Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.

Abstract: Implementations disclose an access control mechanism for peer-to-peer sharing technology. A method includes receiving, by a processing device of a first user device, an encrypted media item and a wrapped key from a second user device, wherein the wrapped key comprises content masked from the first user device; transmitting, by the first user device, the wrapped key and a request to a media server to determine whether the first user device is authorized to play the encrypted media item; receiving, from the media server, a response indicating the first user device is authorized to play the encrypted media item, the response comprising a cryptographic key derived from the wrapped key; and decrypting the encrypted media item using the cryptographic key.

Abstract: An embodiment of the present disclosure is a method for forming a substrate. The method includes applying an aqueous solution of nanoparticle precursors to an assembly of fibers, wherein the nanoparticle precursors include a metal salt and a reducing agent. The method also includes drying the assembly of fibers with thermal energy in a continuous operation to form the substrate, thereby drying gives rise to metal nanoparticles in the substrate. The metal nanoparticles have a size that ranges from 1 to about 200 nanometers in at least one dimension.

Abstract: Agents operating at call centers or other customer support service networks may assist large numbers of customers consecutively and in a dynamic manner. One example may include receiving a number of calls for customer service support from a corresponding number of customer devices at a call server, prioritizing an order of the calls based on the parsed content, assigning the calls to corresponding agent devices, and modifying the order of the calls based on changes to at least one of the customer status and agent availability.

Abstract: Agents operating at call centers or other customer support service networks may assist large numbers of customers consecutively and in a dynamic manner. One example may include populating a portion of a first agent user interface of a first agent device with a first customer profile, identifying a second agent device currently assigned a second customer call with second customer call information related to the first customer call information, comparing the first customer call information to the second customer call information, determining the second customer call information exceeds a relevancy threshold when compared to first customer call information, populating a portion of a second agent user interface of the second agent device with the portion of the first agent user interface, and updating the first agent user interface by removing the first customer call information and providing another customer call to the first user agent device.

Abstract: Implementations disclose an access control mechanism for peer-to-peer sharing technology. A method includes receiving, by a processing device of a first user device, an encrypted media item and a wrapped encryption key from a second user device via a peer-to-peer connection; transmitting, by the first user device, the wrapped encryption key and a request to a media server to determine whether the first user device is authorized to play the encrypted media item; receiving, from the media server, a response indicating the first user device is authorized to play the encrypted media item, the response comprising an encryption key derived from the wrapped encryption key; and decrypting the encrypted media item using the encryption key to play the media item.

Abstract: The disclosed technology provides systems, architectures, and methods for providing to a Web page electronic advertisements related to the content of the Web page. In one aspect, the disclosed technology manages and serves electronic advertisements for affiliated Web page publishers and advertisers. A computer-implemented method in accordance with the disclosed technology receives a request for an electronic advertisement for a Web page, wherein the Web page is associated with a Web page publisher, accesses one or more keywords appearing in the Web page, identifies one or more relevant electronic advertisements related to the keyword(s), wherein the relevant electronic advertisement(s) are associated with an advertiser affiliated with the Web page publisher, and communicates one or more the relevant electronic advertisements to the Web page for display. The disclosed technology also includes a computer executing software, wherein the executed software causes the computer to perform the steps above.

Abstract: Agents operating at call centers or other customer support service networks may assist large numbers of customers consecutively and in a dynamic manner. One example may include receiving a plurality of calls for customer service support from a corresponding plurality of customer devices at a call routing server, retrieving user profiles associated with the plurality of calls and identifying call information for the plurality of calls, determining at least one call is associated with a first user profile having a task deadline approaching sooner than the other user profiles, and establishing a priority for the at least one call to be processed by an agent device.

Abstract: Agents operating at call centers or other customer support service networks may assist large numbers of customers consecutively and in a dynamic manner. One example may include populating a portion of a first agent user interface of a first agent device with a first customer profile, identifying a second agent device currently assigned a second customer call with second customer call information related to the first customer call information, comparing the first customer call information to the second customer call information, determining the second customer call information exceeds a relevancy threshold when compared to first customer call information, populating a portion of a second agent user interface of the second agent device with the portion of the first agent user interface, and updating the first agent user interface by removing the first customer call information and providing another customer call to the first user agent device.

Abstract: Implementations disclose a user interface that supports an access control mechanism for peer-to-peer sharing technology. An example method includes providing for display a user interface comprising a plurality of media items and a plurality of media availability indicators, wherein a portion of the user interface represents that an encrypted version of a media item of the plurality of media items and an encryption key for the encrypted version are being received over a peer-to-peer connection; updating a media availability indicator of the media availability indicators to represent that the encrypted version of the media item and the encryption key are saved; receiving an indication that the encrypted version of the media item is decrypted; and updating the media availability indicator to represent the media item is available to be experienced.

Abstract: Implementations disclose an access control mechanism for peer-to-peer sharing technology. A method includes receiving, by a processing device of a first user device, an encrypted media item and a wrapped encryption key from a second user device via a peer-to-peer connection; transmitting, by the first user device, the wrapped encryption key and a request to a media server to determine whether the first user device is authorized to play the encrypted media item; receiving, from the media server, a response indicating the first user device is authorized to play the encrypted media item, the response comprising an encryption key derived from the wrapped encryption key; and decrypting the encrypted media item using the encryption key to play the media item.

Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.

Abstract: A cell tower is manufactured from a steel plate that is pressed into a polygon form, such as a 12-sided polygon or a 16-sided polygon. The tower is designed for direct embedding into the ground or attachment to a buried portion. The base portion contains apertures sized to permit the installation of an equipment rack directly into the interior of the tower. Other apertures in the tower provide handholes for installation of the equipment, backup batteries, and cabling. The top section of the cell tower includes mounting members for one or more sets of cellular radio antennas and/or microwave antennas. The antennas, and associated remote radio units, are mounted to the top of the cell tower and are hidden from view by one or more shrouds. The shrouds provide a visible barrier, but have minimal impact on the radio frequency characteristics.

Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.

Abstract: An embodiment generally relates to systems and methods for improving system performance by reducing fragility of computing systems. A processing module can identify separate ensemble files each comprising interpretations, by separate entities of a workflow, of a phrase in a file. The processing module can compare the interpretations to determine if the interpretations are the same or essentially the same. If the interpretations are neither the same nor essentially the same, a subsequent entity in the workflow can create a new file that replaces an associated interpretation of the phrase with a common interpretation. The subsequent entity can proceed with an intended operation.

Abstract: A process and system may be employed to produce large, defect-free oxide crystals with high melting points which may utilize a water-cooled horizontal furnace with a hot zone design comprising multiple independently controllable heaters surrounded by a vapor shield and various layers of thermal insulation of varying thickness and composition. Raw materials such as sapphire crystals or alumina powder may be placed in a crucible or boat that may be positioned to ride on rollers. The crucible may be pulled (or pushed) through a furnace environment surrounded by a vapor shield and insulation at a controlled rate to melt and then crystallize the raw material into a sapphire crystal. The vacuum level may be controlled by a vacuum system attached to the furnace. Process parameters such as power, temperature, pulling speed (i.e.

Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.

Abstract: A system and process for inter alia coating a substrate such as glass substrate with a layer of aluminum oxide to create a scratch-resistant and shatter-resistant matrix comprised of a thin scratch-resistant aluminum oxide film deposited on one or more sides of a transparent and shatter-resistant substrate for use in consumer and mobile devices such as watch crystals, cell phones, tablet computers, personal computers and the like. The system and process may include a sputtering technique. The system and process may produce a thin window that has a thickness of about 2 mm or less, and the matrix (i.e., the combination of the aluminum oxide film and transparent substrate) may have a shatter resistance with a Young's Modulus value that is less than that of sapphire, i.e., less than about 350 gigapascals (GPa). The thin window has superior shatter-resistant characteristics.

Abstract: A system and process for inter alia coating a substrate such as glass with a layer of aluminum oxide to create a scratch-resistant and shatter-resistant matrix comprised of a thin scratch-resistant aluminum oxide film deposited on one or more sides of a transparent and shatter-resistant substrate for use in consumer and mobile devices such as watch crystals, cell phones, tablet computers, personal computers and the like. The system and process may include a reactive thermal evaporation technique. An advantage of the reactive thermal evaporation technique includes using arbitrarily high oxygen pressures, allowing for higher growth rates of aluminum oxide at the surface of the substrate and, ultimately, a less expensive process. Another advantage of this reactive thermal evaporation process is that it does not utilize electrical fields typically found in traditional reactive sputtering techniques.

Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.