, and the L1 IT support issue may be determined based on the determined entity and intent. After alerting the user of the L1 IT support issue, the automated agent may inform, via the chat channel, the user of a remediation step available to address the L1 IT support issue. Upon obtaining the user's permission, the automated agent may perform the remediation step to address the L1 IT support issue.Type: GrantFiled: April 24, 2020Date of Patent: March 23, 2021Assignee: MOVEWORKS, INC.Inventors: Ahmed Al-Bahar, Sadish Ravi, Sunil Nagaraj, Dongxu Zhou, Vaibhav Nivargi, Varun Singh, Jiang Chen, Bhavin Nicholas Shah